5/5
Great service from Accord, Ellen, our agent, sold our property within the first week of being on the market, I would highly recommend Accord!
Agent replied · 25 August 2024
Thanks for leaving such lovely feedback for Ellen :)
Trusted Agent profile · Romford
★★★★★
166 reviews across 2 platforms
221Pettits Lane North, Romford, RM1 4NU
Accord Sales & Lettings's office in Romford, at 221Pettits Lane North, is rated 4.8 out of 5 across 166 reviews on two platforms, including 153 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Accord Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
Great service from Accord, Ellen, our agent, sold our property within the first week of being on the market, I would highly recommend Accord!
Thanks for leaving such lovely feedback for Ellen :)
5/5
Accord was recommended to me by a friend and thankfully I took their advice. From the first meeting with Paul to completion I was given a 5star service. I wouldn't hesitate in recommending accord to everyone and already have. Thank you so much for everything
Thank you for taking the time to leave this review :)
5/5
We recently purchased a home through accord. The property was in probate however the purchase went through very smoothly. Always quick to respond to requests for information. Couldn’t ask for any more. Thank you.
Thank you for taking the time to leave this review :)
5/5
Great experience, was super on the ball with everything. Such time efficiency which I have struggled with in the past with over estate agents. Would highly recommend.
5/5
Accord have been really helpful through the whole process of buying my first home. They answered any queries I had very quickly and supported me through the last few months. Would definitely recommend them to anyone. the team couldn’t do enough to help make things as easy as possible.
5/5
Great service property turned round and re let within a week,, No stress everything taken care of Thanks for all your help
5/5
Excellent service from Nathan at Accord - efficient, professional and responsive. Thank you!
Thanks Michaela for leaving great feedback for Nathan!
5/5
Once again Accord have come up trumps. Good knowledge, communications and service. Lovely family run company. Can’t get any better :)
5/5
I cannot praise Paul & Brandon highly enough. They are professional and go above and beyond to provide a superb service. We had numerous viewings and several offers, and they were always on hand to offer help and guidance.
Thank you for taking the time to leave this review :)
5/5
Accord were brillant after 100 viewings Brandon became our friend he worked so hard to sell our house he worked with us and helped out when ever a problem came up will recommendPositiveResponsiveness, Quality, Professionalism, Value
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5/5
I purchased a house via Accord and was updated every step of the way. All of the staff are very friendly and helpful. I would definitely recommend. RobPositiveProfessionalism
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5/5
Nathan from Accord Upminster has recently been extremely helpful and proactive in helping with an ongoing maintenance issue at my property. He has gone above and beyond to ensure a difficult situation is dealt with quickly and …
1/5
Very Bad experience with Pol from Pettits Lane , he accused that ''if I want you will get the property '' we never received updates on negotiations.I DONT RECOMEND THEM AT ALL , RASISMNegativeQuality, Professionalism
We are very sorry to receive this review. Unfortunately, not every offer can be accepted. Ultimately, it is the seller who makes the decision on which offer they wish to accept. We work to provide the seller with the full financial information and qualification of each offer. To accuse us of racism is grossly unfair and totally unfounded.
1/5
Beware they did this to a family friend.... They withhold some of your deposit, claiming that the property was left in an unsatisfactory state when it clearly wasnt and was actually left cleaner than when they moved in.
Hello John, can you send us a message with some more information about this accusation? I cannot find records of you renting any property through our agency.We are a small family business. We are very proud members of the Association of Residental Le… See more
5/5
Although I did not end up taking the property with this company I can certainly say that throughout my search process this was by far the most helpful agency that I dealt with. …
5/5
Very good to deal with, happy to assist you with all matters, will us them again and in fact, am using them again!PositiveResponsiveness, Professionalism
Thank you for taking the time to leave this review :)
5/5
The team in rise park Romford are highly experienced - professional and know the area very well. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
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5/5
sold my house with accord and they did a great job advertising with great photosPositiveProfessionalism
Thank you for your kind review
5/5
Small owner / managed business with personal service. Friendly, efficient and helpful. Been using for over a decade now.
5/5
Great people to do business with. Very knowledgeable on all the legal stuff and took the pressure off from me. My property was let within days!
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5/5
First class service from the whole team.PositiveProfessionalism
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5/5
sold my property in brentwood for me very quickly....ie the first person who walked through the door all went very smoothly!!!!! will definitely use again.
Thank you for taking the time to leave this review :)
5/5
Provides good, honest advice. Very experienced and polite.
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5/5
Sold property within one week of advertising. GREAT.
Thank you for taking the time to leave this review :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Accord Sales & Lettings, Romford won Trusted Agent.