Balgores Romford reviews

★★★★★ 5/5

Trustpilot

A massive thank you to Chris Wilkinson…

A massive thank you to Chris Wilkinson who is the area manager for Balgores Mortgages. I was a bit sceptical of using Balgores in house broker service, but I am so glad I listened to them. Chris has been absolutely amazing from start to finish; incredibly professional, clearly knows what he's doing and talking about! He was very calm, approachable,accecable and reassuring. He was incredibly transparent about everything. Ticked all the boxes you'd want in a broker. He was also able to get me considerably more on my mortgage!The whole process felt swift and stress free. Thank you Chris and your team, cannot recommend enough (if you work for Police or NHS - no brainer, Chris really understands the payslip structure).

Shafi · 2 March 2022

★★★★★ 5/5

Trustpilot

Fantastic

I would like to say a huge thank you to Sarah Oakley of Balgores. Sarah is very professional, hardworking and great with communication. Sarah went above and beyond to make our sale and purchase go as smoothly as possible. She put in a lot of hard work constantly chasing the chain and speaking to solicitors and constantly kept us updated all the way though. I would definitely recommend using Sarah and her team. Thank you so much Sarah, we really did appreciate everything you did for us.

Kelly · 2 March 2022

★★★★★ 5/5

Google

Excellent service and prompt response Will highly recommend

Asha · 23 April 2026

★★★★★ 5/5

Trustpilot

A huge thank you to Kellee and Donna!

We had an absolute nightmare of a time trying to sell our house for various reasons outside of our control (and Balgores' control for that matter)- land registry problems, an unprofessional solicitor on the other side, etc. etc. 2 sales fell through and the one that did finally go through took almost 6 months. I honestly think if we had had any other estate agents we would have simply given up. They didn't lose patience with us or our house and kept on going, getting us a decent price in the end.Kellee is an absolute professional- viewings were always lined up quickly and the communication was super. She even looked after our house when we moved abroad.Donna pushed everything through tirelessly and saved my sanity in the process! She is absolutely wonderful to work with.A huge thank you to both of you and everyone at Balgores!!

J.D · 5 February 2022

★★★★★ 5/5

Trustpilot

Excellent service from Balgores, Hornchurch.

From the start Kellee was professional and very keen to sell our property.Her valuation was the same as another few estate agents, apart from one who severely undervalued. We used Balgores (Hornchurch) because Kellee shone through. Numerous viewings were arranged very quickly by her team, and Balgores did all the viewings backed up with regular communication.Dan of MAB was superb from start to finish with our mortgage. Donna Hickey was fantastic through the stressful last stages of the sale to completion. Balgores knew we were buying our next property via another estate agent, but they did not hound us. Well done Balgores, you've chalked up another happy customer.We would certainly recommend Kellee and her team at Hornchurch.

Pete · 5 February 2022

★★★★★ 5/5

Trustpilot

Would recommend 👍🏼

Christian and his team took over our mortgage application following some severe incompetence from our previous broker. Christian was very prompt with his correspondence throughout the process of restarting our entire application and although we were incredibly upset about having to do this, he ensured the process was as painless as possible. We got things over the line within 3 weeks which we were very happy with. I would recommend Christian and his team to anyone with mortgage needs.

W.H · 8 March 2022

★★★★★ 5/5

Trustpilot

Hornchurch Branch

My first time in selling a property and Donna was truly amazing. It was a very lengthy process with a few complications but Donna was so understanding, supportive and mostly reassuring. She answered every email I sent instantly and went above and beyond to make sure the sale went through smoothly. If I was buying or selling another property I wouldn’t hesitate to use Balgores and would highly recommended them also.

Vicky · 1 February 2023

★★★★★ 5/5

Google

I would like to say thank you oscar for help me all the jurney .

MdBelal · 16 February 2026

★★★★★ 5/5

Trustpilot

Balgores Romford team

Glenn Hardie was our mortgage broker and Bobby Taylor our estate agent. A brilliant team! Glenn was very professional and thorough, spending a lot of time explaining our available mortgage options and always making himself available for any questions. Ultimately helping us in securing a financial product with a very good interest rate!Bobby likewise is very professional and proactive. In fact the house we have just purchased was put forward to us by Bobby who arranged a viewing. We would not have viewed this property otherwise. He is always available for questions and throughout the transaction has been brilliant support in liaising with our surveyor, lawyers and providing us access to the property when required. A great service from a brilliant team!

M · 14 December 2021

★★★★★ 2/5

Google

If you want your house sold don't go with Balgores.

Tom · 26 March 2026

★★★★★ 5/5

Trustpilot

Balgores estate agents

I dealt with Christopher West when selling my mothers house. I found him to be knowledgeable and very helpful in the initial setting up of the sale.Once photos has been taken the property was placed on the market at the correct price and the house sold within a day. I was kept fully up to date with how the sale was progressing by Balgores who endured a trouble free completion was reached. I would have no hesitation using Balgores again.

