Balgores Romford reviews

★★★★★ 5/5

Trustpilot

Balgores was the agent we used to buy…

Balgores was the agent we used to buy the property. In the final stages of the exchange Billy and Paul both worked hard to get this over the line, especially as the deal ran into some difficulties with our buyer. In the end Billy’s tenacity helped move it forward and finally we succeeded. Two nice guys who are easy to talk to and very professional. Happy to give highest recommendation. Thanks fellas 👍👍

Keith · 28 November 2025

★★★★★ 5/5

Google

Highly recommend Balgores - particularly saoire who has been so efficient and knowledgeable with everything. She has really made the process so easy and enjoyable, extremely thankful to her. I will always recommend them to everyone, they have made the process extremely easy and even fun. They really are the best :)

Luke · 10 August 2025

★★★★★ 5/5

Google

We had an excellent experience purchasing our home with Balgores, and we want to give special recognition to Oskar for his outstanding support throughout the process. From our very first viewing to the final stages of the purchase, Oskar …

Lubna · 3 December 2025

★★★★★ 5/5

Trustpilot

Thank you Peter & Claire

We could not be more grateful to have been supported by Peter and Claire whilst buying our first property. They both go above and beyond to ensure you are kept informed and happy with every decision along the way. No question or request was ever too much for them and Pete was amazing at explaining anything we didn’t quite understand and providing us with his professional advice and opinions. Thank you both for making this such a smooth and enjoyable process!

Ellie · 23 August 2023

★★★★★ 5/5

Trustpilot

If you’re a first time buyer

If you’re a first time buyer like me or looking to purchase a property, come to Balgores in Dagenham. I was blown away by the level of professionalism and expertise displayed by the team. I would like to send a special thanks to George, Femi, Sarah, Georgia and Faiza for the excellent customer service they have provided and finding my home. Five star all the way. 😁😁😁

Abdifatah · 30 May 2024

★★★★★ 5/5

Trustpilot

Balgores Property Upminster Branch were…

Balgores Property Upminster Branch were excellent from start to finish. We were very impressed with how polite, caring and professional Christopher was from the initial valuation, marketing and thereafter. Abbie, Chloe and Ricky kept us well informed about viewings and feedback. Abbie and Chloe also did the viewings. Once the sale was agreed Ellie sent the appropriate paperwork via email and Donna was our Sales Progressor. The whole team worked hard to secure a sale and for this we are extremely grateful. I would recommend Balgores to anyone who wants to sell their property in the Upminster area.

Lesley · 14 August 2023

★★★★★ 5/5

Trustpilot

Sale by auction

I was very impressed with Charlie and his team. I had no experience of selling a property by auction but Charlie’s experience gave me confidence. He ensured I was kept up to date at each stage and I am so pleased I took his advice. Thanks to Charlie and his team’s hard work, the house sold for a much higher price than I expected and the process was quick and painless. Contracts were exchanged at the end of the auction and completion will be in 28 days. There is no chance of the buyer trying to re-negotiate on the price or trying to delay the sale. I would definitely use Balgores again and would recommend them as they were both efficient and professional.

Helen · 22 July 2023

★★★★★ 1/5

Google

Don’t like the experience we had with balgores, they’re conditional selling properties which is illegal. We didn’t say anything at the time but I will be reporting them now we’ve found a home. We put it in writing in the email the things …

Halima · 8 October 2025

★★★★★ 3/5

Trustpilot

Balgores Property been great - do not go with their in house solicitors !

Balgores Property has been an amazing service, the team there really did take the time to find me the perfect home that met my requirements. I have now moved in to my property. The reason why I have given this 3 stars and not 5 which I personally would of, is because they referred me to their in-house solicitors - AVRillo. PLEASE PLEASE DO NOT USE THEM ! I was quoted by the solicitors 2K but by the end of it i had to end up paying over £3,700, absolute joke ! This puts Balgores in a bad light as this is a service you recommend and offered. This has hugely put me out of pocket.

Mandeep · 5 July 2023

★★★★★ 5/5

Trustpilot

Congratulations to Dee for such a wonderful service

I have been a senior manager for the NHS for many years and would have been proud of any member of my staff that was as friendly, competant and dedicated to customer care as Deepak was to me during the buying/selling process. I was let down by several other estate agent but Dee secured my sale and my purchase. I could not be happier, he almost felt like one of tge family

Mrs · 16 May 2019

★★★★★ 5/5

Trustpilot

Excellent service

We have never met a more friendly or helpful man than Chen who works in the hornchurch office . He has worked extremely hard to assist us with two properties whilst we were experiencing some personal family issues and he completely took the stress away from us. We would also like to mention Reece in the Hornchurch office who has been very helpful . Would highly recommend these guys to work with …

Deborah · 1 November 2025

★★★★★ 5/5

Trustpilot

Excellent service and customer care.This organisation helped us to sell our…

This organisation helped us to sell our existing house and purchase our new house. They took all of the stress and aggravation out of this process making it easy and straightforward for us. Nothing was too much trouble. They were unfailing in their limitless patience from the number of times they made themselves available to show us and our contractors our potential new house to the numerous times they helped us navigate the online conveyancing. Their knowledge of the market was spot on and their in-depth knowledge of their customer needs both ours and our buyers and sellers meant that they were able to smooth over any potential problems before they had time to materialise. Excellent service and customer care. We would certainly recommend them unreservedly especially Billy and would have no hesitation in using them for any other moves that we may make.

