Trusted Agent profile · Romford · Essex

haart Romford reviews

★★★★★ Excellent

1,119 reviews across 2 platforms

153/159 South Street, Romford, Essex, RM1 1PL

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haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,119 reviews on two platforms, including 1,097 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,097

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of interacting with Scott Jones Property Manager - Haart to address an issue, and I must say, their professionalism and efficiency were truly commendable. The matter was resolved seamlessly, and I am pleased with the outcome.

Shiva · 23 January 2024

Agent replied · 21 June 2024

Hi Shiva, Thank you so much for the review and for the continued business as always! All the best haart Property Management

5/5

Google

Haart provided a brilliant service from start to finish. The team was extremely helpful and kept us in the loop throughout the process of selling our property. The support we received, particularly towards the end of completion, was invaluable. A special thanks also to Stephanie Parnell, for her professionalism and supporting us every step of the way.

Gary · 15 October 2022

Agent replied

Thank you Gary for the five star review! Glad we could assist you whist selling your home. Speak soon, haart Romford sales.

5/5

Google

Keeley Fisher, our property manager was really helpful with solving our issue with heating. She was great with keeping in touch with the landlord and us as well as the contractors so we would have our problem solved. Thank you! Great job!

Mihaela · 24 December 2023

Agent replied · 21 June 2024

Good Afternoon Mihaela. Thank you so much for the five star review for Keeley! All the best haart Property Management Romford

5/5

Google

It was lovely meeting with Nicolas, the way he carefully explained everything was fantastic. He helped me in my enquiry with very soft skill which is why I really admired him.

Asad · 25 July 2024

Agent replied · 24 August 2024

Thank you for your feedback, its is very much appreciated. Haart Romford Lettings

5/5

Google

Nicholas really helped me with the sorting and the finding of our new house. A lot of attention was given to us to confirm we found the proper property. Highly recommended!

Ronny · 25 July 2024

Agent replied · 24 August 2024

Hi Ronny, thank you so much for the lovely review for Nicholas. Regards Haart Lettings.

5/5

Google

All assurances made were realised, enabling us to complete our dream move. Mark definitely knows his stuff. Very impressed with the whole team. Haart succeeded where others failed. Highly recommended.

George · 10 August 2024

Agent replied · 24 August 2024

Thank you for your kind words, so glad you were happy with our service. Wishing you all the happiness in your new home. haart sales team

5/5

Google

Haart Romford is fantastic , really hard working .Special mention to Mark, Jason and Annette .What a fab team.

Julie · 20 February 2021

Agent replied

Julie thank you for your feedback, we are pleased were happy with the service you received! Many thanks haart Romford estate agents.

5/5

Google

My very positive experience with Tilly Davis.She is very professional ,polite and helpful, answering or emails immediately.I appreciate all the help I’ve had for her.I wouldn’t hesitate to recommend her to others Haart clients.

Ina · 22 May 2024

Agent replied · 21 June 2024

Thank you for your kind words and five star review! We are glad Tilly could help you and you were happy with the service. We wish you all the best. - haart Romford Lettings

5/5

Google

Very lovely and helpful young gentleman, he understood my situation and I appreciate his honesty and helpful manners. We need more people like him! Nicolas thank you for your help

Magda · 25 July 2024

Agent replied · 24 August 2024

Thank you for your feedback, its is very much appreciated. Haart Romford Lettings

5/5

Google

"Emily from the Haart Romford branch was fantastic! She made the process of letting our property smooth and stress-free. Her professionalism, attention to detail, and excellent communication skills really stood out. Highly recommend her services!"

Humayun · 22 April 2024

Agent replied · 21 June 2024

Thank you Humayun for your kind words and five star review! We are glad Emily could help you and you were happy with the service. We wish you all the best. - Haart Romford Lettings

5/5

Google

A stressful buying process made easier with the help of Annette and her team- would definitely recommend and use their Romford branch again.

