Trusted Agent profile · Rochester
★★★★★
170 reviews across 2 platforms
157 High Street, Rochester, ME1 1EL
Regal Estates's office in Rochester, at 157 High Street, is rated 4.8 out of 5 across 170 reviews on two platforms, including 169 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Regal Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rochester office, from every platform, shown as written. First names only.
4/5
GoogleGreat communication from first point of contact until the final handover of keys.PositiveResponsiveness, Quality, Professionalism, Value
Hi Kat. Thank you for taking the time to leave us your 5* review. Best wishes, Amy
5/5
GoogleReally happy with my experience so far. I encountered very friendly, flexible and respectful staff members. Regal Lettings found a flat for me to rent in no time; the referencing process went quick, too. Staff were also very supportive whilst I was settling in, and so far I have experienced no problems. Thank you!
5/5
GoogleAlthough only known for a short while my first impression of Regal Estates is very high. They promptly found me new tenants at a more favourable rent than I had previously charged. They also gave me good terms and a first class service. Hopefully this will lead to a good long term relationship.
5/5
GoogleVery good and helpful recommend them to anyone.PositiveQuality
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
1/5
YellAvoid
So far the worst agency I've worked with. Their approach is extremely unprofessional and the agents are ignorant and not supportive at all even for issues that they should fix.
5/5
GoogleThank you to Regal Lettings for very efficient service right from the start. I will not have any hesitation recommending you to others and i hope to work with you in the future.
5/5
GoogleRating only, no written review.
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
4/5
GoogleLike Ronseal it does just what it says on the tin - professional, friendly service, highly recommended.
5/5
GoogleBest lettings team in the Rochester/Medway area. No more to say that that really...top notch.
5/5
GoogleRating only, no written review.
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thanks Sarah for leaving us a 5* review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your 5* review.
5/5
GoogleRating only, no written review.
Thank you for your 5*s!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Regal Estates, Rochester won Trusted Agent.
