Trusted Agent profile · Romford · Essex

haart Romford reviews

★★★★★ Excellent

1,119 reviews across 2 platforms

153/159 South Street, Romford, Essex, RM1 1PL

Part of haart, see every office.

haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,119 reviews on two platforms, including 1,097 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,097

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Keeley, from Romford Haart. I don’t know what to say other than 100% excellent service. A renewal of a lease, at a very difficult time for me. Keeley, was amazing, compassionate and so helpful. Would I recommend…..absolutely

Neil · 25 October 2023

Agent replied · 21 June 2024

Dear Neil, so happy to hear Keeley provided you with good service. Haart Property Management.

5/5

Google

We had Stephanie at haart, her service was excellent, she kept us informed every step of the way and was very supportive. We recommend haart and Stephanie when looking to sell your house.

Lisa · 23 January 2024

Agent replied · 21 June 2024

Good Morning Lisa, Thank you soo much for your kind words for Stephanie and wish you luck for the future from Everyone at haart Romford

5/5

Google

nicolas was incredibly helpful with our viewing process would highly recommend :)

Harleen · 16 January 2025

Agent replied · 23 January 2025

Dear Harleen, Thank you for the kind review for Nicolas. Regards haart Romford lettings.

5/5

Google

Fantastic customer service from Keeley in the Property Manager department. From our initial conversation she has and still continues to provide regular updates without the need for me to chase.

Rakesh · 23 March 2024

Agent replied · 21 June 2024

Good morning Rakesh, thank you so much for the kind review for Keeley. We are very pleased to hear that the issue you had was dealt with efficiently and promptly! Regards haart Property Management

5/5

Google

Have used both the Sales and Letting team in Romford Haart. I found Alex and Marc to be professional and friendly on all contacts. Would not hesitate to use their services in the future. Most grateful for all your advice.

Kat · 27 July 2023

Agent replied · 21 June 2024

Dear Kat, Thanks so much for the review it's greatly appreciated and if you need anything in the future please do let us know. Regards haart Romford Lettings

5/5

Google

It was a pleasure speaking with Nicolas. He was very kind and helpful for my property search. Would recommend him for anyone!

Tanishka · 10 August 2024

Agent replied · 24 August 2024

Dear Tanishka, Thanks so much for the star rating Regards haart Romford lettings

5/5

Google

Great service from Jason. He has shown me a few houses and has always kept in contact with me and calls me about properties before they hit the market. If you are looking to buy a property in Romford call Jason!

Andrew · 22 June 2023

Agent replied · 21 June 2024

Hi Andrew, thank you for your five star review! Speak soon, haart Romford sales.

5/5

Google

I would highly recommend Romford Haart team especially Vishal, Annette and Stephanie for their excellent service..

Bhavya · 29 July 2019

Agent replied

Dear Bhavya Bodige, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford

5/5

Google

I spoke with Nic, he was so professional, ready to listen and also he spoke gently and kind.

Alli · 10 October 2024

Agent replied · 9 November 2024

Good afternoon Alli, thank you for taking the time to leave the five star review for Nicolas, he will be delighted to read how you felt about the service he provided. Regards haart lettings less ▲

5/5

Google

Had a wonderful experience speaking with Nic. He was very polite and courteous. And explained things in details. Please keep it up.

Maryprisca · 3 August 2024

Agent replied · 24 August 2024

Dear Maryprisca, Thank you so much for the review. Regards haart Romford lettings

5/5

Google

I had the pleasure of speaking with Nicolas. He was very friendly, professional and helpful with all the questions I had.

Ben · 17 August 2024

Agent replied · 24 August 2024

Thank you very much for your kind feedback, we appreciate it. Romford haart Lettings

5/5

Google

I would like to say a big thank you for such a great service. Keeley has made the whole process very smooth and effortless, always keeping me updated with progress. Excellent service, thank you!

