Abbott and Abbott reviews

★★★★★ 5/5

Google

Absolutely amazing experience when selling my mothers home. I cannot recommend Abbott & Abbott highly enough. Having met Mark Pelham previously relating to another property transaction I knew that I would be looked after in the most professional manner. Our transaction was not the most straight forward due to market conditions however I cannot thank Mark, Michael and Darren enough for the extremely hard work, understanding and complete professionalism throughout. They really did go out of their way when needed and they really do strive to get the best results for their clients. They are complete professionals, hard working and I must say it is a breath of fresh air dealing with such wonderful people.

Mark · 16 October 2023

★★★★★ 5/5

Google

From start to finish Mark and his team have been really helpful with the sale of my in laws leasehold flat. He helped us through all the problems along the way. Would highly recommend this estate agent.

Jill · 3 August 2025

★★★★★ 5/5

Google

Amazing customer service and support from Mark and the team at Abbott and Abbott - very lengthy process was made easier with frequent updates and great communication from start to finish - would highly recommend

Enda · 3 August 2025

★★★★★ 5/5

Google

I can highly recommend Abbott & Abbott and especially Gemma, who is very professional, she looks after my properties. I have known Gemma for sometime now, and she has never failed in letting and maintaining my properties in a quick and professional manner. Thank you Gemma for all your efforts.

David · 20 December 2024

★★★★★ 5/5

Google

Very impressed with the service that we got from Gemma in lettings. Our purchase had fallen through and she found us a really good rental in a nice spot and tied it in perfectly to our sale. The process was seamless and she was very patient when it came to our (many) questions! She took a lot of the stress away and having a good sense of humour also helped. Thank you Gemma!

Bea · 16 October 2023

★★★★★ 5/5

Google

There is an Excellent professional service offered by Abbott and Abbott. And they have knowledgeable friendly staff. My main point of contact was with Gemma. She was thorough, friendly and super professional. She made sure I got an amazing flat by the sea. She found me an ideal property. The property has the most stunning panoramic sea views. and it was just what I needed. All credit to Gemma and Abbott and Abbott.

Julie · 16 October 2023

★★★★★ 5/5

Google

Mark and his team were helpful and efficient throughout the sale process. I would recommend them to anyone.

Jonny · 17 November 2025

★★★★★ 5/5

Google

I cannot thank Gemma enough for making the usually extremely stressful rental process an absolute breeze. Her outstanding communication and warm approach really put us at ease and we were kept updated throughout. Would not hesitate to use Abbott & Abbott again in the future! Thank you!

Alison · 19 December 2024

★★★★★ 5/5

Google

I honestly couldn’t be happier with the service I received from the lettings team. I was able to move in in record time, with Jurgen doing his utmost to help at every stage. Communication has been exemplary & everyone I have spoken to has been extremely personable & helpful. I would highly recommend Abbott & Abbott to anyone. Huge thanks to Jurgen & the team for all your assistance during a very challenging time!

Rebecca · 18 June 2023

★★★★★ 5/5

Google

Gemma has recently helped me find a new tenant for my house after it has been struggling to sell. She contacted me with another option to avoid the house sitting empty over the winter months and within less than a week had a tenant moved in for the 6 months winter period. Gemma was friendly and went above and beyond to ensure the tenant could move in so quickly.

Matthew · 16 October 2023

★★★★★ 5/5

Google

Couldn’t recommend a better estate agents. We had two viewings with Darren who was so polite, helpful and just a genuine nice man. We bought our first home & exchanged today. Previously we had some bad luck and not so great estate agents. But Darren replied to emails very quick, was supportive & gave us good advice. We couldn’t recommend Darren enough!! 5 stars from us, and that’s down to him. Thank you so much abbott & abbott for being so great!

Jodie · 15 November 2022

★★★★★ 5/5

Google

From the initial telephone call, the valuation and the property being placed onto the market, Darren was polite, friendly, honest and genuinely interested and enthusiastic. We were given an honest appraisal of its value and the likelihood of achieving it. After agreeing a very good commission rate, photographs and measurements were taken and within hours we were sent the sales brochure for our approval. On the first day of sale, we had four viewings and two offers, one of which we accepted, we were also regularly updated on the progress of the sale. Personally, I believe that Abbott & Abbott are the best local estate agency in the area. Thank you.

Colin · 15 November 2022

★★★★★ 5/5

Google

Outstanding support for a purchase. We lived a long way away and Mark was most helpful visiting the property several times and getting us any info we needed such as room sizes, he also met contractors at the property for us for them to give us options as to what we could do with the property. Certainly dispelled the myth around estate agents and we would very much recommend them as estate agents to work with. Will use them if we need to sell in the future.

