Trusted Agent profile · Romford · Essex
★★★★★
1,109 reviews across 2 platforms
153/159 South Street, Romford, Essex, RM1 1PL
Part of haart, see every office.
haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,109 reviews on two platforms, including 1,087 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleWe are landlords and have been dealing with Keeley in the Romford office. She has been incredibly helpful for both us, and I'm sure also for our tenants. I highly recommend Haart and in particular Keeley.
Dear Sara, happy to hear Keeley was so helpful. Haart Property Management
5/5
GoogleKeeley Fisher was really helpful in ensuring that my request regarding maintenance in my apartment was done timely, giving update throughout and called to confirm the job was done well.
Good morning Adenike, thank you for the five star review for Keeley. We are pleased to hear that your maintenance was dealt with timely. Regards haart Property Management.
4/5
GoogleI am having some issues in my property and one of the letting agent named Fahima was kind enough to hear all my grievances very patiently. And I wanted to thank her for that. However, I would like to see how quickly my issues gets resolved as I am not having a good experience in last couple of months
Hello Abhijit, Thank you for taking the time to leave us a great review about your experience with us! It's great to hear Fariha has been so helpful and we hope you continue to reach out to us if you ever need anything! Many thanks haart Romford Property Management
5/5
GoogleHaart Romford have been an excellent professional team all through the sale of my property during Covid. They rose to the challenge that the last year presented. As well as being professional their talents range to diplomats, confidents, advisors, reliable, difficult door openers, psychologists, not just your average estate agent team, above that and I thank Mark for the laughs and keeping me sane with realistic expectations. A great team
Dear Lesley, thank you for your kind words, we are pleased you were happy with the service you received whilst selling your home. We wish you all the best for the future, Many thanks haart Romford.
5/5
GoogleI had a very pleasant experience with Millie Fisher at Haart Romford office. She assisted in the return of a deposit to a previous tenant of mine. She was very professional, courteous and very efficient. She couldn’t have been more helpful. I would recommend very highly. Thank you so much Millie. 😃😊👍 …
Thank you Rob for your kind words and five star review! Glad we could help you manage your rented property with us. We wish you all the best. - haart Romford Property Management.
5/5
GoogleMoving home is stressful but Stephanie really helped make the process smoother. She was always available to speak with helped get things moving when needed - thank you Stephanie!
Hi Charlotte, Thank you for the lovely message regarding stephanie, hope everything goes well with the new home. Haart Romford
5/5
GoogleMillie Fisher was incredibly professional and provided exceptional service in assisting us with tenancy contract renewal. Her attention to detail and prompt communication made the process smooth and stress-free. We are extremely satisfied with the outcome and highly recommend Millie's services. Thank you, Millie, for your outstanding assistance! 👍🏼
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Millie Fisher Haart Romford Property Management
5/5
GoogleHave been going back to Haart Romford a few times and I'm very happy overall. Special thanks to Kobe- very attentive, friendly and goes the extra mile!
Thank you for taking the time to leave your review Kobe will hopefully continue to help you
5/5
GoogleSales team is very supportive and assisted us really well with the sale of our house. Special thanks to Mark G. as he guided us at every step.
Hi Rabia, Thank you for the lovely review for Mark. Haart Romford
5/5
GoogleWould recommend Haart Estate Agents to all first time buyers. Jason was amazing and extremely helpful throughout the process of buying our first home. Jason tried his best to ensure we got our offer accepted for our dream home. Thanks for all your help and to the team Alex, Anette and Stephanie.
Thank you so much for your kind words and we really hope you enjoy your new home
5/5
GoogleOur experience with Haart Romford was amazing from start to finish. We initially went with another agency and they were awful. Jason was lovely and explained everything very well. We also dealt with Alex and Annette and every was professional and helpful all throughout this sale process. We completed in around 8 weeks or so. Would 100% recommend this team.
Thank you Ola for our five star review! Glad we could assist you whilst selling your home with us. haart Romford sales.
