Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing Service
We bought a property through ELR. They were fantastic from the initial viewing, to the day of completion.
MR · 20 April 2026
Agent replied · 3 June 2026
Thank you Peter - is there a specific team or branch member you would like to mention? Regards. ELR.
★★★★★ 5/5
TrustpilotGreat experience with ELR Banner Cross
The process of buying and selling houses is never great fun but having used ELR, and Andy and Nell in particular, I can confidently say we've had a very positive experience.
Michael · 5 December 2025
Agent replied · 24 December 2025
Thank you for your review - Nell and Andy are great additions to the team so this is great to hear! Regards, ELR.
★★★★★ 5/5
TrustpilotProfessional and friendly service from start to finish
From start to finish the level of professionalism in the whole Hathersage office was exceptionally.
Sean · 30 March 2026
Agent replied · 3 June 2026
Thank you for this great feedback which we will share with the Hathersage team. Regards, ELR.
★★★★★ 5/5
TrustpilotI recently moved into a rental property…
I recently moved into a rental property through ELR.
Z · 12 May 2026
Agent replied · 3 June 2026
Thank you for this great review of the Lettings team! We will share this great feedback. Regards, ELR.
★★★★★ 5/5
TrustpilotAbsolute professionalism throughout
Absolute professionalism from start to finish We had the misfortune of having an unscrupulous buyer end of chain who caused misery and stress throughout the process
Mark · 17 December 2025
Agent replied · 24 December 2025
Thank you for this brilliant review! Leah is such a credit to the Banner Cross team and this will be shared with her. Regards, ELR
★★★★★ 5/5
TrustpilotGreat service
Great service, we were kept up to date with what was happening with the sale.
Mandy · 20 March 2026
Agent replied · 3 June 2026
Thank you for this great review for our Rotherham branch which we will share with the team. Regards, ELR.
★★★★★ 4/5
TrustpilotFlexible with requests to view a…
Flexible with requests to view a property. Nothing seemed too much trouble. Managed the process between offer and completion smoothly and actioned any queries promptly and professionally.
Customer · 10 November 2025
Agent replied · 24 December 2025
Thank you for your kind feedback. Please do let us know if there is anything we could improve upon so ensure we deliver the full 5 star service. Regards, ELR.
★★★★★ 5/5
GoogleGreat experience both buying and selling with ELR. Everyrhing was completed extremely quickly. We were kept informed every step of the way and Sarah was always available when we had and questions with a personal touch . Would definitley recommend for both sale and purchase!
Emma · 24 September 2024
★★★★★ 5/5
TrustpilotELR WICKERSLEY Rotherham
Used the services of ELR estate agents WICKERSLEY Rotherham
Mr · 26 March 2026
Agent replied · 3 June 2026
Thank you for this great review! We will share with the team. Regards, ELR
★★★★★ 5/5
GoogleI would like to thank everyone involved in our sale and purchase, especially Nicole, who always kept us up to date, despite several changes and complications along the way.
I would recommend you consider ELR for your sale.
Thank you Jamie and Family
Jamie · 15 June 2022
Agent replied · 14 June 2024
Hi Jamie, Thank you very much for your kind words & for putting your faith in ELR to sell your property in the first place. There certainly were one or two hurdles along the way but we have a strong & knowledgeable team here which certainly helped to see it over the line.
Best wishes to you and the family in your new home.
★★★★★ 5/5
GoogleHi All who is reading this. just wanting to say that I have used Eaton lockwood and riddle before and I am extremely happy with all the service that they provided starting with the first contact to the people who do all the background work that people very rarely see but all that comes together with the advice and the friendliness of everybody involved in the processes of what it takes to get the job done. I would recommend their services to anyone wanting to buy or sell there property. Well done team.
Kind Regards Ian
Ian · 15 June 2023
Agent replied · 14 June 2024
Thanks Ian for your kind words & I hope you manage to find that next 'dream home' wherever it may be! All the best.
★★★★★ 1/5
GoogleAbsolute joke, waiting a week to view a property then while waiting outside it on the day got a phone call saying they’d be a little late & then 10 minutes later got a voicemail saying they’d sold the house , no apologies or anything just asked if we wanted to go on waiting list with them , no thank you totally unprofessional & unorganised
Leon · 16 March 2024
Agent replied · 14 June 2024
Leon,
Sorry about the appointment cancelling at the last minute. After I called you to confirm the appointment my colleague had just put the phone down to the corporate company who we are selling the property for. They were calling us to tell us to accept an offer we have had on the table for over a week. She had explained about your viewing (and one other for later in the week) but they just wanted us to accept the offer and proceed, so unfortunately it was completely out of our control.
However, we have added you to the waiting list should the sale fall through & it come back to market.
★★★★★ 5/5
TrustpilotIncredibly professional all throughout
Incredibly professional all throughout. Effective communication, support and a personable experience.
Rachel · 4 September 2026
★★★★★ 5/5
Google5 star estate agent. Tracy, in particular, is fantastic. She assisted us in the purchase of our first family home; from the initial viewing, through the offer process and to completion. Tracy kept us and the vendors informed of progress and went above and beyond our expectations. Thoroughly recommended.
