Trusted Agent profile · Romford

Accord Sales & Lettings Romford reviews

★★★★★ Excellent

166 reviews across 2 platforms

221Pettits Lane North, Romford, RM1 4NU

Accord Sales & Lettings's office in Romford, at 221Pettits Lane North, is rated 4.8 out of 5 across 166 reviews on two platforms, including 153 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

153

Reviews on Google

This office

Facebook logo

4.7 / 5

13

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Accord Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Jamie is a brilliant estate agent, I would highly recommend to anyone and will definitely use in the future. Having spent 6 months with another agent and go nowhere I switched to Accord and Jamie, within 2 weeks I had 3 offers, and within 3 months had exchanged and completed. Through the whole thing Jamie was open and approachable, highly knowledgeable and went out of his way to help me.

Claire · 24 March 2025

5/5

Google

I’ve worked with this estate agent twice now as a buyer, and both experiences have been excellent. They’ve been consistently transparent throughout the whole process, always available when needed, and genuinely helpful at every stage. It’s rare to find an agent who communicates this clearly and makes the journey feel straightforward. I would happily recommend them to anyone looking to buy or sell.

Romain · 24 November 2025

Agent replied · 24 March 2026

Hi Romain Thank you for coming back to us again and for such kind words. It really means a lot that you’ve worked with us twice and felt well looked after both times. Clear communication and transparency are things we take seriously, so I’m pleased that came through. All the best Jamie

5/5

Google

I’m very impressed with Jamie’s service. I required a property inspection report for our house along with a letter to show proof. This was completed In a timely manner. In the past I have used accord’s services to purchase a property. They are very efficient and provide a top notch customer service!

Tayyeb · 24 February 2026

Agent replied · 24 March 2026

Hi Tayyeb Thank you for your kind words, I really appreciate it. I’m pleased we were able to assist you quickly and it means a lot that you’ve come back to us again. Always here if you need us. Jamie Accord Sales & Lettings

5/5

Google

Very helpful and considerate staff, willing to assist me all the way from 1st enquiry through to completing purchase of my ideal property. Special thanks to Ellen for her high standards of service. Always willing to help. Also to Paul for his offers to assist me when viewings seemed likely to be difficult. As a buyer a message to potential sellers I recommend Accord to market your property well, whilst assisting the buyer.

Pauline · 11 May 2023

Agent replied · 25 August 2024

Hi Pauline, thank you for your wonderful feedback for Paul and Ellen :)

5/5

Google

Accord and in particular Georgie have been amazing, very approachable and informative, I cannot recommend them enough. Very smooth process from start to finish and checking was an absolute breeze!

Stuart · 23 March 2026

5/5

Google

We recently completed on our first home bought through Accord. We had been looking for a number of years and having had a sale fall through and a bad experience with a previous agent, it was such a relief having the professional and friendly experience we got from Brandon at Accord. From start to finish Brandon made sure the process went through smoothly and efficiently and was very knowledgeable. He was always on hand to answer calls, get us back for additional viewings - nothing was too much for him. Was a real pleasure buying the house through this estate agent. The purchase went through in 11 weeks (over Christmas), so thank you Brandon & the Accord team.

Ava · 3 June 2022

Agent replied · 25 May 2023

Thank you for your kind review. We'd like to wish you many happy years in your new home!

5/5

Google

Accord! Jamie, Gary and team where friendly professional and kept us updated all through the sales process. 5 stars highly recommend.

Michael · 24 August 2025

Agent replied · 24 March 2026

Thanks, Michael! Really appreciate the great feedback. It was a pleasure working with you, and we're so pleased you were happy with the service. Wishing you all the best!

5/5

Google

Paul has probably been the most approachable and professional estate agent we came across during our house hunting as buyers. From the moment we first spoke to him we felt he understood our situation and he always ensured that our messages were passed on to our seller promptly. We can honestly say that had it not been for Paul's help and professional yet very kind manner, we would not have been able to complete especially as we were in a chain and there were a few issues at the top of the chain. We would recommend Accord to anybody who wants to sell or buy as they are probably the only estate agents left who truly care, not just about their own clients but also about the buyer. Thank you Paul and the Accord team!

Ben · 25 May 2022

Agent replied · 25 August 2024

Thank you for taking the time to leave this review :)

5/5

Google

I recently rented a property through Accord in Romford and the service received was first class. Nathan and Georgie were extremely helpful throughout the process from viewing, where Nathan was knowledgeable about the property and the area, to final agreement and move in where Nathan and Georgie made sure everything went as quickly and smoothly as possible.

