5/5
TrustpilotAda has been brilliant with us
Ada has been brilliant with us, and so has Jamie.
Trusted Agent profile · Rochdale
Ryder & Dutton Middleton reviews in Rochdale
★★★★★
2,476 reviews across 2 platforms
33 Middleton Gardens, Middleton, Manchester, M24 1AB, Rochdale, M24 1AB
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 33 Middleton Gardens, is rated 4.8 out of 5 across 2,476 reviews on two platforms, including 331 Google reviews rated 4.8.
Reviews
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience from start to finish
I tried another agency to sell my house first but after a couple of failed attempts I switched to Ryder and Dutton. (I used the first agency as they were cheaper). Ryder and Dutton arranged multiple viewings within a very quick time period and we received competing offers which helped us to achieve the best price. Ryder and Dutton were always responsive and professional and the house was sold and moved to completion quickly. I have no hesitation in highly recommending them
Agent replied · 28 October 2024
Thanks so much for the kind words, Chris. Delighted we were able to get you moved quickly. Best wishes from us all at Chadderton
5/5
TrustpilotStaffs are so good.Always ready to answer our calls and queries.
Staffs are so good and supportive. Jenny was always ready to answer our queries.
Agent replied · 28 October 2024
We are thrilled to hear about your positive experience. It's wonderful to know that our staff, particularly Jenny, provided you with such excellent support. We appreciate your kind words and will share your feedback with the team.
5/5
TrustpilotCan’t thank Jessica and the team enough…
Can’t thank Jessica and the team enough for a easy and hassle free purchase
Agent replied · 22 December 2024
We're so happy to hear that your purchase was easy and hassle-free, and it's wonderful to know that Jessica and the team were able to deliver on that ⭐
5/5
TrustpilotAwesome 👌
My experience was nice
Agent replied · 23 June 2026
We are so glad you had a nice experience! Thank you for your wonderful feedback.
5/5
TrustpilotCatherine was fantastic
Catherine was fantastic, always letting me know what was happening - tenacious in her pursuit of trying to finalise the transaction. I couldn't ask for any better support and communication throughout, thanks so much for your help!
Agent replied · 28 October 2024
You are so welcome, we wish you all the best! Take good care
5/5
TrustpilotAmy Heaton was very helpful and always…
Amy Heaton was very helpful and always at hand for any questions we had and for advise. Made the process of buying our first house very smooth and less stressful
Agent replied · 28 October 2024
Thank you for the 5* star review Charlotte, hope you are enjoying your new home!
5/5
GoogleI have just purchased a house from Ryder & Dutton, they were very responsive in replying to my emails and extremely helpful in updating me on everything going on. Thank You very much. We appreciate how much Richard made everything clear and how helpful he was every step of the way.PositiveResponsiveness, Quality
Agent replied · 23 October 2024
Thanks for the review Ben, I’m glad we were able to help you in the purchase of your first home.
5/5
Trustpilotstress free services
From beginning of both my sale and purchase, I was kept upto date on a regular basis. Nothing was too much trouble for them to sort.Whenever I needed help, Charlotte and Katelyn were always there with advise which helped make the whole process less stressful.
5/5
TrustpilotGood customer service and staff always…
Good customer service and staff always ready to help.Fat big thanks to Geraldine Marsden for the support throughout the purchase.
Agent replied · 28 October 2024
Thank you so much for the review!- Geraldine & the Chadderton team
5/5
TrustpilotMatt was very supportive throughout the…
Matt was very supportive throughout the whole process. He was very approachable and always resolved any issues. Thank you for all your help.
Agent replied · 28 October 2024
Thank-you for your review I'll be sure to let Matt know! 😊 - Team Rawtenstall
5/5
TrustpilotVery professional
Very professional from valuation to completion. All the staff I have dealt with have been very friendly and easy to talk to, they kept me informed at each stage of the process. I would highly recommend this Estate Agency.
5/5
TrustpilotA very good experience on the whole
A very good experience on the whole. The first viewing was a bit of rash. After that things were smooth. Jenny was particularly great, professional, considerate and empathetic. She is an asset for the company.
5/5
TrustpilotVery Helpful
First time letting a property and everyone was really helpful especially Amanda and Gemma. Quick to reply to any questions and always really polite.
Agent replied · 28 October 2024
Thanks for your 5 Star review for Amanda & Gemma. Gareth HuntHead Of Lettings
5/5
TrustpilotSelling my fathers house
Selling my fathers house - dealt with Lisa Royle based in the Middleton office. Great service - kept me informed of all ongoing / outstanding actions and was never too busy to take a call or get back to me quickly - very knowledgeable on the sales processes and kept all parties focused upon completion - good experience using Ryder & Dutton
5/5
TrustpilotRyderbusters
Others tried to sell our house and failed, so who are you going to call ghostbusters?? Sorry Conner and the team. Very professional from the start will use them again. Conner and Michaela at Ryder and Dutton Royton have been brilliant from start to finish. They both went out of their way to ensure a smooth 5 star *****experience. Thank you very much.
