Every review we hold for the Rochester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWorked with Dylan to secure a mortgage in really difficult times. We had no idea we would be able to get a mortgage during the pandemic with the market so tough.
Dylan worked tirelessly to secure us a mortgage and the carried on working to find us a better deal.
Communication was always swift and friendly, Dylan was never anything but friendly and professional.
We would certainly recommend his servicesPositiveResponsiveness, Quality, Professionalism, Value
Kevin · 25 August 2021
★★★★★ 5/5
GoogleLucy, Matt and Jordan are all great. Really helpful and kind to set up viewings move in. Have me lots of confidence in securing the property and help out a lot in the tenancy process. Amazing
Zheng · 13 April 2025
Agent replied · 24 October 2024
Thank you for your wonderful review for our lettings team.
We hope you have settled well into your new home.
Kind Regards
Lucy Curtis
Lettings Manager
★★★★★ 5/5
GoogleI would love to commend Lucy, my letting manager for a job welldone. She's highly professional and dedicated. Her service was exceptional, she listened, was quick to respond and made our first letting experience in the UK a remarkable one. Thanks to Your Move for making Our Move possible in the shortest possible time!.
Oyenike · 13 April 2024
Agent replied · 20 June 2024
Thank you for your kind words. It has been a pleasure helping you move into your new home.
Kind Regards
Lucy Curtis
Lettings Manager
★★★★★ 5/5
GoogleTeam at Your Move Rochester (Lucy & Matt) have been extremely helpful and managed to let our properties in no time. We appreciate their approach and professionalism. Thanks once again
Quiddity · 13 April 2025
Agent replied · 24 August 2024
Thank you for your kind review! It has been pleasure working with you and we look forward to helping secure tenants for any future properties you have here in Rochester as well as across our other branches.
Thank you again.
Kind Regards
Lucy Curtis
Lettings Manager
★★★★★ 5/5
GoogleThanks Your Move Rochester ( Jordan & Tina )for helping assist the sale of my property.
I highly recommend the team here as they are always helpful and have a service that shines.
I wish you all the best at Your Move Rochester
RS · 24 September 2024
Agent replied · 24 October 2024
Thank you so much for your wonderful review, it has been a pleasure working with yourself!
Kind Regards
Lucy Curtis
Lettings Manager
★★★★★ 5/5
GoogleWould highly recommend Your move Rochester , Lucy and Matt specially with finding us a property so quickly and keeping us updated, Thank you so much guys!! xx
Amy · 13 April 2025
Agent replied · 24 August 2024
Thank you for your lovely review for our lettings team!
We wish your family all the best in your new home.
Kind Regards
Lucy Curtis
Lettings Manager
★★★★★ 5/5
GoogleMy aunt brought a flat from this agency. Jordan was exceptional throughout and so very kind and supportive to a very elderly lady. My thanks. Definitely recommend this agency and Jordan in particular
Christine · 13 April 2024
★★★★★ 5/5
GoogleGreat experience letting through Your Move Rochester. Lucy garnered confidence with a professional, knowledgable and honest approach and Lea followed up by securing a great tenant at a fair rental income. Regular communication kept me firmly in the loop and the whole experience has so far been a delight.
David · 15 July 2025
★★★★★ 5/5
GoogleThe whole team, and especially Tina, were great throughout the sales process. They were particularly on the ball when it came to closing the sale hours before the Covid-19 lockdown. I thought the sale was going to collapse but they helped to get everything over the line within a few hours. It was touch and go, but they did a good job.PositiveResponsiveness
Sean · 21 June 2021
★★★★★ 5/5
GoogleWe bought with Your Move Rochester. From start to finish communication was smooth, we did hit a bump on our end but the team didnt give up on us and provided a solution, and we our dream first home as first time buyers! Big Thank you to Tina and the team!!
Demi · 13 December 2022
★★★★★ 5/5
GoogleAn outstanding service all round! Jordan Hudson dealt with my case and I honestly couldn’t have gotten through it without him. He went above and beyond to make sure that the whole process was as smooth as possible and was at the end of the …
Lindsay · 13 April 2024
Agent replied · 20 June 2024
Thank you for your kind review.