George · 24 March 2024

Agent replied · 25 August 2024

Thank you for leaving great feedback for Nathan and Georgie!

5/5

Google

A Great family run business, giving that personal service. Paul and Ellen were very attentive, with Ellen doing a grand job with most of the viewings. Although the market is quite depressed at the moment, Accord stuck with it and managed to find the perfect buyer. Thank you all for getting the property sold for us.

Michael · 24 March 2024

Agent replied · 25 August 2024

Hi Michael, thank you for taking the time to leave this review.

5/5

Google

Thank you for your support on every step to purchase the property. I would recommend your company on highly standard and very professional. Thank you Gary and Gabrielle.

Nilay · 18 March 2026

5/5

Google

As tenants myself and my wife were struggling to find the perfect home for us and our two children. But when we found Nathan our prayers were answered. He found us the perfect home that we can call our home and feel comfortable in for the foreseeable. My wife drove him mad with calls for updates but he never complained once and explained everything so well and reassured us all the time. Thank you once again for everything and I'm sure we will have many happy years in our new home 🏡

Stuart · 24 March 2025

Agent replied · 25 August 2024

Thank you for taking the time to leave such lovely feedback!

5/5

Google

I’ve had the pleasure of dealing with Accord Sales and Lettings over the years (both selling and renting) on numerous occasions. Most recently we had the pleasure of working with them renting a property off of them. Amanda, Nathan and Georgie-May have been amazing from start to finish and dealt with everything for us! Nothing is a problem and they worked hard for us to get into our new home on a very short time frame. What could have been a stressful time was made so much easier with their help and professionalism. I couldn’t recommend them highly enough.

Hayley · 24 March 2025

Agent replied · 25 August 2024

Thank you for your wonderful feedback!

5/5

Google

Rented out our property in Upminster with Accord, the process went very smoothly, with very fast turnaround and new tenants found and moved in quickly. Received great advice on how to best present the property, and everything was organized quickly and efficiently on our behalf, including all the necessary checks and maintenance before being put on the market. The property was marketed very effectively with a good listing and great photos. Communication was prompt and I was kept up to date on all progress. The fact that they are a local company also makes it very easy to do business. I would definitely recommend to anyone looking to let out a propery in the area!

Jon · 24 March 2025

Agent replied · 24 March 2026

Hi Jon, thank you for taking the time to write this review - it means a lot and we are glad you are happy with the service.

5/5

Google

I’ve had an excellent experience with Accord Sales and Letting. The team has been supportive, responsive, and extremely professional from start to finish. Any queries were dealt with quickly, and their clear communication made the process stress-free. I truly appreciate their care and attention to detail, and I would not hesitate to recommend them to anyone looking for a reliable letting agent.

Abisola · 24 September 2025

Agent replied · 24 March 2026

Hi Abisola Thank you for your lovely review, we really appreciate it. We’re pleased you felt supported and well informed throughout. That’s exactly what we aim for. All the best Jamie and the Accord Team

1/5

Google

I had the displeasure of renting from Accord lettings. They didn't want to return my deposit, kept finding silly reasons to deduct money. When it comes to repairs, they are so slow its shameful and they will only do temporary fixes. There was an old boiler in my flat, it was about 60yrs old, totally useless and I went a whole month without hot water. I kept having these stupid inspections every 3 months, then it was 6 months. They stop inspecting when they see there where repairs that needed to be done on the flat. Wish I could rate them 0 stars.NegativeResponsiveness, Quality, Professionalism, Value

More · 26 August 2021

Agent replied · 25 March 2024

Hello Shay I am deeply concerned about your comments. I cannot find any record of you renting a property through our company. Can you please contact me urgently regarding this review? We've certainly never left a tenant without a working boiler for a month! We do carry out regular property visits but these are currently done remotely to minimise any risk from covid. Can you please email me with some more details so I can look into this fully? My email address is jamie.carr@accordhomes.co.uk. Kind regards Jamie

5/5

Google

The decision to go ahead with Accord agency was the best decision we could have made. All the team is super professional, reliable, nice, patient & very helpful on any aspect. I would like to emphasis the nothing but amazing service we received from the agent Nathan Hancox & the manager Amanda Carr. I couldn't recommend them enough! Thank you so much & we will be more than happy to use your services again in the future.

