Trusted Agent profile · Romford · Essex
★★★★★
1,119 reviews across 2 platforms
153/159 South Street, Romford, Essex, RM1 1PL
Part of haart, see every office.
haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,119 reviews on two platforms, including 1,097 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleNever had an issue with this estate agency, always have done their best to help whatever issue I have. Shout-out to Keeley Fisher for always being available to me when I need her most and supporting us.
Good morning Laura, thank you for your kind review on Keeley. We are very pleased to hear she is continuing to support you! Regards Property Management Team Romford
5/5
GoogleKeeley Fishes dealt with all our queries professionally and emphatically. I appreciate the way whole process was made easy for us and we were made to feel welcomenin the true sense.
Dear Aks, thank for for the kind review for Keeley. Haart Property Management.
5/5
GoogleHad a pleasant experience with Nicholas. He was very attentive, courteous, supportive and very friendly. Would definitely recommend him for his exceptional customer service. Thank you!
Thanks for your review! We are so pleased you are happy with the service you received. Regards Haart Romford Lettings
4/5
GoogleWe dealt with Alex Mackenzie, who was knowledgeable, very prompt and efficient in dealing with our queries. Thanks Alex
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleHaart have managed my portfolio of properties for some good time now, and without a doubt, are by far the leading letting agents out there. Very professional and efficiently operated. Keeley Fisher assisted very kindly in relation to the tenancy negotiations and extensions
Hi Vandan, Thank you for taking the time to write your review! We are happy to hear Keeley made a real impact on your haart experience. We look forward to helping you again in the future! haart Property Management, Romford
5/5
GoogleI had a great experience with Keeley Fisher, you dealt with things swiftly and in a timely manner. She served as the bridge between myself (a tenant) and the landlord. It was a pleasure dealing with Keeley. Thanks
Dear Rudi. Thank you for taking the time to write your review! We are happy to hear Keeley made a positive impact on your haart experience. We look forward to helping you again. Haart Property Management
5/5
GoogleExcellent Service from Emily Fast response and view booking! I highly recommend her services to anyone looking for a reliable and trustworthy property agent. Thank you, Emily!
Dear Catalin, thank you for the kind review for Emily. Haart Lettings Romford.
5/5
GoogleReally impressed by the prompt service provided by Haart, and in particular, Keeley Fisher who has been absolutely brilliant in proactively resolving all our queries and issues related to the property rented out through Haart.
Good morning Hussain, thank you so much for your five star review on Keeley. We are pleased to hear that you had a good experience with Keeley and thank you for your continued business. Regards haart Property Management
4/5
GoogleTilly really help with my booking appointment out of my had scheduled she managed to get me a possible options. She is nice and friendly. I love the hospitality. Keep it up
Good Afternoon, thank you for your review on Tilly. We are very pleased to hear you had a swift and professional experience, haart Lettings Romford.
5/5
GoogleHad a lovely call with Nicolas this afternoon regarding my property search. Very professional and friendly and I greatly appreciated the update.
Good afternoon Leoca, thank you for taking the time to leave the five star review for Nicolas, he will be delighted to read how you felt about the service he provided. Regards haart lettings
5/5
GoogleSophie Nash has been very helpful, very nice .
Dear Simona, Thank you for your 5 star rating! We wish you all the best, haart Lettings Romford
5/5
GoogleJason was really helpful and told me about the area and the property I viewed. Highly recommend Haart.
Hi Nphl 263, thank you so much for your positive comments about haart Romford!
5/5
GoogleI had a very pleasant experience with Kobe Appiah, Sales Consultant at Hart-Romford. He has extensive knowledge of the market and happily answered all my questions!!
Thank you for the review if need any other help or advice feel free to call me.
5/5
GoogleI had a great experience with Tilly! She was quick and helpful, and she managed to book a viewing for me in no time. Highly recommend her services!
Hi Hammas, Thank you for the 5* Review for Tilly, I'm glad you are happy with the service provided. If you need anything, please don't hesitate to contact us. Kind Regards, Romford Lettings
5/5
GoogleGreat viewing experience with Kobe who has shown myself various properties during my search. Always polite and professional and ready to answer any questions, has made my property search less stressful.
Thank you so much your more than welcome and feel free to contact me whenever I will be more than happy to continue assisting you on your property search and hopefully we can find you that perfect home!
5/5
GoogleFollowing an issue we had claiming our former tenant's deposit after they left the property 2 months in arrears on their rent, Scott helped us to resolve everything in an efficient and professional manner. We were very pleased with the service he provided us.
Thank you Ketiwe for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
5/5
GoogleMark and Annette have been amazing all the way through, not the most strait forward sale of a property in Romford. The communication has been amazing, the open day and work done to get a buyer in a matter of days has was amazing too. Would highly recommend when selling a property.
Thank you Chris for your kind words and five star review! Glad we could help you whilst selling your home. We wish you all the best. haart Romford sales.
1/5
GoogleAVOID AVOID AVOID IF YOUR A LANDLORD. TRIED TO PROVIDE MY TENANTS WITH A NEW WASHING MACHINE. SPICER HAART SAID IF I PUT 350 POUNDS ASIDE IT SHOULD COVER IT. SURPRISE SURPRISE IT COSTS THE FULL 350 POUNDS. WHEN I LOOK UP THE MODEL IT A CHEAP ONE THAT SELLS FOR ROUGHLY 30% LESS THAN THIS. NOT THE FIRST TIME IVE HAD PROBLEMS WITH THEM. THE TENANTS ARE THE ONES WHO ULTIMATELY SUFFER. ALSO SEE ATTACHED PICTURE OF HAARTS NEW TERMS WHICH STATES THEY WILL TAKE 20% COMMISION OF WORK DONE BY CONTRACTORS WHICH IS INSANE. OBVIOUSLY THE CONTRACTOR THEN CHARGES MORE TO THE LANDLORD TO COVER THIS. SUPER DODGY, SPICER HAART ARE ALREADY GETTING A FULL MANAGEMENT FEE.
5/5
GoogleGreat work by Daniella and the team at haart Romford, would definitely use haart again in the future.
Dear Riful Meah, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.Thank you again for your star rating! Regards haart Romford
5/5
GoogleAmazing team great advice and always happy to help dealt with Annette, Oliver and Steph always a pleasure
Dear Patrick Phillpotts, Thank you for leaving such great Please let us know if there is anything else we can do for you; we are more than happy to help! and detailed feedback about your experience with haart Romford estate agents.
5/5
GoogleAfter so many times we been in touch about the works to be done in the property keeley fisher was amazing right on it and make sure everything it’s done properly and we are happy to. Thank you keeley.
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Keeley Fisher Haart Romford Property Management
5/5
GoogleGreat service today from Mark Grogan and the team, very helpful, thank you.
Dear Michelle, thank you for your five star review! Many thanks Mark haart Romford sales.
5/5
GoogleOut standing service, Jason is very helpful and great communication wonderful team.
Dear Sayed, thank you for your five star review! Glad we could help you. Kind regards haart Romford
5/5
GoogleJust a quick word to say that Scott Jones and the rest of the team have been extremely helpful and efficient in managing my property. I'm very grateful for all their help.
Good afternoon Paul, thank you for taking the time to leave a five star review for Scott. We are delighted to hear he delivered a great service for you. Regards haart Property Management
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
