Every review we hold for the Rother office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy wife and I were so pleased Abbott & Abbott were the Estate Agents for our vendors. Prior to exchange of contracts they chased the bottom of the chain when nothing seemed to be happening and then on the day of completion they were amazing. Due to problems, again, with the very first transaction we were unable to complete that day. Michael Green performed miracles to ensure we did not need to return to our previous home and go through the whole process again the next day. By his own admission he had not encountered a similar situation for many years but with his care and professionalism plan B was put into place. We shall for ever be grateful for their care and kindness.
John · 15 November 2022
Agent replied · 15 November 2023
Thank you for your very kind words. We know that you experienced a very difficult time throughout this transaction with the chain below you and the events of completion day just added insult to injury. Michael did indeed work very hard to resolve the situation and we are grateful to you for your appreciation of Michael's efforts. After such a traumatic experience, we wish you all the very best and every happiness in your new home.
★★★★★ 5/5
GoogleA great service from the team, especially Mark who was my main point of contact. Extremely professional, with a considered approach, which led to an effortlessly smooth transaction. Thank you !
Pip · 15 November 2022
Agent replied · 15 November 2023
Thank you for taking the trouble of leaving such a kind review. We were delighted to assist and grateful for the appreciation of our service. All the very best for your future projects.
★★★★★ 5/5
GoogleAlly was always very helpful & very prompt at responding & keeping me updated with the process for letting my new property
Thank you
Carole · 18 June 2023
Agent replied · 15 November 2023
Thank you for your review and for your appreciation of Ally. We are very grateful to you for taking the trouble.
★★★★★ 5/5
GoogleGreat service and full asking price - thank you to Darren for his skilful negotiation, Mark for his bold and accurate asking price and the whole team for working with a smile during this exceptionally busy time. I will be a returning vendor.
George · 15 November 2020
Agent replied · 15 November 2023
Thank you Mr Lee. We were delighted to achieve such a result for you. We look forward to hearing from you when you are ready to sell again.
★★★★★ 5/5
GoogleWe used to rent a house managed by Abbott & Abbott. I would recommend this agency as they are professional and approachable.
We've always been informed about any inspections or maintenance works well in advance.
Steph had always promptly resolved any issues and we have always felt that we're in good hands in case anything unexpected happens.
Our landlords have also been very forthcoming and helpful.
Overall we've had a very good experience renting from Abbott & Abbott and wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism
Dace · 27 August 2022
Agent replied · 15 November 2023
Thank you for such a lovely review and we are delighted that you had such a positive experience of using Abbott & Abbott
★★★★★ 5/5
GoogleI dealt with Ally from Abbott & Abbott. The experience was thorough and professional. I highly recommend.
Ross · 1 November 2023
Agent replied · 15 November 2023
Thank you Ross for your review and kind words for Ally. Very much appreciated!
★★★★★ 5/5
GoogleAlly is fantastic. Personable, kind and caring. She goes over and beyond. I cannot recommend her enough.
Thank you Ally!
K · 17 August 2023
Agent replied · 15 November 2023
Thank you for taking the time to leave a review and for your very kind words about Ally. So appreciated and Ally was delighted to assist.
★★★★★ 1/5
GoogleHaving dealt with a person called jurgen,unfortunately not the first time, I can only give my honest opinion about dealing with him he is rude and totally confrontational.he should not be working in a job where he has to converse with people because he hasn't got a clue how to speak to people properly.its a shame because everybody else in the office are very friendly and helpful yet this person has been the same on the many times I've unfortunately had to talk to him.NegativeProfessionalism
Vinod · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time and trouble to leave a review, albeit we are naturally disappointed by your comments, especially in relation to Jurgen. Jurgen is a highly valued and trusted member of our team who, for the most part, receives only positive feedback from landlords and tenants alike. However, without going into specific details, if we have caused any offence or upset to you while trying to ensure the safety and legal compliance of the property, we can only apologise and hope that we can move forward, now the necessary access has been arranged.
