Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWent in for an appointment.
They never called about the properties we wanted to view.
Now tried calling before and after the weekend for a viewing and still no answer or contact back.
Don't bother with them they obviously don't need your commission.
Emma · 29 July 2019
Agent replied
Dear Emma, We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to romford@haart.co.uk. We hope to hear from you soon so we can resolve your issue as quickly as possible. Branch Manager, haart Romford estate agents
★★★★★ 5/5
GoogleMillie inspected the house and was helpful with any issue raised.
Alinton · 23 January 2024
Agent replied · 21 June 2024
Thank you for your 5 star review for Millie.
If you have any further queries or questions please do not hesitate to contact us.
- haart Property Management
★★★★★ 5/5
GoogleReally good customer service.
Very good mortgage advice.
And above and beyond customer service from Alexander Mackenzie.
The guy actually dropped me off at my front door after 2 viewings on a wet and rainy evening. Couldn't be more impressed.
Sisko · 22 June 2020
Agent replied · 21 June 2024
Dear Commander Sisko, Thank you for taking the time to leave us feedback. We are very pleased to hear We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents about your experience with us whilst viewing properties with us.
★★★★★ 5/5
GoogleMillie Fisher our property manager has been super helpful in renewing our extended contract.
Mandeep · 25 October 2023
Agent replied · 21 June 2024
Dear Mandeep, glad to hear Millie solved the issue in a timely manner. Thank you. haart Property Management.
★★★★★ 5/5
GoogleGreat staff, kept me informed from start to finish.
Thank you for making a difficult sale a lot easier, appreciate everyone at Haart who helped along the way.PositiveResponsiveness, Professionalism
Louise · 22 June 2022
Agent replied · 21 June 2024
Dear Louise, thank you for your five star review. We wish you all the best, haart Romford sales.
★★★★★ 5/5
GoogleGreat company’s no straightforward onboarding to renting in Romford. Thank you in particular to Alex E.
Jasper · 26 August 2023
Agent replied · 21 June 2024
Dear Jasper,
Thank you for the review, we wish you all the best in your new home.
Regards haart lettings Romford
★★★★★ 5/5
GoogleReally good customer service.
Very good mortgage advice.
And above and beyond customer service from Alexander Mackenzie.
The guy actually dropped me off at my front door after 2 viewings on a wet and rainy evening. Couldn't be more impressed.
Ade · 14 March 2020
Agent replied
Dear Commander Sisko, Thank you for taking the time to leave us feedback. We are very pleased to hear We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents about your experience with us whilst viewing properties with us.
★★★★★ 5/5
GoogleAll staff very helpful, friendly, professional.
When some issues appear they try to sort out very quickly. Always reply for emails or call back.
Highly recommended.
Thank you
Renata · 17 July 2022
Agent replied
Hi Renata, thank you for our five star review! haart Romford sales.
★★★★★ 5/5
GoogleA great experience with the Haart team. Specially Emily, she was of a great assistance to find a new home for our family in Romford.
Ehab · 14 November 2022
Agent replied
Thank you Ehab, glad I could help. haart Romford Lettings
★★★★★ 5/5
GoogleHaart have been extremely helpful regarding the purchase of our first property. They have been very supportive and would definitely recommend them. Stephanie at Haart Romford and Taylor have been especially helpful. Thank you again for making this a smooth process.
Kat · 29 July 2019
Agent replied
Dear Kat K, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We do hope we can be of assistance in the future. Take care!
★★★★★ 5/5
GoogleMiss Emily Nalon handed our rent application very promptly, efficiently and professionally at every step gave us clear and accurate information.
Thank you very much! Success
Asma · 15 September 2022
Agent replied
Thank you Asma for our five star review! haart Romford lettings.
★★★★★ 5/5
GoogleI spoke with Millie.They are the best agency Haart.She was really helpful.And explain everthing
Mihaela-daniela · 25 September 2023
Agent replied · 21 June 2024
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Millie Fisher Haart Romford Property Management
★★★★★ 5/5
GoogleVery happy with service overall. Haart got me the price they said they would and helped push the sale through quickly, would definitely use again
Neal · 15 October 2022
Agent replied
Thank you Neal, for your five star review! haart Romford sales.
