Trusted Agent profile · Romford · Essex

haart Romford reviews

★★★★★ Excellent

1,109 reviews across 2 platforms

153/159 South Street, Romford, Essex, RM1 1PL

Part of haart, see every office.

haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,109 reviews on two platforms, including 1,087 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,087

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Excellent service as always from Annette/Steph/Vish @ Haart Romford - Having worked alongside them all for many years they will not fail to deliver that exceptional 5* service... Try them!

Dharmy · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

The whole team were very helpful and professional and I would recommend their servicesPositiveResponsiveness, Quality, Professionalism

Michelle · 22 June 2022

Agent replied · 21 June 2024

Dear Michelle, thank you for taking the time to share your experience with us. We are really pleased to hear you are happy with the service. haart Romford sales.

1/5

Google

Poor Customer service

Jake · 26 August 2023

Agent replied · 21 June 2024

Dear Jake, Sorry to hear of your experience as we pride ourselves on our customer service. We'd like to get this investigated for you, if you could email some further details to romford@haart.co.uk for sales or romford.lettings@ haart.co.uk for rentals Regards

5/5

Google

Very polite and friendly service. Alex (agent) very helpful

Sham · 12 February 2023

Agent replied

Hi Sham, thank your for your five star review. haart Romford sales.

5/5

Google

EXCELLENT, GOOD JOB , DID WHAT THEY SAID, IN A TIMELY FASHION. HELPFUL.

Iris · 15 September 2022

Agent replied

Thank you Iris for our five star review, haart Romford sales.

5/5

Google

Emily from Haart was really welcoming listen to our request and been efficient

Gwendaline · 16 August 2022

Agent replied

Dear Gwendaline, Thank you for your 5 star review. Haart Romford Lettings.

5/5

Google

I have found Haart to be very professional and helpful in the selling of my property.

Lynn · 14 March 2022

Agent replied

Thank you Lynn for our five star review! Have a great day, haart Romford sales.

5/5

Google

Jack Romford Best helping agent and friendly

Shohel · 28 February 2023

Agent replied

Dear Shohel, Thank you so much for the review, I am thrilled you are happy with the service Jack provided you. If you anything else we can do please let me know! Romford Property Management

5/5

Google

Excellent service, were informative and as i was overseas kindly did some running around for all with end game of getting the sale across the line.

Stephen · 29 July 2019

Agent replied

Dear Stephen Sumpton, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Romford

5/5

Google

Excellent service from start to finish. They provide excellent and efficient services, all staff are professional and friendly. Highly recommended.

Pui · 2 April 2021

Agent replied

Thank you Pui Man for your five star review! We wish you all the best in your new home. Kinds regards haart Romford sales.

5/5

Google

Excellent mark is the most professional estate agent I’ve come across would highly recommend

Paul · 14 March 2022

Agent replied

Thank you Paul for our five star review! Have a great day, haart Romford sales.

5/5

Google

My house won’t on the market on Tuesday and was sold by Wednesday. All Haart staff have been nothing less than very helpful

Terri · 8 February 2020

Agent replied

Dear Terri Warburton, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents

5/5

Google

Highly recommended dealing with Milli Fisher. So much support we received and understanding. Always came up with the solution, always managed to resolve the problems asap. Thank you very much Milli!

Ag · 27 July 2023

5/5

Google

Very professional. Was taken care of by Alex who is always available, friendly and cooperative.PositiveResponsiveness, Quality, Professionalism

Mohammad · 22 June 2021

Agent replied · 21 June 2024

Dear Zahid, Thank you for your kind words and feedback it is always appreciated. If you need anything else just let us know. Alex from haart lettings Romford

5/5

Google

Working with Lauren from property management has been nothing but easy and efficient would highly recommend

Ldn · 17 August 2021

Agent replied

Thank you so much for your kind words. Lauren from our Property Management Team for our Romford Branch is delighted to receive such positive feedback. We will continue to support all of our clients in the best way possible

5/5

Google

Great service from everyone at Haart in Romfords. Very easy to get hold of on the phone and receive quick responses on emails.

Chetna · 29 July 2019

Agent replied

Dear Chetna Gorasia, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Romford estate agents

5/5

Google

Great customer service. Always helpful. And Informative everything step fo the way.

Bhano · 14 March 2022

Agent replied

Hi Bhano, Thank you so much for your positive feedback- feel free to contact us if you need help at any time. haart Romford Lettings

5/5

Google

Mark Grogan at Haart offers a friendly and professional service. He is always on hand to provide property-related advice and responds extremely quickly to any questions or queries. Can’t recommend enough!

Cherie · 22 June 2023

5/5

Google

Very helpful especially the sales progresser. Kept me informed and even helped with my other sale. Would highly recommend Haart Romford.

Andrea · 29 July 2019

Agent replied

Dear Andrea Francis-byrne, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Romford

1/5

Google

Using people to get reviews nothing else, they don’t help you get an apartment, waste of time and money

Collins · 22 February 2024

5/5

Google

Excellent service. Prompt, courteous and transparent dealing.

Gurmeet · 17 June 2022

Agent replied

Hi Gurmeet, thank you for our five star review! haart Romford sales.

5/5

Google

I’ve dealt with everyone was friendly and helpful from the start to finish. They were very professional

S · 22 June 2020

Agent replied · 21 June 2024

Sharnett Mcintyre, thank you for your kind review; we are happy to pass along your comments to the team here at haart Romford!

5/5

Google

great service, very professional and friendly, many thanks to annette and lee for a stressful time made much easier.

Thomas · 29 July 2019

Agent replied

Dear Thomas Crowder, Thank you for taking the time to leave us Thank you again for your star rating! Regards haart Romford feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

Very helpful and nice service. Kind and freindly

Tracy · 14 March 2022

Agent replied

Thank you for our five star review! thanks haart Romford.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.

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