Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI'am so happy becouse we meet you.... We would like to sincerely thank Ranjan for activity and excellent work, always responds quickly and answers our questions, and solves our tasks, it is very nice that the workers of the agency have such good tolerance and a job well done.. Thank you 🫶 …
Diana · 23 November 2023
Agent replied · 20 June 2024
Hi Diana, what a delightful review! We really appreciate you taking the time to leave us your five star feedback. It's great to see Ranjan has been on hand to help you whenever you've needed her, I know her and the team at Andrews Romford will appreciate it. Thanks, Rhys
★★★★★ 5/5
TrustpilotI highly recommend Andrews and the nice…
I highly recommend Andrews and the nice lady, Shamiya explained in detail and was friendly in today's viewing. They initially matched a property within our criteria and the details too were accurate as per the property advertisement. Thanks Shamiya and your team.
Yasasvi · 2 July 2024
Agent replied · 24 August 2024
Hi Yasasvi, fantastic to see you had such a brilliant experience with Shamiya and the team. We wish you all the best with your property search. Thanks, Rhys
★★★★★ 5/5
TrustpilotFantastic experience with the andrews…
Fantastic experience with the andrews downend sales team. Although we didnt make an offer we were allowed to view twice right at the end of the day and it was last minute. Antonia was very responsive and answered all of our questions.
Ryan · 26 June 2024
Agent replied · 24 August 2024
Hi Ryan, thanks for the review. Great to hear you had a fantastic experience with us and we wish you all the best with your property search. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreg Lines was incredibly helpful
Greg Lines was incredibly helpful. I left my key inside my flat and unfortunately was locked out but Greg lent me a spare set so I was able to get back into my flat. Thank you!
Natasha · 4 October 2024
Agent replied · 24 October 2024
Thanks for your review, Natasha. Glad that Greg was able to help you.
★★★★★ 5/5
TrustpilotThanks Shamiya Simpson
Thanks Shamiya Simpson, had a wonderful experience with you. You are so lovely in engaging the Tenants. So polite and have good mannerism. Clear in answer to queris, sure I will recommend you to all. Thanks Andrew Property Group
Brijesh · 15 August 2024
Agent replied · 24 August 2024
Thank you, Brijesh. It's great to hear about your positive experience with Shamiya. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleExcellent,professional service from all at Romford but both Shakira and James in particular.
From the first consultation through to the tenancy commencement,we were thoroughly impressed.
Andrew · 11 June 2026
Agent replied · 11 October 2026
Thank you, Andrew, for your wonderful feedback! We're thrilled to hear about your positive experience with Shakira and James. Your satisfaction is our priority, and we look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotViewing in saltford…
I was met by Izzy face to face around 1pm today at the house for viewing.Lizzy was so lovely and totally matched her telephone conversations.Lizzy was very informative and patient and altogether perfestional .A very warm and pleasant visit.Also was met with a smile
Rebecca · 16 May 2024
Agent replied · 12 June 2024
Hi Rebecca, thank you for the five star review to Izzy, amazing to see Izzy was very informative and patient with yourself. I am so glad to see you had such a positive experience and thank you so much for sharing, Izzy will really appreciate this review. Thanks, Laura.
★★★★★ 5/5
TrustpilotThe process was quick and efficient
The process was quick and efficient, our consultant Jasmine was absolutely lovely, she was super attentive and responsive to any queries throughout the whole process, and kept us informed every step of the way. she made the process easy for us and was always on time to all our appointments.
Unknown · 15 January 2024
Agent replied · 12 June 2024
Thank you for the five star review. It's really pleasing to see that Jasmine and the team have been on hand to help you with all your queries each step of the way. We believe communication is key to a smooth experience and certainly looks like you've experienced that so far. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat service from Andrews
Great service from Andrews! Shamiya was so lovely and friendly and gave us an informative tour of the property and didn't rush the viewing at all. She was a pleasure to deal with. Would definitely recommend!
CH · 1 October 2024
Agent replied · 24 October 2024
Thank you for your kind words, We're thrilled to hear that Shamiya provided you with a great experience. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotQuick and empathetic response.
Sarah Robinson was very quick when we requested a plumber to fix our boiler, she understood that we have 14 month old child in the house and going without hot water and heating was not ideal for a child. I like to thank Sarah for her quick response and empathy for our situation.
Johnny · 3 November 2023
Agent replied · 12 June 2024
Hi Johnny, thank you for taking the time to write us a review. We know Sarah works incredibly hard and is extremely passionate about getting a quick resolution when issues arise. Glad to see you and your family now have a warm home again with Sarah's help. Thanks, Rhys
★★★★★ 5/5
GoogleBoth the agents and the staff at Andrews Romford has been extremely professional - they've promptly let me know about new properties coming onto the market (or, sometimes, even before they hit the market!); they've cared about me and listened to my needs and opinions, and even if I wasn't interested in any of the properties I saw with them, they were always kind and attentive. 5/5 recommend!
Mattia · 21 June 2022
Agent replied · 20 June 2024
Hi Mattia thanks for giving us a 5 star review! We’re so pleased that we’ve been helpful to your search and we hope you managed to find the right one in the end. If any issues arise and you need some friendly advice, you know where to find us. KR Kish
★★★★★ 4/5
TrustpilotHelpful team
Sophia, Cat and the team were helpful every step of the way and the valuation of our property was spot on. We were more than happy with the process and experience with Andrews.
