Ryder & Dutton Middleton reviews in Rochdale

★★★★★ 5/5

Google

I recently bought a house through Ryder and Dutton, Middleton branch. I dealt with Emma Hanley and Elizabeth Powell and both were extremely professional, very good at their job and took away a lot of the stress for me. It was an absolute pleasure dealing with them both. I would highly recommend Ryder and Dutton due to my experience with both Emma and Elizabeth.

Hayle · 17 December 2025

★★★★★ 5/5

Trustpilot

Great to deal with buying our new house…

Great to deal with buying our new house and selling our old one in hard and challenging times. Thank you to Naomi, Micheala, and Amber.

Chris · 28 September 2026

★★★★★ 5/5

Trustpilot

I have been very happy so far with the…

I have been very happy so far with the service provided by Ryder and Dutton for the sale of my property. Kirsten was excellent and responded quickly and reassuringly to any problems that arose, ensuring everything was kept running smoothly. Alex and Amy were also very helpful with dealing with any queries and questions, and chasing these up. I would recommend using this agent.

Lauren · 13 August 2026

★★★★★ 1/5

Trustpilot

I am extremely disappointed with Ryder…

I am extremely disappointed with Ryder & Dutton. I raised a serious complaint concerning my property purchase and was given false and misleading information about their complaints and independent redress procedure. I followed the procedure I was given, only to find that the redress route I had been directed towards could not deal with my complaint and I was subsequently told that I needed to pursue the matter through a different independent ombudsman. This caused unnecessary delay, frustration and additional work for me. I believe customers should be provided with accurate and transparent information about the complaints procedure and their rights to independent redress. I am extremely unhappy with how my complaint has been handled and would not recommend Ryder & Dutton.

Mohammed · 12 August 2026

★★★★★ 5/5

Trustpilot

Friendly, supportive, professional

I have used Ryder and Dutton several times and always been impressed by the service they provide, and this time was no exception. Catherine at their Heywood office was excellent throughout: supportive, proactive, professional. She always kept us in the loop and did her best to make the process as quick and smooth as possible. She also good-naturedly put up with my occasional outpourings of impatience and frustration! 😀 A true professional.

Peter · 2 October 2026

★★★★★ 5/5

Trustpilot

Great service

We found the recent end to end service in the sale of our house excellent. A huge shout out to Jenny Boyle. She has been exceptional throughout. We quickly built up a trusted relationship and I so appreciated the regular updates. She was calm, friendly and professional with a tenacity that helped us through the process. Best estate agent I’ve ever come across. Thanks Jenny!

Ruth · 3 August 2026

★★★★★ 5/5

Trustpilot

Catherine was so good at back and forth…

Catherine was so good at back and forth timely communication. Very tenacious when emailing solicitors and keeping me in the loop. Great experience thanks to her hard work.

Ms · 3 September 2026

★★★★★ 4/5

Trustpilot

Geraldine kept us up to date throughout…

Geraldine kept us up to date throughout the process of our sale. We have recently used Ryder & Dutton twice to sell properties, where other agents have failed.

CRISTINA · 2 September 2026

★★★★★ 1/5

Trustpilot

The worst agency you could put in…

The worst agency you could put in charge of your house. If you want a hassle free service DO NOT use them. My experience has been consistently disappointing. Communication has been poor from the outset, with repeated mistakes, delays, and a lack of attention to detail. The viewing process was handled unprofessionally, with the agent appearing unfamiliar with the property and unable to answer basic questions. Throughout the tenancy management, there were administrative errors, unexplained charges, and a general lack of transparency. Routine inspections were significantly delayed despite repeated chasing and, when eventually carried out, were incomplete. I also found the agency unwilling to apply the terms of the tenancy agreement consistently, often appearing to overlook clear breaches while placing the burden on the landlord to resolve issues. Rather than acting as an impartial managing agent, they frequently seemed to favour one side instead of managing the tenancy fairly and professionally. Overall, the service has been disorganised and below the standard I would expect from a professional letting agency. Based on my experience, I would not recommend them.

SDE · 7 August 2026

★★★★★ 5/5

Google

We recently sold and bought a property through Ryder and Dutton and would like to thank the staff for their hard work. Emma was always ready to help with any questions and communicated with the vendors to get them answered quickly. Elizabeth was our moving manager and she was so friendly and helpful, liasing with both solicitors and keeping us up to date throughout the process. We couldn't have done it without them.

