Trusted Agent profile Β· Romford, Essex

haart Romford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,109 reviews across 2 platforms

153/159 South Street, Romford, Essex, RM1 1PL

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haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,109 reviews on two platforms, including 1,087 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,087

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

It's refreshing to encounter someone as dedicated and competent as Keeley in the realm of property management. "Thank you Keeley" - your efforts have not gone unnoticed in resolving a minor issue and ensured the comfort and satisfaction of our tenants. We appreciate your outstanding service and we feel fortunate to have you as our point of contact at Haart Property Management Romford.

Robert Β· 22 May 2024

Agent replied Β· 21 June 2024

Thank you Robert for your kind words and five star review! We are glad Keeley could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

5/5

Google

Keeley Fisher has been excellent to deal with, she is professional and keep chasing until she delivers. Keeley provides an exceptional follow up and coordination and make sure all involved parties are satisfied. It is not easy to find such a great responsive and responsible staff in this industry. It is always pleasure to deal with her! Max

MA Β· 17 August 2024

Agent replied Β· 24 August 2024

Hi Max, Many thanks for your kind review on Keeley. If you require any further assistance, please do not hesitate to contact us. Haart Property Management.

5/5

Google

This is a review of Keeley Fisher at the Haarts Romford branch. i had a issue with a tenant requirement, which was handled in the perfect way and Keeley was very helpful. She will put herself out to help her clients and i was very impressed. After being in property for over 20 years and dealing with lots of letting agents, i'm a hard person to impress, but Keeley did exactly that. Highly recommended!!

Stephen Β· 25 September 2023

Agent replied Β· 21 June 2024

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Keeley Fisher Haart Romford Property Management

5/5

Google

I’m very pleased with the service I received from the Haart team during my house purchase. From the beginning to the completion of the process, everyone was friendly, professional, and always willing to help. …

Haris Β· 8 August 2026

Agent replied Β· 22 August 2026

Thank you so much for your wonderful review! We’re delighted to hear that Mark and Stephanie were able to make the process of selling your home feel easier and less daunting. … More

5/5

Google

Keeley Fisher has been very helpful and easy to communicate with when we had issues with our ceiling. She was on call to assist with any of our concerns and regularly contacted us with updates and actions to be taken with our rental flat. Thank you Keeley, hope to keep working with you this new year on the property.

Zailyn Β· 25 July 2024

Agent replied Β· 24 August 2024

Good morning Zailyn, thank you for your five star review for Keeley! We are really pleased to hear that you received a great service. Regards Haart Property Management.

5/5

Google

Mr Benie was really nce and helpfull

Mubashar Β· 13 March 2026

Agent replied Β· 13 April 2026

Hi Mubashar Thanks for you for your review! -Haart Romford

5/5

Google

Since dealing with Haart, Mark has been incredibly patient whilst I dealt with family probate issues and at the same time being totally professional throughout. Mark has always been available to help answer my many questions, having not sold a property before. I would highly recommend Mark & Haart Estate Agents.

Clare Β· 17 November 2024

Agent replied Β· 8 December 2024

Hi Clare, Thank you for your lovely words, happy to help!

5/5

Google

Millie Fisher has been excellent . She is professional,responsive and efficient .Whenever we need ,she has beem very helpful and easy to communicate and sort the things out very quickly .I was very upset but Millie Fisher solved my problem within seconds . Thank you Millie for everything ,You are great accist to their team. Highly Recommend!

Moona Β· 10 August 2024

Agent replied Β· 21 June 2024

Good morning, thank you for the wonderful five star review for Millie. We are very pleased to hear that you had a great experience with Millie. Regards Haart Property Management.

5/5

Google

Haart has been providing a reliable service since day one, after having a bad experience with a different agent we thought to give it another go. The entire team in Romford branch is very professional and responsive to any questions you have. Jason has been a star through the whole process and very patient, definately an asset for the company. I wouldn't hesitate to recommend them to anyone looking to sell a property in the area, you will be in good hands.

