Every review we hold for the Romford office, from every platform, shown as written. First names only.
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5/5
GoogleHaart have managed my portfolio of properties for some good time now, and without a doubt, are by far the leading letting agents out there. Sophie Nash looks after our properties within the Romford area, and we have had an excellent service throughout. Never experienced such dedication and speed at resolving issues, and she always keeps in touch till the end until the job has been dealt with. It gives me complete peace of mind to know that Sophie and the team take perfect care of every little issue. Would highly recommend!
Vandan Β· 14 March 2022
Agent replied
Hi Vandan,
Thank you for taking the time to write your review! We are happy to hear Sophie Nash made a real impact on your haart experience. We look forward to helping you again in the future!
haart Lettings, Romford
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5/5
GoogleFrom the minute I met the Haart team, they have been so friendly and welcoming. Lee was fantastic for talking me through bits to work on with the house, as well as helping me get the best offers for my home. During the Christmas holidays, when I had a question, the team were readily available and nothing was too much trouble.
I then met Jacqui, who was absolutely brilliant and so easy to chat too, giving me useful advice on the house as well as keeping me updated through the process.
The Haart team ensured that the sale of my house went through smoothly and kept in contact and were fantastically friendly, organised and efficient. I am super grateful for all the help, and for being such a kind bunch of people where nothing was too much trouble. Thank you for selling my home!
Fen Β· 14 March 2022
Agent replied
Thank you Fenella for our five star review and kind words! Have a grear day, haart Gidea Park.
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5/5
GoogleBeing a first time buyer searching for almost 2 years, I have dealt with a lot of estate agents. Heart was by far the best for responsiveness, professionalism, values and genuine kindness! Because my solicitors were a nightmare in communication, I became very stressed and it seemed like the sale was going to fall through. I am now in the process of completion which wouldn't have happened if it was not for Haart's determination and persistence to get through to the solicitors. They went the extra mile which wasn't even part of their job!
If you get to deal with Haart because you're buying a property listed by them, consider yourself in perfect hands. If you're considering listing your property for sale, I couldn't recommend Haart enough. Thank you Haart Romford for being a complete pleasure, especially Annette and Stephanie!
Nadia Β· 14 March 2022
Agent replied
Dear Nadia,
thank you for your five star review. We are glad we could assist you along the way in buying your new home, we wish you all the best for the future. Merry Christmas and a happy new year. Kind regards haart Romford sales.
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5/5
GoogleFrom first our step with haart(romford branch)3 years ago to present ,everything was just amazing.lettings agent Viktorija guided us trough all procedures in verry profesional and friendly way.during our tenancy at any time we asking all our wuestions are answered and problems sorted.property managment are verry responsible and all problems are sorted with no delay.property manager Lauren Green is the person who allways ready to help .well..all what i can say is just inly good words about my experience with haart and their team
Ausra Β· 14 March 2022
Agent replied
Dear Ausra, Thank you for taking the time to leave such great feedback! We wish you all the best, haart Romford
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5/5
GoogleWe recently rented a house from Haart, we were assisted in the rental process by Benie, he is a good , professional and responsive agent to all the questions we had. On a scale of 1-10, I can give him a 10. Thanks.
Petru Β· 30 March 2026
Agent replied Β· 13 April 2026
Mr Petru It was a pleasure to work with you thank you
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5/5
GoogleI had a really good experience with Haart in Romford. Moving isnβt always easy, but Adam, the property manager, was there to help from the start. He sorted out any issues that came up during my move-in quickly and kept me updated the whole β¦
Asma Β· 13 March 2026
Agent replied Β· 13 April 2026
Hi Asma
Thank you so much for your kind words, it is greatly appreciated! - Haart property management
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5/5
GoogleHaarts of Romford have provided the most professional of services throughout a very difficult part buy, part rent property sale. Special mention and thanks to Mark, Stephanie, Annette, Alex, who provided on-going support and information, to ensure we had minimum stress. I would recommend Haarts of Romford to anyone wishing to buy/sell their property.
