Trusted Agent profile · Romford
Verified
★★★★★
1,015 reviews across 2 platforms
5-6 Station Chambers, Victoria Road, Romford, RM1 2HS
Balgores's office in Romford, at 5-6 Station Chambers, is rated 4.5 out of 5 across 1,015 reviews on two platforms, including 264 Google reviews rated 4.3.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
TrustpilotI was both selling and buying and had…
I was both selling and buying and had contact with Balgores team members at Dagenham, Honrchurch and Upminster including Louise, Claire, Donna, Sarah and Peter, the mortgage advisor. They all had input at various stages and made the process go smoothly. Peter was excellent. Thanks to you all.
5/5
TrustpilotFirst Time House Purchase
Balgores were very helpful and efficient in helping us purchase our house. Nigel was very on the ball and Sarah was always in contact to make sure we were okay and getting the information we needed. Would definitely recommend to a friend.
Hi Thomas,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praises along to Nigel & Sara - please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotBalgores Upminister & Donna - Superstars!!!
Buying a property is one of the most stressful things in life and having Balgores Upminister and in particular Donna in our corner working through the various challenges has made the experience great. I was kept up to date through the whole process and can't wait to enjoy the purchase. Thank you very much!
1/5
TrustpilotHorrible service from Upminster branch
Horrible service from Upminster branch, especially from Richard and Such. We put an offer on a Thursday, offer got accepted straight away in writing. To get it off the market they required us to use their solicitors and to book a survey in. We felt pressured so we used their Solictors and paid in advance. Our mortgage application completed and surveyor booked to call them on Monday. Then on Monday, Balgores called us and said they are withdrawing offer and accepted someone else instead.Very dissatisfied and disappointed with Such and Richard. To anyone reading and purchasing via them...I dont recommend going with them - we are now stuck with their solicitors!
Hi Ken,We're sorry to hear that your experience wasn't satisfactory. We understand how frustrating it is when something goes awry when purchasing a home. Unfortunately in this instance tt was the vendors choice to switch to another offer, which we had to put foward.Kind regards,Richard BurnsBranch ManagerBalgores Upminster
5/5
TrustpilotMy experience with the Agency was…
My experience with the Agency was faultless . Jack was very good , professional and helpful . He was always ready to help and answer an queries . He supported us so much and the sale was smooth and quick .
Hi Tandiwe!Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I've just spoken to Jack from our Romford branch to pass along your message and he's over the moon to hear that you're so happy with the service he provided and he wishes you his best!Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotWe have just exchanged contracts on our…
We have just exchanged contracts on our house move via the Balgores Upminster Branch who we have thanked. We’d also like to thank Donna from the Hornchurch branch for her wonderful service in keeping us informed and upto date all along the way. All the best from David & Maureen Leech
5/5
TrustpilotBen at Balgores
Ben has been very active since he has taken responsibility for our letting account. He has kept us well informed and has worked hard to find us the best prices for any repairs required to our property. Anne Fitzgerald
5/5
TrustpilotI couldn't of asked for a better estate…Balgores Dagenham Essex
I couldn't of asked for a better estate agents to rent my house. As a landlord they have looked after the property and Tennant's and have left me stress free. I am always updated if anything arises. I receive brilliant support and they are really helpful and answer any questions I have. Thank you Paul, Charisse and Amanda
5/5
TrustpilotGreat communication, flexible appointments
Great communication and flexibility. Peter and his team really went the extra mile to help us purchase our first property. Would definitely recommend!
5/5
TrustpilotNikola
Nikola, our lettings consultant has kept us informed every step of the way and we have been very pleased with the entire process. Nikola has been professional but friendly throughout, very reassuring. Thank you :)
5/5
TrustpilotThanks Reece for helping with the…
Thanks Reece for helping with the property you were very professional with your services. I will recommend more people to Balgores you are exceptional and reliable. Thanks once again.
5/5
TrustpilotVery proactive, accessible and amenable team
I had a positive experience with Balgores Property. My first experience was with Peter Walker and his understanding of the property market and mortgages in particular swayed me to pay a premium for his service even though I previously had two other cheaper/free advisors lined up. He was very accessible and responsive and his overall demeanor was assuring. He was also very available throughout the process to respond to our numerous questions anytime. Most importantly, he helped us negotiate a further 3.5% reduction in the property value after the bank's survey. Also, the team assisted us with the insurance covers and we're guided with respect to all our available options which helped us make informed decisions. I know I'm a very difficult person to please but this team went over and beyond to provide good and exceptional service to us during our property purchase process. I would recommend them any day as they were a big part of us not experiencing any frustrations during our house purchase journey. Tomisin
4/5
TrustpilotBalgores reliable, positive and lots of communications
Was kept informed throughout. Dee at Balgores were very helpful dealing with my son Photos of the house were most impressive. A good sale fee was higher than wanted but able to negotiate. So it was a good experience.
Hi Frances,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotLewis & Hayley
Lewis was very helpful in breaking down the mortgage process and supporting all the way through to the offer and Hayley is always keeping me updated of happenings . They team made the process less stressful. I will surely recommend family and friends and will be using the services again.
5/5
TrustpilotA all round excellent service from…
A all round excellent service from Balgores especially Ryan can’t say thank you enough for your help in purchasing our new home will definitely recommend anyone to use these guys they really on the ball and know their stuff
Hi Salim! Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your message along to Ryan at our Romford branch.Please do not hesitate to contact us in the future if you're looking to buy or sell again. All the best, Bradley
5/5
TrustpilotMortgage advisor
Having used other advisers previously, I was recommended Gemma from someone.What a pleasure, quick to respond and was very able to answer all my questions. She managed to sort my mortgage in less than a month. Great service, cannot recommend enough. Also big thank you to rohima for her excellent work.
5/5
GoogleAjay gave me all the information from the beginning, very professional and friendly to help me.
Good morning, Thank you for taking the time to leave us a review. … More
5/5
TrustpilotI would highly recommend Reece Woodhall…
I would highly recommend Reece Woodhall to turn to at Balgores property for help in regards of any queries you have. Our moving in went super smooth from the moment we found a property on their website, all thanks to Reece.
5/5
TrustpilotMASSIVE thanks to Joe
MASSIVE thanks to Joe! He is a true gentleman and man of the word. Literally made it sooo easy for us(first time buyers). Always in touch, always gets the job done. Never seen such a good agent in my life!
5/5
GooglePersonally best service I have received from the whole team at Balgores!! would give the whole team 10/10 foe everything they have done. Special thank you to Darrell who personally took on the challenge to find me my perfect home, i was …
5/5
TrustpilotAmazing service
I can not recommend Abbie, Donna and the team @ balgores enough. Abbie was amazing and made buying our new home relaxing and stress free. She has been in contact the whole time and always happy to help me even on her days off!!!!Thank you again, we absolutely love our new home x
5/5
TrustpilotIf I could give six stars I would
If I could give six stars I would! Great service from valuation to handing keys over on move day. Billy and his team where extremely attentive & professional throughout. I cant speak highly enough of Balgores of Hornchurch.
Hi Matt,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praise along to Billy! Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
GoogleWe recently sold 2 properties with Balgores Romford. We were with a different agent for a number of months before moving to Balgores and the difference in service was astounding. I cannot praise Charlie King enough for his professionalism …
Hi Fran, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
Googleseamless. From having our property valued before Christmas to exchanging 2 months later. Great communication and easy to approach staff. No question seamed too much
Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More
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