Every review we hold for the Rother office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFeeling very lucky that the property we wanted to buy happened to be marketed through Abbott and Abbott. From the very first contact with Mark I just knew he'd make the whole process as painless as possible. It had been a long time since we last bought property and we weren't local to the area. He answered every single question we had with patience, was always quick to communicate, has incredible knowledge and never made us feel silly for asking. His suggestions were always spot on and we felt he always had our best interests at heart even though we recognised he was working on behalf of the sellers as well of course. It really was an absolute pleasure dealing with Mark and I cannot recommend Abbott and Abbott highly enough, all the other positive reviews are absolutely true and if you're looking for an estate agent in the town you needn't search any further. Thanks Mark and the team!
Becky · 26 December 2025
Agent replied · 16 January 2026
Thank you so much, Becky, for such a lovely review and appreciation for Mark and the team. Its so kind of you to take the time to leave this review and Mark was delighted to assist. We wish you every happiness with your new home.
★★★★★ 5/5
GoogleI cannot begin to exalt the service we received from Abbott and Abbott estate agency, and in particular Michaela Pearson.
When purchasing a new home the stress and hassle can be overwhelming but we managed to do this with as little difficulty as possible, exchanging and completing in only 7 weeks after our offer was accepted.
All through the process Michaela kept us updated and informed, nothing was too much. Emails were responded to within the hour and enquiries were dealt with efficiently and on time.
Having dealt with a number of other estate agents previously, this experience was a breath of fresh air, and we consider ourselves fortunate the property we chose was being sold with Abbott and Abbott.
Persefonie · 4 July 2025
Agent replied · 2 September 2025
What a fantastic review, Persefonie! We’re really delighted you had such a smooth experience with us. Michaela will be absolutely pleased to hear your lovely comments! Enjoy settling into your new home.
★★★★★ 5/5
GoogleGemma has been our portal of call from start to finish. From arranging several viewings so I could show family and cater around working hours to answering all my questions and queries. Gemma has been great so friendly and attentive and kept us in the loop with everything and make sure she explained the process to us. Thank you x
Cerys · 17 November 2025
Agent replied · 16 January 2026
We appreciate your lovely feedback! We're delighted that Gemma could assist you every step of the way and make the journey feel stress-free. Your kind recommendation lights up our day. Thanks for choosing us!
★★★★★ 5/5
GoogleWow! Massive thank you to Abbott&Abbott for being so welcoming and professional, all the staff are so friendly and helpful.
5 Pleasant years, always quick to respond and sort any issues.
Have been so supportive and informative.
Will be renting again in the future!
Honourable mentions! Special Thanks to Gemma, Holly and Amy for everything <3
Clunie · 17 December 2025
Agent replied · 16 January 2026
Thank you Clunie for taking the time to leave such a lovely review and especially for your mention of Ally. We aim to please and we really appreciate your kind words. All the very best to you in your new home!
★★★★★ 5/5
GoogleAbbott & Abbott has just assisted my grandma moving from her house to a flat. Mark was knowledgable, professional and always made time to talk, reassure and advise. Thank you for looking after her so well.
Anna · 6 April 2026
Agent replied · 13 April 2026
Thank you Anna for such a positive review and for mentioning Mark in particular who was delighted to assist. We wish your grandma all the very best and every happiness in her new home.
★★★★★ 5/5
GoogleGemma helped us to find a new rental property. The process from start to finish was easy and straight forward. Gemma was ever so helpful in answering our questions and making sure we were able to secure the move in date that we needed. We love our new home and would definitely recommend them.
P · 18 October 2025
Agent replied · 16 January 2026
Thank you for taking the time to leave such a lovely review and for your appreciation for Gemma who was delighted to assist. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleLily was amazing and super helpful. She went above and beyond with any queries or questions I had, when she definitely didn’t have to. I felt very valued as a client and was kept informed throughout the entire process; communication was really good. Would highly recommend Abbott & Abbott. Gemma was also super lovely and helpful too.
Sian · 5 August 2025
Agent replied · 2 September 2025
Thank you Sian for taking the time to leave such a lovely review and for mentioning both Lily and Gemma who were delighted to assist. It was a pleasure to help!
★★★★★ 5/5
GoogleLily and the team at Abbott & Abbott were fantastic assisting me to secure my new home.
They took the stress out of my relocation, and the process was swift, without any issues along the way.
Thank you so much!
Lynsey · 17 December 2025
Agent replied · 16 January 2026
Thank you immensely for your lovely feedback, Lynsey! We're overjoyed to know Lily and the team made your relocation stress-free and seamless. It was our pleasure to assist you, and we can't wait to help again anytime you need us. Best wishes in your new home!
★★★★★ 5/5
GoogleWe had the pleasure of working with Lily from Abbott and Abbott as our letting negotiator, and we couldn’t be happier with the experience. From the very start, Lily was incredibly kind and attentive, understanding exactly what we needed for our growing family. She took the time to listen to our requirements and found us the perfect home that suits us in every way.
