Trusted Agent profile · Rochdale
★★★★★
2,372 reviews across 2 platforms
132 Yorkshire Street, Rochdale, OL16 1LD, OL16 1LD
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 132 Yorkshire Street, is rated 4.8 out of 5 across 2,372 reviews on two platforms, including 256 Google reviews rated 4.8.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing staff members
We have just sold our house and all the thanks goes to Catherine Salisbury, she was an absolute legend for us. She kept us informed of what was happening in the chain, answered queries and just generally made the experience better for us. She is a credit to the company :) thank you for all your hard graft Catherine ! Gabbie and Peter
5/5
TrustpilotDuring a difficult selling period I…
During a difficult selling period I have received excellent back-up and reassurance from Michaela and Jade keeping me informed and advised on progress Always there to help on details. Nothing too much trouble. Thanks team.
Thank you for the 5* review, It was a pleasure dealing with you.
5/5
TrustpilotGreat work
Ryder and Dutton have been excellent in the entire home buying and selling journey. Nichola and Martha have been in constant contact with me and always been available and on the front foot
Thanks Mark, we are delighted to hear about your positive experience with our team. It's wonderful to know that Nichola and Martha were so helpful and responsive throughout your journey. We hope you are really happy in your new home!
1/5
TrustpilotUnprofessional
Rochdale Office - rang the developers initially via their website to enquire about a new local development via the developers, heard nothing, couldn't get hold of them. Several weeks later got a call from Ryder & Dutton in Rochdale, missed the call and returned the call to them explaining I was looking to enquire about a development. Awful attitude from the lady on the phone, (Lauren?) not helpful at all. "You do know you have to sell your property first" but the properties won't be built for 6 months!! All I wanted was a viewing. She didn't know if the developer would part-ex (but gave her opinion of probably not) despite insisting my current property be sold first, couldn't give me a date that I could have a viewing, would get back to me (maybe) at some undetermined date in the future. Said some of the plots were already sold (no idea how, can't even get hold of them). Tried arranging a visit with a financial advisor despite me already having finances in place, got shirty when I said that it had taken a long time to get back to me and that I didn't need these services. So unprofessional. Spoke to several other local developers who were very easy to deal with in complete contrast.
5/5
TrustpilotGood experience
Good experienceGabrielle took her time to talk through what was expected to get the property rented out. She demonstrated a good knowledge of the area and how the rental markets work.
Thank you for your 5 Star review. Its great to hear that Gabrielle was able to provide such a good service and provide you with the details you needed. We look forward to hopefully working with you in the future.Many ThanksGemma HornApplications Team Leader
1/5
TrustpilotRemoved myself from thier mailing list…
Removed myself from thier mailing list some time ago, they have re-enrolled me without consent. Not sure why they still have my details to do so .....
Hi Martin, we're sorry to hear you're still receiving emails from us after unsubscribing. We're unable to find your details within our system to unsubscribe you manually but if you can email your details to us at reviews@ryderdutton.co.uk, we can look into this for you. Thanks, Ryder & Dutton Marketing
5/5
TrustpilotFantastic Estate Agents
Ryder and Dutton Rawtenstall have done fantastic job. Ella, Rachel, Daniel and all those involved provided an amazing service. Very thorough and made sure we was comfortable. Answered any questions and made sure our move was painless. Thank you all. From Dom and Tamara 🫶🏻
Thank you for your Kind Review! - Team Rawtenstall 😊
5/5
TrustpilotAbsolutely brilliant service
Absolutely brilliant service, always kept informed during the buying and selling process. Connor went above and beyond getting things in place for my move after a few challenging issues! Definitely recommend Connor and Michaela to everyone, fab service. Thankyou!!
5/5
TrustpilotGreat experience
Geraldine was great from start to finish. Always available and very clearly communicated what was going on. Would recommend Ryder & Dutton.
5/5
TrustpilotGreat team
Michaela and Jade were very professional and friendly throughout the sales process and kept us informed at every step. Would definitely recommend them and would use them again.
5/5
GoogleLauren Coomber was very helpful throughout my sale which had a lengthy chain attached. She regularly chased further down the chain and kept me updated, and always responded to emails quickly. Thank you Lauren!
5/5
TrustpilotGood services for both rental and sell…
Good services for both rental and sell service. Highly recommended!
3/5
TrustpilotLiterally depends on who you deal with
Literally depends on who you deal with. Some of the staff are great, some are… well let’s say not so great. From what I can gather they’re understaffed and a lot of things seem to be forgotten about, or not chased up. I’ve dealt with plenty of estate agents in my time and these are certainly not top of the list- but a few great staff members keep them from sinking to the bottom. Wouldn’t recommend but also wouldn’t feel fair if I said don’t use them.
5/5
Trustpilot5 stars
Geraldine was very helpful throughout the sale of our home, providing frequent updates and assistance when required. Very happy with the level of service overall
5/5
TrustpilotPositive
I was kept well informed throughout. Jade and Michaela were very helpful throughout the process. Positive experience. Thank you.
5/5
TrustpilotMichaela and Jade were very…
Michaela and Jade were very professional, the service was personal, they were easy to get hold of and very knowledgeable .
5/5
TrustpilotBest estate agents in the Colne Valley
Fantastic service from all at Ryder & Dutton from start to finish we would highly recommend them!! Kept us informed throughout the process and did everything they could to speed things along. 5 🌟🌟🌟🌟🌟
Thank you for your lovely review! We are thrilled to hear you had a positive experience and appreciate you recommending us. The Slaithwaite Team
5/5
TrustpilotRecent house purchase
We recently bought a house from Ryder & Dutton.
4/5
TrustpilotGreat company kept me informed along…
Great company kept me informed along the way , good understanding of what was going on , polite staff , highly recommended. Thanks William
3/5
TrustpilotAverage
Communication at the beginning was great, however this wasn’t great towards the end and felt we had to chase everything, also sent a message once completed which was not passed onto the buyers. The photos and listing was great.
Hi Kimberley, thank you for your review. I am really pleased to heat that you were happy with our marketing and our initial communication. I am sorry that you felt the communication wasn't as regular towards the end of your sale. We do pride ourselves in having a dedicated staff member who actively progresses all our sales, ensuring things go through as smoothly and as quickly as possible so its disappointing to learn that you felt you had to chase things. We wish you all the best in your new home and we hope you settle in quickly. The Slaithwaite team.
5/5
TrustpilotI had a good experience with my contact…
I had a good experience with my contact person (Jenny Boyle), she was always nice and polite. She gives me feedback at different stages, even when the former occupier of the property was not cooperative, she talked to me nicely.
All the best with the new house, Bombly. Thank you for the positive review!Jenny and the Chadderton team
5/5
TrustpilotThank you Naveen
Great service from Ryder and Dutton. Naveen dealt with the sale and purchase of properties. Her customer service was excellent. Communicated throughout the process and answered all our queries promptly. Thank you for all your support.
Hi Mahbub & Rezia thank you for the review! It was a pleasure to help you sell your property. I’m glad you’ve found your forever home! Kind regards,Naveen
5/5
TrustpilotCan't thank Moria and Alex enough who…
Can't thank Moria and Alex enough who made the move into my new property an enjoyable and easy process.They were extremely professional throughout.Many Thanks 😊 Adam
5/5
GoogleCourteous and efficient service from first meeting to completion. Nida kept us informed continuously throughout the process of selling our late mother's property. She was lovely to work with. Would highly recommend R&D
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