Trusted Agent profile Β· Romford Β· Essex

haart Romford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,119 reviews across 2 platforms

153/159 South Street, Romford, Essex, RM1 1PL

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haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,119 reviews on two platforms, including 1,097 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,097

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

I have been using Haart for the past 5 -6 years to rent out our rental property but I must say Keeley Fisher from the property management team has been extremely professional and helpful when trying to resolve any issues with the flat. Her communication has also been great and she is a great credit to that team and the service overall has really improved thanks to her!!!

Vanessa Β· 24 November 2023

Agent replied Β· 21 June 2024

Good afternoon Vanessa. Thank you so much for the five star review for Keeley and for the continued business as always! All the best haart Property Management Romford

5/5

Google

Great service from Jack Duggan at the Romford branch. Efficient communication which is quite rare these days. Will definitely recommend Haart Romford to family and friend. Thank you Jack πŸ‘πŸ½ …

Sha Β· 13 January 2023

Agent replied

Hi Sha, Thank you for the 5* Review, I'm glad you are happy with the service provided. If you need anything, please don't hesitate to contact us. Kind Regards, Romford Property Management

5/5

Google

Just bought my first property through Haart in Romford, my rep Hayley was amazing. Extremely knowledgeable, always on hand to answer my questions and let me view the property as many times as I wanted. Would highly recommend, can't wait to buy my next through Hayley and the team!

Ali Β· 29 July 2019

Agent replied

Dear Ali Khan, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We wish you all the best for the future in your new home. haart Romford estate agents

5/5

Google

I was very satisfied with the service received by Fariha Choudhury. She was very helpful with a problem from our house. Thank you Fariha! She is very nice and understanding.

Corina Β· 12 February 2023

Agent replied

Hi Corina, Thank you for the 5* review. I'm glad you are happy with the service. :)

5/5

Google

Excellent service and great after sales care. I have dealt with Mark, Jason and Taylor, would definitely recommend them. They also are very professional and know how to shove a foot up the any lazy solicitors B- hind.

Hamza Β· 14 March 2022

Agent replied

Dear Hamza, Thank you for your review and kind words. haart Romford sales.

5/5

Google

Mark Grogan and his team have been great. We sold our house through Haart, two days after the open day our house was sold, and the Team have been proactive in keeping me informed on progress.

Ben Β· 17 June 2022

Agent replied

Hi Ben, thank you for our five star review! Speak soon, haart Romford sales.

5/5

Google

Keeley Fisher was very helpful and professional many thanks to her for the service she gave with thr renewal of our lease

Ian Β· 25 September 2023

Agent replied Β· 21 June 2024

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Keeley Fisher Haart Romford Property Management

5/5

Google

Very Professional Alex and Jason were great at organising viewings. And Annette was very supportive and boy does she know how to take a good photo and make the house look good. Has made the whole process easy in the current climate. Great Job!

Tanequil Β· 29 January 2021

Agent replied

Dear Tanequil, thank you for your feedback, we are pleased were happy with the service you received! Many thanks haart Romford sales.

1/5

Google

Haart Romford rented out a property that had no working boiler or water. When raised with Haart they simply stated that it’s not their responsibility and the tenant should contact the landlord. The landlord then didn’t help. After council intervention and 2 months with no water the situation was not resolved. Yes, that’s right. 2 months without shower, washing, cleaning, toilet facilities. Just try calling the Romford branch and no one answers, it will always divert to another branch. Very poor service. Edit: Landlord now has a CCJ issued and refusing to pay. Haart not willing to do anything.

Owen Β· 14 November 2022

Agent replied

Hi Owen, I am so pleased we got to speak. Apologies for the experience the tenant has had and I hope my advice and support is helpful. Please feel free to call me directly should you need me again. Andrie Area Director (Romford/ East London)

5/5

Google

I had a fantastic experience with Kobe. Despite my tight schedule due to work commitments, Kobe managed to arrange a property viewing on very short notice. He was punctual and professional, making the process smooth and stress-free. Additionally, he consistently sends me property listings that match my criteria, which has been incredibly helpful. Highly recommend!

Marco Β· 25 July 2024

Agent replied Β· 24 August 2024

Hi thank you for this review if ever need anything else please do let me know and will continue to find your places until we can find the one for you!