Ian · 24 November 2021

★★★★★ 5/5

Google

I could not thank Glenn and Claire enough for their professional and calm approach towards the mortgage from start to Finish. The fact find to mortgage offer. When I couldn’t get the documents in a timely manner for one provider Glenn was …

Siraj · 30 September 2024

★★★★★ 5/5

Trustpilot

Brilliant service, would highly recommend!

Absolutely delighted that we chose to go with Joe at Balgores on the sale of our property. Every step of the experience was made as easy as possible for us and he was incredibly supportive not just on our sale, but also helped us overcome the many challenges we faced on our linked onward purchase. Joe was a real ‘partner’ and went through it all with us. He was empathetic and professional, and we really can’t thank him enough for all the hours he put in for us. We couldn’t have done it without him! We’d highly recommend Joe and the team- he gave us a really exceptional service.

Sarah · 4 November 2021

★★★★★ 5/5

Google

Had an amazing experience with Balgores as first time buyers! Our mortgage adviser Glenn was the best, a pleasure to deal with! Highly recommend his services! Shoutout to Claire also, she’s lovely and helpful! The last but not least, Billy who was also helpful and friendly! Thank you guys 😊 …

Oana · 13 May 2024

★★★★★ 5/5

Trustpilot

Exceptional service from Balgores Upminster

What exceptional service from Chris West and his team at Balgores Upminster! They sold our house in TWO days and they followed up progress from start to finish making it a virtually painless process. Can’t recommend them highly enough.

Mrs · 24 November 2024

★★★★★ 5/5

Google

Absolutely radiant review for Balgores Romford! From start to finish, the experience of selling our property whilst stressful, was made so much better, thanks to their exceptional team. …

Malika · 30 September 2025

★★★★★ 5/5

Google

A very smooth experience from first point of contact. Fantastic helpful staff ensured regular updates with clear communication. They were always willing to help and go beyond to provide support for our extensive queries. Thank you so much for getting us our new home.

Shabana · 16 April 2025

★★★★★ 5/5

Trustpilot

Michael Gibbon has been exceptional

Michael Gibbon has been exceptional, from start to finish. He was recommended to us by a friend, and being first time buyers, the whole process is new to us. Michael answered all our questions, was available whenever we needed, was timely in all his communications and meetings and made the entire process pleasant and stress free. I would not hesitate to recommend him to anyone buying a house!

Ayesha · 4 March 2023

★★★★★ 5/5

Google

We have had very recent and very satisfying experience with Baglores estate agents. We were so worried and desperate to find our new place but all thanks to Mark from Baglores estate agents who made our application so smooth and stress …

Junaid · 30 September 2024

★★★★★ 5/5

Trustpilot

Excellent Service

Paul Young Highly recommend! We were referred to Paul by our mortgage adviser to discuss possible income and general life protection. Paul was very helpful and insightful, he went out of his way to provide us with more information than needed, prefilled in forms and gave some great points, which we have followed through with. Thank you Paul!

W · 30 November 2023

★★★★★ 5/5

Trustpilot

Excellent service

Michael and Mackensie were excellent. Michael is very knowledgeable and was able to talk us through all of our options in this difficult climate. He worked hard and on a short time frame to secure us the best possible mortgage. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in a few years time.

Joanne · 6 April 2023

★★★★★ 5/5

Trustpilot

We have received an excellent service…

We have received an excellent service from Balgores in the marketing and sale of our property. They handled all the viewings and worked around times convenient to us. We would like to thank Josh for dealing with the viewings and particular thanks to Sarah for all her hard work and tenacity in getting us to exchange of contracts on our sale and purchase at such a busy time in the property market. She has worked tirelessly to ensure that we were able to achieve completion before the SDLT deadline. I would highly recommend Balgores in future to anyone looking to sell their property.

H · 26 June 2021

★★★★★ 5/5

Trustpilot

Can’t recommend Balgores enough!

Joe has been excellent throughout our purchase, and kept on top of the whole process and went above and beyond. We sold through another agent, but our purchase was with Balgores, and there was no comparison in the service given between Balgores and the other… we can’t thank Joe enough for pushing our chain on and getting things across the line. If we ever sell again we would 100% use Balgores!

Robyn · 30 September 2022

★★★★★ 5/5

Trustpilot

Challenging purchase but all worthwhile!

Buying a property during the pandemic has been a long, challenging and frustrating process. I firstly want to thank Josh Finch who initially showed myself and my wife around to a few properties even drove us to a couple of viewings as we were travelling by foot, this was really appreciated. I wanted to say a big thank you to Lucy and Mackensie to get the mortgage application approved and keeping me informed at all stages.Last but not least me and my wife want to say a big thank you to Sarah Oakley who progressed our property purchase with efficiency, great customer service and always kept me informed of any and all changes (which was quite a few!) Her professionalism and commitment to her job is highly commendable.I highly recommend the services of the Balgores property team.

Jackson · 7 June 2021