Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAs first-time buyers
As first-time buyers, we expected some bumps on the road, but nothing quite like the rollercoaster we ended up on. Thankfully, with Connor as our estate agent, the ride wasn't just bearable, it was actually incredible.From day one, Connor's communication was flawless. He kept us in the loop with every update, big or small, making us feel like partners in the process, not just clients. His advice was invaluable, guiding us through unfamiliar territory with clear explanations and unwavering patience.Then came the unexpected challenge, entirely outside our control, that threatened to derail everything. But Connor? He never flinched. He tackled every curveball with expertise and calm, constantly reassuring us and working tirelessly behind the scenes to keep the ship afloat.His colleagues, too, were fantastic, jumping in to help wherever needed. But it was Connor, with his unwavering dedication and strategic brilliance, who ultimately brought us home, literally! Without him, we honestly don't know if we would have completed on time, or at all.If you're looking for an estate agent who's more than just a salesperson, someone who'll champion your needs, navigate the chaos with you, and celebrate your victories like their own, Connor's your guy.Five stars aren't enough, Connor. Thank you for turning our stressful first-time experience into a story with a happy, homey ending.
Jayde · 23 January 2024
★★★★★ 5/5
GoogleRyder & Dutton were recommended to me & i was not dissappointed. From the initial meeting with Kris Street i got good vibes. He's such a genuine, honest guy. Lauren Coomber dealt with the sale of my property and she was a pleasure to deal with. Always answered emails promptly & kept me updated with the progress. She went above and beyond for me when the sale hit a rocky patch. Excellent service.
Thankyou LaurenPositiveResponsiveness, Professionalism
Karen · 24 October 2020
Agent replied · 23 October 2024
Thank you for the extremely kind review Karen, we are glad you are happy with the service received. As mentioned, please do let me know if we can be of further assistance in the future. Lauren
★★★★★ 5/5
TrustpilotMatt is the best!
We wanted to express our sincere gratitude to Matt, our sales negotiator for all his hard work and support during our home buying journey. We couldn’t be more pleased with the service Ryder& Dutton Estate Agents Rawtenstall provided. We are incredibly grateful for everything you’ve done and are thrilled with the outcome! Wishing you all the best for future :)Warm Regards, Dagmara and Marcin
Dagmara · 5 November 2024
★★★★★ 5/5
TrustpilotGreat service and communication. 😊
Property took a while to sell but Geraldine especially, Alice and Zoe all worked hard and were consistent in their efforts to help secure the eventual sale. They always provided great advice, were exceptionally friendly and helpful and acted in my best interests. 😊 Huge Thankyou to all of you!
Susan · 4 December 2023
Agent replied · 25 October 2024
Thank you for your review all the very best for the future, Geraldine, Zoe & Alice.
★★★★★ 5/5
TrustpilotAbsolutely fantastic Estate agent
Absolutely fantastic Estate agent - would highly recommend,excellent communication & regular updates Always very professional Georgia & Ashley are a true asset to the company, such truly amazing ladies Thank you both for easing our stress levels on our bungalow purchase journey Simply the Best Much appreciation Tracey & Tim
Tracey · 2 December 2023
Agent replied · 25 October 2024
Hi Tracey & Tim, thank you for your review. So glad you now have your new bungalow and we wish you many happy years living there! All the best, Georgia, Ash & the whole team at Ashton!!
★★★★★ 3/5
TrustpilotMixed opinion
I am happy and grateful that Gemma helped me out with finding a house when I was struggling to find one.I’m unhappy and disappointed with the fact that the property has been handed over to me without cleaning. I have informed it immediately after moving in but no response which is worrying.
Dr · 16 October 2023
Agent replied · 25 October 2024
Thank you for your review.You have mentioned issues with cleaning but I can’t see this being reported to us on our systems. This is a property in which we just find a tenant for, and then the Landlord manages everything else, have you reported this directly to the Landlord? If you still need any help please get in touch with me at gareth.hunt@ryderdutton.co.ukGareth HuntLettings Director
★★★★★ 5/5
TrustpilotGreat service!
Ryan was brilliant. Kept in touch with us and helped us to secure our dream home in around 3 months from offer to completion. Thank you!
Customer · 18 May 2024
★★★★★ 5/5
TrustpilotSarah Green
Recently moved from rented accommodation in Helmshore and dealt with Sarah Green from the Rawtenstall office - Sarah made the whole experience a much easier process in what can often be a stressful time and was very helpful with great expertise, communication and professionalism - Thanks SarahJonathan Sargent
J · 5 October 2022
★★★★★ 5/5
TrustpilotFantastic Service
Great staff, all very helpful and always did what they said they would do, from paperwork to call backs. Kept very well informed throughout. Agent who visited the property was knowledgable and provided confidence that Ryder & Dutton was the best option for our sale, which it proved to be. Highly recommended.
Mr · 13 October 2023
Agent replied · 25 October 2024
Thank you for the brilliant review John. It was Owain that initially visited your property so I have passed this feedback over to him! -Tony & the team at Oldham branch
★★★★★ 5/5
TrustpilotMichaela and Jade made my first time…
Michaela and Jade made my first time buying experience fantastic, Excellent communication and always willing to help. Thanks to you both for everything.
