Trusted Agent profile · Rochdale
★★★★★
2,476 reviews across 2 platforms
33 Middleton Gardens, Middleton, Manchester, M24 1AB, Rochdale, M24 1AB
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 33 Middleton Gardens, is rated 4.8 out of 5 across 2,476 reviews on two platforms, including 331 Google reviews rated 4.8.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
TrustpilotMichaela and Jade were so friendly and…
Michaela and Jade were so friendly and helpful. Professional at all times, during a stressful process.
We hope you will be very happy in your new home, Thank you for the review.
5/5
TrustpilotFirst time buyers
Ryder & Dutton Royton were super helpful throughout the entire process of buying our house in Royton. Jade assisted us and was always only a phone call away to help us with whatever we needed. We’re first time buyers and she really helped us with what to expect next, and gave us some really good expertise advice. Thanks Jade!
5/5
GoogleGreat experience buying a property. We were in Elizabeth Powell's hands throughout and she was so on it throughout our journey it was really reassuring that we could rely on her while we completed the process!
Thanks Matthew!
5/5
TrustpilotAs first time buyers we had many…
As first time buyers we had many questions throughout the process of buying our home Michaela and Conor were incredibly helpful and reassuring. Michaela went above and beyond to retrieve and share information which aided us in buying our home. Every member of the team at the Royton branch has been lovely and helpful, particularly Michaela and Conor.
5/5
TrustpilotHelping me fill all the technical…
Helping me fill all the technical emails out Jade and Michaela were very helpful
We are so glad to hear that Jade and Michaela were able to assist you with your technical emails. We strive to provide excellent customer service and we are happy to hear that our team was able to help you.
5/5
TrustpilotFirst Time Buyers
Jenny & Nancy have made our experience of buying our first home a breeze & stress free. With the constant updates throughout. Thank you so much.
5/5
TrustpilotRyder and Dutton have been professional…
Ryder and Dutton have been professional and friendly throughout our sale. We were always kept informed of any developments. We have dealt with other agents in the past and in our opinion Ryder and Dutton are by far more professional and friendly to deal with. Special thanks to Beth and Matt at the Rawtenstall office who always went the extra mile in our sale.
5/5
GoogleGreat communication and service from the whole team. Elizabeth, the move manager really helped keep things ticking over and ensured a fast smooth process.
Thank you Andrew, we are pleased that you are satisfied with the team's efforts, all the best!
5/5
TrustpilotFriendly staff
Staff were friendly and kept us informed during the purchase....just wanted to add that Nicola was particularly knowledgeable and helpful
Thank you Rosemary, we wish you all the best! The Slaithwaite team.
5/5
Trustpilothome purchase
Massive thanks to Catherine Salisbury and Julie who were great throughout. Always answered the phone and sorted everything as soon as possible.
Thank so much for the lovely review, it's been a pleasure, we hope you love your new home! All the best from all at Ryder and Dutton Heywood Branch
5/5
TrustpilotZoe Waterhouse was excellent
Zoe Waterhouse was excellent, very helpful, quick to respond to questions and very approachable. If she was not in the office Geraldine and Alice always helped. Great team thank you l!
Thank you for your lovely review. We wish you all the best in your new home for your and your lovely bundle of joy.
1/5
TrustpilotI had the worst experience
I had the worst experience. I was trying to buy a house and got told my offer had been accepted, I was so excited. I had already sent my info over and then tried to sort another viewing of the property now I know I was accepted. They told me they would call me back, they didn’t. I waited and then a few days later I called back asking if they knew, they didn’t and then asked me if I had sent a certain document they asked for ( they didn’t and it was the first time I had ever heard of this). I sent it over right after the call. Then I noticed the house was still up on the website which I thought was odd. I contacted them and they said they would check, I also asked again about the viewing and again they said they would call me back? I didn’t hear for them for a day and then get the call that someone had made a higher offer, I was appalled as I loved this house! I asked how, I sent all my documents and was in talks with their solicitors they put me in contact with. They said they were waiting for another document THEY failed to tell me about even though I had called them multiple times since the offer had first been accepted. Their communication has been the worst from any estate agents I have spoken to (which has been many). Because of their lack of organisation and clarity I lost out on my first house which took me ages to find. I’m so beyond upset and angry about how unprofessional Ryder and Dutton have been! Avoid them if you want a competent estate agents.