Mary · 2 September 2025

★★★★★ 5/5

Trustpilot

We had a great experience with Ryder…

We had a great experience with Ryder and Dutton, in particular, Sarah who was really supportive and proactive in organising our tenancy, deposit etc. Thank you Sarah!

Hollie · 7 September 2026

★★★★★ 5/5

Trustpilot

Extremely friendly and professional…

Extremely friendly and professional from start to finish. My wife and i were due to have a baby end of July so started the whole moving process end of Jan with the hope we'd have sufficient time to move and settle, but a difficult seller was making this impossible. Our Move Manager, Catherine Salisbury co-ordinated between us all to keep the ball rolling and made sure everyone was moving forward and we cant thank her enough for this. We eventually moved on 20th July just in time for our baby to arrive on 31st!

Jack · 4 August 2026

★★★★★ 5/5

Google

I recently purchased a property through ryder and dutton. Elizabeth was my move manager and she kept me in the loop with everything and chased solicitors both sides. Everyone i dealt with in the office, when needing to do visits to the property were friendly and efficient. Thank you for the welcome pack also, much apprciated.

Alexandra · 17 January 2026

★★★★★ 5/5

Google

I used Ryder & Dutton to purchase my forever home. The colleague Ammaarah Ali was exceptional in handling all my queries regarding my property purchase. She demonstrated professionalism and expertise, putting me at ease throughout the entire process. Her proactive approach in addressing my concerns and following up on necessary actions was impressive. I highly recommend her services based on her outstanding performance and dedication.

John · 27 October 2025

★★★★★ 5/5

Trustpilot

Geraldine’s great!

Geraldine has been amazing for us with our move. Constantly updating in times when it felt no one else was communicating our place in the whole moving process and helped up to understand more about the steps both estate agents and solicitors take. I really can’t thank her enough, she is a credit to your company.

Dan · 10 September 2026

★★★★★ 5/5

Trustpilot

A huge Thank you to Emmy!!

A huge Thank you to Emmy!!! She was extremely helpful throughout the process. As a first time buyer I had so many questions and she was always there to help. Also a huge shoutout to the rest of the team too.

Adeera · 14 May 2026

★★★★★ 5/5

Google

Dealt with Emma Hanley Was a very good experience Emma dealt with our offer for a property In the end our offer was accepted Great work from Emma Thank you so much

ZAHID · 11 July 2026

★★★★★ 5/5

Google

Thank you Ryder & Dutton for guiding me through the sale of my house. Everyone that I dealt with was friendly and professional. Special thanks to move managers Emma Hanley and Elizabeth Powell who kept me up to date with events through the months of waiting for completion. Both were friendly, helpful, informative and always professional. Thank you.

Tricia · 11 December 2025

★★★★★ 5/5

Trustpilot

I would highly recommend Ryder and…

I would highly recommend Ryder and Dutton as your estate agent. From the professional male member of staff who valued our property, to Jess in branch. We moved last week and Catherine was our move manager who supported the full chain keeping us all in the loop. Thanks again

Claire · 8 October 2026

★★★★★ 5/5

Trustpilot

Exceptional service from Ada and Michelle

We cannot recommend Ryder & Dutton enough. Everyone we have dealt with have been very diligent and professional throughout the entire process. In particular, we would like to extend thanks to Ada and Michelle for their support in our purchase that ended up being extremely challenging. They both were fantastic support and helped see things through.

Sam · 23 August 2026

★★★★★ 5/5

Trustpilot

Catherine Salisbury and her team were…

Catherine Salisbury and her team were great to deal with as always. We have sold a number of properties with them and they always deliver. Thanks again.

Andrew · 3 August 2026

★★★★★ 1/5

Trustpilot

Poor all round experience

Offered on a property that was rejected only for the ‘sales negotiator’ to contact us weeks later to say the seller would accept our offer. The agent then dropped the price on the property and when we offered above the asking price we were told we ‘messed them about’ and our offer would not be considered. To describe them as incompetent would be being polite.

Phil · 5 October 2026

★★★★★ 4/5

Google

I had a good experience with ryder & Dutton, especially Elizabeth Powell, no matter what I phoned up for she handled and explained in great detail so I understood what was happening, so a big thankyou to Elizabeth for making my move as easy as can be.

Bernard · 17 February 2026

★★★★★ 5/5

Trustpilot

I will recommend Ryder and Dutton…

I will recommend Ryder and Dutton estate management , Aneeka is very accessible, listening and professional.

Mapayi · 23 September 2026