Trusted Agent profile Β· Romford Β· Essex

haart Romford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,109 reviews across 2 platforms

153/159 South Street, Romford, Essex, RM1 1PL

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haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,109 reviews on two platforms, including 1,087 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,087

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Tilly at Haart was very helpful with booking my viewing and any questions I had!

Keshia Β· 23 March 2024

Agent replied Β· 21 June 2024

Dear Keshia, thank you leaving the review. Happy to hear Tilly was helpful. Haart Lettings Romford.

5/5

Google

Keeley she is so helpful thank you very much for your services I really appreciate it

Ahmad Β· 22 February 2024

Agent replied Β· 21 June 2024

Good afternoon Ahmad, thank you for taking the time to leave a five star review for Keeley. We are delighted to hear she delivered a great service for you. Regards haart Property Management

5/5

Google

Millie came for the property visit from the agent. She was professional and was courteous. Funmilayo

Funmilayo Β· 22 February 2024

Agent replied Β· 21 June 2024

Good afternoon, thank you for your five start review and kind words for Millie! Regards haart Property Management

5/5

Google

Very satisfied so far. Everyone I have interacted with so far ( e.g. Keeley), was very helpful, professional and proactive.

Gabriella Β· 24 November 2023

Agent replied Β· 21 June 2024

Good afternoon Gabriella. Thank you for your 5 star review on Keeley. We are pleased you have been happy with our service. haart Property Management Team Romford

5/5

Google

Very good customer service. Patient enough to answer my questions.Good man!

Michael Β· 11 August 2025

5/5

Google

I would like to rate Emily with her Outstanding service and great job helping me and my family to get our new apartment. I rate Emily 100πŸ‘πŸ½. Thank you. …

Oba Β· 12 February 2023

Agent replied

Dear Oba, thank you for the 5 star review. Happy to hear Emily delivered such great service. Haart Lettings Romford.

5/5

Google

Professional, excellent customer care and service. Honest, transparent and always contactable. Although a lengthy process for a chain-free sale, Mark and Stephanie (Annette and Jason also assisted) were superb at keeping me informed throughout. Thank you very much. Highly recommend!PositiveResponsiveness, Quality, Professionalism

Claire Β· 22 June 2021

Agent replied Β· 21 June 2024

Dear Claire thank you for your feedback, we are pleased were happy with the service you received! Many thanks Mark, haart Romford sales estate agents.”

5/5

Google

We are grateful for Keeley she helped us with our new contract. All the best.

Ar Β· 22 February 2024

Agent replied Β· 21 June 2024

Good afternoon Rheanne. Thank you so much for your five star review on Keeley. We are pleased to hear that keeley dealt with your issues. Regards haart Property Management Team.

5/5

Google

I have viewed homes with two agents Alex and Chelsea both have been excellent. Crucially for me the communications have been great for instance someone always answers the phone or replies to an email.

A Β· 16 August 2022

Agent replied

Thank you for your kind words and five star review! Speak soon, haart Romford sales.

5/5

Google

Excellent service from Millie @Haart Estate Agents in Romford. She was very helpful and friendly and did her best to accomodate our needs. Highly recommended!!

Irene Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you Irene for your kind words and five star review! Glad we could help you. We wish you all the best. - haart Romford Property Management.

5/5

Google

I had a great experience at haart in Romford, my case was with the agent Emily Nolan whom delivered an excellent customer service in a very professional manner. πŸ‘ …

Divine Β· 13 January 2023

Agent replied

Thank you Divine for your kind review. Glad to hear you enjoyed your experience with Emily. Lettings haart Romford.

5/5

Google

I bought my property through Haart Romford and the sales team were excellent. Daniella Armstrong in particular was a great help with the sales progression and was always there to answer my queries through the stressful process of buying a property. Her customer service was brilliant! Thanks Haart.