The entire process was smooth and stress-free, thanks to Lily’s professionalism and efficiency. She was always available to answer our questions and went above and beyond to ensure everything was in place for our move. It’s clear that Lily genuinely cares about her clients, and her dedication made all the difference.
We’re so grateful for her help and would highly recommend Lily and the team at Abbott and Abbott to anyone looking for a new home. Thank you, Lily, for making this transition so seamless and positive for our family!
Mary · 5 August 2024
Agent replied · 26 August 2024
Thank you so much for taking the time to leave such a lovely review and such appreciation for Lily. We are delighted to have found you your perfect home and wish you and your family every happiness going forward.
★★★★★ 5/5
GoogleIn a very slow market last year we finally sold our house and mark and the team went on and above to get the sale very professional and the best estate agents in the area but trust in them , in the end after a tough market they held strong and this is what you need .
Not fake solutions like some other companies in the area but in the positive answers and showing your house as the main part of the show
Thank you for getting us over the line .
Andrew · 13 February 2026
Agent replied · 13 April 2026
Thank you Andrew for leaving such a lovely review and appreciation for Mark and the team. And thanks to you for your patience throughout the process. We wish you good luck and every happiness in your new home as well.
★★★★★ 5/5
GoogleMichael Green has restored my confidence in Estate agents..he is professional,straightforward and totally personable.A breath of fresh air in a stale market!( Michael is charm personified),we have placed our house with Abbott and Abbott.
The office is lovely as is Karen,a star and a credit to the company.
Keep on being yourselves...your industry,nay the whole country,needs professionals like you.
Big up Abbott and Abbott.
We will leave Bexhill-on-Sea but companies like Abbott and Abbott and Donaldson and Dunstall (solicitors)make you want to stay.
Pamela · 27 July 2024
Agent replied · 26 August 2024
Thank you Pamela for your wonderful review and kind words for Michael and Caron. We are so grateful and delighted that we have restored your faith in estate agents! We will do all we can to justify your faith in us - thank you!
★★★★★ 5/5
GoogleI had the pleasure of meeting Gemma, and I cannot recommend her highly enough. From the initial viewing through the letting process her professionalism and dedication were evident at every step.
During the viewing, Gemma was incredibly knowledgeable and provided detailed information about the property, addressing all my questions and concerns with patience and clarity.
The letting process has been equally impressive, she handled all the paperwork efficiently and her attention to detail and commitment to excellent customer service truly set her apart.
If you are looking for a reliable and professional estate agent, I highly recommend Gemma, her outstanding service and dedication are second to none.
Nora Aguirre
Nora · 27 July 2024
Agent replied · 26 August 2024
Thank you Nora for leaving such a glowing review and appreciation for Gemma who was delighted to assist. We are so grateful for your kind words.
★★★★★ 5/5
GoogleWorking wirh Abbott & Abbott, particularly Gemma, has proved to be seamless and fast. Customer service, feedback and resources have all been above and beyond! Thank you for being one of the best real estate agents I have ever dealt with!
S · 17 November 2025
Agent replied · 16 January 2026
We're so grateful for your wonderful review! It's fantastic to hear that Gemma made everything smooth and quick for you. We're thrilled to have exceeded your expectations in customer service. We look forward to helping you again in the future!
★★★★★ 5/5
GoogleWe used Abbot & Abbot for our new rental home. When we came down to view it, Lilly was super helpful and remained so throughout the process. Even on moving day Lily was able to meet our requests so I highly recommend using them, you'll be in safe hands.
Thomas · 12 August 2025
Agent replied · 2 September 2025
Thank you Thomas for leaving such a lovely review and for your appreciation for Lily. We are very grateful for your kind words and wish you every happiness in your new home.
★★★★★ 5/5
GoogleThank you Gemma and team with such a smooth transition to our wonderful new home. We appreciate your enthusiasm and professionalism, thank you. Simon & Regis, Ripe, East Sussex.
Simon · 13 February 2026
Agent replied · 13 April 2026
Thank you for taking the time to leave such a positive review. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleI want to thank Abbott and Abbott , especially Lily who graciously went above and beyond to help myself and my son secure our first home. There was a few obstacles on my part but she did everything she could to help. Myself and my son are …
Emily · 13 August 2025
Agent replied · 2 September 2025
Thank you Emily for your kind words and for mentioning Lily in particular who was very happy to assist. We are delighted that you and your son are now happily settled in your new home and we wish you every happiness going forward.
★★★★★ 5/5
GoogleExcellent, yet again, the service from Mark and his team from putting my Mum’s flat on the market to completion, and keeping me informed about every development. I highly recommend Abbott & Abbott, this is the third time I have dealt with them!