Tayyab · 16 June 2019
Agent replied · 14 June 2024
Thank you for the kind & honest opinion Tayyab. On behalf of Tracy it was a pleasure & we all wish you the very best in your first home.
★★★★★ 5/5
GoogleFrom start to finish ELR staff were excellent. Always organised, always kept us informed and always did what they said they would . As it was accompanied viewing only they took all the hassle away from us .
Debra and her colleagues were first class and I would highly recommend them .
Alan · 16 October 2025
★★★★★ 4/5
GoogleMy previous experiences with selling a property means I'm always sceptical when it comes to dealing with estate agents, indeed after a few house visits and quotes from other well known estate agents my opinion didn't change, that is until I met Richard and the team at ELR. Richard clearly knows his market and how to ensure his clients are given the best possible opportunity and support to sell a property. The area ELR Rotherham focus on is a very popular and sought after area which means competition for properties can be ruthless, this can reflect badly on an estate agent if people don't get the property they want but in my opinion ELR are excellent and provide a great service and work on behalf of their vendor not in their own interests . After selling my property all paperwork and interactions were conducted in a professional manner. The only reason I have not given 5 stars is you can't give 4.5 and like the entire property industry the digital age has not been embraced yet, but that could just me getting frustrated with the use of physical paper when selling an house. I highly recommend this local estate agent.
Paul · 16 June 2018
★★★★★ 5/5
GoogleAll the staff at ELR Rotherham were very friendly and informative during the whole process ensuring the sale went smoothly.
Mandy · 24 March 2025
★★★★★ 5/5
GoogleWe can’t thank the team at ELR enough for supporting us throughout the sale of our late fathers house. Their professionalism and dedication has been exemplary. When the odd buyer issue cropped up, they stepped in each time and helped us resolve the problems.
Fantastic communication throughout with regular updates and much effort put in by the ELR team when chasing down the chain where web based selling agents were being used where they clearly don’t offer the same personal touch as a traditional agent like ELR. At the last hurdle before the sale went through, had it not been for Richard and Nicole putting in so much time and effort, our sale might have collapsed without their intervention and that’s the kind of personal service you really need when selling a house.
Amazing jog, amazing people, brilliant estate agents, bravo and thank you to the team at ELR who we whole heartedly would recommend to everyone 👏🏻🙏⭐️⭐️⭐️⭐️⭐️
Chris · 15 June 2022
Agent replied · 14 June 2024
Hi Chris, Thank you very much for such kind words & so glad we managed to finally get it over the line for you & Andy. There we're a few interesting hurdles along the way but it's all in the course of Estate Agency! The new owners love the property & I'm looking forward to seeing it again when they've put their own stamp on it. All the best.
★★★★★ 5/5
GoogleWe bought our bungalow and sold out house through ELR from the very beginning right up to completion they were brilliant they dealt with any queries or concerns straight away and in a professional manner. All the staff were very friendly and helpful and I can't praise them enough for their dedication. I even recommended them to my sister who has just sold her house with them and is waiting to complete.Thank you ELR for all your help.
Carole · 24 September 2024
★★★★★ 5/5
GoogleLiving out of the area this Estate Agent was recommended to me to sell a House, they achieved this within a few weeks, very happy with the price achieved, the team advised and kept me informed along the way, until completion, will not hesitate to use them again.
Howard · 15 June 2023
★★★★★ 5/5
TrustpilotBuying and selling experience was great!
John · 11 November 2025
Agent replied · 24 December 2025
Thank you for your great feedback - this will be passed on to the team in Sheffield. Regards, ELR.
★★★★★ 5/5
GoogleIt’s been a pleasure to work with Richard and his small professional team of negotiators. They have worked very hard to keep both the sale and purchase of our properties on track and through to completion. The service has been professional and friendly from our first meeting of property valuation, through to picking up the keys of our new home. Thank you!
Louise · 15 June 2023
Agent replied · 14 June 2024
Louise, it was a pleasure from Day 1. Quite stressful for you at times both in the purchase & sale but I was never in doubt! A great call by Rob in the Summer to get things going again :-) Enjoy the new home & I'm really looking forward to seeing it when all done.
Thank you again & all the very best
★★★★★ 5/5
GoogleSam was very professional keeping us informed on the sale of our property, and all the staff were very friendly. Many thanks to all the team for making this a smooth and successful sale.
Chris · 15 June 2020
Agent replied · 14 June 2024
Morning Chris, thank you very much for your kind words. We got it over the line finally! It was a pleasure working for you & we hope you settle into your new bungalow & have many a happy years as you did in the last property.
★★★★★ 5/5
GoogleBest estate agents I’ve been involved with. They saw through the sale of my property and purchase of another flawlessly. They were always on hand to help, very quick to respond to queries and sort out things that I requested. Excellent communications and a no pressure approach from them when they initially came out to value property and discuss selling/buying options.
Got my forever home now but would recommend to others.
Gary · 24 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.