Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
★★★★★ 1/5
Trustpilotdisgusting communication
Me and my partner being new to renting we’re hoping to be dealt with as any other potential tenant, but first of all we were messed about with viewing a property, she gave me a date for just under two weeks away from the date id called, which when i went to check the listing it had said that it had been taken off the market, when i went to rebook this viewing for closer i was told that I was lucky to get this viewing and I was the last one. we loved the house so we instantly put in an application (along with other applicants), but the house is only as good as the estate agents, the communication from merryweathers is abysmal and frankly very disappointing as they are a fairly well known agents within my area. I had to chase this up over weeks which i should’ve been contacted rather than having to chase it up myself. Under a month later we still haven’t heard anything, if i was to guess they went with someone else as tenants and were too lazy to inform us, absolutely disgraceful communication. me and my partner are a young couple as well so i’m to believe that there was some age discrimination in this. work on better communication as a company, it’s absolutely shocking that we have waited almost a month with the only communication being me chasing it up.
Grace · 8 December 2021
★★★★★ 5/5
GoogleGreat experience from start to finish and whole team have been amazing 👏. Thank again for all your help and I am sure to use your services again. …
Vishwan · 24 October 2023
Agent replied · 23 October 2024
Thank you for your great review Vishwan. :)
★★★★★ 5/5
GoogleI was just handed keys to my first property, working with Hannah from Merryweathers was pleasure, she was very helpful and quick to chase up things.
Good customer service and overall experience as first time buyer. Definitely consider using them again
Jozef · 24 October 2022
Agent replied · 23 October 2024
Hannah is a star. All our Rotherham staff are brilliant. Thankyou for leaving a 5 star review
★★★★★ 1/5
TrustpilotThis company should shut down
Do not use this company they just cost me the sale of my house because they marketed a house without 2 signatures they only had 1 put it on the market hoping to get the 2nd the property had a court order matrimonial dispute on it they went breach of court order still no signature we actually was told Friday they admitted it shouldn't have been put on market we have spoken to 4 estate agents they all said they broke the law not getting 2 signatures to sell it a lawyer has told us the are now liable to costs after 6 months of been sold we now got extra stamp duty £1750 to find another searches survey and solicitors to buy again plus houses gone up £15000 since April total extra cost to me £20000 now extra to find and pay due to there fault I was told on 1st Oct don't expect to move this month mortgage offer runs out in 5 weeks extra £750 with new valuation cost that's merryweather see you in court asap you not getting away with this
Shaun · 3 October 2021
★★★★★ 5/5
TrustpilotFirst class service
Merryweathers Sheffield branch recently sold our property. The service was excellent from start to finish. We can thoroughly recommend using Merryweathers. Would just like give a special thank you to Josh Gascoyne for all his help and advice. A true professional.
Neal · 9 May 2018
★★★★★ 5/5
TrustpilotFantastic service from Sue Worthington…
Fantastic service from Sue Worthington and her colleague, Hannah. Made my elderly mother's purchase of her new home as straightforward as possible. Regular, clear communication and a genuine empathy and desire to achieve a good outcome for all parties.
Truddi · 2 September 2022
Agent replied · 29 July 2023
Thanks Truddi for the excellent review about the service you have received from Sue and Hannah in our Rotherham office, greatly apricated.
★★★★★ 5/5
TrustpilotWhat a great experience
There staff are so good at Rotherham branch. Nothing is too much trouble and the girl who dealt with me is leaving to go Australia. That's a shame as she was so lovely.
Angela · 27 February 2023
Agent replied · 29 July 2023
Thank you for the review Angela. Ellie leaves us on Friday which is a real shame, I will make sure I pass this on to the Rotherham branch.
★★★★★ 5/5
GoogleGreat service from Hannah at merryweathers. Also really helpful and quick to respond. We've bought 2 houses recently from them and wouldn't hesitate to buy more with them.. and have bought one from the maltby branch.
Terri · 24 October 2022
Agent replied · 23 October 2024
This is amazing to hear Terri. Hannah is always recognised for her efforts, she is truly brilliant. Thankyou for taking time out of your day to leave a review, it means the world to our staff when they are mentioned.
Many thanks.
★★★★★ 5/5
TrustpilotMathew and Tasha you are an amazing…
Mathew and Tasha you are an amazing team. Your level of professionalism and good customer service is out of this world 🌎 which is I don't mind having you looking after my property after buying it through you.
Prosper · 27 July 2022
Agent replied
Thank you for leaving the 5* review for our team in Doncaster, they always provide an excellent service and I have passed this on to Tashana and Mathew.
★★★★★ 1/5
Trustpilot0 customer service!
I called up on Saturday the 25th at 11am to chase up a email enquiry I sent threw zoopla. The lady who answered the call was quite rude and when I explained I was just calling to chase a email enquiry i sent she answered "we get so many enquiries through zoopla we hardly check them". The property we where enquiring about was not available for viewings and I was then told they do not know when the property will be available. To top it all off, I was then offered a alternative property that we wasn't even eligible for.
