Trusted Agent profile · Rossendale
★★★★★
765 reviews across 2 platforms
75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
Part of Keenans, see every office.
Keenans Estate Agents's office in Rossendale, at 75 Bank Street, is rated 4.4 out of 5 across 765 reviews on two platforms, including 248 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Keenans Estate Agents Rossendale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rossendale.
Every review we hold for the Rossendale office, from every platform, shown as written. First names only.
5/5
GoogleI've dealt with Keenans numerous times when buying and selling property and I always find them to be highly efficient, knowledgeable and friendly, especially Adam, the valuer. I have only ever received an excellent service from start to finish. Highly recommended.
5/5
GoogleKeenan's have been wonderful especially Sam who has pushed and pushed to get this house sold. Mel Archie and Aimee have been fantastic with keeping me updated and have been very friendly from the start of me marketing my property. I would highly recommend to anyone
5/5
TrustpilotChloe was a credit to Keenans with all…
Chloe was a credit to Keenans with all her help and support. It was stressful at times but we got there in the end and she informed us of what was happening all the way. This was not the easiest thing I've had to do in selling my parents house but Chloe took it all in her stride. Pushing the solicitors to get a move on. Thanks Chloe.
5/5
GooglePurchased my house through Keenan’s with the assistance of Ella who was professional throughout and kept me up to date at all times, fab service and a seamless process. Thanks Ella and the rest of the team at Keenan’s
5/5
TrustpilotGreat service!
Keenan's have been exceptional with the sale of our house. Jay has kept us up to date at all times and they were really helpful with the viewings as sometimes my job can mean I'm not available to do them myself. Jay and his team have been thoroughly professional since the start and I would definitely recommend them to anyone. Other estate agents could learn a lot from these guys.
5/5
TrustpilotMrs Kerr
I would not hesitate in using Keenans to sell any property.Nikki has been more then helpful and has provided an excellent service .The team have all acted professionally and efficiently and they have been, a pleasure to deal with nothing is to much trouble .
5/5
GoogleI rang the Rawtenstall branch for some advice last week and spoke to a lovely young lady called Aimee. Just wanted to pop a review on as she was so pleasant, so helpful, knowledgeable and very informative! Thank You Aimee
5/5
GoogleWe had a great experience with Keenan’s estate agents. Fergus was really helpful and informative. He was very knowledgeable and gave us some great properties to go and look at. Looking forward to viewing more options with them.
5/5
TrustpilotI highly recommend the team at Keenans
I highly recommend the team at Keenans, especially Jack, Gemma and Chloe who have always been on hand to answer our questions and are really helpful, responsive and communicative - couldn't ask for more! Jack has been fantastic with the viewings and has really gone the extra mile to help us find the perfect property. Big thanks for all of your hard work!
5/5
GoogleWe recently purchased a property. The photos drew us towards it. We viewed on the same day as we rang to request a viewing. The representative at the property was helpful and accommodating. Ella Walmsley and the staff have been available to contact and helpful. It has been an efficient and problem free transaction.
5/5
Trustpilotgreat service
I've just sold my late mother's house through Keenans Bury office.The valuation was realistic and the service excellent. Both Emily & Melissa kept me updated with progress and were available throughout the sale process. Thank you to all involved for making it such a quick and easy sale.
1/5
TrustpilotUntrustworthy and unprofessional.
I would avoid dealing with keenans for buying or selling. Our personal experience is they are liers/withhold information. I Won't go into detail but i feel they are very untrustworthy and when i wrote a complaint email, they could not get their story straight and
5/5
TrustpilotJust got us over the line
We are in the process of selling a property through Keenans, Rossendale Branch. Our main point of contact has been James Blundell. I would have to say James has been excellent! He has kept us in touch throughout and guided us through the whole process. He has been brilliant in dealing with potential buyers and getting the sale over the line. Would not hesitate to recommend James
5/5
TrustpilotMy Keenan Experience.
With the choice of agents in Rawtenstall I made the right one choosing Keenans. From the initial valuation to the sale completing I was kept up to date by e-mails and calls from their office. James Brooking was my point of contact and his handling of the overall sale was very reassuring as it’s a stressful time and James and his colleagues made the matter less worrying.
5/5
GoogleGreat experience very efficient and great communication Ella and the team were great to do business with
5/5
TrustpilotAbsolutely brilliant service
Absolutely brilliant service. A difficult combination of sale and purchase but Ella has been fantastic. Always available for an update and to chase things up when necessary. We cannot thank Ella enough for her personal attention throughout this all rather stressful time. She is without doubt an assent to the company. Would totally recommend Keenans to our friends and family
5/5
TrustpilotPaula from Keenans
I have met Paula several times on viewings around some lovely houses and she has always been helpful, knowledgeable and smiling! I really appreciate the advice and help she has given me and she makes a great ambassador for the company.Keenans have always been extremely professional and go the extra mile every time to help you sell your property. David is also a great contact there.
5/5
TrustpilotI just had to leave a review for Jack…
I just had to leave a review for Jack today from Keenan's in Clitheroe. We have developed a friendly relationship over several house sales. He is always polite, generous and helpful and is a pleasure to deal with. I wouldn't use any other estate agents for selling my house, the service is unrivalled (if only our Doctors receptionist was as nice! ) Thanks Jack :)
4/5
TrustpilotThings got better with the sales progression team.
Little disappointed at the start as we had viewers coming round who were not in a position to buy, one hadn’t even got their house up for sale! Once we had accepted an offer, Liam was our only contact with Keenans, he did his best to keep the sale progressing despite a few difficulties which caused significant delays. Liam was always polite, personable and keen.
5/5
GoogleKeenans was great to deal with from start to finish when purchasing my property, especially Ella she was fantastic. Keeping me updated on the sale weekly and made the process quick. I would highly recommend Keenans to anyone. Regards Jade
1/5
TrustpilotThey did an electricity inspection…
They did an electricity inspection about 3 months ago with a company that did not even have or give a name. The day before the company cancelled. Then told me they could only fit me in 2 weeks later
5/5
GoogleReally good service from everyone at the Rawtenstall Branch especially Melissa, Archie and Katie who kept us up to date on a day to day basis with enquiries, viewings and feedback. 100% would recommend. Thanks 👍 …
2/5
TrustpilotStarted off badly a couple of the team…
Started off badly a couple of the team quite abrupt which put me off. Got a call back from Jonathan things started to improve. Got what I would call harassed trying to get my solicitor to hurry up!!!! Bearing in mind we were right on schedule. Tried to get a final inspection but was told by Luke they were too busy!! Kieran took over very pleasant professional and the others could take a leaf out of his book. I felt once everything was going through the after care was non existent just onto the next sale. Would not use this estate agent if selling.
Karen, we are sorry that you were unhappy with your recent experience - we would welcomeThe opportunity to discuss your feedback with you in further detail. Please contact us at head office at your earliest convenience
5/5
TrustpilotAbsolutely over the moon with the…
Absolutely over the moon with the service we received from Keenans during both the sale and purchase of our property.I mainly dealt with Sam,Gemma and Chloe who were all so helpful, knowledgable and friendly.I would definately recommend anyone use Keenans as they got us exaxtly what we wanted for house and kept us up to date at all times!
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Tell us what you need and we'll put you in touch. Keenans Estate Agents Rossendale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rossendale.
