Trusted Agent profile · Romford · Essex
★★★★★
1,109 reviews across 2 platforms
153/159 South Street, Romford, Essex, RM1 1PL
Part of haart, see every office.
haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,109 reviews on two platforms, including 1,087 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleJACK it was amazing in explaining the details of renew contract , kind and opend mind . Thank you very much
Hello Mihaela, Thank you for taking the time to leave us a great review about your experience with us! It's great to hear Jack has been so helpful and we hope you continue to reach out to us if you ever need anything! Many thanks haart Romford Property Management
5/5
GoogleAn excellent agent. Alexander, Jason, Mark and Annette have all been superb in agreeing and progressing our purchase. Highly recommended
Thank you Rhys for the five star review! Speak soon, haart Romford sales.
5/5
GoogleAbsolutely fantastic service never seen before. Thanks to everyone who works in this branch specially Alex Edwardes the branch manager I dealt with him more than 5 years he's really amazing. I recommend this branch to everyone.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleMillie Fisher really helped us în renewing our tenancy. Thank you
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
5/5
Google1st class service from the whole team from start to finish and a special thankyou to Stephanie who was always on hand for help and advice.would thoughrouly recommend them .
Dear Carly, thank you for your kind words and five star review! We wish you all the best, thanks haart Romford.
5/5
GoogleVery pleased by their very good customer service. Many thanks especially to Chelsea Odunlami for her fantastic service. Would highly recommend.
Thank you Igor for your five star review! Speak soon, haart Romford sales.
5/5
GoogleEmily N was super helpful in assisting us with finding a property - was so kind and answered all our questions
Dear Elishia, thank you for your 5 star review, it was a pleasure helping you. haart Lettings, Romford.
5/5
GoogleGreat service provided by Mark Grogan at Haart's Romford. He gives regular feedback and is always there if I have any queries. Would definitely recommend.
Dear Christine, thank you for your kind words and five star review. haart Romford sales.
5/5
GoogleLauren at Haart is always very helpful and prompt with replying to any emails or questions I have. Keep up the good work 😃 …
Dear F R, Thank you for taking the time to leave Lauren your feedback. We are glad to hear you were pleased with our service! haart Lettings Romford
5/5
GoogleI am a tenant in one of the properties that is managed by Fariha and she was absolutely wonderful, she solved my issue with speed and ease. I would recommend dealing with Fariha for any problem you may have as she makes you feel valued as a tenant.
5/5
GoogleGreat buying experience from a well trained and customer focused team. Was assured and well informed at every step right to the end. Learned a lot about the intricacies of buy and selling property.
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards haart Romford
5/5
GoogleRegistered my details with Jason today in branch very informative and great customer service.
Thank you for your five star review! Speak soon, haart Romford sales.
5/5
GoogleFantastic service, very responsive and professional. We have had the pleasure of dealing with Alex, Annette and Stephanie and they have all been brilliant... Thank you!PositiveResponsiveness, Professionalism
Thank you Mashud for your five star review! We wish you all the best. Kind regards haart Romford sales.
5/5
Google10/10 service from Chris and Annette - I couldn’t be more pleased with their service!! Would highly recommend!
Thank you Yesim for our five star review! Have a great day, haart Rainham.
5/5
GoogleVery good customer service. apreciated, really helpful and reliable
Thank you Asha for your five start review! haart Romford sales.
2/5
GoogleBooked a viewing to be told on the day they had no keys available. No alternative viewing offered.
Hi Susan, we are sorry for the inconvenience that is had caused as we wasn't sure when we would receive the keys back. We hope we can help you in the future, haart Romford sales.
5/5
GoogleJackie from Heart in romford She kept us updated at all times. Very friendly and easy to talk to.
Hi Roger, Thank you for our five star review! haart Romford
5/5
GoogleMillie Fisher did excellently well with drafting and completing my contract agreement
Hello Felicia, Thank you for your 5* review. We are delighted to hear that you had a great experience with Millie. If you need any further assistance please feel free to get in touch. Kind Regards, Romford property Management.
5/5
GoogleWe purchased our dream house from Haart Romford. We are very happy with the entire process of purchasing our property. Thank you very much Annette & Daniella for your professional service. Would highly recommend.
Dear Ste Ho, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents
5/5
GoogleLauren manages a rental property for me, I always find her to be friendly, professional and responsive to any issues.
Dear Elaine, Thank you for taking the time to leave such great feedback! We wish you all the best, haart Lettings Romford
5/5
GooglePerfect professional approach by haart estate agent 100 % positive feedback
Thank you Valdas for your five star review! haart Romford sales.
5/5
GoogleGreat speaking to the team understood my requirements, were able to work straight away with providing information for available properties, a very professional phone call and nothing was too much of a problem
5/5
GoogleVery good and quick service. Anette in particular was helpful and always a phone call away.
Thank you Akiqur, for our five star review! Have a great day. Haart Romford sales.
5/5
GoogleRecently bought a house through Haart Romford. The team we dealt with (Stephanie, Farrah and Annette) were very helpful, quick to respond and no issues along the way. Strongly recommend.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.