5/5

Google

My communication with Keeley went smoothly and she handed my issue very quickly and effectively

Cynthia Β· 22 February 2024

Agent replied Β· 21 June 2024

Good afternoon Cynthia, thank you so much for your five start review on Keeley. We are pleased to hear she dealt with your issue quickly and effectively! Regards haart Property Manager

5/5

Google

Millie was extremely helpful throughout the process. She's a true professional at her job and has an amazing personality.

Adrian Β· 24 November 2023

Agent replied Β· 21 June 2024

Hi Adrian, Thank you so much for the review and for the continued business as always! All the best haart Property Management

5/5

Google

Many thanks to Millie Fischer who came to do an inventory at very short notice. Millie was very professional, friendly and did a good job with the inventory. Thank you.

Collette Β· 13 January 2023

Agent replied

Thanks for your wonderful review! Glad to hear you enjoyed the service.

5/5

Google

Farrah was exceptional from the start. Unlike most other agents I had spoken to she has a great personality and made property searching enjoyable. She is a one of a kind estate agent and head and shoulders above anyone else I dealt with in Romford. Thank you Farrah

Dave Β· 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

heart estate agents are one of the best in town especially in Romford. Our property manager Sophie Nash is professional and responsive in every query you have regarding the property. Completely satisfied with their service. Highly recommended.

Kurt Β· 14 March 2022

Agent replied

Hi Kurt, Our customer feedback is of the utmost importance and we are happy you have felt that the service provided has been to a high standard. Kind Regards, haart

5/5

Google

Mark and team at Haart Romford were very professional in all our dealings with them. They marketed our property very well and the photos were excellent and very soon our property was sold. I would have no hesitation in recommending them to anyone.

Patrick Β· 15 February 2021

Agent replied

Dear Patrick thank you for your five star review, glad we could help you with selling your home, we wish you all the best for the future. Kind regards Haart Romford

5/5

Facebook

Recently bought a property using Haart Romford and I have to say that I was very impressed with Annette and her whole team and would highly recommend them. There was a complex chain involved in the sale, with very tight and sudden deadlines imposed by other parties. Throughout the process Haart were very professional and kept everyone informed and went out of there way to keep things together. Stephanie in particular was amazing and even worked on holding everything together on her day off. Thanks so much for all your help. Pravin

Pravin Β· 20 June 2019

5/5

Google

Keeley Fisher is very prompt and responsive, very helpful too.

Jessica Β· 22 May 2024

Agent replied Β· 21 June 2024

Good afternoon Jessica, thank you for your five star review and kind words for Keeley. Regards haart Property Management

5/5

Google

Thank you so much Emily Nolan for all your assistance, really appreciated the efforts you took to get the apartment early.

AAditya Β· 25 September 2023

Agent replied Β· 21 June 2024

Dear Aditya, it was a pleasure helping you. Good luck in your new home, Thank you for leaving the review. haart Lettings Romford.

5/5

Google

Haart Team has been doing great, and helping. I will recommend Emily Nolan to be your Negotiator. very proactive and she will do the follow up for you

Ade Β· 7 March 2023

Agent replied

Dear Ade, thank you for the kind review. Good luck with everything. Thank you, haart Lettings Romford.

5/5

Google

I went to view 2 properties with Haart Romford & the estate agent Alex couldn’t have been more helpful! He had all the information to hand when I had questions regarding the properties, and has made himself available when I’ve called with queries/when going through the shared ownership application.

Robyn Β· 18 October 2024

Agent replied Β· 24 October 2024

Thanks for your 5* Review Robyn! We hope to get you moved soon. Haart Romford Sales team.

5/5

Google

Millie always there and willing to help. Issues was resolved instantly. Thank you for all your help.

Oladimeji Β· 24 December 2023

Agent replied Β· 21 June 2024

Dear Oladimeji, thank you for leaving a kind review for Millie and your continued business. Thank you haart Lettings Romford.

5/5

Google

Mark has been amazing to work with, extremely responsive and proactive making this an easy experience for me!! Appreciate his help 😊 …

Sandra Β· 27 July 2023

Agent replied Β· 21 June 2024

Thank you Sandra for your five star review, speak soon haart Romford sales.

5/5

Google

I’ve used Haart for years to let my property. They have always been really easy to work with fast friendly and efficient. This year my tenant wanted to extend their contract and this was done by Scott with the minimum of fuss and maximum speed and efficiency. I can thoroughly recommend Haart and Scott for all your letting needs

Michael Β· 22 April 2024

Agent replied Β· 21 June 2024

Thank you Michael for your kind words and five star review! We are glad Scott could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

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Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.

What do you need help with?
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