Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleNot once have I called them and they've picked up the phone, very disappointed. Don't go to them if you expect to talk to an agent over the phone.
Dolapo · 30 July 2020
Agent replied · 30 July 2023
Hi Fudge,
I am sorry you feel this way, however, I would like to invite you to contact us via review@countrywide.co.uk. to allow us to understand further your rating and comments. Kind regards, Scott (Customer Relations Team)
★★★★★ 1/5
GoogleThey will do all they can to sell, even if it means giving half truths, missing off vital information, not answering your questions, and putting a lot of time pressure. Do not trust them.
HT · 4 November 2017
Agent replied
Thank you for your feedback, i am very sorry to hear that your experience with Countrywide was not a positive one. If you would like to discuss your feedback in further detail please email review@countrywide.co.uk. Many Thanks.
★★★★★ 5/5
GoogleGreat speed and service getting my new apartment. Highly recommend working with Freddie who found out all the information I need and was always quick to respond!
Timi · 14 November 2020
Agent replied
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 1/5
GoogleNot once have I called them and they've picked up the phone, very disappointed. Don't go to them if you expect to talk to an agent over the phone.
Dollopo · 23 January 2020
Agent replied
Hi Fudge,
I am sorry you feel this way, however, I would like to invite you to contact us via review@countrywide.co.uk. to allow us to understand further your rating and comments. Kind regards, Scott (Customer Relations Team)
★★★★★ 5/5
GoogleI would like to thank the Bairstow eves Lettings Team for helping me find great tenants for my properties, with a quick and easy - stress free process. Recommend highly.
Ellie · 28 July 2019
Agent replied
Hi Ellie, thank you for the kind words and 5* review. Best wishes, Mark
★★★★★ 5/5
GoogleBairstows eves gave great customer care from start to finish, they let my property promptly and to lovely tenants. I will definitely use them again and would recommend to anyone.
Tommy · 28 July 2019
Agent replied
Thank you Tommy for your wonderful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott
★★★★★ 5/5
GoogleFreddie at barstow eves was absolutely brilliant
Made everything so easy and
Got me in to my property with in 72 hours.
Would definitely recommend.
Mark · 4 December 2020
Agent replied
Many thanks for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleRented a property through Bairstow Eves and they were brilliant, dealt with everything quickly and professionally, and were able to answer any questions that we had. Definitely would recommend.
Ryan · 28 July 2019
Agent replied
Hi Ryan, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of the teams brilliant service. Many Thanks.
★★★★★ 5/5
GoogleWow - thank you for giving my daughter a brilliant service. The whole process was smooth throughout with the constant update calls. Would highly recommend this agency.
Shiela · 24 February 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleService is very nice. Easy to get house
Rony · 2 March 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica helped us and she was always available for any enquiry. We are happy with their services !PositiveResponsiveness, Quality, Professionalism, Value
Cessy · 20 June 2021
Agent replied · 19 June 2024
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service throughout the whole process. Willing to help with all my questions and very responsive via email/phone. Thanks all!
Marena · 30 July 2021
Agent replied · 30 July 2023
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat customer service from Georgia and Daniel in the Bairstow Eves Romford! Can’t thank them enough for helping me out new to all this so thanks guys!
Samuel · 28 July 2019
Agent replied
Hi, Samuel
Thank you for taking the time to leave this review. It's great to hear that Georgia and Daniel looked after you so well and that everything has gone smoothly too.
Kind regards, Chris
★★★★★ 4/5
GoogleGood value comes in small package,
Same her with 'Bairstow Eves Estate agents Romford' package comes with small cost.
very positive atmosphere.PositiveProfessionalism, Value
SR · 26 August 2020
Agent replied · 30 July 2023
Thank you so much for your wonderful review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleGreat service from Freddie and Jessica @ the Romford branch. Very quick service and super helpful. Much appreciated.PositiveResponsiveness, Professionalism
Elisa · 20 June 2021
Agent replied · 19 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica really supported us with the letting process, really helpful and I would always recommend her expertise. Thank you!PositiveProfessionalism
Alexandru · 20 June 2021
Agent replied · 19 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service throughout the whole process. Willing to help with all my questions and very responsive via email/phone. Thanks all!
Tinotenda · 6 April 2021
Agent replied
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAll staffs were very helpful through my renting process!
Rilone · 2 November 2022
Agent replied · 30 July 2023
Thank you for your kind review!
★★★★★ 5/5
GoogleI can’t thank bairstoweves Romford enough for all there help with letting out our property, Jason Dan and Courtney we’re very helpful. Would deffenetly recommend.
Natalie · 28 July 2019
Agent replied
Thank you Natalie for your 5* review and recomendation of oour Lettings team. Best wishes, Scott
★★★★★ 4/5
GoogleGood value comes in small package,
Same her with 'Bairstow Eves Estate agents Romford' package comes with small cost.
very positive atmosphere.
Satish · 25 March 2020
Agent replied
Thank you so much for your wonderful review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 1/5
GooglePoor service. The manager is an arrogant, rude and lier makes fake promises. Treats customers really bad. AVOID this branch at all costs
Nora · 28 July 2019
Agent replied
Hello Nora,
I am sorry to read that you feel this way. Customer experience is very important to us and as such I would like to invite you to contact us directly, via review@countrywide.co.uk, about your experience so that we can gain any further feedback you may wish to give.
Kind regards, Scott
★★★★★ 5/5
GoogleGreat service from Freddie and Jessica @ the Romford branch. Very quick service and super helpful. Much appreciated.
Eli · 9 January 2021
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat support by Andreea-Ioana Plaku and their office in our house hunting journey. Very friendly and informative. Thank you!
Gai · 4 June 2020
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 1/5
GoogleDo not reply to repair requests from tenantsNegativeResponsiveness
Lizzie · 20 June 2022
Agent replied · 19 June 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.