Trusted Agent profile · Ross-on-Wye
Verified
★★★★★
113 reviews across 1 platform
52 Broad Street, Ross-on-Wye, HR9 7DY
Archer & Co's office in Ross-on-Wye, at 52 Broad Street, is rated 4.8 out of 5 across 113 reviews on 1 platform, including 113 Google reviews rated 4.8.
Every review we hold for the Ross-on-Wye office, from every platform, shown as written. First names only.
5/5
GoogleDeborah helped us when offering on a property. She kept us updated throughout the process and assisted with finding a surveyor. She made the process straightforward for us and communicated clearly.
Congratulations again Kirsty on having your offer accepted! We’re delighted we could support you at such an exciting stage of your purchase, and we appreciate your kind feedback.
5/5
GoogleSkye took all the stress out of the purchase of our new home. She was extremely prompt in answering any questions we had and was always super friendly and bubbly.
Thank you so much for taking the time to write this 5 star Google review for Skye from our Ashford team. We are delighted to hear that she took all the stress out of the purchase of your new home, was extremely prompt in answering any questions you had and was always super friendly and bubbly. We will pass your comments on to Skye and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleMel showed us around a property today , she was lovely; very chatty and was able to answer all our questions. Gave us information and tips about buying houses in the future. Thanks met 👍👍 …
Thank you Leona for your nice words - we really appreciate you leaving a review of your positive experience with us. Sending our best!
5/5
GoogleGemma and Rochelle have been absolutely brilliant to work with. Very helpful throughout the process and kept me updated always. They have made my moving process a breeze, guiding me through things and keeping everything running. I would absolutely recommend.
Thanks Rachel for the positive feedback. Great to hear that you felt everything ran smoothly and stayed on track with helpful guidance throughout. Wishing you well for what's next!
5/5
GoogleWe recently sold a property through Frosts Partnership. The smooth process was aided by the fact there wasn't a chain. We were selling and the buyers were buying but nevertheless the staff at the Ashford Surrey branch were friendly, …
HI Lynn - Thank you so much for taking the time to write this 5* Google review for Skye and our Ashford Sales team. We are delighted to hear that the staff at the Ashford Surrey branch were friendly, helpful and professional and that the … More
5/5
GoogleWe had Ellie assisting us in purchase of our first home and I must say she was incredibly helpful and was always quick at getting back to us with any questions we had, couldn’t fault her she was amazing.
Thank you for such kind feedback, Emma. Delighted that you felt everything was quick, helpful and easy to navigate throughout your first purchase. We really appreciate you sharing this and congratulations once agin on your first home purchase!
5/5
GoogleMel was amazing and has helped us walk through the property
Thank you for the positive review!
5/5
GoogleWe used Archer and Co when we sold our house and I couldn't fault them! Patrick was the agent that dealt with our sale and he literally went above and beyond and was always on the other end of the phone when I needed him. I recommend to anyone that will listen and will 100% use them in the future if I ever need to again.
Thanks Steph for your feedback, we really appreciate it!
5/5
GoogleWe completed our viewing and subsequently liaised with Mitchell from Frost, and our experience couldn’t have been better! He kept in touch, updated us every step of the way, and was always available to answer questions and concerns if we …
Hi Sophie - Thank you so much for this fabulous 5 star Google review for Mitchell and our Ashford Lettings team. We are delighted to hear that he updated you every step of the way and made the whole experience so simple and straight … More
5/5
GoogleWe purchased an apartment through manning Stainton and without the continuous support from Deborah I think I might have pulled out 6mths back and forth with solicitors Deborah chased them for me aswell keeping me updated I can't thank her enough for her support nothing was too much trouble.
Thank you Colleen, sending our best for the future.
5/5
GoogleGloria who took me around a few properties was so lovely, helpful & friendly and Deborah who handled the offer process was also brilliant - a nice smooth journey
Thank you for such kind feedback, Lynne. Delighted to hear the whole experience felt smooth and enjoyable. All our best!
5/5
GoogleMel showed us round a house in pudsey, very friendly and knowledgeable. Highly recommend
Thanks Kyle for the positive review, really appreciated!
5/5
Google“I had a wonderful experience with Forest Partnership Agency. Their team was incredibly attentive and helpful throughout the entire process. They were always available whenever we needed assistance, and their support made everything run smoothly. I highly recommend them!”
Hi Ammar - Thank you so much for this fantastic 5 star Google review for our Ashford team. We are delighted to hear that their support made everything run smoothly and that you highly recommend them. We will pass your comments on to them … More
5/5
GoogleVery prompt and professional service! Thank you for your help, Layla!
Thank you so much for taking the time to write this 5 star Google review for Layla from our Ashford Lettings team. We are delighted to hear that you received very prompt and professional service. We will pass your comments on to Layla and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleHad a house viewing and they were very helpful and gave all the information I needed to know. And also helping me through the buying process.
Great to hear you felt supported and well informed from the start, Francis. We are glad we could help, and thank you for sharing your feedback with us.
5/5
GoogleWe would like to thank Patrick and Ann for all their help and advice with regards to the sale of our property. They kept us well informed on the details of prospective buyers, checked with us on arranging viewing times and supplied feedback within a couple of days. Excellent, professional service. Thank you both.
Thank you for the review Rob, it was great working with you!
5/5
GoogleGreat experience , special thankyou to our moving manager , Isabel Peat , great communication , so helpful ,really worked hard for us , thankyou , Lisa & Dave
Thank you Lisa and Dave! Pleased we could provide a great experience for you both - warm wishes.
5/5
GoogleJust bought a house through Debbie, excellent customer service, such a smooth process and overall great experience. Debbie helped with any questions I had and generally just radiated how much she loves her job. Thanks!
Thank you Joe! We are happy to be part of your journey.
5/5
GoogleIn the process of buying via Archer & Co and Lauren from sales has been amazing. Communication throughout has been great and more than that she has been a helpful and friendly face to direct all my silly questions to. ☺️
Hi Emma, Thank you for your kind words. We're really glad to hear that Lauren has been able to help make your buying experience a positive one. Good communication is key, and it's great to know that you felt supported throughout the process. If you have any more questions, don't hesitate to reach out. Best wishes, All the team at Archer & Co.
5/5
GoogleAbsolutely brilliant
Thanks Dean! Best wishes
1/5
GoogleDaisy came out to view our home last week Thursday to value it and to discuss the selling process, after no more than a quick look round she explained that we would receive an email later that day with all the information required to make a decision about using them to sell our home. It has now been a week and we have received nothing! Daisy not only came across as unprofessional on the day but has just proved it further we will not be using Archer & Co to sell our home or for the purchase of a new home.
5/5
GoogleMel the viewer was great at her job! First time I’ve come where she had all the knowledge of the property! Great service and very polite!
Thank you Junaid! Happy to hear that you are pleased with our service.
5/5
GoogleThey were very professional, friendly and easy to deal with. Deborah Cundill-Houghton mostly dealt with my purchase and she was great. Very helpful and replied promptly to my emails.
Thanks Jane! Glad we could help with your purchase.
5/5
GoogleGreat service from all at the branch, all members of staff very pleasant and helpful.
Thank you for such kind feedback. It’s great to hear the team made a positive impression throughout. Wishing you the very best moving forward.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Archer & Co's Ross-on-Wye office has 113 reviews across 1 platform: 113 on Google.
Archer & Co Ross-on-Wye is rated 4.8 out of 5 across all 113 reviews, and 4.8 out of 5 on Google from 113 reviews.
Archer & Co Ross-on-Wye, 52 Broad Street, Ross-on-Wye, HR9 7DY.
