Ryder & Dutton Middleton reviews in Rochdale

★★★★★ 5/5

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Excellent service from start to finish

Excellent service from start to finish. Sold and purchased a property with Ryder and Dutton. Michaela was very professional, caring and hardworking she made the process stress free and was on the ball throughout. I would highly recommend Ryder & Dutton they provide great communication skills and all your questions and worries are dealt with right away. Can't believe it only took 9 weeks to sell and complete on our new property a very reliable and efficient service . Thank you so much .

Carol · 9 November 2024

★★★★★ 5/5

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Ryder & Dutton Estate Agents - Rochdale Branch

The Ryder & Dutton Estate Agents team at Rochdale branch were excellent and I was very satisfied overall with how they handled my late father’s house sale, all the staff (Tom Prince, Lauren Coomber, Nicole O’Brien, Naveen Naheed, Lois Snape, and not forgetting the first point of contact who gave us the very accurate valuation the knowledgeable Kris Street ,I was also impressed with how the move manager Jenny Boyle kept me updated throughout the process from start to completion.Lastly I’d like to mention anyone looking for a local solicitor firm should definitely try JBHS Solicitors (The Old Parsonage,2 St. Mary’s Gate,Rochdale) the solicitor Fleur Everett who was dealing with my affairs handled all the conveyancing, probate and other issues I had in her stride quickly and professionally, also her new trainee Sania was great too, her fellow partner and solicitor Sarah Milner was fantastic she has a great depth of knowledge and they make a good team, I always found the receptionists warm and welcoming especially the receptionists Georgia who was very polite and helpful.I also found them very competitively priced which was a bonus and they were cheaper compared to other local firms.I hope this review helps someone else who is looking for a good estate agent and a quality solicitors firm !Thanks again Ryder & Dutton & JBHS Solicitors it was a pleasure !! ✍🏽 ⭐ ⭐ ⭐ ⭐ 💫

Bumblebee · 6 November 2024

★★★★★ 5/5

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Fantastic from start to finish Rachael…

Fantastic from start to finish Rachael kept me in the loop at all times and answered any questions that we wanted to know.nothing was too much trouble and all communications and questions asked were answered quickly.moving House is always stressful but Rachael made the process easy and stress free, so much that we can't wait to move into our new home.we would like to thank Rachael Hilton and Sarah Green for helping us find our new home you have been fantastic 😀

Claire · 5 November 2024

★★★★★ 5/5

Trustpilot

I had an outstanding experience

I had an outstanding experience. From the initial consultation to the final closing, their professionalism and expertise were exceptional. They demonstrated in-depth knowledge of the local market and guided me through every step of the process with great attention to detail. Communication was prompt and clear, making the entire transaction smooth and stress-free. I highly recommend Ammarah Ali and Ryder Dutton to anyone looking to buy or sell a property. They truly exceeded my expectations!Ammarah you have been amazing. Thank you so much for all the help. You kept me updated with everything. I can't thank you enough. You honestly deserve a massive bonus and I hope your managers are reading this.The team are amazing. Michaela I want to also thank you for all the help whilst Ammarah was away.Jade you were also amazing.Thank you to the full team. Ryder & Dutton are lucky to have this team. All the best

Mohammed · 1 November 2024

★★★★★ 5/5

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I cannot rate Ryder & Dutton highly…

I cannot rate Ryder & Dutton highly enough. We want to say a huge thank you to the wonderful Zoe! This is the professionalism you always want but rarely get. Zoe was faultless from the very beginning keeping in touch with every step of the way. She had us viewings lined up before the post went live, and we had two offers within the first weeks. Zoe completely understood very difficult circumstances and made selling our home a breeze. Zoe’s communication was prompt and always very helpful. She constantly updated us on the progress and ensured that both us and our buyers were happy. She’s wonderful and we will be recommending her to anyone we know.

Peter · 1 November 2024

★★★★★ 5/5

Trustpilot

Excellent service and nice people

From our initial contact through to the completion of the sale we have had a problem free service with Ryder and Dutton (Middleton branch). Our sales negotiator Aneeka kept us very well informed of interested parties and the outcome of viewings along the way and maintained contact throughout the final stages of the sale once we had accepted an offer. Excellent service and we would have no hesitation in recommending them to friends or using them again in the future.

Mike · 31 October 2024

★★★★★ 5/5

Trustpilot

Aneeka's 🌟🌟🌟🌟🌟

1. 🌟🌟🌟🌟🌟 "Aneeka Baker was absolutely fantastic! From start to finish, she made the entire process smooth and stress-free. Her professionalism, knowledge, and friendly approach made me feel completely at ease. Aneeka kept me updated every step of the way, and her dedication to finding the perfect solution for me was evident. Highly recommend her and the Ryder Dutton Middleton branch to anyone looking for outstanding service!"2. 🌟🌟🌟🌟🌟 "Thank you, Aneeka! Her attention to detail, prompt communication, and genuine care made a usually daunting process enjoyable. Aneeka at Ryder Dutton's Middleton Branch is a true gem, responsive, knowledgeable, and always ready to go the extra mile. Highly recommend!"3. 🌟🌟🌟🌟🌟 "Aneeka Baker was a pleasure to work with! Her expertise and friendly demeanour made the process easy and efficient. She went above and beyond to help with every detail, always keeping me informed and providing invaluable advice. If you’re with Ryder Dutton Middleton, ask for Aneeka - you won’t be disappointed!"4. 🌟🌟🌟🌟🌟 "I couldn’t have asked for a better experience with Aneeka Baker. Her professionalism, friendliness, and dedication truly set her apart. She handled everything with care and efficiency, making sure all my questions were answered promptly. Thank you, Aneeka, for your exceptional service!"

