haart Romford reviews

★★★★★ 5/5

Google

Fahira Chourdery was very helpful and knowledgeable. She was keen to details, and communication skills were spot on. Well done.

Leonie · 13 January 2023

★★★★★ 5/5

Google

Selling our property was fast and painless. Everything was explained and we were kept up-to-date throughout. I would definitely recommend. Big thanks to Mark, Alex and Jason.

Sean · 14 March 2022

★★★★★ 5/5

Google

Haart managed the sale of my friends property. They were very helpful and understanding of the need to get probate before the sale. Within a week a buyer was found. They were on top of the sale all the way through and let me know any delays on my side without delay. He said it was a please to work with Haart team in Romford. I would highly recommend them for property transactions.

Peter · 17 June 2022

★★★★★ 5/5

Google

Mark was so helpful and friendly. Made the sale of our property very easy. Thank you to Mark and all of the Haart Romford team.

Emily · 17 June 2022

★★★★★ 5/5

Google

Great swift service from Keeley Fisher who dealt with my maintenance issue within days of sending the request online. All done within a week from calling me to say the report has been picked up to having the engineer round to fix issue to calling back to make sure everything was ok. Many thanks.

Manish · 23 January 2024

★★★★★ 5/5

Google

Nabil contacted me today and helped me register to find the best option for renting.He was very friendly and helpful.He was very transparent about the visiting times of the properties.I recommend his service

Stefansielena1 · 17 January 2025

★★★★★ 5/5

Google

Haart Romford team are true professionals and great people in general. Right from viewings organised in timely, quickly and professionally with the after sales team dealing with the admin part. I think, the sales is the easier part the post admin is what takes a long time This is exactly where their client service shines through. Their experienced staff helped us in timely manner. Even during the Covid times when my sale was delayed, the team kept me in the loop regularly as to where the bottlenecks were. The personal touch they provided during this service was hugely appreciated. Thank you Haart Romford Team.

Shann · 9 April 2021

★★★★★ 5/5

Google

Thoroughly impressed with this branch of Haart, Jason was with us every step of the way taking alot of our stresses on his shoulders! cannot recommend highly enough. Thanks Jason!PositiveResponsiveness, Professionalism

Josh · 22 June 2021

★★★★★ 4/5

Google

Tilly and emily have been very helpful throughout, answered all my questions very happy with the service Even though I choose a property that’s not with haart at the moment, as move in dates did not suit me, in future would love to contact them for it.

Ritu · 31 May 2024

★★★★★ 5/5

Google

My boiler broke down out of hours and I reported it online. Sophie called me the next morning to let me know that they’d received my report and they’ll be sorting out a contractor to come same day which was much appreciated. The contractor was able to fix the boiler and the next day Sophie called to make sure everything had been sorted and that I was happy. The service was thorough and professional.

Princess · 14 March 2022

★★★★★ 5/5

Google

Going to two(2) years now, been dealing with Keeley over the phone and i can say she is a professional and by chance when you meet her in person at their Romford office, she is very lovely and always ready to help/solve any issue to your satisfaction.

Tobi · 22 May 2024

★★★★★ 5/5

Google

I recently met Emily from haart as part of my property searching and I couldn’t be more pleased with the experience. She is incredibly responsive, promptly answered to our queries. Her dedication to customer satisfaction forced me to write this review. She is highly professional and transparent.

Saritha · 22 May 2024

★★★★★ 5/5

Google

Given that we are complete rookies to the home buying process, Alex has been really helpful and it's made things easy. Communication has been really good, would definitely recommend!

Teeohsee · 14 September 2021

★★★★★ 5/5

Google

We have let our flat through haart estates in Romford, Essex for the last five years. I am giving a five star review as I cannot fault the service given to us by the Romford Office, one particular person I feel I need to mention is the lettings Manager, Mr Alex Edwardes (not forgetting Jake). It really has been a blessing to have the guidance and support of Mr Edwardes especially in the last year. During our time with haart, Mr Edwardes has always been responsive, supportive, yet very professional in his manner. He would always help wherever he can. A very decent human being. It really gives you peace of mind when you know that this quality of support is available. I have not selected good value as I have no comparison and cannot rate this. Having said this I suppose 'quality comes with a price'. It really has been a pleasure to write this review. Thank you haart, thank you Mr Edwardes.