I hope you are enjoying your new home and we are very grateful you choose to … More
★★★★★ 5/5
GoogleWe have used Your Move before and their service was up to its usual high standards. Professional and efficient, would recommend.
Bob · 13 April 2025
Agent replied · 20 June 2024
Thank you very much for your kind review!
We wish you all the best.
Kind Regards
Lucy Curtis
Lettings Manager
★★★★★ 5/5
GoogleArrange a good Tennant always made sure the rent payment was in my account on time and any issue concerning maintenance was sorted out asap
Tom · 13 January 2026
★★★★★ 5/5
GoogleI sold my house through Your Move Rochester. Jordan was my main contact and sales manager. Although the whole process took over a year Jordan never gave up and always went the extra mile to ensure I was kept up to date every step of the way.
Linda · 13 November 2022
★★★★★ 5/5
GoogleWe can't recommend Jay Hooper strongly enough, he has worked tirelessly throughout a long and tricky process, always super helpful, professional and cheerful, a real pleasure to deal with and his skills have been instrumental in smoothing the way to our successful completion. Big thanks to him, Anne and the rest of the team at Manns Rochester for all their help.
Fran · 15 April 2020
★★★★★ 5/5
GoogleHad a fantastic experience from Paul and the team throughout my whole moving process, sold my house super quickly as well as helped me and my partner find our new dream home and their mortgage advisors and solicitors were very helpful and informative throughout. Would recommend to anyone and I will certainly be using them again!PositiveResponsiveness, Quality, Professionalism
Anthony · 25 August 2020
★★★★★ 4/5
GoogleThey were very friendly and helpful. The agent made the viewing and move-in process smooth and painless!
Jelson · 13 April 2025
Agent replied · 24 August 2024
Thank you for your kind review for Matt.
We hope your are settling well into your new home!
Kind Regards
Lucy Curtis
Lettings Manager
★★★★★ 5/5
GoogleJust like to say from the first time I spoke to Holly and Rupert at your move at the Hoo office ,they kept us informed daily and helped us to purchase our new home . We would highly recommend them to anyone.Thank you
Paul · 14 October 2022
★★★★★ 5/5
GoogleMet Ryan and he was amazing he couldn’t have been more helpful - Absolute star . Spoke to Dan a few times on the phone and he was also incredibly helpful - can’t thank them both enough. Thanks to both of them we have a beautiful new home to move into Tomorrow and we can’t wait.
Jess · 26 March 2020
★★★★★ 5/5
GoogleI had a wonderful experience at Mann
I had a wonderful experience at Mann. I worked mainly with Anne, she was there every step with us as we purchased our first home. Nothing was ever too much trouble, even when I was calling her for updates non stop! Great communication. Would definitely recommend Mann
P · 17 September 2020
★★★★★ 5/5
GoogleI bought my house through Your Move in Strood Kent, the staff there was warm and friendly, communication was excellent.Tina was wonderful what more can I say 10 out of 10 all round thank you guys for a wonderful service 😊 …
Winnie · 14 September 2022
★★★★★ 1/5
GoogleTold us how much the seller wanted to secure sale on house went straight in at that price was told following day someone else has already bought it. Then went back with higher bid which was later revealed higher than the final buyers, but told the seller wanted the lower bid. Work that out!
The · 15 April 2020
★★★★★ 5/5
GoogleI would highly recommend Your Move, HOO and have used Your Move since 2014 to rent out my property. Rupert, Richard and Jane kept me informed throughout the whole process. I would definitely recommend Your Move.
John · 20 February 2023
★★★★★ 5/5
GoogleI had a great experience at Mann Rochester. Anne was knowledgeable and supported us at all stages of the purchase. Nothing was too much trouble, even my constant phonecalls for updates! Anne didn't mind at all and communicated clearly with us at all times. We would definitely recommend, 5 stars!
Clodagh · 17 September 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.