Trusted Agent profile · Romford · Essex
★★★★★
1,119 reviews across 2 platforms
153/159 South Street, Romford, Essex, RM1 1PL
Part of haart, see every office.
haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,119 reviews on two platforms, including 1,097 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleVery professional. Staff friendly and competent. They made my life a lot easir. Stephanie and Anette were amazing. Would definitely recommend them as an estate agents.
Thank you for your kind words and we wish you all the best from all the Sales team at haart Romford
5/5
GoogleHad a problem with the lights of our toilet and Haart (Keleey Fisher in particular) was the one who arranged everything for it to be fixed. She made sure the problem is sorted out quick. Kept in touch of any updates from start to finish. Very thankful to her.
Good morning Ryan, thank you for your five star review for Keeley. We are very pleased to hear that your maintenance issue was resolved quickly for you. Regards haart Property Management
5/5
GoogleI would just like to say a massive thank you to all the team at Haart Romford, especially Annette, Stephanie, Farrah, Taylor and Mark. Property sale went through swimmingly without any major hiccups. I would highly recommend this estate to any friends and family!!
Dear Kate, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents
5/5
GoogleSo happy with the service my good friend Joan received from Haart and especially Chelsea she was very helpful and fantastic at helping Joan find the right property.
Thank you for your kind words and five star review! Speak soon, haart Romford sales.
5/5
GoogleHaart Romford have been excellent in our house buying journey thus far. In particular, Kobe Appiah, who was assigned to the house we are purchasing, has been very professional and helpful. We appreciate all the support and would definitely recommend using their services for your next house purchase or sale!
Thank you so much for the review your more than welcome was pleasure helping you through your purchase if need anything else please let me know Haarts Romford
5/5
GoogleHaart Estate agents Romford looked after the sale of my house. They were so professional and nothing was too much for them. I was able to contact them about anything and their answers were always prompt. The whole team I dealt with were also so friendly, Mark Annette and Stephanie and they kept me updated every step of the way. I would not hesitate in recommending their service to any of my family or friends.PositiveResponsiveness, Quality, Professionalism, Value
Dear Mary, Thank you for your five star review! We are glad to hear you had such a positive experience whilst selling your home, we wish you all the best. Thanks haart Romford sales.
5/5
GoogleAnnette, Mark, Stephanie and Jason from the Haart team in Romford have been excellent throughout the selling process. Their combined experience and expertise in negotiating the completion of the sale was second to none. At every step they keep me updated on progress, chased buyers and solicitors - really went above and beyond to get the sale through as quickly as possible. They have excellent local knowledge and contacts. An outstanding experience and I would definitely recommend them to those wanting to sell.
Dear Vanessa, thank you for your five star review! haart Romford sales.
5/5
GoogleFive stars just isn't enough for the Haart Romford team!! From the very first time I met Mark, he was so professional and gave me confidence that my house sale was in very good hands. The property was marketed very well and viewings were handled perfectly by Alex, who was also extremely professional and well mannered. This is the first time we have ever moved, and throughout the whole process, we were helped and advised by Annette and Stephanie who were always at the end of a phone to answer any questions and keep us updated. I would confidently recommend the Haart team at Romford. From start to finish they have all been first class and I would certainly put my trust in them again.
Dear Sue, thank you for our five star review! We wish you are the best for the future. haart Romford sales.
5/5
GoogleHaart Romford have sold all of our properties over the years, we have been very happy with the service from start to finish, Valuer Mark came over he was very professional and took some amazing photos of our property, he then completed a video tour this was fantastic it was marketed on the website the same evening and then the whole team from haart Romford got straight to the job of selling our home, they where all very professional and they made the whole experience a lot easier. With can’t thank them enough and would highly recommend. Katie Lickfold
Thank you Katie, for our five star review and kind words. Have a great day, haart Romford sales.
5/5
GoogleThank you to everyone as Haart Romford for providing an excellent service and ensuring I was kept up to date at all times. I would like to say a special thank you to Taylor. I would definitely recommend this company to others.
Dear Greg Knock, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Romford estate agents
5/5
GoogleHaarts Romford were excellent in letting a property. Super quick turnaround. Professional, helpful service. Nice caring people and effective really slick systems and process. Definite recommendation.