Terry Β· 22 April 2024
Agent replied Β· 21 June 2024
Thank you Terry for your five star review, haart Romford sales.
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5/5
GoogleSo far so good. Haart have provided a strong steady stream of good viewers and I have just accepted an offer. Thanks to Mark Grogan for your patience explaining things to me, your updates and feedback which I found invaluable.
Letβs work towards a smooth sale process to complete our communication with each other π€
Huge thanks for everything so far
Philip Β· 24 November 2023
Agent replied Β· 21 June 2024
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. haart sales team
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5/5
GoogleI've had a six year relationship with Haart Lettings now and I've found the service to be very good. A big thanks to Millie Fisher at the Romford office for helping me sort out my latest tenant and making the process as painless as possible.
Amar Β· 24 September 2024
Agent replied Β· 21 June 2024
Good afternoon Amar, thank you for taking the time to leave the five star review for Millie. She will be delighted to read how you felt about the service she provided.. Thank you Amar for your continued business. Regards haart Property Management.
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5/5
GoogleThe team at Haart Romford have been great. Especially Emily Nolan has been brilliant and absolutely superb in the tenancy process. As we were new tenants, she went through the process with us and explained and clarified all our queries giving us the confidence to go ahead with the process.She gave us all necessary information and documents explaining the process.
Thank you!!
Daniela Β· 25 October 2023
Agent replied Β· 21 June 2024
Dear Daniela, thank you so much for the kind review. Haart Lettings Romford.
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5/5
Googlehaart agents was recommended to me by a friend, and it was my first experience with a letting agents in this country, they really have a lot of property options that meet everyone's needs.
Special thanks to Emily, for the fantastic service that she provides, the clear guidance for the process of tenancy and for the professional communication.
Ammar Β· 23 January 2024
Agent replied Β· 21 June 2024
Dear Ammar, thank you for the lovely review. Good luck with everything. Haart Lettings Romford.
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5/5
GoogleThis is the best agency, all the employees are very polite, they always helped, all the questions were solved quickly when buying a house and especially many thanks to KOBE APPIAH, a wonderful person. I am very glad that I dealt with Kobe.
Sam Β· 17 October 2024
Agent replied Β· 24 October 2024
Thank you so much for the review was pleasure helping you through the process feel free to reach whenever you need.
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5/5
GoogleAlex Mackenzie was wonderful- very helpful and informative and ensured that my partner and I had all the information on a property. He also sent through loads of options of properties that might interest us and kept us fully up to date with the process. Really helpful and reassuring to have so much help from him.
Hannah Β· 22 February 2024
Agent replied Β· 21 June 2024
Thanks for your kind words! Haart Romford sales team.
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5/5
GoogleI appreciate Keeley Fisher one of the staffs who was so welcoming in the office when I walked in and also on phone she keeps to her words. I'm recommending her for the commitment she has and the big heart of helping. She is still following up to see all is well. Thank you so much Keeley.
Jesse Β· 23 January 2024
Agent replied Β· 21 June 2024
Hi Jesse, Many thanks for your review on Keeley. Haart Property Management
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5/5
GoogleThe Haart team have been absolutely amazing throughout the sale of our home and their level of service is next to none. From valuation to completion they have been highly attentive, informative and courteous throughout, going above and beyond to ensure that everything goes as smoothly as possible. Massive thank you to Stephanie, Jason and Annette for doing such an amazing job and weβre honestly so thankful for their friendliness and professionalism.
Highly recommended!
Carl Β· 15 September 2022
Agent replied
Dear Carl, thank you so much for your kind words and five star review! Glad we could assist you whilst selling you home. We wish you all the best for the future. Thanks haart Romford sales.
