Trusted Agent profile · Romford · Essex
★★★★★
1,109 reviews across 2 platforms
153/159 South Street, Romford, Essex, RM1 1PL
Part of haart, see every office.
haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,109 reviews on two platforms, including 1,087 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleKobe was so helpful on search thank you for everything. Great young lad, will definitely go far in life if you keep delivering exceptional service mate! Many thanks - would definitely recommend
Thank you very much appreciate the kind words if need anything else please let me know be more than happy to do so.
5/5
GoogleMy experience with the property management service provided has so far been positive. In addition to keeping me updated about the property in general, Millie has been helpful in handling my queries and getting any general maintenance or repairs resolved promptly. This has given me a peace of mind that everything is in order.
Dear Sir, Thank you for your 5 star review and your kind words. haart Property Management
5/5
GoogleThe team at Haart Romford were absolutely fantastic, from viewing through to completion. In particular Alex, Stephanie and Annette who worked tirelessly to get my house purchase over the line, and were always proactive and communicative in keeping me updated. I can’t thank them enough!
Thank you Naomi for your five star review! Glad we could assist you whilst buying your home. haart Romford sales.
5/5
GoogleAmazing professionalism from start to finish. Don't use anyone else in the Romford area except Haarts. Mark Grogan is the man to speak to and a real asset helping with the sale/purchase of your property. He was honest from the start and delivered on what he said. We can't thank him and Annette enough for there hard work and efforts.Thank you again!
Dear Charles, thank you for your five star review and your kind words kind regards haart sales.
5/5
GoogleGreat service from Haart Romford. The whole team worked hard to sell together with negotiations and updates on my property 5 Stars. Thanks Guys
Thank you very much, happy to help!
5/5
GoogleI had a wonderful experience with Haart real estate agency. Tilly was incredibly helpful throughout the entire process. She was attentive, knowledgeable, and always available to answer any questions I had.
Thank you for your comments and feedback on your experience with Tilly. haart Romford Lettings
5/5
GoogleEmily is very helpful, easy to talk and always get back to me even when not around. She has made this journey easy for me. Thank you Emily, I really appreciate all you did for me.
Thank you Modupe for your kind words and five star review! We are glad Emily could help you and you were happy with the service. We wish you all the best. - Haart Romford Lettings
5/5
GoogleDealing with Keeler was smooth and she was helpful in dealing with the mould on the walls of my property. Her response and action time were impeccable. Haart gets my 5 star.
Good morning Odiaka, thank you for your kind words and five star review for Keeley. Thank you for your continued business. Regards haart Property Management
5/5
GoogleKobe is very nice, informative and helpful. Always kept me updated of the latest houses before they were on the market.
Thank you Suzanne best of luck with the property you fount hope all goes well !
5/5
GoogleNicolas has been very helpful and clear in assisting me in property search earlier through call. I appreciate Haart team in helping me out.
Dear Adeena, Many thanks for you kind review on Nic's service. Haart Romford Lettings
5/5
GoogleFrom our first telephone call to Haart to make an appointment and our meeting with Mark Grogan, the service has been fantastic. Mark and his team have been Professional, courteous, and really helpful, making the whole process of selling a house easy. We would have no hesitation in recommending Haarts. Thank you one and all
Thank you Rita, for the five star review and kind words. Speak soon, haart Romford sales.
4/5
GoogleNicholas was very helpful & positive & engaging which was what I needed to hear at that moment.
Dear Rajisher, thank you for leaving the review. Haart Lettings Romford.
5/5
GoogleHaart Lettings Romford have managed my rental property for me for 9 years now. As an ex-pat living in Los Angeles, it gives me complete peace of mind to know that Lauren Green and the team take perfect care of every little issue for me. It's an invaluable service and I wholeheartedly recommend the Haart team!PositiveResponsiveness, Quality, Professionalism
Dear Robert, Thank you for taking the time to leave such great feedback! We wish you all the best, haart Lettings Romford
5/5
GoogleWe would like to thank Scott Jones for his professionalism and willingness to help, a very considerate and helpful person. We cannot be more grateful for the interest he showed in assisting us with some issues that we have.