Rafique · 30 October 2024

★★★★★ 5/5

Trustpilot

Pain free process from our first call to completion

Selling a property can be one of the most challenging and stressful of life events. However It proved to be a real pleasure dealing with Jenna Henley and her team at the Heywood office when selling our property. They were honest from the start as to how long the process might take so when we eventually sold the property and then completed we were kept in the loop at all times. Could not fail to recommend them too highly for their excellent service.

Colin · 30 October 2024

★★★★★ 5/5

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I was given a really short notice from…

I was given a really short notice from my landlord to move out by October 1st. I was very devastated considering how difficult it is to rent an apartment nowadays. I found Ryder and Dutton online and went to view some of their properties then I met Emma when I went to view the property in Middleton, I explained my situation to her and she promised to be of assistance the best way she can. After all the necessary checks the landlord agreed to lease the property to me and I was able to move in just right in time. Thanks to Racheal Hilton and Emma for your support to make this happen

Opeyemi · 28 October 2024

★★★★★ 5/5

Trustpilot

Difficult circumstances

I would like to say a massive thank you to Geraldine, Dylan and the others that have dealt with the sale of the property. Especially under such difficult circumstances. You have all gone above and beyond in what you have done. Many thanks, Kind regards Karen.

Karen · 7 August 2026

★★★★★ 5/5

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We recently progressed the sale of an…

We recently progressed the sale of an investment property in Shaw with he assistance of Ryder and Dutton. This included having to organise for the existing tenancy to be placed on notice about the sale. There were a significant amount of issues that had to be addressed to progress to sale and the assistance given by Freyah Mostyn in the management team on some complicated issues was vert greatly appreciated. Freyah was attentive, dealt with matters thoroughly and promptly and focused on progressing the issues to a stage where they were finalised. It was greatly appreciated.John Crowley

John · 27 October 2024

★★★★★ 5/5

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On my 1st meeting with Gabrielle she…

On my 1st meeting with Gabrielle she was telling me what she can do when she would do it and explained the full details to me has this was my 1st time renting a property out I was happy to hear someone with this much thought and experience I had my doubts at 1st but hoped this would be this easy I have other business and had it before when people say there going to do thing that don't materialise Gabrielle was just great do exactly what sh said she was going to do speedy and prompt could not of asked for anymore better to handle the letting of me property I am onto my next property renovation to let out and will call her again and also referred Gabrielle to my friend witch she is dealing with his house now .Regards Warren

Warren · 24 October 2024

★★★★★ 5/5

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I had previously tried a different…

I had previously tried a different agent. Ryder and Dutton stepped in, provided realistic advice and suggestions. The property was proactively marketed and sold in a timely manner. The after care until completion was fantastic with regular updates and on completion date, Catherine, was superb. A real credit. Thanks to them and recommend them as a first choice Estate Agents. Thank you.

Alan · 4 August 2026

★★★★★ 5/5

Trustpilot

Great customer service!

Great customer service! My chain was very slow due to having to wait for tenants to vacate my property, but Fleur kept in touch with me even when we were just waiting. And when everything finally started happening she was an invaluable point of call to get the other sides actually moving (they were definitely not as proactive). She always came back to me with updates and helped navigate any problems. She always put me at ease. The welcome gift with tea/coffee/biscuits etc was a really nice touch. Thanks you so much saddleworth branch.

Anna · 20 October 2024

★★★★★ 5/5

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Thanks for helping us find our new home…

Thanks for helping us find our new home in England. Special thanks to Elizabeth and Milly 🙂