Nddreemer · 9 July 2024
★★★★★ 5/5
TrustpilotI have just completed a purchase with…
I have just completed a purchase with the Rawtenstall branch of Ryder & Dutton. I was really pleased with how Leon dealt with my transaction and despite some delays, he was always on hand to answer me questions.
Ryan · 18 July 2024
Agent replied · 25 October 2024
Thank you Ryan for all your help with this, I look forward to working with you in the future. - Leon
★★★★★ 5/5
TrustpilotGreat customer service by the staff
Great customer service by the staff, very helpful and organised! I must give a special shout-out to Gemma Horn who has been so great at keeping us updated, we’ve really felt like we were in safe hands. Thanks again Gemma.
Lucy · 12 June 2024
Agent replied · 25 October 2024
Hi Lucy, Thank you very much for your lovely review. I'm happy that I could help the process go smoothly for you, Enjoy your new home. Many Thanks Gemma
★★★★★ 5/5
TrustpilotGreat company is dealing with 4 of my…
Great company is dealing with 4 of my properties. in particular Freya has been very helpful with a recent query of mine. Dealt with swiftly and efficiently. Thank you again.
Bilal · 15 February 2024
★★★★★ 5/5
TrustpilotExcellent from the initial viewing to completion
Everyone at the Rochdale branch seems to be very good at their jobs but Lauren specifically, who was tasked with dealing with me, was absolutely fantastic at the following things: keeping me in the loop at every stage of my transaction, chasing various solicitors, reassuring me when necessary, being friendly and professional. I would say she goes above and beyond especially as in this case I was the buyer. I am also using Ryder & Dutton to sell an unconnected property mainly because of their solid professionalism in the early stages of my dealings with them. Would recommend.
Ben · 3 January 2024
★★★★★ 5/5
TrustpilotI would like to thank Carmel & Emma for…
I would like to thank Carmel & Emma for there great help during my first time renting into a property, especially Carmel who has been extremely helpful from the very start .. I couldn’t thank her enough!!
Reagan · 1 September 2023
★★★★★ 5/5
TrustpilotThe customer service guidence and all…
The customer service guidence and all round experience was great from Dan Grundy who showed me round the property and Rachael Hilton who helped making the process stress free
Mike · 8 December 2024
Agent replied · 30 December 2024
We are so glad to hear you had a positive experience with our team! We strive to provide excellent customer service and are happy to know that Dan and Rachael were able to make your experience stress-free.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotThank you to Geraldine Marsden
Thank you to Geraldine Marsden, Who went above and beyond keeping me updated every step of the way on the purchase of my property. Great service
Nas · 4 May 2024
★★★★★ 4/5
GoogleNaveen dealt with our purchase very promptly and professionally. She kept in touch and updated.
Devan · 7 June 2025
Agent replied · 17 April 2026
Glad we could help, thanks for the review Devan!😊 …
★★★★★ 4/5
TrustpilotI have been very satisfied with Ryder…
I have been very satisfied with Ryder and Dutton over the past few weeks with their excellent customer service in finding me a new home.I would like to recognise Rachael H Cofield for her help.
Ken · 3 September 2024
Agent replied · 25 October 2024
Thank you for your kind words. We're thrilled to hear you've had a positive experience with us and that you were pleased with the customer service you received.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotRyder and Dutton Were very helpful at a…
Ryder and Dutton Were very helpful at a sad time in our families lives mum had passed away and they handled everything from start to finish. Thank you very much Ryder and Dutton. Nick, Mike and Phil.
Nick · 1 August 2024
Agent replied · 25 October 2024
Thanks so much guys, it was a pleasure working with you all!
★★★★★ 5/5
TrustpilotI bought my first home with the help of…
I bought my first home with the help of Micheala Hewson and morgage advisor Peter Hill, they recommended Jill Gregor at North Ainley. All three were so helpful and made my experience happy and stress free.
Becky · 23 September 2023
★★★★★ 5/5
TrustpilotExcellent services
I am much excited with the company's process on how to secure a property.Much gratitude to Carmel for her support and how she helped and explained whole process.I will always recommend this agency to anyone who wants to rent a property because their services are superb.Thank you guys
Thez · 27 December 2023
Agent replied · 25 October 2024
Your feedback is much appreciated, all the best in your home.
★★★★★ 5/5
TrustpilotRecently bought our property.
Recently bought our property.Geraldine and the team were terrific!!Thank you so much.
Rahmina · 18 December 2024
★★★★★ 5/5
TrustpilotExcellent Service!
I had the pleasure of working with Jade and Michaela during the process of buying my new home, and I can't recommend them enough! From the start to receiving the keys, they provided exceptional service and made the entire process seamless and stress-free. If you're looking for a team that will go above and beyond to make sure your home buying experience is a positive one, look no further than Jade and Michaela!- Shaji
Rayon · 28 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
