5/5
GoogleJack Duggan has always been helpful in my questions and enquiries. Haart estate agents in all have been very helpful.
Agent replied · 21 June 2024
Hi Paul, Many thanks for your 5 star review for Jack. Romford Property Management.
Trusted Agent profile · Romford · Essex
haart Romford reviews
★★★★★
1,109 reviews across 2 platforms
153/159 South Street, Romford, Essex, RM1 1PL
Part of haart, see every office.
haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,109 reviews on two platforms, including 1,087 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Google5/5
GoogleFantastic, accommodating service from Mark, who valued, photographed, marketed and sold our property with speed and urgency. Would highly recommend.
Agent replied · 21 June 2024
Thank you for your five star review! Glad we could help you and you were happy with the service. haart Romford sales.
5/5
GoogleI’ve been really pleased with the personal, reliable and professional service provided by Keeley. Great communication!
Agent replied · 21 June 2024
Dear Matt. Thank you for taking the time to write your review. We are happy to hear Keeley made a positive impact on your haart experience. Thank you from haart Property.
5/5
GoogleGrace from Haart has been really helpful. She guided me step by step towards finding and renting an apartment meeting my needs.
Agent replied · 21 June 2024
Dear Mohamed, happy to hear Grace has been so helpful. Thank you, haart Lettings Romford.
5/5
GoogleGreat initial meeting and good after service with all details and costs communicated. Photos and video really well presented by Mark Grogan.
Agent replied · 21 June 2024
Thank you Jayesh for your five star review, speak soon haart Romford sales.
5/5
GoogleMark looked at our Mum's flat on 13th October and we received offer on 7th November. We are very pleased with Mark Grogan and hope we get a speedy completion.
Agent replied
Thank you so much for the review it is greatly appreciated. Speak soon, haart Romford sales.
5/5
GoogleTilly Davis helped me out so much I would definitely recommend her x
Agent replied · 21 June 2024
Hi Tyler, Thank you for your kind words about Tilly. Kind Regards, Romford Haart Lettings.
5/5
GoogleMillie came to my property for an inspection. She was polite and professional.
Agent replied · 21 June 2024
Thank you Karina for your kind words and review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
5/5
GoogleI recently sold my house though Haart Romford and in my opinion everything went really well, hassle-free and they dealt with things quickly and professionally. Selling and buying houses is very stressful and they made it just so much easier. Definitely would recommend to use them.
Agent replied
Dear Anna, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Romford estate agents
1/5
GoogleI informed Haart lettings July 20th, I have no hot water, emails and phone calls which they never answer ,still unresolved, also have 2 boys under the age of 16...shocking service
Agent replied
Hi Lee, I wanted to send an acknowledgement of your comments, I am sorry you have not been able to reach the team, these are most certainly maintenance issues that are taken seriously. If you need to reach me directly, as I take situations like this very seriously, please email me directly. andrie.neophytou@haart.co.uk. Area Director- East London
5/5
GoogleTop class service with Alex. Allowed us plenty of time to view, take pictures and explained all questions. A very human approach to such an important part of the buying process.
Agent replied
Hi Tony, Thank you for your kind words and five star review! Have a great day, haart Romford sales.
5/5
GoogleI have had a contract with them for renting a house and they were very professional and responsive. Thanks to all people, specially to Lauren Green who had always a quick response to any problem
Agent replied
Dear Juan, Thank you for taking the time in leaving Lauren such great feedback, we really appreciate your kind words. haart Lettings Romford
5/5
GoogleI had the pleasure of dealing with Haart, which was led by Mark Grogan. He was a great help and fulfilled my expectations. Would use again
Agent replied
Thank you Shai for our five star review! Glad we could assist you whilst selling your property. Speak soon, haart Romford sales.
5/5
GoogleMillie helped me re new my contract today and was a really helpful , lovely lady , thanks for your help Millie
Agent replied · 21 June 2024
Thank you Joey for your kind words and five star review! Glad we could help you in renewing your tenancy. We wish you all the best. - haart Romford Property Management.
5/5
GoogleExcellent and quick services from Millie
Agent replied · 21 June 2024
Good afternoon Gabija, thank you for your kind review for Millie. Regards haart Property Management
5/5
GoogleMillie always communicates in a timely manner, sorting any issues out between us as landlords and the tenants
Agent replied · 21 June 2024
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Millie Fisher @ haart Property Management
5/5
GoogleOutstanding professionalism from Millie Fisher, she was quick and efficient helping with all our requests throughout our tenancy.
Agent replied · 21 June 2024
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
1/5
GoogleHaart of Romford phone me up about a property, I go along to the place and see a bunch of third world immigrants all scattered around, urinating on the streets outside the property, full of noise and screaming kids, get to the person front door (obviously it was let out to someone on DSS) tell us to come back another day, before pressing the buzzer they start a row where all neighbours can hear it from a mile away, don't contact them for any properties they recommend!
1/5
GoogleHaart of Romford phone me up about a property, I go along to the place and see a bunch of third world immigrants all scattered around, urinating on the streets outside the property, full of noise and screaming kids, get to the person front door (obviously it was let out to someone on DSS) tell us to come back another day, before pressing the buzzer they start a row where all neighbours can hear it from a mile away, don't contact them for any properties they recommend!
5/5
GoogleThe Haart agent Emily who attended to me was very professional and polite,it was an awesome experience.
Agent replied · 21 June 2024
Dear Yusef, Thank you again for leaving the review. haart Lettings Romford.
5/5
Google(Emily)Excellence customer service with good friendly assistance effort and highly recommended agent for both letting and mortgage
Agent replied · 21 June 2024
Dear Michael, thank you for kind review. haart Lettings Romford.
5/5
GoogleI would.like to say THANK YOU VERY MUCH to Stephanie amd Jason . They were really helpful. Everything vas super super easy also communication by email has been perfect . We are extremely happy . One more time Thank you !!!
Agent replied · 21 June 2024
Dear Jakub, Thank you for leaving such great and detailed feedback about your experience with haart Romford. Thank you again for your star rating! Regards haart Romford
5/5
GoogleWe were very pleased with the service received from Millie，she is very professional and high efficient，always very helpful, highly recommended!
Agent replied · 21 June 2024
Thank you Andy for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
5/5
GoogleI would like to appreciate "Emily Nolan" at Haart Romford.She has been very professional and supportive in our recent move to a rented property in Romford managed by Haart.
Agent replied
Dear Tauqeer, thank you for your feedback it's great to be able to share with others the service we provide to our clients. Have a great day Regards haart Romford Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Romford
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
