5/5
GoogleVery smooth process with high professionalism. Thank you
Agent replied · 27 August 2024
Thanks for the wonderful 5* review Abimbola! Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Rochester
Regal Estates Rochester reviews
★★★★★
170 reviews across 2 platforms
157 High Street, Rochester, ME1 1EL
Regal Estates's office in Rochester, at 157 High Street, is rated 4.8 out of 5 across 170 reviews on two platforms, including 169 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Regal Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Rochester office, from every platform, shown as written. First names only.
Google5/5
GoogleThe service was very efficient and professional for my rental property. The communication was fabulous keeping me up to date with everything. Thank you!
Agent replied · 21 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing service. Not so long ago we received keys for our lovely house. We are so grateful for Samuel’s help and support.
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery good people to move around and they communicated well.we had a very positive approach from the agents and they worked out well organised.
Agent replied · 21 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience, highly recommended, very professional and friendly, everything offered came through and in time, the agency should be considered for an excellency award.
Agent replied · 21 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood service, friendly team, quick response. Thank you for helping me to get through processes, well done.
Agent replied · 21 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe used Regal Estates to find us Tenants for one of our properties as they had previously found us tenants in another property and 9 years later, we still have the same tenants . We were greeted by Jessica at the Rochester office and felt both relaxed and confidence that our needs would be met . We were kept informed at all stages and received good advice to go forwards . Regal arranged viewing day and found us who we believe to be the perfect tenants . It was simple with no problems . We will use Regal again .
5/5
GoogleRegal were really friendly and helpful through the whole process and have aimed to be as efficient as possible. Would recommend
Agent replied · 21 June 2024
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI value the help you've given me...Keep up the great work. 🙏🏽 …
Agent replied · 21 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleRegal Lettings have been extremely professional in helping me and my partner finding our new home. I'd highly recommend them.
Agent replied · 21 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleKaan dealt with my letting process from the start to finish. He is so kind, gentle and professional. Thanks for making the process a smooth one.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service and always reachable and willing to help with any enquiries and requests. Highly recommend
Agent replied · 21 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGot into my dream first place with the help of Amanda at Regal in Rochester. Very kind and easy to work with. Helped a lot with insurance side of things too, everything went smoothly! Totally recommend.
Agent replied · 21 June 2024
Hi Brandon. Thanks for the wonderful 5* review and recommendation! It's great to see that the Regal Lettings team once again provided a professional, polite and friendly service. Best wishes, Amy
5/5
GoogleThe processing of my reference checks was super fast and I can't thank them enough.
Agent replied · 21 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSuper friendly staff and quick to communicate, very knowledgeable about what they're showing and always lovely to talk too, even with extreme time pressure
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat agency, super happy with the service and the ease of collaboration. The staff is super helpful and very quick to respond. Highly recommended 👌PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleExcellent service very professional.
Agent replied · 21 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmanda and Tony are very supportive and helpful . Able to answer questions and will promptly fix any issues in my flat . Grateful for their service
Agent replied · 21 June 2024
Thank you for the wonderful 5* review. Best wishes, Lucy
5/5
GoogleReally helpful and friendly staff
Agent replied · 21 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleWe let out several properties from our portfolio through Regal Estate Agents. We've always found Natalie and Hayley to be very helpful and informative, and we are very satisfied with the service they provide. Would highly recommend.
5/5
GoogleVery pleased with the help and service from Will, was a smooth process, highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleFriendly informative staff, great professional service. Highly recommendedPositiveProfessionalism
Agent replied · 21 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent! Quick and efficient! Really nice people also.. big help .. highly recommend..PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery easy and straight forward transaction processPositiveProfessionalism
Agent replied · 21 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Regal Estates Rochester
How many reviews does Regal Estates Rochester have?
Regal Estates's Rochester office has 170 reviews across two platforms: 169 on Google, 1 on Yell.
What is Regal Estates Rochester's rating?
Regal Estates Rochester is rated 4.8 out of 5 across all 170 reviews, and 4.8 out of 5 on Google from 169 reviews.
Has Regal Estates won any awards?
Yes. In The Trusted Agent 2026 awards: Regal Estates, Rochester won Trusted Agent.
Where is Regal Estates's Rochester office?
Regal Estates Rochester, 157 High Street, Rochester, ME1 1EL.
