Trusted Agent profile · Rochdale
★★★★★
2,476 reviews across 2 platforms
33 Middleton Gardens, Middleton, Manchester, M24 1AB, Rochdale, M24 1AB
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 33 Middleton Gardens, is rated 4.8 out of 5 across 2,476 reviews on two platforms, including 331 Google reviews rated 4.8.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
TrustpilotEfficient and soeedy
Ryder and Dutton were professional and efficient, Jade and Michala were particularly helpful and friendly.
We are so glad to hear that you had a positive experience with our team. We appreciate you taking the time to share your feedback. We are proud of our agents and their commitment to providing excellent service.
5/5
TrustpilotHouse Move Manager - Dependable
We recently had the pleasure of being assigned to a move manager, called Elizabeth Powell, during our house move, and their support made a real difference throughout the entire process. They worked hard to ensure that communication between both parties remained consistent and that progress continued smoothly at every stage.
5/5
TrustpilotFrom beginning to end they were…
From beginning to end they were amazing! Nichola was an absolute star. Would definitely recommend
We are thrilled to hear about your positive experience! It's wonderful to know that you were happy with our service. The Slaithwaite Team.
5/5
TrustpilotFirst Class Service
The service from Gemma Horn was first class throughout the whole process, professional, courteous and helpful I cannot recommend highly enough
Thanks for your review and pleased to hear that you were happy with the service provided.Gareth HuntHead Of Lettings
5/5
TrustpilotAlex McMahon looked after us from the start.
Alex McMahon looked after us from the beginning and kept us up to date all the way through. Whenever an issue arose, Alex would chase it up straight away and treated our sale and purchase as though it were her own. Buying and selling a home can be very stressful but my wife, Claire and I found that Alex and Ryder and Dutton as a whole did their best to alleviate most of the stress.
Hi Ben, thank you for your review, we finally got there in the end! Wishing you and Claire all the best in your new home. Alex :)
5/5
TrustpilotExceptional service from Ryder and Dutton Royton
From the very start Ryder and Dutton have been brilliant. So helpful and informative at every stage of the process. I would like to thank all the team Oliver, Jade and Conor who have been great. But I wish to thank Michaela so much for everything a brilliant lady always keeping me updated on all aspects of the sale and purchase
5/5
TrustpilotBank Statements
Guiding us through the process of downloading bank statements and being very professional .We wish to thank Jade and Michaela.
it was a pleasure, wishing you all the best.
1/5
TrustpilotPoor Communication
I use R & D as my letting agent for my one property. I had to chase my rent from them last month and they explained how this had happened. I didn't expect the same thing to happen the following month. And when I've phoned and emailed them I've not received a reply. I would not recommend using them due to the difficulties I've had communicating with them
I would appreciate if you could contact me directly so that I can look into and understand what has happened here. Unfortunately we don't have a Landlady called 'Poppy' that we deal with from our Rawtenstall office.ThanksGareth HuntHead Of Lettings
5/5
TrustpilotFantastic team
What a fantastic team you have, Catherine and Tom we're brilliant from start to end. They both supported me through the highs and lows from buying my house and to finally moving in. I really didn't think I was going to get in the house at one point. I highly recommend Catherine and Tom.
5/5
TrustpilotGreat Service
We have just sold our house in Royton and used Ryder and Dutton who were very helpful throughout the process. It took over 6 months to go through and Michaela was very helpful during what was a very stressful time. She always kept us up to date with everything and was always on the end of the phone if there was any problems - great service.
5/5
GoogleWe recently sold a house via Ryder and Dutton. Claudette was our main contact and she was always, friendly, helpful, efficient and resolved any queries as promptly as possible. When she said she would get back to you, she did! A pleasure to deal with :)
Thank you very much for your positive review!
5/5
TrustpilotGeraldine was our go between what a…
Geraldine was our go between what a great service we was given by her always there to help and no problem to small this lady is a credit to ryder and dutton would recommend with the service I have had 10 out of 10
5/5
TrustpilotNew buyer experience
I’ve recently bought my new house from Ryder and Dutton. Catherine was amazing throughout and was really helpful with any questions or queries.
