Trusted Agent profile Β· Romford Β· Essex

haart Romford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,109 reviews across 2 platforms

153/159 South Street, Romford, Essex, RM1 1PL

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haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,109 reviews on two platforms, including 1,087 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,087

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Excellent Service from Keeley Fisher I recently had the pleasure of working with Keeley Fisher as my property agent, and I couldn’t be happier with the service I received. Keeley’s professionalism, attention to detail, and dedication truly set her apart. Keeley’s friendly demeanor and commitment to client satisfaction made the entire experience enjoyable. I highly recommend her services to anyone looking for a reliable and trustworthy property agent. Thank you, Keeley, for going above and beyond!

Marlyne Β· 18 June 2024

Agent replied Β· 21 June 2024

Hi Marlyne, Thank you for the 5* Review for Keeley, I'm glad you are happy with the service provided. If you need anything, please don't hesitate to contact us. Kind Regards, Romford Property Management

5/5

Google

I highly recommend Tilly Davis. She was very patient and supportive. She goes above and beyond for her clients. Definitely a gem of a person and a pleasure to work with

Vanessa Β· 22 April 2024

Agent replied Β· 21 June 2024

Dear Venessa, thank you for leaving the kind review for Tilly. Haart Lettings Romford.

5/5

Google

Thank you Niamh for your quick response to my enquiry. Thank you for your kindness, and for going the extra mile to ensure I receive as much information as possible. You are a star.

Estherine Β· 22 February 2024

Agent replied Β· 21 June 2024

Dear Esterine, Thank you for the review. I'm glad that you have a good experience. Kind Regards, Romford Haart Lettings.

5/5

Google

From the initial guidance received from Mark to all the help given by Stephanie, Annette and the team I'm very glad I decided to use Haart Romford to handle the sale of my property.

Angie Β· 22 February 2024

Agent replied Β· 21 June 2024

Thank you 5 star review. We are so happy that we could help you sell your property. take care. haart Romford sales

5/5

Google

I always have a great experience speaking with Scott Jones. He is very knowledgeable and extremely helpful! Scott is always available when we have questions and makes things stress-free by reassuring us! Thank you!

Cristiana Β· 22 February 2024

Agent replied Β· 21 June 2024

Good afternoon , thank you for taking the time to leave a five star review for Scott. We are delighted to hear he delivered a great service for you. Regards haart Property Management

5/5

Google

A big thank you to Annette Thompson who has been a star right from the beginning. She is friendly, courteous and would go an extra mile to help you out. She has been an amazing support whilst delivering great service. Also thanks to Vishal, Farrah, Stephanie and the whole team at Haart Romford for delivering great customer service. Would highly recommend them. They won't let you down.

Riaz Β· 29 July 2019

Agent replied

Dear Riaz Shaikh, Thank you for leaving such great and detailed feedback about your experience with haart Romford estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford

5/5

Google

Tilly has been super fast with the responses and getting me booked in for a viewing and understanding what i need for my Family. Thank you Tilly 😊 …

Aysha Β· 22 May 2024

Agent replied Β· 21 June 2024

Good morning Aysha, thank you for your kind review on Tilly. We are pleased to hear her service was efficient! Regards haart Lettings Romford

5/5

Google

Mr Jack Duggan is a great of the clients . He is very sensible & kind as a professional . He is a brilliant asset of HAARTS ROMFORD .

Zulfiqar Β· 22 May 2024

Agent replied Β· 21 June 2024

Hi Mr. Bhutto, Many thanks for your kind review on Jack. If you need any further help, please do not hesitate to contact us. Romford Property Management.

5/5

Google

Having just exchanged contracts on a sale I would like to thank both Mark and Stephanie at Haart Romford for their help and support during the last 10 weeks from initial valuation and marketing to exchange today. They have both been extremely professional throughout. They have kept in constant touch, making sure I have been kept up to date with proceedings. Stephanie has kept in touch with both parties' solicitors helping to keep the process on track and all with a friendly down to earth manner. All in all the process has been very smooth and I would like to thank everyone at Haart Romford including Alex and Denzel for all their help. I wouldn't hesitate to use them again.

Chris Β· 23 March 2024

Agent replied Β· 21 June 2024

Thank you Chris for taking the time for your review and I am very pleased we manged to help you with a smooth transaction We wish you well for the future

5/5

Google

Recently we had some issues with the centralised heating boiler. To get the issue resolved I contacted the haart office. I was assisted by Keeley Fisher. She was prompt to get the owner to book the appointment for an engineer. I was contacted on phone and email to keep me posted about the visit schedule. Keeley also made sure to get the report for what was the issue with the boiler and also contacted me to to make sure the servicing was done properly and we were comfortable with the resolution. I am very thankful for Keeley and haart team for getting the issue resolved ASAP.

