Trusted Agent profile · Romford · Essex

haart Romford reviews

★★★★★ Excellent

1,119 reviews across 2 platforms

153/159 South Street, Romford, Essex, RM1 1PL

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haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,119 reviews on two platforms, including 1,097 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,097

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Dear Keeley, thanks so much for your swift action in sending out the report requested for, to me. I am very regretful. Rhoda

Rhoda · 23 March 2024

Agent replied · 21 June 2024

Good morning, thank you for your five star review on Keeley. We are very pleased to hear you had a swift and professional experience. Thank you for your continued business. Regards haart Property Management

5/5

Google

Tilly Davis provided excellent service when I inquired about a flat. She was very helpful and answered all my questions promptly. Highly recommended.

Smile · 23 March 2024

Agent replied · 21 June 2024

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. haart Lettings Romford

5/5

Google

Yasmin from Haart assisted me with my house search. She was great and within the space of a few weeks we were about to find a place for me and my fiancé.

David · 26 August 2023

Agent replied · 21 June 2024

Thank you for your 5 star review and your kind words. We are happy Yasmin was able to assist you finding your new home. Kind Regards haart Lettings Romford

5/5

Google

From our initial house valuation to this point in our house-buying process we have been extremely impressed with the service we have received from our Estate Agent, Jason Ensom and all at Haart, Romford. They have been professional, efficient and are in regular communication - All essential when trying to ease the stress surrounding moving home.

Sarah · 9 March 2020

Agent replied

Dear Sarah Lee, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We can't wait to see you again, have a great day.

5/5

Google

I want to appreciate Tilly Davis for her help during my search, she has been so professional in her duties. Thank you so much

Nnadozie · 22 February 2024

Agent replied · 21 June 2024

Dear Nnadozie, thankyou for your 5 star review on Tilly. We appreciate your feedback. Haart Letting Romford.

5/5

Google

Very happy with the service I received when selling my house through Haart. All of the agents were good at keeping me updated throughout the process and responding quickly to any of my questions.

Rhiannon · 22 June 2023

Agent replied · 21 June 2024

Thank you Rhiannon for your five star review! Glad we could assist you whilst selling your home, speak soon. haart Romford sales.

5/5

Google

Keeley handled my inquiry with great knowledge, She is fantastic with great customer service and responded back with care by telephone and Emailed me when needed Kind Regards Jas

Jaspal · 25 October 2023

Agent replied · 21 June 2024

Good afternoon Jas. thank you so much for your five star review and kind words about Keeley. We are very pleased you got great customer service! Have a lovely evening from haart Property Management.

5/5

Google

Miss tilly is such a good and very helpful person. I wish her very bright future ahead.

Nadim · 25 June 2024

Agent replied · 24 August 2024

Thank you for your kind words and review! Glad we could help you and you were happy with the service. We wish you all the best. haart Romford Lettings

5/5

Google

Highly recommended.....extremely helpful if u r looking for a place in romford....tilly is amazing....totally professional and excellent experience

Danyal · 7 June 2024

Agent replied · 21 June 2024

Good morning Danyal, thank you for your kind review on Tilly. We are pleased to hear her service was efficient! Regards haart Lettings Romford

5/5

Google

I have been dealing with Scott Jones over a tenancy he was very quick in his responses and kept me fully up to date on what was happening perfect customer service.

Derek · 26 August 2023

Agent replied · 21 June 2024

Hello Derek, Thank you for the kind words. I am very pleased to hear you received such a thorough service. Kind regards haart

5/5

Google

CleanField ltd work closely with the Romford office and have a strong working relationship with Alex and his team. Lauren within the property management team is a dream to work alongside. Thank you

Robert · 17 August 2021

5/5

Google

Excellent Customer Service from Keeley Fisher in Romford. She went above and beyond to get my issue sorted as soon as possible. Thank you once again Keeley !

Vizitiu · 25 October 2023

Agent replied · 21 June 2024

Dear Vizitiu, thank you for the kind review of Keeley. Haart Property Management.

5/5

Facebook

Used haart to sell my flat from point of getting a valuation to completion day absolutely fantastic. Lee who came and valued and did viewings great guy! Annette and Stephanie service from then absolutely brilliant constant phone calls and emails to let me know what was going on. Could not of asked for better service! Thank you

Ricky · 30 November 2018

Agent replied · 23 April 2026

Thank you Ricky, we wish you all the best in your new home. haart Romford

5/5

Google

Millie from the lettings team is always helpful and answers my queries promptly. I am happy with the service I have received from Millie.

Sam · 23 January 2024

Agent replied · 21 June 2024

Hi Sam, Thank you so much for the review and for the continued business as always! All the best haart Property Management

5/5

Google

I spoke with Tilly and I thought the conversation with her was extraordinary and deserves the best appreciation

Ana · 22 May 2024

Agent replied · 21 June 2024

Dear Ana, thank you for the kind review for Tilly. Haart Lettings Romford.

5/5

Google

Mark from Haart was very helpful and conscientious with our Sale. He kept in regular contact to make sure everything was running smoothly. The pictures and video of our house were excellent.

Nicola · 22 June 2023

Agent replied · 21 June 2024

Thank you Nicola for your kind words and five star review, speak soon. haart Romford sales.

5/5

Google

I spoke with Tilly this morning, she was so professional and helpful :) ! Thank you!!

Melisa · 7 June 2024

Agent replied · 21 June 2024

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. haart Lettings Romford

5/5

Google

Keeley helped us with our new tenancy agreement. Thank you so much for your help Keeley

Ousseynou · 7 June 2024

Agent replied · 21 June 2024

Good morning Kebe, thank you for your five star review for Keeley. We are very pleased to hear that your new tenancy went smoothly. Regards haart Property Management Team.

5/5

Google

Good service from the whole team. Following our initial valuation meeting with Mark, the house was on the market within three days and we had five offers within two weeks leading to the eventual sale. Thanks also to Stephanie who provided regular friendly and helpful updates throughout the sale process.

Dave · 30 January 2021

Agent replied

Dear Dave, thank you for your kind words and five star review, glad we could help you with your sale. Hope you are well. Kind regards Haart Romford

5/5

Google

Service was really good Niamh Donovan helped me lot straight I got call from her and she replied everything very quickly

Jamal · 22 February 2024

Agent replied · 21 June 2024

Dear Jamal, thank you for the positive review and happy everything went smoothly. Romford Haart Lettings.

5/5

Google

Millie Fisher Thank you for the professional and detailed report you sent me after completing my house inspection recently. Thank you.

Sola · 22 February 2024

Agent replied · 21 June 2024

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. haart Romford Property Management

5/5

Google

Tilly Davis at Haart Romford lettings has been lovely and helpful with the process of finding a new property move to.

Aderonke · 22 February 2024

Agent replied · 21 June 2024

Dear Aderonke, Thank you for the feedback it's greatly appreciated. Regards haart Romford lettings

4/5

Google

Jason is very polite and helpful

Coral · 24 August 2019

Agent replied

We appreciate your positive review about your recent experience with us! Hello Coral Vallance, thank you; we appreciate your feedback!

5/5

Google

I would just like to recognise Millie Fisher - Great service, very helpful, clear and quick communication to over come any problems also went above and beyond for us. Thank you

Jamie · 22 June 2023

Agent replied · 21 June 2024

Thank you Jamie for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - haart Romford Property Management

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.

What do you need help with?
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