Thank you for you feedback.As you have not provided a name or property address we are unsure which property this relates to but we are obviously very sorry to read your review. If you have the time please could you email me at jake.rowson@ryderdutton.co.uk so that I may be able to look into this for you.Kind regards,Jake RowsonSales Director
5/5
TrustpilotMiddleton branch
Special thanks to Sarah, Bryony and Lisa who were really helpful and made the sale smooth until the end.
Thank you Jozef, we were glad we could help and would like to wish you all the best for the future.
5/5
TrustpilotMossley sale
Geraldine Marsden was our key contact (Saddleworth) who supported us through a rather complex sale. Good clear communication maintained. Would recommend.
Hi Jo, thank you for taking the time to review the service offered by Geraldine. We are delighted to have her on our side at Saddleworth and know how much her expertise helps all our clients. I will ensure your comments are passed onto her. All the best, Alex and the whole team at Uppermill.
5/5
TrustpilotMichaela kept us informed throughout…
Michaela kept us informed throughout the purchase process. Would highly recommend.
We're so glad to hear that you had a positive experience with Michaela. We appreciate you taking the time to share your feedback.
5/5
GoogleAlthough in the current climate my house sale took 7 months, Ryder and Dutton were brilliant; in particular Claudette Cole who dealt directly with my house sale. She kept in regular contact via phone and email and chased my solicitor when they were being slow. Viewings were organised swiftly we achieved a sale above the asking price. I would recommend their service.
5/5
TrustpilotWorking with the Ryder & Dutton…
Working with the Ryder & Dutton Linthwaite branch has been great with the recent sale of my house - everyone especially Nichola Wain has been extremely friendly and helpful!
Thank you Laurie
5/5
GoogleSince the first meeting with Sarah which was very informative and also reassuring both Sarah and Becky have made the whole house buying process a less stressful experience Since mortgage approval Becky has been very helpful and assisting with regular updates putting our minds at rest. We would highly recommend to anybody when looking for a mortgage.
Hi Olivia/Sean, thank you so much for taking time to leave myself and Sarah a lovely review. Not long now until you are both in your first home :-) Kind Regards Becky
5/5
TrustpilotHouse Sale
The experience was great due to the customer service as whenever there was any issues regarding the sale it was dealt with immediately. The 2 main people who helped us massively were Helen and Georgia cant thank them both enough for all the hard work that they did for us. I would highly recommend friends and family if they were ever thinking off selling a propriety to go into Ryder and dutton as ask for either Helen or Georgia to help them out as you will get the best possible service.
Hi Thomas, thank you for your review. It has been a pleasure helping you and your family with the house sale and we wish you all the best for the future. Please stay in touch! Georgia, Helen and the whole team at Ashton.
5/5
TrustpilotAt Ryder&Dutton Mossley
At Ryder&Dutton Mossley, Zoe and Alice were great during viewings and Geraldine guided us through buying our first house to make it as stress-free as it can be. Thank you!
Hi Dan! Thank you for your feedback. we wish you both the very best in your new home. with best wishes from the team at the Mossley office
4/5
TrustpilotHad a purchase fall through but…
Had a purchase fall through but completed on a different property with Ryder & Dutton. I mainly dealt with Matt who was always professional and helpful, when it was near completion Megan took over to see it through to the end. Good service
5/5
TrustpilotOutstandingly helpful.
Geraldine & Zoe went over & beyond everything I would have expected in there efforts to assist in my purchase of a house throgh their branch. They were knowledgeable, friendly and very helpful.
Thank you for the lovely review. we hope you settle into your new home. Thank you
5/5
TrustpilotMy contact at Ryder and Dutton was Geraldine Marsden.
My contact at Ryder and Dutton was Geraldine Marsden. She kept me up date with everything that was going on that she knew of and chased up any enquiries that i had. She always replied to my emails and called me with important updates. I would recommend Ryder and Dutton if only to deal with Geraldine. She was lovely.
Thank you for your review, Darren! We're so pleased to hear you had such a positive experience with Geraldine.
4/5
TrustpilotGood experience
Very helpful and supportive at the beginning and end of the process but communication was missing somewhat in the middle. Lindsey was very helpful.
Thank you for the kind words Colette!- Lindsey
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