1/5
TrustpilotDreadful
Dreadful. Advertised a property in December and the sellers didn’t find their onward purchase until September. This has dragged on for far too long. And on the day of completion DIDNT communicate with the sellers to ensure they were out of the property by the time of completion. This meant we could not move into our property until almost 4 hours after completion due to the sellers still moving out. The people in the office seemed to think it was amusing when I continued to call them to find out when we could come and collect the keys to OUR house. DO NOT BUY FROM THIS AGENCY. AWFUL SERVICE TO BUYERS.
Agent replied · 28 October 2024
I am very sorry to read your review. The delay with your sellers finding a property to purchase, and the delay with you receiving your keys on the day of completion, were both entirely out of our control, but I can completely understand your frustrations.I understand our Branch Manager has been in contact with you to discuss your experience, but if you would like to discuss further please do not hesitate to contact me at jake.rowson@ryderdutton.co.ukKind regards,Jake RowsonSales Director
5/5
TrustpilotAmanda was amazing from start to finish…
Amanda was amazing from start to finish thankyou so much for all your help
Agent replied · 28 October 2024
We're so glad to hear that you had a positive experience. We appreciate your kind words about Amanda and her dedication to providing excellent service.Gareth HuntHead Of Lettings
5/5
TrustpilotTop class service from top class people but give the recommended solicitors a miss
I have used Ryder & Dutton now several times in the course of both buying and selling houses. I can honestly say they offer a truly professionally service in both the valuation and sales preparation, and also in the standard of communication during the process.Fran Whittle was top class in the sale valuation and preparation of the sales documents for the web site.Catherine Salisbury carried out the sales negotiations between vendor and purchaser with total professionalism, a true credit to the company and the business she serves in.Thanks Fran and Catherine for making my house move completely stress free.Although I was impressed with R&D I would steer clear of their recommended solicitors Russel & Russel, I thought the service from them was appalling and I would say R&D only recommend them for the referral fee. Took 5 attempts for R&R to get the account statement correct but sent incorrect item on completion, tried for over two weeks to get them to issue the final account or even acknowledge it will arrive, useless waste of time.
5/5
TrustpilotRyder Dutton all staff are amazing and…
Ryder Dutton all staff are amazing and very helpful i would like to Say Thank you for your excellent service 🙏Especially Ammaira Ali she is a great very helpful and polite. Thanks again Ammaira and Jade for your help and great service💜❤️
5/5
TrustpilotThe team were incredibly knowledgeable…
The team were incredibly knowledgeable and made us feel at easy throughout the process. We wouldn't hesitate in recommending Ryder and Dutton to anyone looking to sell their property. Thank you to Alex and his team.
Agent replied · 28 October 2024
Hi Luke and Helena, thank you so much for your review. Keep me posted with how you are getting along and if you need anything, just let me know! All the best, Alex & the team at Ashton!
3/5
TrustpilotNot Good
We feel let down by Ryder & Dutton also our solicitor, we.ve had nothing but trouble since we moved in,Boiler hadn't been serviced in years,its an old one so now we have to buy a new one.We did ask for this to be done,trouble with gas meter ,found out it was a card meter,still having trouble with that,they had a debt on it which we found out we was paying it.Electrics not good having trouble with that,so not very happy about the service we have paid for....
Agent replied · 28 October 2024
Hi Mrs Johnston,I understand the Branch Manager has been in touch with you today to discuss your review. Naturally we are very sorry to hear you have had issues since you purchased your property through us. We can understand how disappointing it must be for you. As we explained today, we were not made aware of any issues with the boiler and meters and had we been aware of any issues we would have informed you. I understand you used a solicitor who was not on our panel. We hope once the issues with the boiler and meters have been rectified you will be very happy in your new home.Kind regards,Jake RowsonSales Director
5/5
TrustpilotCATHRINE SALISBURY heywood branch
CATHRINE SALISBURY heywood branch , cannot praise cathrine enough , wasnt even our estate agent but our venders , still helped us massively with the correct advice , went well above the call of duty , would deffinately reccomend this lady , so proffessional but with a very caring touch, you felt like a person, massive massive thanks cathrine , kind regards , john , liz
Agent replied · 28 October 2024
Awe thank you both!! Such a lovely review and very unexpected! I'm so glad you have both been happy with my efforts. Will do all I can to get this completed by Friday for you!! Speak again soon! :)
5/5
TrustpilotGreat communication
Great communication, and have partners to help in whole way to buy. Amy was fast in responses and help me with everything what don't understand.
Agent replied · 28 October 2024
Thank you for taking the time to leave us a review! Delighted to hear you were happy with our sales negotiator Amy 😊
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