Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBairstow eves Romford have looked after my property for years, always given me a good service and have just let my property for me in 72 hours ! Brilliant staff thank you!
Louise · 30 March 2026
Agent replied · 13 April 2026
"Thank you for your kind words! At Bairstow Eves Romford, we take pride in providing excellent service to our clients. We're thrilled that we were able to let your property in just 72 hours. Our dedicated staff will continue to exceed expectations! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJason has been amazing. Hewill help with any problem I have or question I have. He is a true gentleman. Can't believe he let my property out in 72 hours. Such a star.
Angela · 15 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this amazing 5* review Angela. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much to Karl and the whole sales team at Bairstow Eves Romford, they got us a great sale price, kept us fully updated throughout the process and have been a pleasure to deal with. We will definitely recommend Karl and his team to friends and family!
Alanna · 22 December 2023
Agent replied · 19 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was referred to speak to a Mortgage advisor called Zinta at the Bairstow Eves Romford branch by Asim, and she was very helpful, honest, and genuine in her advice. No hard selling. Pure honesty. Besides Asim and James, Zinta was another one that impressed me to the extent that I may use her services for mortgage arragement, despite having already made arrangements elsewhere. These guys - Asim, James and Zinta are the best I've dealt with.
Amit · 10 December 2019
Agent replied
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
★★★★★ 5/5
GoogleExcellent service from the team at Romford. They had difficult solicitors to deal with but were exceptional. Thank you Karl and especially Jess, she was awesome. Highly recommended.
Ian · 24 November 2024
Agent replied · 8 December 2024
Thanks Ian for leaving us your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience letting out my property with Bairstow and Eves. Tennant found swiftly and all checks complete, with the start of tennanct being seamless. Jess, Freddie and Clairessa were great. Highly recomend
Curtis · 22 September 2024
Agent replied · 22 October 2024
Thanks Curtis for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDefinitely worth writing a review and giving the guys 5 stars. From start to finish the guys are very professional, polite and very helpful. I moved into my property with ease and very smooth without any issues. Jason the manger went above and beyond to help out and made us feel very welcome in our new home. Special mention to Freddie who helped made this possible. Very happy costumers. Many thanks guys.
Paul Sawyer
Paul · 30 July 2020
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
★★★★★ 5/5
GoogleJason was very helpful and did everything he could to ensure we moved in on our target date. Good communication and excellent service. Thank you for all your help and support.
David · 22 September 2024
Agent replied · 22 October 2024
Many thanks for the fantastic 5* review David. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic experience from the start! Freddie and Clairessa were extremely helpful, friendly and kept me as up to date as possible. It’s our first time renting and they made it easy, smooth and made us feel comfortable to ask any questions we had. Thank you both, Freddie and Clairessa!
Lily · 6 August 2023
Agent replied · 27 August 2023
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleOur agents Freddie,Kyrie and Jessica were outstanding very quick to respond to any queries and worries we may have. Very professional and highly recommended to anyone that is looking to rent or buy they made us feel very important and very quick to get us into our first home as a couple we thank you so much for making our dream come true.PositiveResponsiveness, Quality, Professionalism, Value
Tasha · 26 August 2021
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHi my experience with Bairstow eves was fantastic Liam and Karl went over & above with customer service very good service
Mark · 20 December 2024
Agent replied · 25 December 2024
Many thanks for your marvellous 5* review Mark. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCouldn’t be happier with the service provided by Jason and the team. From viewing the property, to picking up the keys, the whole process was so straightforward and the team were so friendly and helpful. Would 100% recommend Bairstow Eves to anyone looking to move, definitely the most helpful, professional estate agents I’ve used.
Sian · 2 December 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleNot even worth 1 star Really bad agency they rent to people they know, and not to people who they run credit checks on please do not use this agency to rent out your property these people are scammers and Clairessa doesn’t do her job properly or have a clue what she needs to do once the tenant stops payment they don’t care and do nothing to help landlords and leave landlords to stress out even though you have RLP they try and rip people off this is absolutely disgusting they have lost one contract of someone I know and they will for sure be loosing another one, and I will not recommend anyone to use this agency unless you would like to be scammed.
Ej · 5 June 2024
Agent replied · 19 June 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica Pollard was very helpful with the whole buying process of my first home. She was always available to talk to and very friendly. Would 100% recommend
Josh · 26 July 2024
Agent replied · 25 August 2024
Thanks for the wonderful 5* review and recommendation Josh! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve know Jason (estate agent manager) for a few years. Jason is the centre manager who introduced Freddie to me who has been aiding me to find good tenants for my property. I am very happy with both their services and efforts in helping me. Without them I would’ve had such a smooth experience as a landlord. I appreciate all that they have done! They are amazing
KANICIOUS · 25 March 2020
Agent replied
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleI just want to thank Freddie, Jason, Jessica and Clarissa for all of their help. Very quick process and constant communication throughout. Would highly recommend!
Sylvia · 18 August 2024
Agent replied · 25 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Sylvia. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI edited this review because my opinion has since changed, i was so well taken care of through out all this moving process, i was treated with the utmost kindness and professionalism. I recommend this agency to everyone. I would like to give a special thanks to Jason and Freddie, you were both amazing and I'm so grateful to both of you for your care.
Catia · 20 June 2020
Agent replied · 19 June 2024
Thank you for your glowing 5* review of our Bairstow Eves team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
★★★★★ 5/5
GoogleJason has been my letting agent for almost 3 years now. I'm very pleased with the services he and his colleagues provide. Jason is always at the end of the phone when I need him. He is polite, helpful and friendly. I've always received a great service from Bairstow Eves and would definitely recommend them if you have a property to let. 5 stars!
Jessica · 15 July 2020
Agent replied
Hi Jessica, Thanks for the wonderful 5* review and recommendation! It's great to see that the Bairstow Eves team once again provided a professional, polite and friendly service. Best wishes, Amy
★★★★★ 5/5
GoogleHave to say thank you to Bairstow eve letting team found me a house in less than 24hr. I would like to especially thank to Freddie who made it happen. What an absolute gent, thank you so much
Thanasit · 4 November 2023
Agent replied · 25 November 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from the lettings team all very responsive and pro active, also thank you to Karl for recommending them. Good service all round
Bonnie · 26 July 2024
Agent replied · 25 August 2024
Thank you for your terrific 5* review and recommendation Bonnie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m really happy to say I’ve finally found my ideal property after a year! Thank you to Misha for sticking by my side for such a long time! A special shout out to Clarissa and Freddie for helping me let my property within 72 hours!
Maryam · 1 April 2023
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica Pollard was very friendly and approachable. She guided us through every step as first time buyers and made the process very easy.
Marilyn · 26 July 2024
Agent replied · 25 August 2024
Many thanks Marilyn for taking the time to leave us your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Romford team let my property in 72 hours I am amazed by there speed and professionalism would recommend to any landlord thank you Jason and Freddie
Reece640 · 20 April 2024
Agent replied · 19 June 2024
Thank you Reece640 01 for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleMuhammed khan was very professional and super helpful. Had a good experience with this estate agent and would recommend to others.
Tasnim · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We strive to provide top-notch service and are thrilled to hear about your positive experience with Muhammed. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