Lesley · 23 June 2023

★★★★★ 5/5

Google

Balgores Romford are quite frankly the best estate agents I have had the pleasure of working with. My review will be extensive and detailed, but to summarise they are dedicated, hard working, diligent, organised, professional and responsive. We struggled with another agent in finding buyers from June 2022 to January 2023, and their buyer pool and due diligence was very poor. I was in contact with the Balgores Branch Manager, Charlie King, who assured me that he could find me a buyer in under a month. Once our property was listed in February 2023, we had a buyer lined up by mid-month. It was astonishing how amazing the team was, their dedicated buyer pool and how quickly we managed to find someone. Marc De La Cruz helped show buyers around our home, and his knowledge and research into the local area was fantastic. Marketing materials were prepared within a few days and our property was listed on nearly every major known website, and we had potential buyers through our door in droves. Once we progressed with the sale, Balgores has an appointed Sales Progressor, Ms Louise Gibson, who is extremely well connected within Havering, very knowledgable about conveyancing and processes, and quite frankly an absolute powerhouse one woman army, with the ability to stay up to date on all her cases, quick to respond to all her messages and emails, and detailed and thorough in her approach. She stays on top of both buyer/seller’s Solicitors, agents, local authorities in a manner I’ve not ever experienced. Louise is strong willed and unyielding in her almost zealot-like drive to obtaining results, in a professional and polite manner, and I cannot sing her praises enough. Charlie King is down to earth, does not present false luring tactics to ensnare potential customers and is a honest hardworking and reliable branch manager who, along with his wider team, provide a stellar service. The sale of our home could not have proceeded as well as it did without Balgores Romford, and we are eternally grateful to Charlie, Marc, Louise and the wider team.

Muhammad · 18 June 2023

★★★★★ 5/5

Trustpilot

AMAZINGGGG SERVICE

I had the pleasure of working with Peter for my property. The amount of support he has given is phenomenal. I was constantly updated with the next moves and all my queries were answered straight away. Any email, call he'd respond back with an answer. He made the journey smooth and stressfree. Will highly recommend for sure! Thank you Peter! Much appreciated 💐

Tasnimhotmail.co.uk · 25 June 2024

★★★★★ 5/5

Trustpilot

The Weapons at Upminster Balgores.

From the date the better half and I got in contact with the absolute rascals of a team at the Upminster Branch we knew we were in safe hands. We tasked Abbie and Chloe with procuring the home of our dreams (no easy feat with the boxes that needed ticking). The Balgores team shortlisted properties, handled our demands with the upmost professionalism and located a property that both "er indoors" and I fell in love with. During the whole process their communication couldn't be faulted and then they passed us to Chris. Chris executed the purchase as a very seamless process bringing in his colleague Donna at the last minute to finalise the details.... What a bunch of Weapons they are! Last but not least I would like to thank the mortgage broker that they introduced us to. A big shout out to Peter Walker! The term "high velocity impact" must have been coined for this man! He delivered his charisma, charm and wit throughout making what would normally be a stressful experience very enjoyable and a fun process. Peter must knock on the doors of banks and mortgage lenders with a sledgehammer, he was always there and always willing. A true professional with so much knowledge of the industry, he had the answers before the questions had even been raised. If only all experiences with Estate Agents and Customer service in general was this good the world would be a better place. This is a very real true review!

Finchy · 2 June 2023

★★★★★ 5/5

Trustpilot

Lewis and Hayley were amazing in securing us a mortgage!

Lewis Channell‑Tomlinson​ helped us with getting a great product on a mortgage where he was very informative and talked us through every step of the way. We are very thankful to him for his extensive support whilst purchasing our property as you can imagine, purchasing a property can be very stressful. Hayley Rossiter was extremely helpful and very supportive in making sure we had all the relevant paperwork so we were in the best position to receive the mortgage offer. I have to say we have had other mortgage advisors in the past, however Lewis and Hayley have exceeded our expectations and we will continue to use their services for future mortgages.

Rubina · 1 June 2023

★★★★★ 5/5

Google

100% recommend Balgores not only did we sell our house with them we also purchased our new property!! Saoire at the Romford branch in Victoria road rm12hs especially was amazing she answered all our questions and helped us every step of the …

Ashlie · 3 October 2025

★★★★★ 5/5

Google

I Can’t fault Balgores, Romford, in helping me sell my aunt’s house. They were always very informative, and helpful in the process. The stress was minimal, and I can’t thank them enough . I would particularly like to single out Louise and …

Peter · 3 October 2025

★★★★★ 5/5

Trustpilot

We have worked with our agent in the…

We have worked with our agent in the lettings group for a number of years and have been very happy with the level of service we have received. All questions have been responded to promptly in a friendly and professional manner. Furthermore they were very helpful at the end of the contract when the property transferred ownership ensuring everything went smoothly. Thank you.

Elizabeth · 21 January 2026

★★★★★ 5/5

Trustpilot

a special thanks to the team that helped us .

We really appreciate the hard work and help the company has provided us with there professional members in the team. we would not have got the chance to get our hands on this property without them. we would especially like to thank Darrel Sackey and his members of team for their hard work and perseverance in getting me and my family a property that we would like to call home. And to go even further beyond, this whole process was complete with in two months, which was outstanding grateful.

Om · 20 May 2023

★★★★★ 5/5

Google

Had the most wonderful experience working with Oskar, not only did he find us a wonderful home with great speed, he also made sure to continuously communicate with us through out the process - can’t recommend him enough!

Gurshagun · 16 November 2025

★★★★★ 5/5

Google

I had a fantastic experience with Balgores Romford, and I highly recommend them to anyone looking for a smooth and transparent property transaction. The team was exceptional in helping me find the perfect property, always listening to my …

Aarav · 3 November 2025

★★★★★ 5/5

Trustpilot

Thank you Glenn & Claire!

My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!

Emily · 4 May 2023

★★★★★ 5/5

Trustpilot

Thank you Glenn & Claire!

My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!

Emily · 4 May 2023