Aniket Β· 23 March 2024

Agent replied Β· 21 June 2024

Thank you for your kind words and five star review! Glad we could help you with your tenancy. We wish you all the best. - haart Romford Property Management

5/5

Google

Dear Stephanie, I wanted to take a moment to express my deepest gratitude for your swift and effective resolution of the heating issue at my house. Your professionalism and dedication were evident throughout the process. From the moment I contacted you about the problem, you took swift action to assess the situation and promptly found a solution. Your expertise and attention to detail were truly commendable. Thanks to your efforts, my home is once again warm and comfortable, providing a sanctuary from the cold weather outside. Your timely intervention not only restored the functionality of the heating system but also provided me with peace of mind. I am incredibly grateful for your outstanding service and exceptional commitment to ensuring customer satisfaction. It is reassuring to know that there are professionals like you who go above and beyond to assist their clients. Once again, thank you, Stephanie, for your invaluable assistance. Your dedication to your work is truly inspiring, and I am sincerely appreciative of everything you have done. Dr vimal

Dr Β· 23 March 2024

Agent replied Β· 21 June 2024

Thank you so much for your appreciation and so happy your home is warm again. Haart Lettings Romford

5/5

Google

I would like to extend my heartfelt gratitude to Emily Nolan for her exceptional service in handling our recent tenancy. Throughout the process, Emily demonstrated an outstanding level of dedication, hard work, and patience. Despite the challenges we faced during the journey, Emily's unwavering professionalism and perseverance left a lasting impression on us. Her commitment to ensuring a smooth and positive experience is truly commendable. We are grateful for her efforts and highly recommend her services. Thank you, Emily, for going above and beyond!

Dek Β· 23 March 2024

Agent replied Β· 21 June 2024

Dear Dek, so pleased to hear how well Emily worked throughout the letting process. Haart Lettings Romford.

5/5

Google

Have been quite helpful. Nicolas has been quite accommodating with time schedules and addressing any of the trickier questions regarding the properties as well. Would definitely recommend.

Chaitanya Β· 25 June 2024

Agent replied Β· 24 August 2024

Thank you for your kind words and review! Glad we could help you and you were happy with the service. We wish you all the best. haart Romford Lettings

5/5

Google

Haart were fantastic from start to completion, informed me on progress throughout. Managed to get me a great price with no hassle Well done Annette and team.

Glenn Β· 25 June 2024

Agent replied Β· 24 August 2024

Thank you Glenn for taking the time to leave your review and wish you all the best

5/5

Google

Keeley is so kind, has good communication, she also has a good listening ear when ever someone is talking to her and she is always ready to help when ever you call her. She is good.

Emmanuella Β· 24 December 2023

Agent replied Β· 21 June 2024

Dear Emmanuella. Thank you for taking the time to write your review. We are happy to hear Keeley made a positive impact on your haart experience. Thank you from haart Property.

5/5

Google

Mark was very professional and friendly when coming to visit our property for a valuation. He was helpful and informative and came back to us quickly with a response after doing some background research. I appreciate his approachable manner and would certainly use him again if/when I needed these services in the future.

Yasmin Β· 17 July 2022

Agent replied

Hi Yasmin, Thank you for our five star review, speak soon. haart Romford sales.

5/5

Google

Tilly Davis is generous, explicit, and thorough in her approach. She really understands the house letting business and well pragmatic in getting customer’s problems solved

Emmanuel Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for your kind words and review! Glad we could help you and you were happy with the service. We wish you all the best. haart Romford Lettings

5/5

Google

Mr Scot Jones Property Manager Haart Estate Agent Romford is good dealing with all aspect of letting and property management. He knows his job. Doesn't waste. I would recommend him to any client

Adewuyi Β· 22 February 2024

Agent replied Β· 21 June 2024

Good afternoon, thank you for taking the time to leave a five star review for Scott. We are delighted to hear he delivered a great service for you. Regards haart Property Management

5/5

Google

I would like to give a big thanks to Haart,Romford for their outstanding service in locating a new tenancy .Yasmin was very responsive and helpful.She explained everything very well and always kept us updated about the property. I wish good luck to Harrt,Romford

Junaid Β· 22 June 2023

Agent replied Β· 21 June 2024

Dear Junaid, thank you for your 5 star review and your kind words. We wish you all the best in your new home. haart Romford Lettings

5/5

Google

I am just about to complete on a purchase through Haart. Stephanie was amazing at working with me and my conveyancer in progressing the purchase through. I found her professional, responsive and supportive throughout, which makes a great deal of difference in such an important process. I cannot recommend Haart enough.PositiveResponsiveness, Quality, Professionalism

Natalie Β· 22 June 2022

Agent replied Β· 21 June 2024

Dear Natalie, thank you for your five star review. We are glad to hear you have had such a positive experience with us. thanks again haart Romford sales.

5/5

Google

Can only say positive things about Haart Romford. Annette and Stephanie were fantastic throughout the entire buying process. I dealt more with Stephanie and she was attentive, helpful, responsive and always polite and friendly. Annette was equally excellent and I'm glad to have had them both to guide me through buying my first property. Cannot speak more highly of those involved at Haart. Thank you

Jimmy Β· 2 December 2019

Agent replied

Dear Jimmy H, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents

4/5

Google

Nicolas Chramiec is such a gentle man. He is always ready to help and goes the extra mile to help. Thank you, Nick

VICTOR Β· 17 August 2024

Agent replied Β· 24 August 2024

Thank you very much for your kind feedback. Romford haart Lettings

4/5

Google

Emily was our lettings agent and she was so helpful and patient, she had everything sorted for us in such a short space of time and answered all questions we had!

Ashly Β· 23 March 2024

Agent replied Β· 21 June 2024

Dear Ashly, thank you leaving the review. Happy to hear Emily was helpful. Haart Lettings Romford.

4/5

Google

My recent experience with haart estate agents was great! Brilliant service and client care by staff at the Romford branch, especially Kobe Appiah, going the extra mile.

Jakir Β· 7 June 2024

Agent replied Β· 21 June 2024

Thank you Jakir for your kind words and five star review! We are glad Kobe could help you and you were happy with the service. We wish you all the best. - Haart Romford Sales

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Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.

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