It was pleasure to help you, we wish you all the best in your new home, take good care and all the very best form all at Heywood Ryder and Dutton Branch
5/5
TrustpilotRecently puchased a house
Recently puchased a house, was very smooth from the agents side, having an assigned move manager was extremely helpful - thank you so much for all your help Catherine and Geraldine!
5/5
TrustpilotHighly recommended
Ryder and Dutton were absolutely brilliant from the first meeting right to completion. Their service was excellent and they were absolutely invaluable with their assistance navigating the conveyancing. Would highly recommend. Special shout out to Geraldine Marsden in the Move Manager team for her assistance.
5/5
TrustpilotGreat to deal with
Great to deal with from start to finish, Geraldine was very proactive and informative throughout.
We are so pleased to hear that you had a positive experience. We appreciate your kind words about Geraldine.
1/5
TrustpilotNuisance to the community
Ryder & Dutton continue to cause an annoyance around the miles platting area. Myself and various houses on the estate have clear signs on their postboxes stating NO FLYER or service leaflets yet then continue to post flyers through our letterboxes. If you can’t get the basics right then god help those people who sign up to their services
We're sorry to hear you've received this leaflet, our delivery team do endeavour to ensure they notice any signs saying homeowners do not want flyers etc, we apologise we've missed this on this occasion and will make our team aware for future.
5/5
TrustpilotGabrielle was great from start to…
Gabrielle was great from start to finish. She was there for everything I needed and responded so quickly as wellHighly recommend
Thank you for your review Francesca, I'm pleased you have found the process to be smooth, good luck with your travels!Kind regards, Gabrielle Wray MARLALettings Valuer
5/5
TrustpilotRyder and Dutton guided us…
Ryder and Dutton guided us professionally but sensitively through our house sale. There was no spin or sound bites, just honest, experienced agents who knew their brief. Thank you Leanne, Nichola ,Kim and James
Thank you Thelma
2/5
TrustpilotResponse
The delay was extremely frustrating but your staff are not proactive and did not on many occasions call us back. We only got to know by accident that they’d lost their buyer. James did say they only needed a small mortgage. We weren’t given a brochure of our property and when asked I got a few pages not even paper clipped together. The word on the street whenever it’s been mentioned is that your customers are a hindrance and your staff are not very goodThere were many other things that occurred and the solicitors you recommended for our buyers are inefficient and lazy. If I could do anything about the house buying process I would ensure that the fees charged for your service are substantially reduced as you don’t provide value for money. I’ve worked with excellent negotiators over the years so I know what I expected and didn’t receive. You Leanne are very good at your job but let down by your office.
Hi Mrs Wood, we are sorry that you have felt the need to leave us a 2 star review following the recent sale of your property. I know the process took longer than expected and although we spent many hours chasing solicitors, the delays were unfortunately out of our control. We are very proud of the positive reviews that we have received over the years, with this being the first low review we have had, so we are really disappointed that the solicitors process has impacted negatively on your experience with us. We do hope that your new home is ready quickly for you and wish you all the best with the move. Kind regards, Leanne Randall, Branch Manager, Ryder & Dutton - Colne Valley
5/5
GoogleLisa was very helpful and kept us updated throughout the purchase process of our property, she was very professional agent from the start to the end. I would recommend Ryder & Dutton for anyone who wants to take first step on property ladder or investment.
Thanks Hassan, that's great to hear!
5/5
TrustpilotAda has been brilliant with us
Ada has been brilliant with us, and so has Jamie.
5/5
TrustpilotTop class service from Ryder & Dutton
Top class service from Ryder & Dutton. Starting with Oliver who I dealt with initially when I put my property on the market, then from Jade and Michaela who were very easy to talk to and helped to make the whole transaction go through smoothly. I would definitely recommend them to anyone wishing to put their property on the market.G.S.
Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team. We appreciate your feedback and are glad that Oliver, Jade, and Michaela were able to make the process smooth and enjoyable for you.
4/5
TrustpilotVery helpful
Very helpful, at the beginning and end of sale. My boiler broke down prior to moving in on removal day in my new home. Emmy went above and beyond to support. A little quiet mid sale and didn’t always return calls at this point. But the support at the end was amazing.
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