Infant · 13 July 2026

★★★★★ 1/5

Trustpilot

Disappointing Experience with Unprofessional Service, but a Few Bright Spots

Our experience with Ryder & Dutton has been quite disappointing from the start. Trying to schedule an appointment to view a property was extremely difficult, and communication with the team was frustrating. The first time we called to arrange a viewing, they asked when we were available. I gave two dates, but neither worked for them. Instead of offering alternative dates, there was silence on the other end, no suggestions, no effort to accommodate us. The conversation felt awkward, with me asking all the questions, and it was so unhelpful that I ended up hanging up promptly.However, I eventually called back a few days later, and this time I spoke to a lady (Rachel, I think) who was much better. She was very professional and accommodating, making the process smoother. I also dealt with another lady, Lois (I believe), who was great to deal with as well. Both were a noticeable improvement in terms of customer service compared to the initial experience.The first property we managed to view was guided by a gentleman who was far from professional. He didn’t offer any guidance throughout the viewing and was generally unfriendly, leaving us with a poor first impression.On another occasion, we were shown a property by a young lady who was clearly inexperienced. She seemed to know very little about the property, and it was obvious she wasn’t prepared to conduct the viewing alone. It made the experience awkward and uninformative.When we made an offer on a house, I called for feedback, and the person handling my offer was uninterested and fobbed me off onto another colleague. It felt like they couldn't be bothered to engage with the process. I made two separate offers on this property, clearly showing my interest, and was ready to make a final offer of a few thousand below asking price. However, due to the lack of professionalism and how everything was handled, I ultimately decided to step away from the deal. Throughout this, we were left constantly chasing for updates, with little initiative shown on their part.It seems like Ryder & Dutton have a lot of local properties on their books but simply don’t have enough staff to service them properly. Given the poor communication and lack of professionalism, we chose not to list our property with them. This was further cemented by their high fees, which are among the most expensive in the area, yet the service we received was far from premium.We expected a more professional and knowledgeable service, but unfortunately, Ryder & Dutton fell short at nearly every stage.

MAS · 16 October 2024

★★★★★ 5/5

Trustpilot

I got my first house!!!!

Ryder & Dutton helped me purchase my first house!! As a single father of 2, I was struggling but Grace helped me and answered every questions I had and was just a wonderful experience overall, thanks Grace!!! Now im off to celebrate!!! WOOOOP!!!!

John-Michael · 20 August 2026

★★★★★ 1/5

Trustpilot

"Unprofessional Service and Misleading Communication: A Frustrating Experience with Ryder & Dutton"

I initially called to arrange a viewing for a house and was told by Agent 1 via a callback after a few hours that the house already had an accepted offer.Later, I asked my wife to call, and she spoke to Agent 2, who told her they would speak to the owner and arrange a viewing for us. Shortly after, we received an email confirming a viewing for 2 PM on Sunday.However, the next day, Agent 1 called my wife to inform her that the house was no longer available because an offer had been accepted, despite the fact that Agent 2 had already spoken to the owner and secured a time slot for the viewing.Today, I called and spoke to Agent 2, who asked if I had cancelled the booking. When I said no, they mentioned something vague about the owner not wanting a chain and preferring a quick sale. This directly contradicted the earlier assurance that we were scheduled for a viewing.Frustrated, I spoke to the manager, who simply reiterated that an offer had been accepted, without addressing the miscommunication or misleading information we'd been given throughout this process.This experience has been marked by extremely poor communication, inconsistent information, and outright misinformation between agents. It has been the worst experience I've ever had with an estate agency, and I will certainly be looking elsewhere in the future.

Osman · 11 October 2024

★★★★★ 5/5

Trustpilot

Great service

We recently sold our property through Ryder and Dutton, and it was sold and complete in a few months. Amy handled our sale and was really professional throughout, Amy was contacting all parties on our behalf and we were always informed and kept up to date during the process. Amy let us know when she was on leave and ensure someone could help if we were to call, overall it was a good experience selling with Ryder and Dutton and that was all down to Amy.

Chris · 5 October 2024

★★★★★ 5/5

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Geraldine Marsden was very helpful…

Geraldine Marsden was very helpful keeping me updated throughout the whole process and made it very stress free for me. Overall had a very good experience. Would highly recommend using the services provided by ryder and dutton.

Omar · 25 September 2026

★★★★★ 5/5

Trustpilot

Hallelujah for Heywood

Although I am a buyer and Ryder & Dutton are acting for the seller, Catherine has been nothing short of fantastic. She responded to every query immediately, in a friendly and helpful way, keeping communication flowing between the vendor and I. When I came into the office to provide required documentation she was always welcoming and extremely efficient. At the property, Tom was great. He was there with answers but he stood back and let me take viewings at my own pace. Between Catherine and Tom, purchasing a house suitable for my future needs was made smoother and less hassle than I expected. Thank you so much.

Patrick · 2 October 2024

★★★★★ 5/5

Trustpilot

House move experience

The most important aspect of the house sale was the good clear communication regarding the progress of the sale.Amy was always able to update me and answer any questions I had, if not immediately then by a return call. Not having sold a house for many years I did find it quote fast moving near to completion having to wait for funds to transfer arrange removal and key collection at both ends all in one day.

Michael · 26 November 2024

★★★★★ 4/5

Trustpilot

Geraldine Marsden did a fantastic job…

Geraldine Marsden did a fantastic job in guiding us through the later stages of selling and buying a property with Ryder & Dutton. Always answered any queries promptly and thoroughly. Geraldine kept us informed every step of the way. This makes a huge difference in the sometimes stressful time of buying and selling property. Great job.

EN · 13 May 2026

★★★★★ 5/5

Trustpilot

Great service received from Jacqueline

Great service received from Jacqueline. Professional and courteous with prompt replies to emails and calls including liaising with the vendor over potential furniture to purchase. You made a stressful time much easier, thank you.

Miss · 9 October 2026