Trusted Agent profile · Romford · Essex
★★★★★
1,119 reviews across 2 platforms
153/159 South Street, Romford, Essex, RM1 1PL
Part of haart, see every office.
haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,119 reviews on two platforms, including 1,097 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleI had the pleasure of working with Mr Nicolas Chramiec to rent a flat, and it was a good experience. From the beginning he has been very professional and genuinley committed to helping me find a flat
Thank you very much for your kind feedback, we appreciate it. Romford haart Lettings
4/5
GoogleI talked to Nicolas Chramiec from Romford branch he was quick to check for suitable properties along with prompt response in regards to my queries. Highly recommended
Dear Fahad, Thank you for the kind review for Nicolas. Regards haart Romford lettings.
5/5
GoogleStephanie worked extremely hard to get my sale completed. My buyers were hard, hard work but she never gave up and got the job done. She was professional, knowledgeable and very understanding.
Hi Marie, Thank you for the lovely review for Stephanie. Haart Romford
5/5
GoogleI appreciate mister Nicolas the way he is treating me guide me very honestly and politely he is very gentle man 👨 thank you for having stuff like this amazing experience ❤️ …
Dear Ali, Thank you for your kind comments and feedback, we appreciate it. Kind Regards, haart Romford Lettings
5/5
Google“haart” made the process of finding a flat so easy. My agent, (Mr. Nicolas Chramiec ) was very patient in understanding my needs and found me the perfect match. They were also very responsive throughout the application process."
Thank you for your feedback, its is very much appreciated. Haart Romford Lettings
5/5
GoogleSo far, so good. Since we first met I have found Romford assistant branch manager, Mark Grogan to be friendly, honest and helpful. Thus far he has guided me through the process with care, and giving me the sort of advice that was lacking from others.
Dear Chris Thank you for your feedback which is great to hear and look forward to continuing to help your through the process. The Sales team at haart Romford
5/5
GoogleThis week the tenant called me to say that there was a plumbing issue at the property. I contacted Haarts in Romford,and Hariha dealt with the issue. She was on the case immediately and organised for a plumber to visit the property the same day. The whole problem was fixed within a couple of hours of reporting it! Great service.
Dear Margaret, thank you for the review. Happy to hear Fariha was able to sort the issue. haart Property Management Romford.
5/5
GoogleStephanie, Annette and Mark from the Romford office were nothing short of amazing throughout the whole process of buying and selling. What began as a dream start, both finding a buyer with first viewing and being the first to view our new home, stalled and threatened to completely fall through. Haart really came through, chasing the chain and persisting when completion seemed impossible. We can’t thank them enough.
Dear Sarah, thank you for the five star review! Are we glad you are happy with the serviced you received whilst selling and purchasing through us, we wish you all the best. Thanks haart Romford sales
5/5
GoogleThe team at Haart have been great at getting my property listen and Alex, Denzel, Krupa and Mark have all been great, efficient and really thorough in all parts of the process.
Morning Matt, Thank you for the lovely review. Any questions we are here to help. Haart Romford
5/5
GoogleMy experience with Haart romford has been fantastic due to Tilly, extremely professional and regular updates were always provided promptly. If all honest I truly appreciate all the hard work and dedication Tilly has provided in finding me a home.
Good morning Jerome, thank you so much for the lovely review for Tilly. Your kind words are very appreciated and your continued business. Regards haart Lettings Romford
5/5
GoogleI am really pleased with the service rendered to me by one of your staff named Nicolas. He explained everything in details regarding my enquiries and he was very polite. Keep it up!
Good afternoon Lorine, thank you for taking the time to leave the five star review for Nicolas, he will be delighted to read how you felt about the service he provided. Regards haart lettings less ▲
5/5
GoogleThe service was really quick and satisfactory. Jack was really helpful in this regard
Dear Sehrish, Great to hear of the experience you had with Jack, he will be delighted reading your review. Thank you, Romford Property Management.
5/5
GoogleReally impressed with Chelsea from Haarts in Romford, she is very knowledgeable of the local property market and has helped me through my journey in finding property. Punctual at property viewings and so far a reliable service who keep me informed at all times when it comes to searching for the right size property. So far so good and would highly recommend there service.
Thank you Aftab for our five star review and kind words, have a great day. haart Romford sales.
5/5
GoogleEveryone at Haart was helpful, efficient and and very professional. Special thanks to Daniella for all her hard work. Would thoroughly recommend anyone to sell their house using this team!
Ruth Cross, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleExcellent service, the staff Mark, Annette and Stephanie at Romford are so helpful and friendly, they helped every step of the way. I’m very pleased with the service I got, I can highly recommend them. Brilliant
Thank you Tara am so pleased you were happy with the service, as it was a Joy to help you get moved Wish you all the best
5/5
GoogleHighly recommend Scott Jones for his management.
Thank you Barnie for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - haart Romford Property Management
5/5
GoogleMark and his team have been incredible. He has gone above and beyond our expectations and has kept us in the loop during the entire process. Thank you so much Mark.
Hi Lauren Barratt, we are very happy to have provided you with such a positive experience!
5/5
GoogleI wanted to express my gratitude for Keeley Fisher assistance with the kitchen sink leak issue. Her professionalism and responsiveness were invaluable, and her support made the process much easier for us. We truly appreciate her dedication to ensuring our needs were met
Good morning, thank you so much for your kind review for Keeley. We are very pleased to hear that Keeley handled your maintenance with speed and professionalism! Please feel free to reach out to us if you need anything in the future. Regards haart Property Management Team Romford
5/5
GoogleJack was very helpful with my enquiry and was very professional .
Hi Ian, Thank you for the 5* Review, I'm glad you are happy with the service provided. If you need anything, please don't hesitate to contact us. Kind Regards, Romford Property Management
5/5
GoogleI am really impressed with Jason from Haarts in Romford. He was lovely and explained everything very well. He provides reliable service and keeps me informed at all times when it comes to searching for a property that matches my criteria. I would honestly recommend Haart, Jason, and the team if you are looking to buy your property.
Thank you for your kind words and we wish you all the best from all the Sales team at haart Romford
5/5
GoogleI had an awesome experience with Emily, Haart Estate and Lettings Agents is highly recommended.
Dear Adedeji, thank you for your 5 star review! Haart Romford Lettings
5/5
GoogleVisited the Romford office today and had the pleasure of meeting an extremely helpful member of your staff called Emily. Solved my query efficiently.Stephen Webster
Dear Stephen, thank you again for the review! Haart Lettings Romford.
5/5
GoogleSophie has been incredibly diligent so far, we're very excited to have her as our new property manager
Thank you for taking the time to share your experience with us. We are really pleased to hear you are happy with the service Sophie has provided! Kind Regards, haart Lettings Romford
5/5
GoogleI'm incredibly pleased with the service I received from Alexander Mackenzie at Haart estate agent. He helped us to find our first home. Although the process isn't complete, I'm confident they will help us to a smooth completion.
Dear Llyod, thank you for leaving the review. Glad to hear Alex has delivered good customer service. Haart Sales Romford.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
Yes. haart won Platinum in The Trusted Agent 2026 awards.