Manel · 30 January 2021

★★★★★ 5/5

Google

I have rented my flat through Haart in Romford for 8 years and have been very pleased with the service from both Alex the Branch Manager and Keely Fisher my assigned Property Manager. They are responsive to any problem that might occur, what more can you ask? I stay with them because it makes sense to do so.

Barry · 25 September 2023

★★★★★ 5/5

Google

Chelsea was excellent, very helpful and professional. Made a viewing happen with in hours. Very warm and made us feel comfortable.

Kesavan · 15 October 2022

★★★★★ 5/5

Google

We appointed Haart Estate Agents Romford to sell our maisonette back in the summer of 2019. From the moment we met Mark, we knew he’d be the best person to sell our property. Not only because of his knowledge and experience, but because he was approachable. It wasn’t long until we were under offer, and Annette took it from there... answering questions, chasing when necessary and always being super helpful. We would recommend Haart, and if we decide to sell again in the future, Mark would be the first person we’d call.

Liz · 22 January 2021

★★★★★ 5/5

Google

Registered my details with Jason as we currently looking to move. He gave us some great advice about the local area and also referred us to speak to his mortgage advisor Vishal to assist with our mortgage. During the pandemic we were really nervous about going out to view properties, but Jason always made sure he sent us a virtual tour of all the properties we were interested in before we viewed. On the viewing we felt really safe and all guidelines were strictly adhered to. We have had some viewings with other agents in the area which didn't take COVID and current restrictions very seriously so it was lovely to be shown round by Jason who was ensuring the viewers and vendors were safe.

Zoe · 18 January 2021

★★★★★ 4/5

Google

Mark and everyone at Haart were great and really helpful. They gave us a sense of confidence right from the start. Considering what a mess everything was in due to Covid I think they handled the situation well. I thought they were excellent at the selling stage and found us a buyer almost immediately they handled all viewings which was a relief during the pandemic. Offering some constructive feedback; once we found the buyer, it went a bit quiet and we felt like we had to do a lot of the chasing (that may have been our desire to move along faster) but in terms of future improvements I would suggest a little more communication with your sellers/buyers around current situation and expected timescales/milestones.

Daniel · 15 January 2021

★★★★★ 1/5

Google

Moved into what was described as a professionally cleaned apartmant in the middle of covid. Due to online viewings (only) we were putting alot of trust into yourselfs in regards to the property. Slime/ gunk found in the bathroom, just general grubby ness clearly had not been cleaned 'professionally' multiple things were broke that we've only discovered since arriving. Took over 1 month to have a shower screen door fixed which was broke when we moved in. now I'm sorting a black Mold problem which seems to have been painted over... (Sadly I think that was the only thing this apartment got to look 'clean' 1 white coat to cover it all!) for this problem to flourish since we have started to use the bathroom. Luckily I have great friends which helped me clean top to bottom which took little over a day with 4 people & my own cleaning tools. Considering what you promoted to me at the time I feel heavily let down 👎

Mike · 28 December 2020

★★★★★ 5/5

Google

Thank you Alex for making me feel valued. Your welcoming approach and caring attitude help me to put my trust in you.

R · 16 August 2022

★★★★★ 5/5

Google

Excellent customer service, Daniella was brilliant, we had numerous issues with our conveyancer however with the help of Daniella it all worked out and we are now in our new house, thoroughly recommend Haart Estate Agents.

Penny · 29 July 2019

★★★★★ 5/5

Google

Annette Thompson & Stephanie Parnell was helping us to find perfect home. Both of them always keep in touch with us and were very helpful. They ensured the process went as smoothly as possible. Great service!

Malar · 29 July 2019

★★★★★ 5/5

Google

Ms Lauren Green is the person we deal with and she is very professional and attentive to our needs. I thoroughly recommend Haart estate agents.

Ruqaiyyah · 14 March 2022