5/5
I have viewed a couple of properties with Liam this month, Liam and his colleagues were really helpful.
Agent replied · 25 August 2024
Many thanks Thanthan 5* review . Best wishes, Lucy, Customer Relations.

Trusted Agent profile · Romford, Greater London
Verified
★★★★★
306 reviews across 1 platform
132 South Street, Romford, Greater London, RM1 1TE
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Romford, Greater London, at 132 South Street, is rated 4.4 out of 5 across 306 reviews on 1 platform, including 306 Google reviews rated 4.4.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
I have viewed a couple of properties with Liam this month, Liam and his colleagues were really helpful.
Many thanks Thanthan 5* review . Best wishes, Lucy, Customer Relations.
5/5
Misha Shah from the Romford branch provided an excellent service. She remained fully engaged with us throughout the purchase process, was extremely supportive and addressed or redirected all our concerns. Very organised and always approachable. Thank you!
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
5/5
Staff at bairstow eves Lettings couldn’t be any nicer and more helpful. Only agency that I have called and that are willing to answer any questions no matter how simple they may seem. I’ve phoned on many occasions to ask and they answer without even thinking, the training the company provide seems to be brilliant. Would recommended this company!
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
5/5
Best agency in Romford. Nice and helpful people to deal with at Braistow Eves esspecially Freddie and Jason . They were very professional through the whole proces and helped us out with everything that we needed at any time. I highly recomend them to anyone who is Looking to rent a proprety. Thank you to the whole team
Wonderful to read that you had a fantastic experience with our local Bairstow Eves team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
5/5
We have been using their services for few years .Very good agency ,they found tenants for us very quickly and they provide an excellent customer service We transferred a managements contracts from 2 other agencies to Bairstowe Eves because we very heppy with their services
Many thanks for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Absolute excellent experience at Bairstow Eves Romford! found a lovely home with the help of Freddie Wealand. Even had a bowl of lemons in the first house viewing! AMAZING!!!!
Thank you for your wonderful 5* review and comments. Best wishes, Lucy, Customer Relations.
1/5
Wanted to booked a valuation. Put through to four different people as each ic them could not help me. Ended up speakng to a fourth person in Southampton (I am in Romford Essex) who could not help me and wanted to transfer me again. I refused and told them they had lost my commission
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
I have just completed on my flat and have had an excellent experience using BE. What should have been a straightforward transaction became quite frantic due to silly deadlines being demanded by my buyer and inefficiencies from their solictors. The BE sales coordinator was brilliant with a professional approach and excellent communication. I would highly recommend them.
Hi Dennis, Congratulations on the purchase of your property! The Bairstow eves team in Romford aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Thank you for the recommendation! Kind Regards.
5/5
Staff were so helpful and informative, they really made the process so much easier. I had a lot of anxiety along the way but they made sure to explain all and this put me at ease. Overall great service,very happy customer.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations
4/5
Thank you Jessica for prompt service
Thank you for your review!
5/5
It was a great pleasure to deal with Bairstow eve at Romford, perticulerly with Nicola. Nicola returned all my calls and chased parties involved in my daughters House sale. It was also easy enough to liase with the manager at Romford branch. I will use this office again.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
Very quick and professional team. Used them multiple times in the past. Strongly recommend.
Many thanks for your marvellous 5* review and recommendation Lonela. Best wishes, Lucy, Customer Relations.
5/5
My experience was excellent. Freddie and Jessica from Bairstow Eves were able to help me identify and secure an apartment with a minimum of obstacles, even though I was in the USA. The customer service was outstanding and I would have no hesitation recommending Bairstow Eves to others.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
1/5
Don’t let them near your property, by far the worst experience I have ever had with any company. Extremely unfriendly unresponsive and unprofessional. Pay more if you have to and go to another agency.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Whilst searching for our rented property,which we found through Bairstow Eves Romford, we couldn't have asked for more from Jessica. She was professional, communicative and so helpful. She did a fantastic job from day one and we would highly recommend anyone looking to rent to use her and her team. Thanks for everything
Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott
1/5
Enquired with this estate agent through Zoopla, more than 10 days have passed and no response, very disappointing.
Hello Mark Evans, thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@countrywide.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer. Kind regards, Lucy, Customer Relations.
5/5
Liam and the sales team extremely helpful would use again!!!
Thanks Krishnan for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
Great service from Romford Bairstow eves they let my property with 72 hours Jason especially was amazing
Thank you for your thoughtful 5* review Tim! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Had a very good experience with bairstow eves they were very professional and extremely helpful every step of the way. Thank you
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
5 Star service by Jessica and Clairessa who both went above and beyond the call to get everything over the line given the tight deadlines. I can't speak highly enough of both.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Amazing help from the letting team at bairstow eve romford! especially from freddie, was a great help will recommend to everyone.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
1/5
One star is too good, no professionalism, honesty or integrity, little communication, pay fees for little service. AVOID THIS COMPANY AT ALL COSTS.
Hello Deane, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
1/5
Very dissapointed about this company service, absolutely awful! I paid the holding deposit for a property and then they told me that is not possible to give me the property because"the landlord is not picking up the phone".Ok, i did trust them, but then the things get worse, they was trying to show me other properties which obviously i didn't want them as was not what i was looking for! Plus, when Jameson show me another property, he was so surprised that i paid the holding deposit,"oh, really?"then everything went very clear, the property went let agreed but with 50£extra.I called them and they still saying to me that the landlord is not picking up the phone! Now i'm waiting for my money back.Jameson and Ozlem Belindir absolutely 2 liars,never get a contract with those people.You have all the chances to become homeless.You can't play with people's lives like that!
5/5
I am a tenant of Bairstow Eves and I highly recommend them. They are brilliant. The agents who work there are very helpful and you are guaranteed a quality professional service. They are reliable and will always get back to you if you have any questions, which I have personally appreciated. I highly recommend them to anyone looking for a property as you will not be disappointed with the service you will receive. Moving into a different property can be a daunting, stressful experience. However, they made the process enjoyable, pleasant and stress free.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves's Romford office has 306 reviews across 1 platform: 306 on Google.
Bairstow Eves Romford is rated 4.4 out of 5 across all 306 reviews, and 4.4 out of 5 on Google from 306 reviews.
Bairstow Eves Romford, 132 South Street, Romford, Greater London, RM1 1TE.