Mr · 7 November 2024
Agent replied · 23 November 2024
Thank you, Mr. Gover! We're thrilled to hear that Sophia, Cat, and the team provided excellent service and that you were satisfied with the valuation and overall experience. Your feedback is greatly appreciated! Best wishes, Jake
★★★★★ 5/5
TrustpilotI really want to thank Raluca and her…
I really want to thank Raluca and her team for helping us resolve the issue related to the advance amount . I appreciate the efforts taken by Raluca to keep the communication between the landlord and settle the amount.
Ashwini · 3 August 2024
Agent replied · 24 August 2024
Thank you, Ashwini. We're pleased to hear that Raluca and her team could assist you effectively. Your feedback is much appreciated.
★★★★★ 5/5
TrustpilotEmily and Emma were on it throughout!
Emily and Emma and the team helped us sell our house every step of the way. They were patient and understanding with us so that we felt like we were making the best decisions. They were proactive in sorting out the little details.
Jonathan · 19 May 2024
Agent replied · 12 June 2024
Hi Jonathan , Thank you for the five star review. It is fantastic to hear that Emma and Emily helped you every step of the way and were proactive. Congratulations on the sale of your property! Thanks, Lisa
★★★★★ 5/5
GoogleTierney has been amazing from start to finish, always available, super helpful and the rest of the team have always had a welcoming presence when I've visited the office. 100% would recommend Andrews!
Daniella · 3 November 2024
Agent replied · 10 November 2024
Thank you, Daniella! We're thrilled to hear about your positive experience with Tierney and our team. Your recommendation means a lot to us! Best wishes , Lisa
★★★★★ 5/5
TrustpilotPleasant
My experience with Andrews Property Group and particularly Shamiya Simpson was very pleasant. Shamiya was very personable and professional in her workings during the viewing. I would highly recommend them if you are looking to rent a house/apartment.
SOTIRIOS · 15 August 2024
Agent replied · 24 August 2024
Thank you, Sotirios. We're delighted to hear about your positive experience with Shamiya and our team. Your recommendation is appreciated.
★★★★★ 5/5
GoogleTierney Bone was friendly, super efficient and very professional. Would highly recommended Tierney as a great representative of Andrews as the service has been exceptional and excellent from start to end !!
Kerrie · 18 November 2024
Agent replied · 9 December 2024
Thank you, Kerrie! We're thrilled to hear about your positive experience with Tierney. Your kind words and recommendation mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotIssy and Shamiya a star team
Issy and Shamiya were very friendly and professional whilst showing me around the house this afternoon. They answered all of my questions, which were few, as they did such a good job explaining everything. I would recommend them and Andrews to anyone.
Charmaine · 5 June 2024
Agent replied · 12 June 2024
Hi Charmaine, we appreciate you taking the time to leave us a five star review and know that both Issy & Shamiya will enjoy seeing your positive feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotProperties
I met a young lady called Charlotte, When I viewed a property, she has been more than helpful she went to the next level she keeps me fully informed as she knows my position and exactly what I am looking for, Thank you so much Charlotte
Miss · 18 March 2024
Agent replied · 12 June 2024
Hi Deborah , thank you for taking the time to write us a lovely five star review. Fantastic to hear Charlotte has been so helpful to you and gone to the next level. Thanks again , Lisa
★★★★★ 5/5
TrustpilotNicole Meikle
Nicole helped me with the property at 38 Hilly Orchard and I had an excellent experience. Nicole was very helpful and answered all my queries patiently. She kept me updated about the property and was there to support through the referencing as well. I really appreciate all the effort she put in.
Urvi · 30 October 2023
Agent replied · 12 June 2024
Hi Urvi, thank you for the review and it's great to see Nicole was on hand to help you out through your journey with us. We know it can be a confusing and stressful process at times so brilliant that the team kept you up to date throughout. Thanks, Rhys
★★★★★ 5/5
TrustpilotProperty Management
Gurmit has managed my property expertly. She is always available to resolve any issues from my tenants or myself in a quick and efficient manner.
S · 31 May 2026
Agent replied · 5 June 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Gurmit. Your satisfaction is our priority, and we're glad she could assist you and your tenants effectively. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotJustine was fantastic
Justine was fantastic helping to secure a sale on a difficult property. We tried everything to sell, including going to auction, and were having no luck but Justine got us an offer in excess of the asking price within a week of taking on the matter. Many thanks
Customer · 19 January 2024
Agent replied · 12 June 2024
Thank you for the review, we know Justine we be really pleased to see this following all her hard work to gain interest on your property and now a sale in a really prompt manner too. Thanks, Rhys
★★★★★ 5/5
TrustpilotHello
Hello, I would like to thank Michael Villacis from Andrews for his excellent work. He helped me find an apartment. He always had time to answer my questions and concerns. Thank you for your help.
Rob · 18 September 2024
Agent replied · 24 October 2024
Thanks for your feedback, Rob. It's great to hear about your positive experience with Michael. Enjoy your new apartment.
★★★★★ 5/5
TrustpilotLouise Gonella Andrews Online Review
Louise was extremely informative and has continued to be helpful as a managing agent for a property. She continues to be attentive and actively follows up on items that need attention
MK · 17 November 2024
Agent replied · 23 November 2024
Thank you for your kind words! We're happy to hear that Louise has been attentive and helpful. Your feedback is greatly appreciated! Best wishes, Jake
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