Simon · 15 November 2022

★★★★★ 5/5

Google

I can not recommend Abbot & Abbot highly enough. Their professionalism was on a level not seen very much in this day and age. I met with Mark initially to discuss my options for selling my property in Bexhill. Darren did the viewings, achieving above the asking price, in no time at all. Both Mark and Darren were supportive, efficient and super professional throughout. It was so reassuring to know they were on hand to advise at every step, even helping me with issues, I know were beyond their remit. It was quite a journey, but we got there, Thanks to you guys at Abbott & Abbott.

Ali · 15 November 2022

★★★★★ 5/5

Google

I cannot praise Abbott and Abbott enough, from start to completion all staff were polite, helpful and professional. The initial visit, taking photos and video and the printed publication and Right move advertising were accomplished quickly and efficiently. I was kept well informed at all times regarding accompanied visits, offers and progress of the sale. The whole process was completed in just less than three months. I would like to thank Michael and all the staff who were always well informed and I felt welcomed whenever I visited them. I have recommended them to several people in Bexhill

Joan · 15 November 2022

★★★★★ 2/5

Google

It seems the lettings agent that was conducting our viewing might have felt a way about our race - this was the most uncomfortable experience in our house searching so far.and I truly hope doesn’t reflect the agency’s belief and customer service. From the moment we showed up on time he didn’t express any interest in giving us information about the property. Had we approached him with attitude and disrespect then maybe his behaviour might have been justified. All he said was “just look around the property is empty” - There was no enthusiasm, eye contact and any other information given I had to press for more however I had to repeat myself when asking property related questions. Honestly the most insulting thing about this encounter was his looking away from us as if we’re wasting his time. I honestly thought because we’d approached the agency in person a week early and had a chat we’d have a human experience but after this viewing our hearts are so disappointed. It’s like at any moment someone has to remind you you’re the ‘other’ and unwanted but ultimately our money is just as valuable. I hope this helps this agency do better. We’re genuinely looking for a property to live in and just because we’re black doesn’t give anyone the right to be dismissive and rude. Do better.NegativeProfessionalism

Greta · 22 June 2022

★★★★★ 5/5

Google

Abbott & Abbott have been managing property for us for over 3 years now and have been delivering a reliable service. We have recently had some challenges to deal with and Lucy has been so helpful, making the whole process less stressful. Great to know we have a friendly and safe pair of hands looking after us.

John · 22 February 2024

★★★★★ 5/5

Google

Having just used Abbot and Abbot to sell my bungalow in Peartree Lane, I would certainly have no hesitation in using them again. Having previously moved house numerous times, I can honestly say that they are one of the most professional and friendly estate agents I have ever used. Mark, with whom I dealt throughout, from the initial visit through to the actual sale, has been brilliant. He has kept in touch regularly and his advice regarding pricing, viewings etc. has been invaluable. Thank you Mark.

Glyn · 15 November 2021

★★★★★ 5/5

Google

Very professional company . Ally was my personal point of contact and dealing with her was simple and straight forward. She updated me every step of the way on my move making things easy for me to deal with. I can highly recommend Ally to any one that uses the service of Abbott and Abbott, she knows her market and her advise was brilliant. Its refreshing to get good customer service.

Abz · 15 November 2022

★★★★★ 5/5

Google

Faultless service from start to finish. From the time I phoned to make an initial enquiry, right through to completion, Abbott & Abbott's service was courteous, efficient, thorough and professional. Mark was our main point of contact throughout and I would absolutely recommend him for any future business. He was a pleasure to correspond with, very easy to contact directly and we felt we were in safe and trustworthy hands.

Julia · 15 November 2022

★★★★★ 5/5

Google

The purchase we had through Abbott and Abbott was not an easy one with our first purchaser pulling out at the last minute. Mark Pelham was very helpful in getting us time to find another purchaser which we did within the two week deadline. His knowledge of the property and the local area was outstanding. We thank him and his colleague Darren for their professional approach and helpful attitude.

Robin · 15 November 2022

★★★★★ 5/5

Google

Completely surpassed my expectations. They were efficient, communicated well, had the key and showed prospective buyers around. After the house went under offer they checked up and down the chain every few days and kept us informed of what was going on. This was so reassuring and helpful in managing our expectations. We moved out early so on the morning of completion they went in, read our meters, and sent all the readings through to us. Thank you to Michael & to Mark for ensuring our sale went through so smoothly.

Elizabeth · 15 November 2020

★★★★★ 5/5

Google

Lily Perkins was a great help when dealing with a return of deposit to tenant for me recently.She kept me updated at all times via e mail about the progress of the situation.Very Happy working with Lily and Abbott and Abbott.

Nicholas · 5 August 2024

★★★★★ 5/5

Google

Completely surpassed my expectations. They were efficient, communicated well, had the key and showed prospective buyers around. After the house went under offer they checked up and down the chain every few days and kept us informed of what was going on. This was so reassuring and helpful in managing our expectations. We moved out early so on the morning of completion they went in, read our meters, and sent all the readings through to us. Thank you to Michael & to Mark for ensuring our sale went through so smoothly.PositiveResponsiveness, Quality, Professionalism, Value

Liz · 27 August 2020