Every review we hold for the Romford office, from every platform, shown as written. First names only.
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5/5
GoogleWe had an offer for our house within four days of putting it on the market! This was due to the high level of professionalism, efficiency and dedication by all the team at this Romford branch. However Daniella, is the star of the show, who's support throughout this process was nothing short of fantastic. Without Daniella's proactive and timely intervention, the sale of our house could well have fallen through. Her dedication and commitment is a credit to this estate agent.
Also special thanks to Hayley who was central to the amount of viewings we had.
It just shows you really do get what you pay for and so relieved we did not get tempted by the many on line estate agents, at 'bargain' prices.
We highly recommend this agent.
Ted ยท 29 July 2019
Agent replied
Dear Gary Manuel,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Romford estate agents
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5/5
GoogleVery happy with the entire process of purchasing our property with Haart Romford. The team are very committed, professional and extremely responsive and always go that extra mile for you. I had a few issues with the property survey and was concerned about various things in the report. Annette and Daniella arranged an independent company to come in and take a look at the areas of concern and a report was devised for me which was very reassuring. The professional service from Farrah arranging the viewings through to Daniella, who ensured the sale progressed on both sides by keeping us up to date all the way to the Branch Manager was impeccable.
Jas ยท 29 July 2019
Agent replied
Dear Jas Puar,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We wish you all the best for the future in your new home.
haart Romford estate agents
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1/5
Googlein the beginning they were really goof but then they couldn't be bothered to secure a property for me. 2 weeks late I'm still waiting for them to get back to me on a list of properties i gave them absolutely awful. The keep you interested on a property until the other person has paid their deposit making an excuse that we have no access however if you talk to another agent they will tell you the property is under offer. Only Jake is the helpful on there.
Aleesha ยท 29 July 2019
Agent replied
Hi Aleesha, I am sorry to hear you have not had a great experience, however you have left your review on the haart sales departments page. We will pass your comments over to the lettings team to contact you directly. haart Romford
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5/5
GoogleSpoke to Marie at heart lettings incredible skills on the phone very fast and efficient, helped me solve my queries. I hope she has a good Xmas! Thank you.
Sam ยท 21 December 2024
Agent replied ยท 11 January 2025
Dear Sam, thank you for the kind review for Marie. Haart Property Management Romford.
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5/5
GoogleMarie was very fast and efficient at reaching out to me to identify some minor repair issues in my property. Within an hour of my agreement, she had instructed the contractor to see to and fix the items. Would highly recommend as a management agent.
Thomas ยท 23 March 2024
Agent replied ยท 21 June 2024
Thank you Thomas for your kind words and five star review! Glad we could help you with renewing your tenancy. We wish you all the best. - haart Romford Property Management
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4/5
GoogleEmily Nolan has been a great help. I was getting frustrated by the lack of response and the mistakes made by the agent that I had as the main contact for Haart lettings. Emily has been the one person to call back to listen to my concerns and reply to my emails with quick solutions.
Sandra ยท 27 July 2023
Agent replied ยท 21 June 2024
Dear Sandra, thank you for the review. Glad to hear Emily has been helpful and understanding. Haart Lettings Romford.
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5/5
GoogleA big thank you to Nicolas Chramiec for his guidance and expertise to help my family through this rental journey. Very helpful and patience in every step and a good listener. Keep up the great work ๐ โฆ
Ali ยท 25 July 2024
Agent replied ยท 24 August 2024
Thank you for your feedback, its is very much appreciated. Haart Romford Lettings
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5/5
FacebookI would like to say what an excellent service I have recieved from all the team at Romford Haart especially Stephanie and Annette. I was buying a property through the lovley ladies and the assistance I recieved was second to none... Thank you so much ladies for all your help and hard word and to the rest of the team for dealing with my rants and temper tantrums about the Council who were buying my property.... it was long and stressful and we got there in the end x Thank you again x
Claire ยท 14 March 2019
Agent replied
Hi Claire, thank you very much for your kind words. We wish you all the best in your new home. haart
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5/5
GoogleI was very pleased with the performance and communication from Haart specifically Vanessa who assisted me finding a home for my mum. She was very professional and was happy to answer all questions asked.
Marcus ยท 13 March 2026
Agent replied ยท 13 April 2026
Hi Marcus. Thanks for your lovely review, we are so glad to hear how happy you were with the service provided! We are always here to help and wish you the best! -Vanessa Haart Lettings Romford
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4/5
GoogleAlthough ultimately unsuccessful, Emily was extremely helpful and professional in attempting to secure our rental. Whilst receiving little help from the landlord, Emily kept us updated when she could, and tried her utmost to make our case as tenants.
I would have no hesitation in approaching Emily should we need to rent locally in the future.
Jason ยท 22 June 2023
Agent replied ยท 21 June 2024
Dear Jason, thank you for the kind review. Good luck with everything. haart Lettings Romford.
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5/5
GooglePleasure and great experience speaking to Nick to arrange a viewing. Was very helpful in providing an alternative date and catering to my needs. Professional and Well-spoken, Thank you Nick.
Robert ยท 24 November 2024
Agent replied ยท 8 December 2024
Good evening, thank you for the lovely review for Nic. We are very pleased to hear that the service you received was a positive one! Regards Haart Lettings
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5/5
GoogleMark Grogan at Haart Romford was very helpful, he showed sensitivity towards myself during a difficult and challenging time. Mark provided me with advice and guidance throughout. I will definitely be in touch with him once we are ready to take the next steps. Thank you Mark.