Lisa Β· 29 July 2019

Agent replied

Dear Lisa Hayward, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We wish you all the best for the future in your new home. haart Romford estate agents

5/5

Google

I was looked after by Alex from Haart who was great in helping me find something right for me and was very helpful in explaining the steps involved in the property purchase process which is fantastic for a first time buyer. Fully recommend their professional service.

Sunil Β· 3 March 2020

Agent replied

Dear Sunil Bedi, Thank you for leaving such great and detailed feedback about your experience with haart Romford estate agents. We hope to see you soon!

5/5

Google

I phoned for a valuation as I was thinking of moving and spoke to a gentleman called Jason. He was very helpful and patient and answered all my questions. Should we decide to move I will definitely be using Hart and requesting Jason sells my home.

Ewa Β· 24 February 2020

Agent replied

Dear Ewa Piasecka, Thank you for leaving such great and detailed feedback about your experience with haart Romford estate agents.

5/5

Google

Millie came to do an inspection and helped out. She was professional and kind

Nataliya Β· 22 February 2024

Agent replied Β· 21 June 2024

Good afternoon Nataliya, thank you for your five star review for Millie. We are pleased she was able to help you on this occasion. Regards haart Property Management

5/5

Google

Haart Romford provides an excellent and quick service accordingly. Mark and Jason both are one the best agents who is really helpful and try to fulfil ur dream. Thank you.

Tabib Β· 14 December 2022

Agent replied

Thank you so much for the review it is greatly appreciated. Regards haart Romford sales

5/5

Google

I found Stephanie Parnell to be extremely helpful she went above and beyond to help me get this sale to go through I couldn't have asked for anyone better .

Michael Β· 14 December 2022

Agent replied

Thank you Michael for your kind words, glad we could assist you. Speak soon haart Romford sales.

1/5

Google

Very bad costumer services after they are taking your deposit and on top of this liers to saynd that they will do what u requested but...they won t ...at last this is what happened to me make sure the property is the way u wanted before moving.

Corina Β· 29 July 2019

Agent replied

Hi Corina, this is in fact our lettings department so we will pass on your comments to them.

5/5

Google

I’ve had the pleasure to be assisted by Yasmin in finding the perfect house for our family. Professional, dedicated and passionate - not enough words to describe her.

Roxana Β· 12 February 2023

Agent replied

Hi Roxana, Thank you for the 5* review and your kind words. It was a pleasure helping you find your new home. If you need anything in the future give me a call. Kind Regards, Yasmin Ettalini haart lettings Romford

5/5

Google

Haart Romford are reliable, trustworthy, excellent estate agents. Jason has helped us purchase our family dream home and has been very helpful and has always kept us well informed on the sale of the property as well- I would thoroughly recommend them!

Ishtyaq Β· 24 February 2021

Agent replied

Ishtyaq thank you for your feedback, we are pleased were happy with the service you received whilst buying your dream home. Many thanks haart Romford.

5/5

Google

Dealing with Jack he was very good and he helped me through a difficult situation.

Sampong Β· 23 January 2024

Agent replied Β· 21 June 2024

Hi Sam, Many thanks for your 5 star review on Jack. Haart Property Management

5/5

Google

Very helpful. Never ever before experienced such dedication and speed at resolving issues. Property manager Sophie N. is wonderful, always in keeps in touch, do not need to chase her for anything! Amazing service!!!! Totally recommend

Anastasia Β· 14 March 2022

Agent replied

Dear Anastasia, we can't thank you enough for you kind words and really appreciate you taking time out to share your experience with us. Take care and all the best from haart Romford

5/5

Google

Exceptional service! Keeley has provided invaluable guidence. Highly recommended!

Gaby Β· 22 May 2024

Agent replied Β· 21 June 2024

Dear Gaby, thank you for the lovely review. Haart Property Management

5/5

Google

I was served by Millie Foster. I received all the support I could get. Thank you for all the help

Fahad Β· 25 September 2023

Agent replied Β· 21 June 2024

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.

What do you need help with?
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