Sergio Β· 21 February 2023

Agent replied

Thank you Sergio for our five star review! haart Romford

5/5

Google

I had a viewing today with Benie Bofoya from haart who was very helpful, gave me a detailed picture of everything regarding the process. His professionalism and knowledge was way beyond my expectation. He made sure i walk out with all my questions answered and all of my doubts are cleared. Amazing agents.

Salman Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for your kind words Salman and for taking the time to share your experience. We’re delighted to hear that we were able to assist you and provide such a clear and helpful overview of the process. Delivering professional and supportive service is very important to us, and it’s great to know we exceeded your expectations. We truly appreciate your feedback and wish you the very best with your property journey. haart Romford Lettings

5/5

Google

Stephanie Parnell has been very helpful during sales process. She followed up with the remaining tasks and informed me for the next steps. Where required, she intervened to the communication between me and my conveyancer and helped us get through the completion process. She addressed all the challenges promptly to all parties and followed up professionally. I would recommend anybody plans to work with her during sales process. Thanks Stephanie! 😊

Cagdas Β· 25 September 2023

Agent replied Β· 21 June 2024

Thank you Cagdas for the five star review, haart Romford sales.

5/5

Google

I would like to give a big thanks to Keeley Fisher, for her professionalism and for dealing with the issues we had in our flat. Once I raised a few things that needed some attention Keeley contacted me back and everything went smoothly and was sorted in a timely maner. I'm very satisfied and appreciate all the help we've been given.

Chris Β· 22 April 2024

Agent replied Β· 21 June 2024

Good Afternoon, thank you for your five star review on Keeley. We are very pleased to hear you had a swift and professional experience. Thank you for your continued business. Regards haart Property Management

5/5

Google

I viewed a few properties with Alex who was always on time, friendly, helpful and answered any of my questions then when I found the property that I wanted to purchase Stephanie was absolutely brilliant during the progress of the sale with regular phone calls updating me and answering any questions that I had. I spoke to Mark and Annette a few times who were great too. I highly recommend Haarts romford they are a great team, keep up the good work πŸ‘πŸ»

John Β· 14 December 2022

Agent replied

Hi John, thank you for your five star review and kind words. Glad we could assist you whilst buying your property. We wish you all the best for the future. haart Romford sales.

5/5

Google

Alex and Jason at Haart estate agents in Romford were extremely helpful in helping my husband and I find and secure the perfect property. Alex was very responsive and guided us through our property search where we were able to make an informed decision right for us. Jason was great in liaising with the sellers to secure our dream home. I can’t thank them enough and we are very grateful for all their assistance.

Lina Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you Linda for your kind words and five star review! Have a great day, haart Romford sales.

5/5

Google

I have let my flat through Haart Romford for approximately 1 year. The letting is fully managed which means although I am kept fully informed of what is going on with the property I do not have to do anything. The service I have received from Grace, Keeley and Scott has been excellent and I could fully recommend them.

Fredeliott Β· 22 May 2024

Agent replied Β· 21 June 2024

Good afternoon, thank you for the five star review on the team! We are very pleased that you are happy with our service. Regards haart Property Management

5/5

Google

Jack Duggan has been extremely helpful and accommodating in dealing with a couple of emergency issues we've experienced at the property we rent. Jack has listened and fully understood our concerns and been prompt and professional in his responses. Jack has taken responsibility when things haven't been ideal and has taken control and managed difficult situations - I feel reassured to know he is looking after us as tenants. Thank you, Jack!

Marie Β· 27 July 2023

Agent replied Β· 21 June 2024

Thank you for your 5 stars and kind review, any further issues please do not hesitate to contact me. Haart Property Management

5/5

Google

I had a great experience with Haart Lettings, especially thanks to Tilly. She helped us find a potential home for our family within our budget. Tilly was friendly and really listened to what we needed. She quickly arranged a viewing, making everything so easy. I highly recommend Haart Lettings. Thanks, Tilly, for all your help

Hemed Β· 25 July 2024

Agent replied Β· 24 August 2024

Dear Hemed, thank you for the 5* review for Tilly. Haart Lettings Romford.