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5/5
GoogleToday we went to visit a house whit my husband and our baby daughter, to rent and ther was Nicolas Chramiec waiting for us, finally we find a very good and professional gentleman. Thank you Nic for your attention and support. Keep well
Alina Β· 3 October 2024
Agent replied Β· 24 October 2024
Good afternoon Alina, thank you for taking the time to leave the five star review for Nicolas, he will be delighted to read how you felt about the service he provided. Regards haart lettings
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5/5
GoogleI was in a really stressful situation with another agency, I spoke to Alex at Haart and he managed to take over the tenancy. He explained the whole process clearly, outlined the costs and was thoroughly professional handling everything himself. Saved me months of stress and aggravation
Andreas Β· 27 July 2024
Agent replied Β· 24 August 2024
Dear Andreas,
Thanks so much for the feedback it was a pleasure helping you and if you know of any other clients that need the same help just pass them my details.
Regards haart Romford lettings
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5/5
GoogleI have been to a lot of estate agents and by far Haart Romford has been the best. The high level of customer service displayed by Alex McKenzie has enabled me to find my dream home. This was the first time when someone has actually taken an interest in the customer and explained the background and key features of the house. I would definitely be going back to Alex and Haart Romford in the future.
Talal Β· 17 July 2022
Agent replied
Thank you Talal, for your kind words and five star review! Speak soon, haart Romford sales.
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5/5
GoogleWe have previously purchased a property through Haart Romford on behalf of a client and we are in the process of purchasing another. Throughout these transactions Haart have always kept us well informed of any progress throughout the sale process. We have dealt with Mark & Jason and have found them to be approachable and totally genuine and the service they provide has always been extremely professional. We would have no hesitation in recommending them.
Mark Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you Mark for our five star review! Speak soon, haart Romford sales.
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5/5
GoogleIβve discovered that selling a flat is not easy - landlords and management companies lack urgency. Haart have experience in dealing with these parties and were helpful in steering me through the process. I mostly dealt with Stephanie Parnell who was proactive in keeping me informed and she demonstrated that she was pushing for progress with solicitors and management companies. I received regular updates and felt that Stephanie was looking out for my interests.PositiveResponsiveness, Professionalism
Lawrence Β· 22 June 2022
Agent replied Β· 21 June 2024
Dear Lawrence, thank you for your five star review! Glad we could assist you whilst selling your flat. haart Romford sales.
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5/5
GoogleHad challenges with our washing machine, made a report and had no positive response for over 2wks until l spoke to Marie Hawkin who together with Keeley Fisher made sure we had a new washing machine delivered within 48hrs after l spoke to them .They are indeed very efficient and kept us updated all the way.
Doreen Β· 23 January 2024
Agent replied Β· 21 June 2024
Good afternoon Doreen, thank you so much for the five star review on Marie and Keeley! We are glad your issue was sorted out in the end. Regards haart Property Management Team Romford
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5/5
GoogleThe service I've received from Haart has been brilliant. Jason was very professional and helped us find the right property and was responsive throughout the process. Stephanie was also amazing and helped throughout the process. Being a first time buyer, the process itself is all very new and I couldn't be more grateful to go with Haart. No matter how small or simple the query was, Jason and Stephanie were always happy to help. I've also spoken to Anette and Alex and have had nothing but a positive experience. Outstanding service and communication.
Hasan Β· 2 September 2021
Agent replied
Dear Hasan , thank you for your five star review, we wish you all the best in your new home. haart Romford sales.
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5/5
GoogleWe contacted Haart Romford to aid us in letting our property. I met with Jake Dale at the property he was professional and communicated well throughout the whole process. He was clear about the whole process and the different services he was able to provide. Overall, we had a good experience and he was able to find us a very strong applicant.
I would personally recommend Jake, he was happy to speak with me regarding all matters and was always available.
Jayson Β· 17 August 2021
Agent replied
Dear Jayson,
Thank you so much for the kind words it's greatly appreciated.
Regards haart lettings Romford
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5/5
GoogleSteph is amazing!!! Being working with her for many of years now, she proactive, knows what you do and when. She really makes life so much easier with clients and other legal professionals. Shes a true asset to the Spicer Group.
VJ Β· 10 October 2024
Agent replied Β· 24 October 2024
Thank you VJ for the lovely review for Stephanie.
Haart Romford
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