5/5
GoogleExcellent service. Mark Grogan took the time to fully expalin the process.
Agent replied · 8 December 2024
Thank you for your lovely words, happy to help!
Trusted Agent profile · Romford · Essex
haart Romford reviews
★★★★★
1,119 reviews across 2 platforms
153/159 South Street, Romford, Essex, RM1 1PL
Part of haart, see every office.
haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,119 reviews on two platforms, including 1,097 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service. Also, the sales people here are just much nicer than your standard run of the mill sales person. Weren't pushy at all, explained everything well and got the maximum possible for our property. Special credit to Jason, who was polite and easy to deal with throughout the process.
Agent replied
Thank you Syed for our five star review! Speak soon, haart Romford sales.
5/5
GoogleLauren Green manages my property in Romford and so this review is primarily for her as she is just amazing! She replies no matter what the query almost immediately and is so professional. I would highly recommend using Haart to let your property, every dealing with them has been excellent!
Agent replied
Hi Riva, Thank you for taking the time to leave your review! We are very glad to hear that Lauren Green gave you a 5 star service. Thank you for choosing haart and we will be happy to help any of your friends and family that you recommend to use our services. haart Lettings, Romford
5/5
GoogleHi all , my property manager is millie fisher. She is really nice and easy to approach…..If any questions or problems in tenancy, she is always willing to help….
Agent replied · 21 June 2024
Hi Benedicta, Thank you for your kind review on Millie. Haart property Management
5/5
GoogleVery professional service. Keeley handled everything in a timing manner and was hands-on with the whole process. She really went above and beyond.
Agent replied · 21 June 2024
Good afternoon Korinne. Thank you for the lovely review on Keeley. We are delighted to hear she went above and beyond for you. Regards haart Property Management
5/5
GoogleI had a call with Tilly regarding lettings. She is professional and friendly. She helped me with registration process. Nice customer service.Thank you
Agent replied · 21 June 2024
Good morning Kalpana. Thank you for leaving the five star review and kind words for Tilly. We are pleased the process went smoothly. Regards Haart Property Management.
5/5
GoogleMillie was very helpful when I contacted with regard the return of my deposit . She kept me updated and was very professional and helpful.
5/5
GoogleI had the absolute pleasure of working with Keeley to extend my tenancy. She was professional, organised and everything went smoothly.
Agent replied · 24 October 2024
Good afternoon Sinead, thank you for your five star review for Keeley. We are pleased to hear that everything went smoothly with your new tenancy agreement. Regards haart Property Management
5/5
GoogleWe had a good experience working with Scott Jones at Haart lettings, Romford. They expertly handled our lease renewal and promptly fixed a document issue making the process stress-free. We highly recommend their services.
Agent replied · 21 June 2024
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
5/5
GoogleI just want to thank grace so so much for all her help grace has been absolutely amazing so professional and she goes far and beyond to help I couldn’t recommend her enough she is such an amazing lady thank you for all your help!!!!!
Agent replied
Thank you so much for your lovely review, it was a pleasure helping you. We wish you all the best. Regards haart Romford lettings.
1/5
GoogleUnprofessional company. They do not respond to phone calls or emails. I am disgusted at their lack of concern or priority for their clients. Having sellers not knowing what is happening with offers or responding to any form of communication is rude, arrogant and unacceptable. I will ensure none of my friends or family ever use your company again.
Agent replied
Dear Bethan We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to annette.thompson@haart.co.uk. We hope to hear from you soon so we can resolve your issue as quickly as possible. Branch Manager, haart Romford estate agents .
5/5
GoogleI found Alex from Haart to be a true professional when dealing with the letting of a property, he was punctual he explained every detail of the letting process, was quick to respond to emails and immediately found a tenant. The team at Haart have been excellent in every aspect of dealing with this property.
Agent replied
Dear Patricia, Thank you for the kind words and the feedback, it is greatly appreciated. If you need anything else please do let us know. Regards Alex @ haart lettings Romford
4/5
GoogleWe had a visit from haart agent Millie to see how the house looks and took some pictures. Overall, the experience was good and no issues related.
Agent replied · 21 June 2024
Dear Maria, than you for leaving the review for Mille. Haart Property Management.
5/5
GoogleNicolas has really been helpful in help me get a property. Never tired of my questions.
Agent replied · 9 November 2024
Thank you very much for your kind feedback. Romford haart
5/5
GoogleI was shown around the property by Kobe who was very professional and informative, thanks!
Agent replied · 24 October 2024
Thanks for kind words your more than welcome was pleasure meet you to.
5/5
GoogleDaniella was a pleasure to deal with . Very helpful and friendly.
Agent replied
Dear Annette Bacon, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Romford estate agents
5/5
GoogleWe had a great experience using Haart, Romford. They were quick and professional throughout the process from the valuation and listing to the process of exchanging and completion. Annette, Stephanie and Mark have been very supportive and we felt like we were in safe hands.
Agent replied
Dear Sahara, Thank you for your five star review and kinds words. Speak soon, haart Romfors sales.
5/5
GoogleAn extremely professional and efficient service provided by Millie Fisher at the Romford branch. Thank you for your help and expertise. Caroline
Agent replied · 21 June 2024
Thank you Caroline for your kind words and five star review! Glad Millie could help you with your tenancy. We wish you all the best. - haart Romford Property Management.
5/5
GoogleI have spoken to a lovely lady called Millie, who was absolutely helpful in helping me filled out the the tenancy agreement.
Agent replied · 21 June 2024
Thank you Lamin for your kind words and five star review! We are glad Millie could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
5/5
Googledenzel was amazing - really tried hard to get my offer accepted and worked around the clock to respond to my questions! Thank you a mill.
Agent replied · 21 June 2024
Thank you Famida, for your kind words and review! Glad we could help you and you were happy with the service. Haart Romford.
5/5
GoogleI had the pleasure of dealing with a young man from haart Romford called Alex. Not only was he polite and very helpful he was full of information and made me feel very comfortable. He was a credit to the company and I would be more than happy to buy a property from him. Best regards Richard Goldstein
Agent replied
Dear Richard Goldstein, Thank you for leaving such great and detailed feedback about your experience with haart Romford. We hope to be of service to you again in the future. Best wishes, haart Romford
5/5
GoogleHaart has managed my property for the last 5 years. I’m very happy with Scott Jones who is my property manager. He’s been always very helpful and professional.
Agent replied · 21 June 2024
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
5/5
GoogleHaart have just sold our flat in a difficult market so thank you very much. I thought selling would be the hard thing but I was in a long chain which was a bit of a nightmare at times but Stephanie, Annette and the whole team were great in helping push the sale through and we moved yesterday.
Agent replied
Dear Paula Stanford, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Romford estate agents
5/5
GoogleI have been with Haart for just over a year and I can not fault their service at all. Our direct contact, Sophie Nash, has been nothing less than excellent. Acting quickly and professionally no matter what the issue. I would fully recommend them to any one.
Agent replied
Dear Miss Clark, thank you for taking the time to share your experience with us. We are really pleased to hear you are happy with the service. haart Romford Lettings.
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Questions about haart Romford
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