5/5

Google

I have had a great experience with the Haart team who have been so friendly, helpful and informative hroughout the process so far of finding and buying a new property. Thank you so much to Alex and Mark who have guided me every step of the way! I highly recommend the team at Haart! Alex Mackenzie showed me round some properties on Saturday. He was friendly and informative, has followed up on my thoughts on the properties and has called with new properties added that match my criteria.

Karen Β· 14 November 2022

Agent replied

Thank you Karen! Have a great day, speak soon. haart Romford sales.

5/5

Google

It has been more than 3 months me and my wife looking for property to rent . Since than I have spoken with many agencies but I haven't received any help or assistance untill I have called Haart Estate and luckily Nicolas answered the phone. Very kind and helpful guy . Thanks Nic

Ibrahim Β· 17 August 2024

Agent replied Β· 24 August 2024

Thanks for your review! We are so pleased you are happy with the service you received from the team and we hope you are happy in your new home. Haart Romford Lettings

5/5

Google

I would like to commend how Jack Duggan has helped during a most difficult eviction. His interventions have been most welcome and because of him I had confidence in Haart to sell my property, which they have done efficiently. Thank you Jack for all your help and personal involvement.

Martin Β· 18 October 2024

Agent replied

Dear Martin, glad to hear Jack was so prompt and delivered great service. haart property management.

5/5

Google

Chose Haart to sell my mothers bungalow as Mark was so friendly and enthusiastic. He was very professional, took all the details and some very nice photographs and very quickly got in touch for me to check i was happy to proceed. From start to my first offer was only 6 days! I am very impressed and extremely happy to recommend Haart to sell your property. Mark is a huge asset to Haart I highly recommend him. I hope the rest of the sale goes through as quickly as it took to find a buyer.

Viv Β· 15 October 2022

Agent replied

Thank you for your kinds words and five star review! Have a great day, haart Romford sales.

5/5

Google

Chose Haart to sell my flat in Romford and accepted an offer after just a weekend of it being on the market. Mark was very helpful throughout the whole valuation and marketing process, making every step very clear, resulting in the lightning fast offer and acceptance. Unfortunately my sale subsequently took much longer than expected due to getting bogged down in legal requirements between solicitors. However Stephanie was an absolute saint throughout the entire process, regularly keeping me up to date with what was happening on my buyer's side, chasing solicitors, firing off e mails and generally keeping everyone calm and optimistic that the sale would eventually happen. When Stephanie was away Annette covered for her, performing the same tasks with the same unswerving dedication. Eventually the sale completed, in no small part due to the dedication and tenacity of the Romford Haart team. I would highly recommend anyone selling their property in the Romford area to use Haart.

Grays Β· 15 October 2022

Agent replied

Thank you for our five star review and kind words, haart Romford sales.

5/5

Google

This morning I had Nicolas on the phone I was so desperate looking for a place by some agent ate speaking to clients roughly the way Nicolas spoke to me it was so nice and lovely and he assured me of helping me to get a home Thanks Nicolas

Joiss Β· 17 October 2024

Agent replied Β· 24 October 2024

Thank you Joiss for the lovely review for Nic. Haart Romford

5/5

Google

I had to find a new rental property in a short notice and sent an email to the Hart estate and letting agency. Tilly was so professional and assisted me, she responded so promptly to my enquires and took my needs into consideration. I would recommend her and this agency for your letting needs. Thank You Tilly.

Carissa Β· 22 May 2024

Agent replied Β· 21 June 2024

Good morning Carissa, thank you so much for the lovely review for Tilly. Your kind words are very appreciated and your continued business. Regards haart Lettings Romford

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Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.

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