5/5
GoogleWanted to leave some feedback for Lauren Green, who manages all letting related issues for my property in Gidea Park. She's always responsive, on the ball and is extremely professional to deal with. Lauren has always ensured we're kept up to date, of next steps, and has ensured that our time in our property has been smooth sailing. Thanks Lauren - Daniel.PositiveResponsiveness
Hello Daniel, Thank you for taking the time to leave us a great review about your experience with us! Many thanks haart Romford Lettings
5/5
GoogleThank you Keeley Fisher for for your time today on the phone, your knowledge and experience was re-assuring and appreciated. If only you were working for Haart two years ago when when I needed you. Martin
Good morning Martin, thank you for the five star review for Keeley. We are very pleased that Keeley was able to help you with your query. Thank you for your continued business. Regards Haart Property Management.
1/5
GoogleOur Experience with Haart Romford was okay. Initially I have tried contacting many letting Agents but the response from them was substandard. But Haart team responded to the calls and updated all the details accordingly. we will be moving out in two days time.
Dear Megha, thank you for the review. Look forward to seeing you soon to give you the keys! Thank you, haart Lettings Romford.
5/5
GoogleI received good service from Nicholas , he has been so helpful during my search for a flat…he always keeps me updated at all times Thank you so much Nicholas
Thanks for your review! We are so pleased you are happy with the service you received. Regards Haart Romford Lettings
5/5
GoogleI wanted to mention the service that Scott Jones has been providing me recently with regards to some very difficult issues around problematic tenants. He has been diligent and effective in moving things towards a successful conclusion and I am grateful for his continued professionalism.
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Scott Jones Haart Romford Property Management
5/5
GoogleStephanie was amazing, she went above and beyond for us. Communication is always so important and she kept us informed every single step of the way.
Hi Sarah, Thank you for your lovely words, happy to help!
5/5
GoogleKobe Appiah is a good residential sales consultant I would recommend him to others if they are looking for a property to purchase very helpful and attentive
Hi Prabhdit, Thank you for your lovely words!
5/5
GoogleThroughout the house-selling process, Stephanie was incredibly communicative and helpful. She promptly answered calls and emails, keeping me well informed. Stephanie was a great help in this complex process.
Thank you so much for taking the time to leave your review and Stephanie was more than happy to help you
5/5
GoogleA big thanks to the Romford team in helping us sell our house. From the first point of contact with Mark for the valuation we felt at ease. Annette, Jason & Alex conducted all the viewings which resulted in several offers. Stephanie was fantastic at helping the sale progress, keeping us informed and chasing solicitors & buyers etc A very professional, knowledgeable and friendly agency who we would have no hesitation in recommending.
Dear S. Gibbons, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents
5/5
GoogleMark was extremely pleasant and very helpful when he came to view my property. He gave me full information and advice. He called me with updates and any information that I required. I would recommend Haart to my friends and family and now hope to find a property very soon with Haart Estates. Many thanks
Thank you for your kind words and we wish you all the best from all the Sales team at haart Romford
5/5
GoogleMe and my mrs are first time buyers. The whole process of purchasing our perfect family home was mostly daunting. We have viewed quite alot of properties in various different areas and have hands down had the best experience with Kobe from Haart at Romford. Kobe has made the viewing process a lot more pleasant with his energy and enthusiasm. He was in contact with us throughout and accompanied us to our viewings where he would answer all our queries, in a friendly yet professional manner whilst guiding us through the viewing. Thank you very much Kobe. We will always be grateful to you for making our home buying process that much more enjoyable. A T & H
Thank you so much for taking the time to leave your review for Kobe and hope that we can continue to help you in buying your first home.
5/5
GoogleI recently had the pleasure speaking with Mr. Nicolas, and I couldn't be more impressed with the exceptional customer service I received. He was professional, courteous, and incredibly responsive. Throughout the entire call, he was available to answer my questions and provide detailed information, making the experience seamless and stress-free. His expertise and knowledge of the market were evident, and he went above and beyond to ensure that I found the perfect property. What stood out most was their genuine commitment to my needs and their willingness to go the extra mile to make sure I was satisfied. He took the time to understand my preferences and worked diligently to find options that met my criteria. Many thanks
Dear Waqar, thank you for the kind review for Nicolas, glad to hear about his customer service. Haart Lettings Romford.
5/5
GoogleMy interaction with Millie Fisher is one I can only describe as excellent. She responds to my queries promptly. I found her very helpful and professional. Infact, she has provided a diamond service to me.
Thank you Frank for your kind words and five star review! We are glad Millie could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.