Found a buyer for Mum’s flat within 3 weeks and handled the process throughout with professionalism and could not do enough for us, helping and advising all the way. Thank you so much and I know if I needed to sell or rent a property in the future I would look no further than returning to Mark and his team at Abbott & Abbott!
Lorraine · 23 March 2024
Agent replied · 21 June 2024
Thank you Lorraine for your lovely comments and appreciation for the team. We were delighted to assist again and are very grateful to you in coming back to us. Thank you!
★★★★★ 5/5
GoogleOur experience with Abbott & Abbott Estate Agents in Bexhill was absolutely first class from our first viewing through to completion. Michaela, Michael and Mark are a superb team dealing with any potential problems with the conveyancing …
Michael · 13 October 2025
Agent replied · 16 January 2026
Thank you Michael for such a positive review and for your kind appreciation for our sales team. We are delighted that we were able to assist and wish you every happiness in your new home!
★★★★★ 5/5
GoogleAbbott & Abbott gave first class service and attention to help me through selling my mum’s house. In particular Mark Pelham, who was very professional, courteous and sensitive to my situation. Everything was handled quickly and thoroughly with same day responses to my many questions and queries. And even though it took a while to sell the property, Mark continued to promote it, giving me lots of good advice along the way.
I would absolutely recommend Abbott & Abbott - many thanks to Mark and the team.
Paulene · 22 February 2024
Agent replied · 21 June 2024
Thank you Paulene for taking the time to leave such a lovely and positive review. Mark and the team were absolutely delighted to assist and our thanks to you for your patience and understanding throughout the process.
★★★★★ 5/5
GoogleThank you to Micheal and mark and the team for the support and the assistance in getting me a house ,purchased ,completed for my son and a deal which was very much appreciated before the stamp duty dead line of the 31/3/25 well done all , including myself .
Paul · 9 May 2025
Agent replied · 2 June 2025
Thanks Paul for your kind words and, indeed, well done to you for driving the transaction through! All the very best to you and the family and best of luck with the new house.
★★★★★ 5/5
GoogleSelling my late mother's flat was never going to be easy. However my initial conversation with Mark was very reassuring and so we started on the journey.
Although the whole process from beginning to completion took about a year, the team were very supportive and definitely proactive. Darren kept me informed all the way through, offering help and advice where necessary.
I would have no hesitation in recommending Abbott & Abbott, particularly from a sellers perspective.
Linda · 23 March 2024
Agent replied · 21 June 2024
Thank you for your kind comments and appreciation, especially for Mark and Darren who were delighted to assist. We were so pleased to find a buyer for your mother's property and are grateful to you for your patience and forbearance throughout the process.
★★★★★ 5/5
GoogleI should like to congratulate Abbott and Abbott on the professional, efficient and personal service I have received since looking after my rental portfolio in April. In particular Gemma who has resolved a number of challenging issues along with Hollie who attends to all maintenance issues very efficiently. Lucy and Ally are always keen to assist along with Caroline who has the challenging task of attending to our accounts.
Overall it has been a very smooth transition ably overlooked by Bill.
Thank you all.
Chris
Chris · 8 November 2023
Agent replied · 15 November 2023
Thank you Chris for your kind words and appreciation of the letting team and we are delighted that you are so satisfied with the service you are receiving. We really appreciate you taking the time to leave such a positive review - thank you!
★★★★★ 5/5
GoogleWe had previously informally discussed possibly renting out our property with Gemma but decided the time wasn't right. A few months later Gemma, due to being aware of our circumstances, made contact as she had some ideal potential tenants. These tenants and their requirements were ideal and we accepted.Just 17 days later the tenants moved in. Gemma went above and beyond to ensure a smooth process and completion within the timescales required by all parties. Gemma is a credit to the Company. Thanks Gemma
Colin · 16 October 2023
Agent replied · 15 November 2023
Thank you Colin for taking the time to leave a review and for your very kind comments about Gemma. We always try to go above and beyond and are delighted that we were able to place the ideal tenants with you.
★★★★★ 5/5
GoogleSelling our holiday home in Bexhill-on-Sea after 43 years was not easy for me. But Mark and Darren provided encouragement from putting the house on the market to completion, keeping me informed about every development. I can highly recommend Abbott&Abbott.
I met with Mark initially to discuss the options for selling the house.Both, the photos and the printed publication were done brilliantly by him. He even came twice to take the photos , because on the first day the weather was rather dismal - and the rooms would not have looked as bright as they actually were.This was typical of Abbott&Abbott: everyone went the extra mile at all times.
Darren professionally conducted nine viewings within one week, achieving two firm offers, one even above selling price.
Throughout the sales process Both Mark and Darren were highly professional as well as very kind and helpful. Thank you.
Ķ · 16 October 2023
Agent replied · 15 November 2023
Thank you Karsta for taking the time to leave a review and for your kind words. It was a real pleasure to help and Mark is particularly grateful for the opportunity to improve his German!
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