5/5
Nathan, the letting agent was a true gem in helping me find my dream house in Romford. He went above and beyond to assist me with the move, making it a breeze. His expertise and support were invaluable. Highly recommend Nathan for his …
Trusted Agent profile · Romford
★★★★★
166 reviews across 2 platforms
221Pettits Lane North, Romford, RM1 4NU
Accord Sales & Lettings's office in Romford, at 221Pettits Lane North, is rated 4.8 out of 5 across 166 reviews on two platforms, including 153 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Accord Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
Nathan, the letting agent was a true gem in helping me find my dream house in Romford. He went above and beyond to assist me with the move, making it a breeze. His expertise and support were invaluable. Highly recommend Nathan for his …
5/5
Very prompt and professional service. Highly recommended.
Thanks very much for the review. Really pleased you were happy with the service. All the best Accord Sales & Lettings
5/5
Instructed Accord during the height of the pandemic, had numerous set backs due to the COVID situation but all through that time the staff were nothing but helpful, patient and supportive. God knows how many times I must have been on the phone to Paul. Always available to take my call, never dismissive of my concerns . All in all a thoroughly professional firm, know what they are doing and do it well. Would highly recommend .PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave this review :)
5/5
I recently purchased a property through Accord and couldn’t recommend Jamie Carr highly enough. He was very professional and always easily contactable with regular updates which was a real lifeline considering the long chain I was in. Even after I moved in he was more than happy to come to the house when I had trouble locating the stop cock and non existent water meter.
5/5
Exceptional service and know how throughout the sale process. Brandon from day one was transparent, we could see his efforts to help us, and for once it was refreshing to see this from a selling agent. We can't fault him or the agency and would HIGHLY recommend other home owners to use Accord. They are farbetter when it comes to a personal service compared to all these so called High St coperate sharks...thank you again to everyone at Accord and esp Brandon for helping us secure our dream home. You guys are the best.
Thank you for taking the time to leave this review :)
5/5
Great service from start to end from viewing to final completion…! Would recommend to everyone thanks to entire team.
Hi Sami Thank you for the great review, we really appreciate it. We’re pleased you felt well looked after from viewing right through to completion. All the best Jamie and the Accord Team
5/5
It was a pleasure working with Nathan at Accord lettings. He made the whole process fast and simple and kept me updated along the way. I would use again if/when I need another tenant.
Thanks for the wonderful feedback!
5/5
This is the second time we have used Accord for selling properties and. both times the sales went very smoothly. My daughter also used Accord and she was happy with them as well.
Thanks Christine - that's wonderful to hear.
5/5
We are happy with Accord's services as they quickly reply when we have inquiries. In addition, they liase with the owner and the solicitor to make it happen on outlr requested completion date.
Hi Emjee, thanks for taking the time to leave this review. We appreciate it.
5/5
Nathan from Accord Sales and Lettings have been brilliant in helping us through the flat viewing, contracts and move in process. He was so helpful in ensuring we had all the info we needed and being on hand to answer any additional questions. Both Nathan and the Accord team made the process very easy and smooth and we are very grateful for the support throughout!
5/5
My property is being managed and let by Accord and it has been a year already. I am pleased with their service and feel assured and confident that they have my best interest as they regularly keep me informed. Amanda, Charlotte and Nathan are really down to earth people and have strong market knowledge of Romford
Hi Jade, thank you for your wonderful feedback.
5/5
Good service easy and hassle free.
Hi Christopher Thank you for the review, we really appreciate it. Pleased to hear you found everything easy and hassle free. Jamie and the Accord Team
5/5
My experience of Accord, as agents selling my Mum's house, was excellent. As a smaller company, they seem to appreciate the value of their good reputation locally, and they were always responsive and accountable. They received a good number of offers for the property and used their experience to help me select a reliable buyer. They kept on top of the conveyancing which reduced the stress for me. A really good job.
Thank you for taking the time to leave this review :)
5/5
Highly recommend. I was provided with an outstanding service. Jamie and his team went above and beyond to assist me with the purchase of my first home. If you're looking for a highly experienced and knowledgeable agency look no further.
Thank you for taking the time to leave this review :)
5/5
Paul and Sophie you have been brilliant, we would recommend this estate agent to anyone, we cannot thank you enough through the whole process. Amazing!! Viv and Terry.
Hi Viv and Terry Thank you so much for your lovely review, we really appreciate it. We’re so pleased you felt supported throughout the whole process and that the experience was a positive one. Wishing you all the very best. Jamie and the Accord Team
5/5
From our first meeting with Paul, we have enjoyed a solid and professional service from Accord. Choosing an agent to sell Dad's house, our family home of 70 years, since new , could not have been made easier. Friendly, honest, and great people skills from Paul and Ellen. Thank you.
Thank you for spending the time to leave us a lovely review.
5/5
Accord managed my sale and purchase incredibly professionally. Acting as agent for both purchase and sale, there were a few times where they were placed in a tricky position, but every time they acted transparently and fairly. Everybody at the Romford branch was incredibly helpful and went out of their way to make the process as smooth as it possibly could be. Thanks to all the team.
Hi Mike, thanks for taking the time to leave this review. :)
5/5
Felt very well supported, leading to a successful sale. Thank you for all your hard work.
Kevin - thank you so much for leaving us such a wonderful review!
5/5
Absolutely brilliant service as always from Nathan, who goes above and beyond at all times to ensure things run as smoothly as possible in my let.
Thank you for the kind words, we really appreciate you taking the time to leave a review. We’re pleased everything ran smoothly with your let and that you felt well looked after throughout. That’s exactly what we aim for. As always, we’re here if you need anything moving forward. Jamie and the Accord Team
5/5
Wow my Experience with Accord Sales & Lettings have been nothing but exceptional. I am happy with the service I got from Georgie- May she was amazing and made the whole renting journey look easier. I am grateful and will always recommend them to anyone looking for Home.
Thank you so much for this wonderful review :)
5/5
No questions were too stupid to ask. The process was thoroughly transparent, and carried out efficiently and quickly. Nathan you were excellent. Thank you.
Thank you Maxine for taking the time to leave such a wonderful review.
5/5
Nathan and the Accord team were very knowledgeable and professional as always. Quality tenants found and approved within days. Very happy landlord once again
Hi Lisa Thank you for your continued trust, we really appreciate it. We’re delighted we were able to secure quality tenants quickly once again and keep things running smoothly for you. All the best Jamie and the Accord Team
5/5
Accord made selling the property smooth and efficient from the word go: from my initial contact with Paul, through to marketing and viewings with Ellen and post-sales with Sophie. Nothing too much trouble for Accord and I would not hesitate to recommend them. Thank you team Accord!
Thanks Chris for taking the time to leave valuable feedback :)
1/5
Dishonest and unprofessional conduct “Accord Sales and Lettings” I would strongly advise potential buyers to exercise extreme caution when …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Accord Sales & Lettings, Romford won Trusted Agent.