Trusted Agent profile · Romford · Essex
★★★★★
1,119 reviews across 2 platforms
153/159 South Street, Romford, Essex, RM1 1PL
Part of haart, see every office.
haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,119 reviews on two platforms, including 1,097 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleMillie was very nice person. She did a thorough inspection and was happy to help
Thank you for your 5 star review for Millie. If you have any further queries or questions please do not hesitate to contact us. - haart Property Management
5/5
GoogleEveryone I dealt with at Haart was courteous and professional throughout. The team are vastly experienced - and once Stephanie is on your case it’s as good as done. Thanks. Recommended.
Thank you for your kind words and five star review! haart Romford sales.
5/5
GoogleAlex, thank you very much, you helped us turn our dream into reality. You are a professional in your field. I wholeheartedly recommend Alexander Mackenzie - Residential Sales Consultant
Thank you for your five star review! Glad we could assist you in your property search. haart Romford sales.
5/5
GoogleI had a problem recently with the boiler and Keeley Fisher helped me sort out the issue in a couple of hours. She was really nice and helpful. She checked regularly throughout the day if the engineers have sort out the problem and if everything went back to normal. I am more than happy with her customer service.
Good Afternoon, thank you for your five star review on Keeley. We are very pleased to hear you had a swift and professional experience. Thank you for your continued business. Regards haart Property Management
5/5
GoogleWhat a lovely young professional lady! Emily has been fantastic from the moment i popped in and assuring me. God bless 😊thankyou. …
Dear Riz, thank you for such a kind review. Haart Lettings Romford.
4/5
GoogleSharing this review on behalf of my parents. They just wanted to say a huge thanks to Jason for all his efforts and hard work. Any queries we had, he was always there to help.
Dear Naeem, thank you for your kind words! Glad we could help, haart Romford sales.
5/5
GoogleGood and prompt service. Thank you Lauren Green for your continues support to resolve my issues. You are very prompt in co ordinating with my Landlord until it is resolved. Thank you once again. :)
Hi Satya, Thank you for taking the time to leave your review! We are very glad to hear that Lauren Green gave you a 5 star service. Thank you for choosing haart. haart Lettings, Romford
5/5
GoogleGood service, Emily was also polite. Thank you
Dear Carina, thank you for the review. Haart Lettings Romford.
5/5
GoogleA very friendly welcome as soon as you step in but more greatfull to a mr.Appiah. He helped us by listening and really understanding what we were looking for and he actually took us by his transport to the property. What I think was really kind of him, which I haven't seen by other agents. A1 With a smile.
Dear Raz thank you so much for your review i look foward to helping you find the perfect home for you and your family you are more than welcome for the lift.
5/5
GoogleGrace was very quick and helpful the entire process of us finding a house and getting us in, made everything very smooth and stress free! Thanks so much Grace xx
Dear Lilli, thanks so much for the review it's greatly appreciated. Regards haart Romford lettings
5/5
GoogleBrilliant service from start to finish. The team were always responsive to every query I had and always looked to make the process as easy as possible. Massive thanks to Alex, Annette and Stephanie in particular.PositiveResponsiveness, Quality, Professionalism, Value
Dear Adriano, Thank you for your five star review! We wish you all the best in your new home. haart Sales.
5/5
GoogleWorking with Alex has been a delight. From communication to sorting out documentation, everything was crystal clear. Definitely looking forward to working with Haarts and Alex in the future!
Hi Syed, Glad to hear about your positive experience whilst buying through us. Speak soon, haart Romford sales.
5/5
GoogleI want to say thank you to the estate manager Keeley Fisher - when I spoke to her about an issue within the property she really took her time to listen and was very responsive and prompt in moving things forward to resolve the issues. So far 5/5 experience!
Good afternoon Yishen, thank you for the five star review for Keeley. We are glad that the issue was resolved in a timely manner for you. Regards Property Management Team.
5/5
GoogleFrom start to finish Daniella Armstrong has kept us up to date and informed every inch of the way. She has sorted out problems along the way efficiently and professionally. Can't thank Haarts and staff enough. Will recommend to others for peace of mind selling.
Dear Diana Crockett, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We wish you all the best for the future in your new home. haart Romford estate agents
5/5
GoogleI am a tenant through the Haart agency and I am very satisfied with their services. Customer service is great, always helping where I needed it. Thanks to Haart Romford and especially Sophie Nash.
Dear Luciana, We are so pleased to hear you are pleased with the service Sophie provided! We wish you all the best . haart Lettings Romford
5/5
GoogleI am very happy with my dealings with Haart Estate Agents. Jason Ensom was very helpfull and kept me informed on the progress of the property I was interested in. Thank you!!!
Thank you for our five star review! Speak soon, haart Romford sales.
5/5
GoogleKeeley from haart at romford has been so helpful, she went above and beyond when dealing with any questions I had. She was willing to speak to the landlord a number of times. I would be more than happy to deal with Keeley again. Thank you once again for all your help and support Keeley
Good morning Lisa, thank you for your kind words and five star review for Keeley! Glad she could help you and you were happy with the service. We wish you all the best - Haart Romford Property Management
5/5
GoogleAlex Mackenzie was very helpful putting me in touch with a mortgage advisor called Vishal. I didn't go with them in the end but they were also very helpful.
Hi Anthony, thank your for our five star review! haart Romford sales.
5/5
GoogleJason has been extremely professional and helpful throughout our search for a new home. He has always kept us informed and has always found us propertities that match our criteria. Hopefully we will find our home in the near future.
Dear Ameet, thank you for your five star review! Hope you are safe and well. Thanks Jason haart Romford
5/5
GoogleKeeley Fisher, our property manager is excellent. She is mighty helpful and her patience is endless. She is always willing to help build and keep up good negotiations between us and the tenants. Thank you so very much Keeley. Keep it up!
Hi Kemi, Thank you for the lovely review for Keeley. We are delighted to hear that a five star service is being delivered to you. Thank you for your continued business. haart Property Management
5/5
GoogleStephanie Parnell from Romford Haart has been excellent, as a 1st time buyer Stephanie has kept me upto date with everything with regular e-mails and phonecalls. Thank you so much Steph.
Thank you Lee for our five star review! haart Romford sales.
5/5
GoogleGood service,Tilly Devis was very helpful and arranged viewing very quick.
Good afternoon, thank you for taking the time to leave a five star review for Tilly. We are delighted to hear he delivered a great service for you. Regards Haart Romford Lettings.
5/5
GoogleTilly was great and very helpful thank u
Dear Jayne, thank you so much for your kind comments. I am delighted to hear you have had a wonderful experience. Best wishes Romford Lettings
5/5
GoogleWe cannot praise Haart Romford enough. Mark Grogan came to value our home he was friendly, helpful, informative and professional and proved to be very very competent. He was very enthusiastic about our property and provided 3 days of multiple viewings which resulted in being made 6 offers and ultimately a sale within 10 days of going on the market. We are so pleased with Mark, Jason and Alex and can't thank them enough for doing such a great job. We would definitely recommend Haart Romford to anyone selling their home.
Thank you Barbara for your kind words and five star review! We are glad we could assist you whilst selling your home, speak soon. haart Romford sales.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