Good morning Caileanu, thank you so much for your kind review on Scott. Regards haart Property Management Team Romford
5/5
GoogleI would highly recommend Haart Romford. Mark was professional, very knowledgeable of the local area and installed confidence that my place would sell at the expected price. The communication and efficiency from the whole team at Haart Romford has been excellent throughout. Within a week I had numerous viewings and a number of offers; one of which I have accepted.
Dear Stephen, thank you for your kind words and five star review! Speak soon, haart Romford sales.
5/5
GoogleDear Team Haart Romford, I would like to say big thanks to every one its my second purchase with Haart and I must say they are the best :) I especially thanks to Alex, annette, and stephaine, you all are Gems :) throughout you helped me at every single step. Looking forward to see you for my next purchase :)
Dear Murtaza, thank you for your five star review! We wish you all the best. Haart Romford sales.
5/5
GoogleIt is a difficult and sad situation me and my family are going through but as for Haart estate agents I can’t fault them.Mark has been helping us every step of the way and I feel there’s nothing I would be embarrassed to ask knowing I would receive the best advice Thank you for your support dad would be happy.
Dear Sally, thank you for your kind words and five star review. haart Romford sales.
5/5
GoogleDealing with Keeler was smooth and she was helpful in dealing with the mould on the walls of my property. Her response and action time were impeccable. Haart gets my 5 star.
Good morning Odiaka, thank you for your kind words and five star review for Keeley. Thank you for your continued business. Regards haart Property Management
5/5
GoogleHere's a glowing review for Nicolas Chramiec: --- I recently had conversation with Nicolas Chramiec and I cannot recommend him highly enough. From start to finish, Nicolas provided exceptional service, demonstrating a deep understanding of the market and a genuine commitment to finding the perfect home for me. He took the time to understand my needs and preferences, and he was always available to answer any questions I had. His knowledge of the local market is unparalleled, and he provided invaluable insights that helped me make informed decisions throughout the process. ---
Thank you Khaled for your kind words and five star review! We are glad Nicolas could help you and you were happy with the service. We wish you all the best. - Haart Romford Lettings
5/5
GoogleI call for my heating system yesterday to be repaired,and the phone was answer by Jack and he given me assurance, and court leave it to me, I just want to say thank to Jack and let the company know that's the fastest response in the six years i live here
Dear Michael, Thank you so much for the review, I am thrilled you are happy with the service Jack provided you. If you anything else we can do please let us know! Romford Property Management
5/5
GoogleDuring my search for a property to rent ,Nicolas was very professional, provided exceptional customer service and incredibly responsive. Thank you Nic.
Good evening, thank you for the lovely review for Nic. We are very pleased to hear that the service you received was a positive one! Regards Haart Lettings
5/5
GoogleYasmin has been really helpful and was very professional. We’ve been struggling to find a place but with haart Lettings everything was very smooth. Yasmin was fully transparent, polite and was able to confirm our new place within the week. Very happy with the service
Thank you Shahena for your kind words and 5 star review! We are glad Yasmin was able to assist you and made everything go smoothly for you. We wish you the best of luck. Kind Regards haart Romford Lettings
5/5
GoogleI am in the process of selling a property, and my experience with Haart has been very positive so far. Thank you to Mark, Annette, Kobe, Alex and Denzel who have all been wonderful.
Good morning Christine, thank you for the great feedback, we are glad you're pleased with the service given from our team. Best wishes Haarts.
5/5
GoogleLike to thank Mark & Annette at Heart for all their support & help selling our home. Heart advertised our home really well great picture & video of the house. Thanks again from Mr & Mrs Ling
Thank you so much for taking the time to leave your review which is much appreciated We are so happy for you and wish you all the best in your New Home from all the team at haart Romford
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.
