Trusted Agent profile · Romford

Accord Sales & Lettings Romford reviews

★★★★★ Excellent

166 reviews across 2 platforms

221Pettits Lane North, Romford, RM1 4NU

Accord Sales & Lettings's office in Romford, at 221Pettits Lane North, is rated 4.8 out of 5 across 166 reviews on two platforms, including 153 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

153

Reviews on Google

This office

Facebook logo

4.7 / 5

13

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Accord Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

We found our new home at Accord, where we received excellent service from the employees at Accord. Also, they provided us with excellent service while we were looking for a house, showing us several houses and when we found the right house for us, they looked into everything and stayed with us until everything was completed. We have two particularly nice people there who helped us out whenever we needed them. We would like to thank Jamie and Gary in particular. Thank you, Accord

Ruwan · 24 August 2025

Agent replied · 24 March 2026

Hi Ruwan Thank you for such a kind review, it really means a lot to both of us. We’re so pleased we were able to help you find the right home and support you all the way through to completion. It’s always our aim to stay with clients from start to finish. Wishing you every happiness in your new home. Jamie and Gary

5/5

Google

After viewing several properties to rent, Accord Sales and Lettings managed to show me a newly decorated property just at the right time. From the start, they came across as highly professional, with the properties they advertise being presented to a very high standard and clearly selected with care to appeal to prospective tenants. In comparison to my experience with other letting agents, Accord has really stood out. Their communication was excellent throughout, prompt, clear, and consistent, and they made sure to keep me updated at every stage of the process. What impressed me most was the personal touch. The team were genuinely considerate of my personal circumstances and treated the entire process with understanding and respect. I dealt with Sharon, who showed us around the property, and Amanda, who made the key handover smooth and efficient after all checks were swiftly completed. A truly professional team with some lovely people, thank you for making the whole experience stress-free.

Heana · 1 May 2025

Agent replied · 24 March 2026

Thank you so much for taking the time to leave such a wonderful review.

5/5

Google

We worked with Jamie on selling our property. Our situation was slightly complex but he was there with us the whole time. He had in depth knowledge about the housing market and the issues that can arise when selling a property. The response was quick and when we needed help chasing someone in the chain that was done as well very quickly. If we were to sell or a rent out a property again we'd definitely use this company.

BE · 24 April 2025

Agent replied · 24 March 2026

Thank you for taking the time to leave such a wonderful review for Jamie.

5/5

Google

The team at Accord are fantastic and offered a great service to us from start to finish. On initial valuation Paul presented lots of research regarding house prices in the local area and trends in the market, and ultimately came up with an accurate valuation we was very happy with. He then organised an open day and sold our house in one day! After accepting the offer the whole team, especially Gary and Jamie were so helpful and always on hand to give advice along the journey. Sophie in the Sales Progression team chased where necessary and ensured the sale completed without hiccup. Overall we are very happy with Accord and would have no problems recommending to anyone looking to sell their house.

Robyn · 10 April 2025

Agent replied · 24 March 2026

Hi Robyn, thanks for taking the time to leave such a great review!

5/5

Google

Nathan and Georgia have been nothing but brilliant throughout my letting process. The property came up for rent on the Friday, Georgia arranged me a viewing on the Saturday, and then I put in an offer and Nathan worked beyond his working hours all weekend to make sure my references and everything went through and he had everything he needed to secure me the property by Monday! Georgia went above and beyond and met be before he working day to allow me into the property to take measurements. It was then Georgia who met me on the move in day, went through anll paperwork and inventory super quick so I could move in . My experience has been seamless and I couldn’t be happier with the lettings team at Accord! An issue with the gas supply and Nathan was contacting me after hours to resolve! 5 star lettings company! Thank you Nathan and Georgia!

Michelle · 24 March 2025

Agent replied · 25 August 2024

Thanks for taking the time to leave such wonderful feedback!

5/5

Google

We have just sold our property with the Romford office. and have been delighted with the service received. From initial contact with Jamie and his Sales team through to the service provided by Sophie once the sale was agreed, everything has run very efficiently. The sales team were very proactive, and kept us in the loop, offering sound advice throughout. Jamie was also able to help us sort a few jobs around the house as he has extensive local knowledge. Once Sophie and the sales agreed team took over, they were able to move the process along swiftly, keeping in touch throughout, and anticipating any queries that might arise and acting upon them very quickly. We felt reassured that we were in good hands and would thoroughly recommend Accord Romford, thank you. Lesley Galloway

Paul · 24 March 2025

Agent replied · 22 January 2025

Thanks for taking the time to leave this positive review Lesley.

5/5

Google

We’ve received five star service from this professionally run independent company and were delighted with all aspects of the sales process, which included amazing property photos, the introduction of only relevant potential buyers and throughout, kept well-informed of progress. Especially appreciated the availability of feedback info provided via Street.co.uk. Special shout out to Paul and Gary for their help in achieving a prompt sale, although all members of the team have been friendly in their communication. We definitely have no hesitation in recommending Accord if wanting a hassle free, efficient estate agent!