Tanya ยท 23 January 2024
Agent replied ยท 21 June 2024
Good afternoon Tanya you are more than. Welcome. Thank you for your kind words, I look forward to working with you. Regards Mark haart Romford
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5/5
GoogleI highly recommend using this agent who provides excellent customer service from start to finish. Thank you to the Roomford haart Branch team. I especially want to thanks Jason and Alex for being supportive and understanding throughout this process. Without their intervention and professionalism we would not have been able to start the proceedings for our new home. We are truly grateful and keep up the great work.
Ozi ยท 14 March 2022
Agent replied
Thank you Oznur for you five star review! Glad we could assist you in finding your new home. Speak soon, haart Romford sales.
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5/5
GoogleHaart estate agents were excellent when it came to selling a house after a family bereavement. Marc and his team at the Romford branch were sympathetic and understanding throughout the process and kept us informed every step of the way with regular updates. They worked hard to get the best price possible and helped the sale to go through as smoothly as possible. Would definitely use them again.
Angela ยท 14 March 2022
Agent replied
Dear Angela, Thank you for taking the time to leave us a great review about your experience with us! Thanks haart Romford sales.
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5/5
GoogleTilly has been really effective in helping us to find a house to rent in Brentwood ! Great professional and a very nice person. She has been very polite and very patient with me. You are really good, Tilly ! Thanks a lot !
Olinto ยท 23 March 2024
Agent replied ยท 21 June 2024
Good afternoon, thank you for taking the time to leave a five star review for Tilly. We are delighted to hear she delivered a great service for you. Regards Haart Romford Lettings.
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5/5
GoogleAlexander McKenkie at Haart Romford carried out a valuation of my property. He was very professional and a pleasure to meet. His valuation and.knowledge of the property market has given me the information to help me make the right decision in how to sell my property. Thank you Alex..
Alan ยท 24 November 2023
Agent replied ยท 21 June 2024
Thank you Alan for your five star review, speak soon. haart Romford sales.
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5/5
GoogleHaart's in Romford were absolutely marvellous at selling our house.
After a very bad experience with another Agent we approached Haarts and Lee took very professional photos. Farrah and Haley came round and were so kind and helpful. Daniella kept us up to date with all the progress of our sale and just so helpful at all times.
Jacqui White Regional Manager and Annette Thompson were wonderful and everyone there kept us up to date.
We needed a quick exchange as were buying a new build.
Haarts done the job and sold our house quickly and very profesdional. They took care of everything. We had offers on the table within a week and we had our quick exchange and got the house we so wanted.
We would like to say the biggest thank you to all the staff can't thank you enough.
Karen ยท 23 June 2018
Agent replied ยท 21 June 2024
Dear Karen Dorken, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents
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5/5
GoogleFrom start to finish, the team at Haart were superb. Friendly and accurate advice to begin with from Annette, no pushy sales and she was spot on with her assessment of the market at the time, clearly an expert in the field. Also thank you to Alex and Jacqui as well for managing the sale transaction, also very friendly and professional. Would 100% use Haart again.
Graham ยท 18 May 2022
Agent replied
Thank you Graham for your kind words and five star review! Thanks haart Romford sales.
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5/5
GoogleHart Romford has been extremely helpful to me and my husband while trying to find our first home especially Kobe you have been amazing thank you for all the help
Mickayla ยท 8 November 2024
Agent replied ยท 8 December 2024
Thank you very much , was pleasure to help you guys try find somewhere !
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5/5
GooglePut our house on the market with Haart Estate Agents in Romford in May 2018, house has sold within 5 weeks, was with another local estate agent prior for 12 weeks with no sale, Mark Grogan and his team from Haart from the start were very helpful, always kept in contact and kept us fully up to date with any viewings and feedback, I fully recommend Mark and his team from Haart for their professionalism and customer satisfaction.
Mags ยท 29 July 2019
Agent replied
Dear Ms Robinson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you, and have a fantastic day!
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5/5
GoogleRenting through Haart was amazing. I always got the help I needed. Special thanks to Keeley Fisher whoโs was a great agent. She was professional, kind and considerate at the same time. Great service overall.
Susan ยท 20 August 2024
Agent replied ยท 24 August 2024
Good afternoon Susan, thank you for the lovely review for Keeley. We are very glad to hear she provided a great service for you. Regards haart Property Management.
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5/5
GoogleExcellent photos and video by Mark which showed off our property to its best advantage, continually kept informed of viewings and progress by Mark and the team, we accepted an offer that was made within a week of it going on the market. Great service, our thanks to all the team.
Karen ยท 25 September 2023
Agent replied ยท 21 June 2024
Thank you for your five star review! Glad we could help you and you were happy with the service. haart Romford sales.
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5/5
Googlehaart estate and lettings in Romford made the whole experience of buying a house much less stressful than I expected. Annette in particular was very quick to deal with any problems which arose. I am very happy to recommend them wholeheartedly for buying a home in Romford.
Ruth ยท 24 December 2023
Agent replied ยท 21 June 2024
Thank you for your review Ruth and looking forward to handing you your keys ;0)
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5/5
GoogleI highly recommend them, particularly, Vanessa whoโs very helpful and professional.
B ยท 15 August 2026
Agent replied ยท 22 August 2026
Thank you so much for your kind words, we are so pleased you had a positive experience! - Haart Romford Lettings :)
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