★★★★★ 5/5
GoogleI deal mainly with Mr Worrall at Abbott and Abbott. I find him to be extremely professional, quick to respond and knowledgeable of the local market. Every tenant Mr Worrall has found for us has worked out well and I believe that is due to the time, effort and experience he brings to bear in the selection process. As a result I go now to Abbott and Abbott exclusively for all our property rental requirements. In these days of poor service being the norm, I am happy to thoroughly recommend this company, five stars.PositiveProfessionalism
Leigh · 22 June 2022
Agent replied · 21 June 2024
Thank you very much for taking the time to leave us such a kind review and such positive feedback for Jurgen . We are delighted to assist and pleased that you are satisfied with our service, our Lettings team do strive to provide the highest quality service to Landlords.
★★★★★ 5/5
GoogleAbbott & Abbott have been extremely helpful with the sale of my father's bungalow in Bexhill. He died during the first Covid lockdown when it was very difficult to find an estate agent to come out and value the property for probate but when I contacted Abbott & Abbott they were happy to come out and did a valuation in a safe way. About a year later we were in a position to sell the property and went back to Abbott & Abbott to do this for us. Again they were very efficient, advising us on the price, explaining things we didn't know and keeping us informed along the way until the completion last week. We would recommend Abbott & Abbott to anyone wanting a good service.PositiveResponsiveness, Professionalism
Nick · 22 June 2022
Agent replied · 21 June 2024
Thank you Nick for taking the time to give us such positive feedback. We were delighted to help and we wish you all the best for the future .
★★★★★ 5/5
GoogleAbbott and Abbott what can I say, they are fantastic estate agents. Darren and Michael definitely go the extra mile and pulled out all the stops to get us an amazing bungalow. Nothing was too much trouble for Darren, viewings of which there were many, follow up calls and finding out updates. I would highly recommend Abbott and Abbott for a personalised and professional service.
Nicola · 16 October 2023
Agent replied · 15 November 2023
Thank you for your lovely comments and appreciation for Michael and Darren. We were so pleased to help in finding the ideal bungalow for you and wish you every happiness in your new home.
★★★★★ 5/5
GoogleWe enjoyed the top notch professional service provided by Mark and his team, many thanks for your help throughout our house purchase.
Clive · 18 February 2023
Agent replied · 15 November 2023
Thank you Clive for your review and appreciation of the service received. We are grateful to you for taking the time to leave these kind words and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleI cannot speak highly enough of the team at Abbott and Abbott.
I have just exchanged on my mum's house after quite a difficult journey. But through the whole process Michael, Mark and Darren have been professional and supportive.
Always responding promptly to emails etc. They gave good advice and discussed fully all options available but with a realistic understanding of my situation.
Thanks to you all.
Anne · 19 May 2023
Agent replied · 15 November 2023
Thank you Anne for taking the time to leave a review and for your kind words. Can we also thank you for your patience and forbearance throughout the marketing of mum's house - you really did go through the mill! However, we were delighted to see the sale through and we wish you and your mum all the best for the future and hope mum is happy in her new home.
★★★★★ 5/5
GoogleFantastic service! Thank you Ally for all your help with our house rental.
Andrea · 16 October 2023
Agent replied · 15 November 2023
Thank you Andrea for your kind comments and appreciation!
★★★★★ 5/5
GoogleLast January I had the sad task of putting my best friend's property on the market following her death. I contacted Abbott and Abbott and was fortunate to be assigned Mark who provided support and encouragement throughout the process. He is professional but kind and understanding and kept me informed of every development. I would thoroughly recommend Abbott and Abbott to anyone considering a move. THANK YOU, MARK AND ABBOTT AND ABBOTT.
Barbara · 15 November 2022
Agent replied · 15 November 2023
Thank you for your kind words and appreciation of our service. Although the sale was under such sad circumstances, we are pleased that you found Mark to be so helpful and understanding. We appreciate you taking the time to leave a review.
★★★★★ 5/5
GoogleMichael went above and beyond. Communication and service excelled in all areas. Would highly recommend. I would not use anyone different in the future. They are an excellent Estate Agent.
Thomas · 15 November 2021
Agent replied · 15 November 2023
Thank you Thomas for your kind words and appreciation of Michael's assistance during the transaction. We are very grateful to you and wish you all the very best of luck and happiness in your new home.