CeeJay · 24 March 2025

Agent replied · 24 March 2026

Hi CeeJay Thank you for such a detailed and generous review, it really means a lot. We’re delighted you were pleased with the marketing, the buyer introductions and the communication throughout. A smooth, well informed process is always our aim. We really appreciate the recommendation. Jamie and the Accord Team

5/5

Google

Excellent service from Georgie and team. Georgie has been Very professional in organising viewings and regular updates. Very accommodating and gives very honest opinion. Thank you Georgie and team. House has now been rented out very swiftly within few weeks. I have gone for full management with Accord for my peace of mind.I am sure they will live up to the expectations. Really pleased so far.

SSS · 24 June 2025

Agent replied · 24 March 2026

Many thanks for taking the time to leave us this review!

5/5

Google

We can not fault Accord. They have been amazing from the very start. A few ups and downs along the way with our house move but Jamie and the team were always there to speak to and we can not thank them enough. Highly recommended!

Laura · 24 December 2025

Agent replied · 24 March 2026

Hi Laura Thank you, that really does mean a lot. As you know, moves can have a few bumps along the way, so I’m genuinely pleased we were able to support you through it all. That’s exactly what we’re here for. Wishing you every happiness in your new home. Jamie

5/5

Google

We had a property to let and contacted a few EA around Collier Row. Nathan and his team really stuck out as a caring knowledgeable team. Since signing with them they have gone from strength to strength, always coming back to any questions within a very timely manner and with such professionalism. We would definitely recommend Accord sales and letting to any landlords.

Dawn · 24 March 2025

Agent replied · 25 August 2024

Many thanks for your kind feedback!

5/5

Google

From start to finish Jamie was friendly and supportive throughout the whole process giving his personal advise and ensuring the process was as easy as possible. Sophie from sales progression ensured I was kept informed constantly. Brilliant communication, strongly recommend Accord for anyone looking to buy and sell. Thank you again!

Sarah · 24 July 2025

Agent replied · 24 March 2026

Thanks so much, Sarah! We’re really grateful for the review and so glad you were happy with the support from the team.

5/5

Google

The experience with ACCORD Sales & Lettings has been absolutely outstanding! From start to finish, the service we received throughout the house purchase process was exceptional. The team demonstrated professionalism, clear communication, and meticulous attention to detail, turning what could have been a stressful experience into a smooth and well-managed journey. I truly appreciate how promptly my questions were addressed and how I was kept informed at every stage. Their proactive approach and deep knowledge gave me complete confidence that everything was in good hands. It’s rare to find a team so dedicated and approachable, they truly exceeded our expectations. Thank you ACCORD team for making this process such a positive experience!

Lina · 24 December 2025

Agent replied · 24 March 2026

Hi Lina Thank you for such a thoughtful review. That genuinely means a lot to all of us. Buying a home can feel overwhelming at times, so I’m really pleased you felt informed and supported throughout. We try to keep things clear, proactive and steady from start to finish. Wishing you every happiness in your new home and thank you again for trusting us. Jamie

5/5

Google

Great experience managed with expertise, competence and efficiency by Nathan Hancox who went over and above and way beyond my expectations to offer a great personalised service letting my property, thank you. Nathan communicated with me efficiently, coming back to me very quickly indeed throughout the letting process and since. I would highly recommend Accord Homes and particularly Nathan, to all landlords and potential landlords. A great service, well done!

Karen · 25 September 2024

Agent replied · 25 October 2024

Hi Karen, thanks very much for leaving such a wonderful review. We will pass this to Nathan.

5/5

Google

As a first time landlord I was recommended Accord by a friend. I walked into their office in Upminster where I was greeted by very friendly and knowledgeable agents, Who helped me with any questions or queries I had. That same day Nathan came out to view the property and by then end of the day I had an estimated valuation and booked in to have photos taken that same week. The photos were taken by Georgie who was very fast and professional with this and made the property look a true reflection on camera as it is in person. The property was listed with Accord for no longer than a week when we had viewings completed and negotiations with tenants. Accords selection process is very thorough and will make sure they find the right people for the right property. While getting the best price for both landlord and tenant. I cannot recommend Accord and especially Nathan enough and look to be a long term customer with them.

Michael · 24 March 2024

Agent replied · 25 August 2024

Hi Michael, thank you so much for the feedback you have left. We are thrilled you are so happy :)

5/5

Google

5 stars for Accord! Georgie-May was brilliant from start to finish with the letting process for myself & my husband! Nothing was too much trouble & the in person & phone customer service was always great. We will always use Accord when needed in the future! Thank you Georgie!

Aimee · 24 June 2025

Agent replied · 24 March 2026

Hi Aimee, thanks very much for leaving such a wonderful review for Georgie-May, we really appreciate it.

5/5

Google

Georgie has been absolutely brilliant, The team at Accord have provided a professional warm service from start to finish.