Dear Andrew, it was a pleasure renting your property. Thank you for your kind words. Haart Lettings Romford.
5/5
GoogleGrace has been very helpful with my property search. Thank you very much Grace for your assistance !
Thank you so much for your kind words. So pleased that Grace could help you. we wish you all the best in your new home. Kind regards haart Lettings Romford
5/5
FacebookWould just like to thank Daniella for all her help, support and patience during our house move. Haart Romford wasn't even our direct estate agent, but due to lack of communication from solicitors Daniella took it upon herself to chase the chain up for us and keep us in the loop (even outside of office hours). We are really grateful for your assistance. We are finally in our new home and absolutely love it. Thanks again x
4/5
GoogleI would like to share my experience regarding property viewings. The agent Tilly Davis at Haart Romford lettings is very helpfull and professional. She helps me to view the property online and let me know all the details I want. I amvery happy with her services and recommend her to anyone who wants to view the properties.
Good Afternoon Sana, Thankyou for taking the time to leave a review for Tilly, we really appreciate it. Haart Lettings Romford.
5/5
GoogleAlex was very helpful and knowledgeable.
Hello, thanks for your kind words about Alex on the sales team. We at haart Romford hope your property search goes well.
5/5
GoogleThank you to Millie Fisher for her professionalism when dealing with our enquires. Very happy with the service provided.
Thank you Diana for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
5/5
GoogleWe would not be in our new house if not for Stephanie progressing our sale, and additionally Alex, Annette and several others were instrumental in helping us find a buyer and keeping us sane throughout the whole process. Very grateful.
Thank you for your kind words about the team Mark. We hope you are happy in your new home. Haart Romford Sales
1/5
GoogleAs landlord very disappointed as the property is managed, you are spoken down, feeling not respected and try to take your decision, they never answer on the phone maybe that's why it took long to rent the property. I have more property and I am with haart in other locations and none of them are like this branch. As landlord in Romford I would probably take different decision as you can see all the low rate reviews are consistent
Dear C S, I'm sorry you have not had a great experience. If you could email us at romford.lettings@haart.co.uk with the property address we will investigate for you. Regards haart Romford lettings
5/5
GoogleLauren Green has been managing my rental property for nearly a year now. The service that I have been given by her is very professional. With her valuable advise and support
Hi, Thank you for taking the time to leave us a great review about your experience with us! haart Romford
4/5
Googlevery expensive , offers to give companies names that clear houses of unwanted junk and furniture never materialised , found my own, offered a solicitor , a joke , 0430am call for another ID check, I found my own. the stars are for the office staff , informative , knowledgeable , Stephanie take a bow.
Dear Mr Johnson I will pass on your comments to the relevant parties, and appreciate you praise for the office staff and especially Stephanie, we are so happy the sale has now been completed for you and we wish you well for the future haart Romford
5/5
GoogleTo, Keeley Fisher Property Manager - haart I must say that I found Mrs. Kelley Fisher to be very genuinely caring and supportive, efficient and effective work processor, personalized approach, excellent communication skills. I highly recommend her for her services.
Good afternoon Abdul, thank you for the five star review for Keeley. She will be delighted that her service was appreciated. Regards Haart Property Management.
5/5
GoogleI had a brilliant experience with Haart, especially with Denzel and Steph. They were outstanding in answering every single one of my questions throughout the process. I would be happy to work with them again in the future. Thank you, Haart, for helping me get my first house!
Good Morning Derya, Thank you for the lovely review, happy to hear we were able to help you every step of the way. Haart Romford
5/5
GoogleFantastic letting agency. Really responsive when communication is needed. Millie Fisher was incredibly professional and helpful. Thanks Haart!
Thank you Nick for your kind words and five star review! Glad we could help you with your tenancy. We wish you all the best. - haart Romford Property Management.
5/5
GoogleI have now used Haart for two purchases and one sale. Daniella Armstong is amazing as a sales progressor. She keeps you in the loop and chases up on solicitors, generally making what is often a very stressful situation much easier.
Vivien Ridley, thank you so much for your high rating! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