★★★★★ 5/5
GoogleAbbott and Abbott in our opinion are the best estate agents we have dealt with. We felt they were honest and didn't pressure but advised us when purchasing our first home. Darren and Michael are excellent at what they do, they went above and beyond from start to finish. All staff that we dealt with were polite and helpful, when it comes to sell we will be going to them. Thank you to everyone! We are very happy.PositiveResponsiveness, Quality, Professionalism, Value
Clara · 22 June 2021
Agent replied · 21 June 2024
Thank you Clara for your very kind comments. It was a pleasure to assist and we wish you and Adam every happiness in your new home.
★★★★★ 5/5
GoogleMark at Abbott and Abbott was professional, sensitive, pro-active and was excellent to work with, he gave honest and transparent advice about the market and his years of experience were invaluable at an unpredictable time in the market. I would without hesitation recommend A&A and Mark to anyone who is considering selling their home. They were simply excellent, clear, accurate, caring and supportive throughout the whole process.
Caroline · 18 February 2023
Agent replied · 15 November 2023
Thank you Caroline for taking the time to leave such a lovely review and for your appreciation of the service you have received. We wish you all the very best going forward.
★★★★★ 5/5
GoogleWe cannot fault the service, value for money and attention to detail provided by the team at Abbott and Abbott in the sale of our parents property. Michael, Mark and the rest of the team went above and beyond what you would expect of an Estate Agency. They may be a small agency compared to some of the other agencies in the Bexhill area, but their service to their clients is second to none. If we could have awarded six out of five we would have. Could not recommend them more highly. If we lived in the Bexhill area, we would be shouting their excellence from the rooftops. Keep up the good work.PositiveResponsiveness, Quality, Professionalism, Value
Robert · 27 August 2020
Agent replied · 15 November 2023
Thank you Mr Crombie for such praise! We really are so grateful for your lovely words and delighted we were able to see the sale go through to completion in such tricky times. All the very best to you and the Lawrences for the future.
★★★★★ 5/5
GoogleWe recently purchased a property through Abbott and Abbott. Mark went above and beyond what many agents do and we were impressed with the helpful professionalism.PositiveResponsiveness, Professionalism
Helen · 22 June 2021
Agent replied · 21 June 2024
Thank you Helen for taking the time to give us such positive feedback , it really is appreciated and really gives Mark and the team a boost . Wishing you all the very best in your new property.
★★★★★ 5/5
GoogleAbbott & Abbott have managed our flats for many years and we would recommend them to anyone. We would like to give a special shout out for Lucy who has often gone the extra mile to help us out. Her efforts have been much appreciated.
Glynne · 23 March 2024
Agent replied · 21 June 2024
Thank you Mr Norris for your kind words and for your specific mention of Lucy. We are delighted to assist and grateful for your appreciation.
★★★★★ 5/5
GoogleThe highest praise for Abbott & Abbott......
Mark, Michael, Darren, and Caron last but not least!
They're the most professional, friendly, patient, and helpful bunch of people you could ever meet to guide and assist you through the stressful times of moving home. I really cannot thank you all enough.......
G · 18 November 2023
Agent replied · 25 November 2023
Thank you for such a wonderful and positive review for the whole sales team. We were absolutely delighted to see the sale go through and are very grateful, not just for your kind words, but for your patience and forbearance through the process. All the very best to you for the future.
★★★★★ 5/5
GoogleAbbott & Abbott were very professional with managing my flat rental. All checks and boiler services were taken care of and rent always sent through as per the agreement. Customer support was great also with all emails relied to quickly and helpfully. Thank you team. Will use again.
Mike · 24 December 2023
Agent replied · 21 June 2024
Thank you Mike for taking the time to leave a review and for your kind words. We were delighted to assist and look forward to hearing from you again very soon.
★★★★★ 5/5
GoogleAbsolutely amazing estate agents .. Gemma helped me with getting my new home.. I couldn’t thank her enough and the company and wouldn’t have wanted to be dealt with by anyone else .. highly recommend
Charlene · 27 July 2024
Agent replied · 26 August 2024
Thank you Charlene for taking the time to leave a review and your appreciation for Gemma. We really appreciate your kind words!
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