Segun · 24 February 2026

Agent replied · 24 March 2026

Hi Segun Thank you for your kind words. We’re so pleased Georgie was able to support you and that you felt well looked after throughout. Providing a professional and friendly service from start to finish is exactly what we aim for. All the very best The Accord Team

5/5

Google

Accord are simply outstanding. Do not look any further for an estate agent, Accord went above and beyond any other I’ve come across. Their marketing was exceptional and helped me achieve above the asking price for my property. They set realistic expectations, communicated clearly and remained professional throughout. What really impressed me was the teamwork, everyone at Accord pitches in and their dedicated sales progression team ensured the whole transaction moved quickly and smoothly. They were also incredibly responsive whenever I needed them. I can’t recommend Accord highly enough!

Mentoring · 24 September 2025

Agent replied · 24 March 2026

Thank you so much for such a detailed and generous review. We’re really pleased the marketing and sales progression made a difference and that you felt the teamwork behind the scenes. Achieving above asking price is always a great result, but just as important is making the process smooth throughout. We truly appreciate the recommendation. Jamie and the Accord Team

5/5

Google

Big shoutout to Georgie! She helped us so much in finding our dream home. …

Maria · 24 February 2026

Agent replied · 24 March 2026

Hi Maria Thank you so much for your lovely review. We’re really pleased Georgie was able to help and make the whole process smooth and straightforward for you. She’ll be so happy to read this. Wishing you all the very best in your new home! From all of us at Accord Sales & Lettings 🏡

5/5

Google

A big thank you to Accord. Having used other estate agents in the past Accord were so much better, and made the selling of a house seem easy from start to finish. Paul explained the process, and Ellen was always there updating me, she was fantastic. Sophie on the sales progression team was also great and kept me updated on what was happening and chased the solicitors for updates. I would recommend using Accord as they always have time for you and any questions you may have.

Debbie · 23 August 2023

Agent replied · 29 October 2023

Thank you for your recommendation, it's most appreciated

5/5

Google

From the very first moment I met the Accord team I knew I had picked a winner Paul viewed and marketed my house, which sold in a week. Ellen was my go to girl and supplied me with a copy of the EPC when I couldn’t remember where I had put mine, lost forever, and Jamie who bought my keys for the house because I don’t drive. The dedication of the staff is outstanding I would highly recommend them to all who are selling their home. Thank you so much for making the journey such a happy one. Mrs P Carr.

Patricia · 21 August 2023

Agent replied · 29 October 2023

Thank you for your lovely review!

5/5

Google

Georgie-May is a credit to the accord sales and Lettings team. She was very polite on our first meeting and had given us all the answers to our questions. She has gone above and beyond to help us get into our beautiful new home. Thank you again

Anthony · 24 March 2025

Agent replied · 24 March 2026

Hi Anthony, thanks very much for leaving a review. It's wonderful to read and we will pass this on to Georgie-May

5/5

Google

The team at Accord have been outstanding. Renting through them has always been seamless, with consistently friendly and professional service. Amanda, my main point of contact, has been exceptional. She is always responsive, informative and genuinely supportive, doing everything she can to ensure things run smoothly. Any issues have been dealt with promptly, often with same-day visits from their maintenance team. Georgie has also been fantastic, carrying out property inspections with efficiency and care, and always offering a friendly voice on the phone. If I weren’t moving out of Accord’s area, I would have been more than happy to continue renting through them. I couldn’t recommend them more highly.

Anthony · 7 August 2025

Agent replied · 24 March 2026

Thanks so much, Anthony! We really appreciate your kind words. It's been a pleasure helping with your rental journey, and we're always here if you need anything in future. Thanks again for your support!

5/5

Google

Viewed several apartments yesterday, looking for a one bedroom flat in Birmingham city centre. Although we ultimately decided on a property not let by Accord i would like to say that their agent Simon was a star - friendly, prompt and professional

Craig · 24 March 2025

Agent replied · 25 August 2024

Whilst we'd love to claim this 5* review, we think you've mistaken us for another business. We're based in the London Borough of Havering and we do not have a Simon in the office!

5/5

Google

An amazing team! Specially Georgie was very helpful and quick to respond to the questions! Finding out a home, viewing to finalizing the contract - all processes were transparent and we were informed regularly. Happy to recommend Accord Sales & Lettings!

Mahfuz · 24 March 2025

Agent replied · 25 August 2024

Thank you for the feedback, wonderful to hear of your experience :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Accord Sales & Lettings Romford

How many reviews does Accord Sales & Lettings Romford have?

Accord Sales & Lettings's Romford office has 166 reviews across two platforms: 153 on Google, 13 on Facebook.

What is Accord Sales & Lettings Romford's rating?

Accord Sales & Lettings Romford is rated 4.8 out of 5 across all 166 reviews, and 4.8 out of 5 on Google from 153 reviews.

Has Accord Sales & Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Accord Sales & Lettings, Romford won Trusted Agent.

Where is Accord Sales & Lettings's Romford office?

Accord Sales & Lettings Romford, 221Pettits Lane North, Romford, RM1 4NU.

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