5/5
FacebookThe staff are very helpful and keep you informed and chase up solicitor when things are not moving.
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Trusted Agent profile · Romford · Essex
haart Romford reviews
★★★★★
1,109 reviews across 2 platforms
153/159 South Street, Romford, Essex, RM1 1PL
Part of haart, see every office.
haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,109 reviews on two platforms, including 1,087 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Facebook4/5
GoogleHad a good experience working with them. Quick response and helpful.
Agent replied
Dear Jamali, thank you for your five star review! haart Romford sales.
5/5
GoogleMark Grogan at Haart offers a friendly and professional service. He is always on hand to provide property-related advice and responds extremely quickly to any questions or queries. Can’t recommend enough!
5/5
GoogleExcellent service, fully satisfied
Agent replied
Good afternoon. Thank you for your recent 5 star review, it's greatly appreciated. Regards haart Romford lettings
5/5
GoogleThankyou to Stephanie Parnell who was very polite and helpful, she kept us informed throughout the entire process.
Agent replied
Dear Tommy Robinson, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleVery friendly, caring
Agent replied
Thank you for our five star review! haart Romford sales.
4/5
GoogleThe last complaint I had was handle efficiently in few days and followed up by asking if it went well and all done
5/5
GoogleI’ve dealt with everyone was friendly and helpful from the start to finish. They were very professional
Agent replied
Sharnett Mcintyre, thank you for your kind review; we are happy to pass along your comments to the team here at haart Romford!
5/5
GoogleThorough professional and friendly service
Agent replied
Hi Mahfuz, thank you for your five star review! Have a great day. haart Romford sales.
5/5
GoogleVery professional and informative: Stuck by covid rules and would recommend
Agent replied
Mick, thank you for your five star review! Have a great day, many thanks haart Romford sales.
5/5
GoogleI viewed a house recently with Jason. He was extremely polite and helpful.
Agent replied
James Watson, thank you for your kind review; we are happy to pass along your comments to the team here at haart Romford!
5/5
GoogleHighly recommended always kept in touch when selling the property
Agent replied
Michael thank you for your feedback, we are pleased were happy with the service you received! Many thanks haart Romford sales.
5/5
GoogleVery thorough and helpful during the difficult period of selling a probate property.
Agent replied
Lorna Wright, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.
1/5
Facebook2 and a half months wasted on selling our shared ownership property ! Now with a proper agent who's done more in a week than these did in nearly 3 months! Dealt with Haart ilford who was superb and Haart romford was a very bad experience �
5/5
GoogleExcellent ,from finding a buyer through to sale completion. Would definitely recomend
Agent replied
Dear Edward Tompkins, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents
5/5
GoogleGreat Service from Lauren. Thank you
Agent replied
Thank you for taking the time to leave us a 5* review. It is lovely to read that Lauren has been looking after you. Kind regards, Ellie Padbury, Property Management Manager, 0208 419 8003
5/5
GoogleHaart service was fantastic very helpful and friendly team highly recommended.
Agent replied
We sincerely thank you for the positive review, and look forward to seeing you again soon!
5/5
GooglePurchased our home with Annette at Haart. She did the impossible, and got our sale through during a global pandemic. She truly can do anything! Highly recommended. Great communication and support, very friendly. Many thanks Haart for our lovely home.
3/5
GoogleNot easy to get around
Agent replied
Dear Sue, we are sorry to hear this, we are having trouble to find you on our system, please get in touch with us in branch 01708 730599, if you would like to discuss further and we can sort out the issues outlined above. Thanks haart Romford
5/5
FacebookHighly recommended for any who values customer service. Excellent.
Agent replied
Hi Liam Mcallister, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
5/5
FacebookMore professional and less fee’s than others.
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
2/5
GoogleUsed this estate agent and lets just say they are not transparent they have some very under hand practices
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thank you for your 5 star review
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
thank you for your kind review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Romford
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.