★★★★★ 5/5
GoogleJason did an amazing job trying to help me find a property. He was easy to speak to and made it less stressful. Would defiantly recommend him
Karis · 17 July 2022
Agent replied
Thank you Karis for our five star review! haart Romford sales.
★★★★★ 5/5
GoogleExcellent service, from first phone call, to offer accepted. Mark fully explained all my options and achieved asking price in the first week. Can’t recommend highly enough.
Steven · 17 July 2022
Agent replied
Thank you Steven for our five star review! Have a great day, haart Romford sales.
★★★★★ 5/5
GoogleKeeley helped me with all of my properties . thank you
Muhammed · 24 November 2023
Agent replied · 21 June 2024
Good morning Mr Ansari. Thank you so much for taking the time to leave a kind review for Keeley. We are very pleased to hear you are being taken care of!
Regards haart Property Management
★★★★★ 5/5
GoogleAlex and Mark are very friendly and professional agent to work with. It is what i would want in an estate agency, one that understands your needs.PositiveProfessionalism
Steven · 22 June 2022
Agent replied · 21 June 2024
Dear Steven, thank you for our five star review. haart Romford sales.
★★★★★ 5/5
GoogleMs Lauren Green offers truly professional service. A highly competent person who is always available to address our queries. Excellent response and great servicePositiveResponsiveness, Quality, Professionalism
Naveed · 22 June 2022
Agent replied · 21 June 2024
Hi Naveed,
Thank you for taking the time to leave your review! We are very glad to hear that Lauren Green gave you a 5 star service.
Thank you for choosing haart.
haart Lettings, Romford
★★★★★ 5/5
GoogleA Massive thank you to both Alexander and Annette for their help in finding us our next home. Their communication and professionalism, especially at this time was great. Would recommend their services!PositiveProfessionalism
Chloe · 22 June 2021
Agent replied · 21 June 2024
Dear Chloe thank you for your feedback, we are pleased were happy with the service you received! Many thanks Alex, haart Romford.
★★★★★ 5/5
Google5 stars for Stephanie and Annette who helped push through a sale that needed to complete in a specific time frame. They both went over and above for me, and I'm incredibly grateful.
Laura · 2 April 2021
Agent replied
Dear Laura, Thank you for your five star review! We wish you all the best, Kind regards haart Romford sales.
★★★★★ 1/5
GoogleAvoid at all costs!!
They will rip you off!
I payed incredible amounts in made up fees.
6 months after I stopped using them they sent an email asking for 250£ extra.
Steer clear of these money grabbers!
Ana · 23 September 2019
Agent replied
Dear Ana, We are sorry to see that you have left us a low star rating in your review. Your feedback is very important to us and we would like to find out more. Would you mind confirming what department this is for? So then we can get this passed onto the relevant department to get this resolved. We hope to hear from you soon, Kind regards haart Romford
★★★★★ 5/5
FacebookHaart were very easy to work with, I felt like they listened to what we wanted but also guided us as well. The team are very friendly and helpful. They were always on hand to answer questions!! Thank you!!
Clare · 14 March 2019
Agent replied
Dear Clare Blaydon-ellis,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Romford
★★★★★ 5/5
GoogleJust bought a flat through Haart Romford, very happy with the service, particularly from Steph who went above and beyond :-)
Kelly · 14 December 2022
Agent replied
Thank you Kelly, Stephanie will appreciate your kind words and we cant wait to hand over your keys to your new home.
★★★★★ 5/5
GoogleIt has been very nice dealing with you Jason. You always answer my queries promptly. Thanks a lot for finding me my dream home.
Qamar
Haqeeqat · 17 June 2022
Agent replied
Thank you Qamar for our five star review! Have a great day, haart Romford sales.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