Miss · 25 July 2020
★★★★★ 5/5
GoogleGreat service and easy to deal with
Nick · 24 August 2024
Agent replied · 23 October 2024
Thank you for your kind review Nick. If you need any assistance in the future, please don't hesitate to contact us :)
★★★★★ 5/5
GoogleHighly impressed by David's experience, knowledge, market research, honesty, and customer service skills in lettings. A++++++ service
Kousar · 29 November 2022
★★★★★ 5/5
GoogleHannah has always been very helpful , my estate agent, when selling my property, was Purple Bricks and I would not recommend them at all, Hannah gave me more information than Purple Bricks
Julie · 24 October 2022
Agent replied · 23 October 2024
We are pleased Hannah was so informative for you. She is very knowledgeable in her role. Thankyou for leaving a 5 star review for our Rotherham team.
★★★★★ 1/5
TrustpilotWe placed a bid on one of the houses…
We placed a bid on one of the houses they were selling (after we viewed it) and they phoned me back, telling me the owners have accepted our offer. They then sent me an email, where they confirmed that our offer has been accepted. My mother brought all the neccessary documents into their office 2 days later. One day after this, we received another call and merryweathers told us, the owners have now accepted another offer and won't sell to us. Disappointing and unprofessional. Only one more day later and we would've had to pay money for our solicitor already. Never doing business with them again. Thank goodness there's lots of other real estate agencies out there.
Jasmin · 14 October 2019
★★★★★ 5/5
TrustpilotMerryweathers have been more than…
Merryweathers have been more than helpful and professional throughout the sale of our house - can highly recommend them. Special thanks to Eileen and Anthony who made it all much easier process. thank you
Mrs · 1 May 2018
★★★★★ 5/5
GoogleMerryweathers been wonderful and very helpful and supportive in my purchase, not enough words to describe the staff down there.
Jay · 24 October 2023
Agent replied · 23 October 2024
They are a great team in our Rotherham office. Thank you for your review Jay :)
★★★★★ 5/5
TrustpilotA friendly professional service from…
A friendly professional service from start to finish. Great communication too. Made the purchase stress free for us. Would highly recommend the lovely staff from Merryweathers. Thank you all. 😊 Justin & Stevie
Justin · 9 September 2022
Agent replied · 29 July 2023
Thank you for taking the time to leave a 5* review Justin and Stevie, greatly appreciated and I hope you are happy with your new property.
★★★★★ 5/5
GoogleIf you do not live locally and need an Estate Agent to organise everything for you then Merryweathers are the one. Made the whole process easy and stress free. Thank you
Sally-ann · 24 October 2022
Agent replied · 23 October 2024
Thankyou so much for leaving a review, we are really happy you have had such good service from our team. We are very proud of the brilliant team we have.
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent estate agents. Josh was extremely helpful from start to finish keeping us updated throughout the process of the sale. I would recommend this company to anyone wishing a pain free transaction.FIRST CLASS
Christopher · 23 March 2018
★★★★★ 1/5
Trustpiloti have been renting for over 2 years…
i have been renting for over 2 years with merryweathers and i confirm they should rename it mentalweathers. they turn up every 3 months to inspect the property they let themselves in if your not in.my boiler is broken and i have not had any heating or hot water for 5 days now i have called them twice i have called in office twice and i have filed in an online falt form and they have called me once but still no one as called to fix the boiler. in their correspondence they say i must not decorate with out permission even though my flat looks like it was painted by the salvador dali school for the blind.
Richard · 31 October 2018
★★★★★ 4/5
GoogleThe staff at Merryweathers were very help, pleasant and kept us updated throughout the selling process. Highly recommend.
Helen · 24 October 2023
Agent replied · 23 October 2024
Thank you for your lovely review :)
★★★★★ 1/5
GoogleThis was the worst experience buying a house from merryweathers ltd.
Was dealing sue worthington in the sales department who i would describe as a person who couldn't negotiate her self out of a carrier bag.
I found this member of staff to being absolutely useless the worst negotiator i have ever come across. i found that she was incompetent and had no interest in the buyer or the seller.
Will not use this eastate agent again
Zahir · 25 October 2019
★★★★★ 5/5
GoogleA great team to work with. Good advice, friendly and knowledgeable and a fair price for the service offered. Kept us up to date throughout. Would recommend.PositiveResponsiveness, Professionalism, Value
Andy · 24 October 2022
Agent replied · 23 October 2024
Thank you for your fantastic Review!
★★★★★ 5/5
TrustpilotRecent property purchase
Recently purchased a property that was up for sale with Merryweathers. The team were great with regular communication & updates about the progress of the sale.Would use in the future for sure.
William · 2 April 2022
Agent replied
Thank you for the review William and congratulations on the new purchase
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.