Sladana · 24 November 2023

Agent replied · 21 June 2024

Good morning Sladana. We are very pleased to hear that Keeley has delivered a great service for you. Thank you for your continued business. Regards haart Property Management Romford

5/5

Google

Lauren Green manages my property in Romford and so this review is primarily for her as she is just amazing! She replies no matter what the query almost immediately and is so professional. I would highly recommend using Haart to let your property, every dealing with them has been excellent!

Riva · 22 June 2022

Agent replied · 21 June 2024

Hi Riva, Thank you for taking the time to leave your review! We are very glad to hear that Lauren Green gave you a 5 star service. Thank you for choosing haart and we will be happy to help any of your friends and family that you recommend to use our services. haart Lettings, Romford

5/5

Google

Stephanie and the broader Haart team have been brilliant from start to finish. She kept the sale moving, unblocking problems and ensuring the sale stayed on track all in a very professional and organised way.

Grant · 25 October 2023

Agent replied · 21 June 2024

Thank you Grant, for your five star review and kind words. haart Romford sales.

5/5

Google

Millie from the property management team is always helpful and answers my queries promptly. I am happy with the service I have received from Millie.

Naiomi · 22 May 2024

Agent replied · 21 June 2024

Thank you Naiomi for your kind words and five star review! We are glad Millie could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

5/5

Google

Tilly Davis, Haart Letting Romford She is simply a professional with exemplary properties management skill.She made me believe in doing business with heart Estate and lettings Thumbs up Tilly

Damilare · 22 February 2024

Agent replied · 21 June 2024

Hi Damilare, I'm glad you had a good experience and thank you for the review about Tilly. Romford Haart Lettings.

5/5

Google

10/10 for Mark and his staff. they were friendly, professional and lead me through selling my home with no hassles at all. highly recommended for all.

Marie · 22 April 2024

Agent replied · 21 June 2024

Good Morning Marie, Thank you for the review and kinds words for Mark. it has been a pleasure to deal with you and your family. next step lets find you, your new home. Regards haarts Romford.

5/5

Google

Very friendly service Mark gave really good advice kept us well informed throughout and was always easy to contact. The marketing was well handled (and spot on with valuation) I’m very happy we chose to go with Haart. Thanks.

John · 22 June 2023

Agent replied · 21 June 2024

Dear John thank you for such a kind review. haart Romford.

5/5

Google

I have used Haart in Romford to sell my property. It has been a great experience their have been times when things got stressfull but they were always there to help, they have always followed up any issues that I had. Would defiantly recommend them, I would just like to say a big thank you to all the team great work thanks.

Ellen · 29 July 2019

Agent replied

Dear Ellen Hind, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Romford estate agents

5/5

Google

Thank you Fariha and the whole team. You guys are so good at what you do and l am happy with your services. Prompt, efficient and polite.

Bidemi · 12 February 2023

5/5

Google

Amazing experience with Haart, a great bunch a nd looking forward to moving into our new home. Thank you for looking after us Emily.

Zuber · 22 May 2024

Agent replied · 21 June 2024

Dear Zuber, thank you again for the review. Good luck in your new home! Haart Lettings Romford.

5/5

Google

Always helpful, keeley has been an excellent property manager. If I ask for a second quote, she's always happy to oblige. Would highly recommend.

David · 22 May 2024

Agent replied · 21 June 2024

Good morning David, thank you for your five star review on Keeley. We are very pleased to hear that Keeley's service was efficient and nothing was too much trouble! Regards haart Property Management

5/5

Google

Received a first class service from Keeley Fisher, she was extremely helpful and dealt with all our queries brilliantly!

Terry · 17 August 2024

Agent replied · 24 August 2024

Hi Terry, Many thanks for your kind review on Keeley. If you require any further assistance, please do not hesitate to contact us. Haart Property Management.

5/5

Google

Very friendly and committed team. Been house hunting for over a year and the estate agents at Haart have been very patient and understanding and I would probably still be looking if it wasn't for Hayley. Thank you!!! Also they're not sleezy sales people like the other 101 estate agents I've met over the last 18 months which is a bonus.

G · 29 July 2019

Agent replied

Dear G S, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.Thank you again for your star rating! Regards haart Romford

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.

What do you need help with?
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