Carmit · 24 March 2025

Agent replied · 22 January 2025

Thank you Carmit, really glad to hear what a good experience you had.

5/5

Google

We haven't moved in over 40 years and buying our dream home through Accord has been a great experience. The whole team work so well together. Ellen was our point of contact and she made the whole process as stress-free as possible, always on hand to answer queries and to move thing along. Accord is number one in my book.

Frank · 29 September 2023

Agent replied · 29 October 2023

Thank you so much for your kind words!

1/5

Google

I had the displeasure of renting from Accord lettings. They didn't want to return my deposit, kept finding silly reasons to deduct money. When it comes to repairs, they are so slow its shameful and they will only do temporary fixes. There was an old boiler in my flat, it was about 60yrs old, totally useless and I went a whole month without hot water. I kept having these stupid inspections every 3 months, then it was 6 months. They stop inspecting when they see there where repairs that needed to be done on the flat. Wish I could rate them 0 stars.

Shay · 25 May 2021

Agent replied · 25 May 2023

Hello Shay I am deeply concerned about your comments. I cannot find any record of you renting a property through our company. Can you please contact me urgently regarding this review? We've certainly never left a tenant without a working boiler for a month! We do carry out regular property visits but these are currently done remotely to minimise any risk from covid. Can you please email me with some more details so I can look into this fully? My email address is jamie.carr@accordhomes.co.uk. Kind regards Jamie

5/5

Google

Accord estate agents exceeded our expectations in every way. Jamie had exceptional market knowledge who was very professional with a lovely personalised approach. The staff of Accord always on hand to advise with genuine care and support. I absolutely could not recommend this estate agent enough and want to give our heartfelt thanks to all at Accord for the way you dealt with my late Aunts sale of the property.. you really are fantastic. :-)

Anna · 24 March 2025

Agent replied · 22 January 2025

Thank you for taking the time to leave this review. We really appreciate it.

5/5

Google

Georgie-May and the team at Accord were professional, friendly and patient with me during the transaction which was also seamless. Thoroughly recommend using this agent.

Emma · 24 March 2025

Agent replied · 24 March 2026

Hi Emma, thank you for taking the time to leave us such a wonderful review!

5/5

Google

Accord sold our house within a month of being up for sale very professional Paul & Brandon in Pettits lane office are very good and when you are getting ready to exchange a lady called Helen deals with the process Helen is also very good they are always at the end of an e mail or phone call They soon got the process all moving again after lockdown Thanks again accord would thoroughly recommend accord if you are thinking of selling or buying Tracey fisher sold at Pettits lane in rise parkPositiveProfessionalism, Value

Tracey · 26 August 2020

Agent replied · 25 August 2024

Thank you for taking the time to leave this review :)

5/5

Facebook

I rented out my house through Accord for 9 years and was extremely happy with their service. Amanda is open, honest and clear. I also just sold the place through Jamie who provided outstanding service. They found me very good tenants and checked the place every 6 months and organised any repairs efficiently and effectively. Jamie got a quick sale at a good price and I found the Accord staff great with their communication and openness. I would highly recommend. Thanks, Barry Barry O'dowd

Barry · 7 May 2020

Agent replied · 25 May 2023

Thank you Barry, it's been a pleasure working with you throughout these years, Amanda and Jamie

5/5

Facebook

I would strongly recommend Accord and in particular Jonathan Finbow. The service and support in completing the sale of my Mum’s house in very difficult circumstances was exemplary. The sale was extremely complex and without the attention and communication from Jonathan,would never have been concluded. I cannot speak highly enough of Accord and Jonathan and feel the combination is the best out there and why I recommend them so highly!Thank you again Steve and Mum (Upminster)

Stephen · 13 January 2021

Agent replied · 25 May 2023

Thank you so much for your kind words

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Accord Sales & Lettings Romford

How many reviews does Accord Sales & Lettings Romford have?

Accord Sales & Lettings's Romford office has 166 reviews across two platforms: 153 on Google, 13 on Facebook.

What is Accord Sales & Lettings Romford's rating?

Accord Sales & Lettings Romford is rated 4.8 out of 5 across all 166 reviews, and 4.8 out of 5 on Google from 153 reviews.

Has Accord Sales & Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Accord Sales & Lettings, Romford won Trusted Agent.

Where is Accord Sales & Lettings's Romford office?

Accord Sales & Lettings Romford, 221Pettits Lane North, Romford, RM1 4NU.

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