Sohail · 29 July 2019

Agent replied

Dear Sohail Iqbal, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Romford estate agents

5/5

Google

I am really pleased with the service with Haart lettings, in particular with Yasmin! From beginning all the way to the end! She has helped every step of the way in a very friendly and professional manner! Fantastic communication, always called me back to answer any questions I had! Highly recommend Haart!

Shanice · 12 February 2023

Agent replied

Dear Shanice, Thank you for your 5* review and your kind words. We wish you all the best in your new property. Kind Regards haart Romford Lettings

5/5

Google

Millie was absolutely brilliant!

Theo · 12 February 2023

Agent replied

Dear Theo, thank you for the 5 star review for Millie. haart Property Management Romford.

5/5

Google

Amazing support from a particular individual called Tilly Davis for helping me in finding the new property. I would like to give her 5-star rating for the way she deals with her customers.

Shekhar · 22 May 2024

Agent replied · 21 June 2024

Good afternoon, thank you for taking the time to leave a five star review for Tilly. We are delighted to hear she delivered a great service for you. Regards haart lettings

5/5

Google

Nicolas provided an exceptional service, helping me understand my options and steps on how to proceed with renting. Looking forward to continue working with Haart.

Oksana · 3 October 2024

Agent replied · 24 October 2024

Good afternoon Oksana, thank you for taking the time to leave the five star review for Nicolas, he will be delighted to read how you felt about the service he provided. Regards haart lettings

5/5

Google

Millie Fisher who has helped me manage my property is highly professional. Very efficient. I am berth grateful for all her support. Maria

Maria · 2 November 2024

Agent replied · 9 November 2024

Good Afternoon, Many thanks for you kind review on Millie's service. Haart Property Management.

5/5

Google

Professional, polite and helpful. Thank you Alex and Chelsea.

Jade · 17 June 2022

Agent replied

Thank you Jade for your five star review! haart Romford sales.

5/5

Google

Millie Fisher has dealt with my tenancy renewal in an efficient manner and has responded quickly to my emails and phone calls. I am very happy with the service I have received.

Lee · 22 May 2024

Agent replied · 21 June 2024

Good morning Lee, thank you for your five star review for Millie! We are very pleased to hear that your renewal was handled efficiently. Regards Haart Property Management.

5/5

Google

Tilly called this morning, 1st of June 2024 and she was amazing to talk to. All enqiires from her was well communcated. Good communication skill from her. Keep it up girl.

Olanrewaju · 7 June 2024

Agent replied · 21 June 2024

Good morning Olanrewaju. Thank you for leaving the five star review and kind words for Tilly. We are pleased the process went smoothly. Regards haart Romford Lettings.

5/5

Google

As a customer I can say your experience will vary depending on who your property manager is and how good they are at their job. So I have to shout out Keeley Fisher who's doing an excellent job currently.

Oj · 24 December 2023

Agent replied · 21 June 2024

Hi Oj, Thank you so much for the review and for the continued business as always! All the best haart Property Management

5/5

Google

Great experience with Steph at Haart, after the offer and acceptance stage, Steph helped me through to completion, Extremely responsive on the phone and emails and also very detailed in all the information I received, all round a great help!

Liam · 24 November 2023

Agent replied · 21 June 2024

Thank you so much for the 5 star review. All the best. Kind regards haart Romford

5/5

Google

Keeley Fisher, our property manager, was incredibly helpful and supportive throughout the process of signing the Tenancy/Extension Agreement. Her expertise, professionalism, and responsiveness made the experience smooth and stress-free. We are thoroughly grateful for her dedication to our best interest.

Miruna · 24 November 2023

Agent replied · 21 June 2024

Hi Miruna, Thank you so much for the review and for the continued business as always! All the best haart Property Management

5/5

Google

Excellent service from Farrah. She was easy to deal with and returned all of my calls/emails. I would highly recommend Farrah.

Cengiz · 29 July 2019

Agent replied

Hi Cengiz Gray, we are very happy to have provided you with such a positive experience!

5/5

Google

Quite professional. Would definitely recommend Emily.

Vipin · 15 September 2022

Agent replied

Thank you Vipin for your 5 star review! haart Romford Lettings.

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Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.

What do you need help with?

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